Gordon Dempsey has been my friend and mechanic for about 20 years. I cant say enough good things…read moreabout him. He runs his business honest and professional. He has worked on every vehicle I haved owned since I met him. Even bought a truck from his lot. Do you get the feeling I trust this guy? If you are looking for a mechanic, stop by and talk to Gordon. You wont be disappointed.

Heather and Gordon go above and beyond to make sure everything is perfect with these vehicles. I…read morehave bought numerous cars from them and have been very satisfied with them all.

Adrian was very professional and helpful when I got the car from here. I'm very satisfied with the…read morecar and the way he treated me and professionalism of Adrian. thank you.

Nice selection of vehicles ranging from economy cars to sports cars to heavy duty trucks. In house…read morefinancing available on certain vehicles. All staff is friendly and helpful.

Best place in Abilene to buy an affordable car! Mr Pitts is good at pleasing the customer.read more

I tell you at Best Buy auto sales is the best place to get your cars there is no stress down…read morenothing Luis is a very very kind man he's a God man and I am very happy I have bought three vehicles from him His mother helps him a lot she's a wonderful person is there just a great big happy family and people that written him down and his family they ought to be ashamed of their selves they need to go cover their heads up but you know how Luis I love you guys so much May God bless you and your family

Louis is a greedy selfish lying individual who sold me a 2001 Honda civic ex 5 speed that I paid…read moretwice what it's worth, $3,475 with almost 200,000 miles on it and il the oil pump went out spun a rod bearing and ruined the motor. He then still wanted $1700 dollars from me. Lmao a 2001 with 200,000 miles is no where near worth $6000 dollars, and is broke down ready for the scrap yard.lol he still came and took the car from me after paying almost $4000 dollars for a key. Which he still wanted the key back. Why so you can rig it up an resell it to someone who is desperate like I was lmao. He buys cars from an auction an sells then for twice what he paid. You have a family, a baby on the way... having a hard time... he will take all the money you will give him and let you take off in a vehicle that well break down or leave you and your family stranded then still ask for more money. Not to mention his mechanic is a pos he riggs it so you can drive away then your not their problem as long as he gets his money. Lol he has kids too. Would be shitty if someone did his family that way. What a greedy pos. Lol I tried to post pics of the pos he sold me but the site won't let me.plz Kelly blue book the car before he finances you for 3 times what the car is worth when it's probably gonna break down within a month!!!

Easy to get in a car but thats where it ends if you late on a payment talk to you like you are…read moretrash if make half a payment then they repo your car and not let you make the rest of the payment to get caught up . Do not use them. People do have hard times they dont care and laugh at you

horrible cus service they can't even help me my payments got changed. I asked if I could switch my…read morepayments around and I'm late every single time and they sent me info saying that they're gonna repossess my car when I've reschedule my payment and they won't

Finally writing a review to let everyone know this place is the SHADIEST place I have ever bought a…read morecar from. First the guy sells me the car, I had seen the tires were most deff old and one was flat I made sure to mention to switch the tires out - a few days later I had to bring it to them after Walmart refused to air them up due to them being "outdated and cracked" I had to go there to let the man I spoke with who sold the car they forgot to replace my tires. He then tried to tell me too bad. I had to show him and threaten to call the better business bureau for selling me an unsafe vehicle. Showed him the date on the tires were WAY too old to be sold. He got angry and tried to threaten me. "You wanna play like that you don't want to do with me". I mentioned that if I left and we crashed it was their liability. A few months later I got a payment or two behind and when I payed it up he (the same guy) told me I was still behind another $300. I said how? And brought up my payment history - he laughed and said OH YOURE RIGHT. Oops Back in December I spoke to Shannon about deferment and mentioned I would be going through major surgery and would be out for 12 weeks - they said it should not be a problem I called in January again, payed my January payment and confirmed again- sent the paperwork January 26th. I called January 30th and again multiple days in a row after that to confirm everything was set - never headed back until today that I'm 2 payments behind. I asked what happened with the deferment They said they are unable to because policy apparently states it's once a year. I'm telling you I have had car payments many times and have never had such an issue I have not also heard of anyone waiting until 2 payments later to mention you "didnt get approved for deferment". Not to mention when she just called me two days ago and I mentioned "I asked to put a deferment in what happened to that" two days ago, she said oh ok - like she had no idea. So to me, it's seeming like they forgot to do it , and now that the payments were technically behind I didn't get approved. I asked to speak to someone higher and was denied. This place is the absolute biggest scam artist in Abilene and possibly Texas. I forgot to mention that back in July I had to take my car to Kia of Arlington where they suggested I SUE because they sold me a lemon. 15-16 KNOWN recalls. Had to have my catalytic converter and my steering column totally replaced! Which they also told me that if you have had one recall worked on the vehicle before (the previous owner) and you the new owner bring it in for known recalls it has to come out of your pocket. So let that also be known ! This place is SHADY. Buy a car from literally ANYWHERE else.

I got a Hummer H3 from Frontier, and the car literally ran for 5 weeks, everytime I called to make…read morea payment I asked them if they could do anything about fixing the car, I was told to email receipts of what I had to replace and they'll figure out something, well the next time I heard from them, they were asking for a payment. A few of my co-workers got cars from them and had the same experience, seems like they're scamming people out of there money with cars that last for a month. Which is strange because the company seems popular but I guess for all the wrong reasons, oh well you live and learn.

I usually hate the whole car-buying process. But this time felt different. Our sales person, Barry…read moreGurley, made the experience as painless as possible. He's kind and sincere, and really has the buyer's interests at heart. If you ask him an honest question, he'll give you an honest answer. Refreshing! The whole process still takes a long time. But it's a big purchase so that's to be expected. The cars/trucks automatically come with lifetime oil changes and tire rotations, which means you'll save hundreds, if not thousands, of dollars on your new vehicle. We are so glad we bought locally!

A major thank you to Elijah and Josh. As first time truck buyers, we were a little overwhelmed…read more Josh was amazing finding the perfect vehicle to match our needs. No hard sell tactics, just support! We purchased a pre-owned F-150 that was new to the lot and still needed a few service items. Elijah went above and beyond to organize the services and was so communicative! Even when we hit a small snag, the team stepped up and drove us a loaner truck to bring ours in for a quick issue, then drove it back to us. What a great team, and an awesome truck! We are so glad we chose Arrow.

The service department is failing. My son bought a truck there. They held it for about a week…read morebefore he got it after purchase and then today took it in for an appointment to do warranty work and they let it sit in the lot all day even though prior to the appointment he stated he was going out of town the next day and needed the truck. They have blown him off multiple times when he had his tundra because they view him as useful and inexperienced and they don't pay him any respect.

I checked in for a scheduled 20k service, an airbag warning diagnosis, and an alignment check…read more Despite having an appointment, I was told they would need to keep my car for 24-48 hours. When I reviewed the work order, it listed roughly 1-2 hours of shop time, so I asked if I could instead schedule for a time when they could actually work on the car. The answer was no -- they wanted to keep the vehicle anyway, without doing the work that day. If you need your car back the same day, this is not the place. Another good reason to avoid Toyota of Abilene

If you value honesty, integrity and good customer service, then you're going to want shop somewhere…read moreelse. Scott and James have the used car salesman charm, but they lack professionalism. They do not conduct a mechanical assessment on any of the cars they offer for sale. They place profits and their personal pride over the safety and security of those driving their cars off the lot. I returned a safety hazard of a car to them only after making it clear that they were breaking the law by not disclosing problems with their vehicles. Scott will claim he bought the car back from me, but he came up over $500 short of what I paid him. We trusted Freedom Motors and they let us down.

The main guy that works here is awesome. He is so kind and compassionate about helping you. He…read moretruly wants to get people in a reliable car. He is honest and truly helpful.