I purchased a 2006 Jeep Liberty from Frontier Motor Company in 2015. I have never missed a payment or been late, and I gave them the insurance binder they requested before they financed my vehicle. One thing happened which caused me to be upset with them. I received a letter, out of the blue, that my vehicle might be repossessed because of my failure to provide them with insurance information. Since my insurance has always been paid on time and has never had a lapse, and I have provided this information to them, I was LIVID. PISSED. ANGRY AS HELL OLD LADY.
I immediately contacted the manager of this establishment about this letter, and he promised to look into the matter and apologized. He was so nice about it, I felt like a cantankerous old jerk. My Jeep is almost paid off. I don't have to use a buy-here, pay-here car dealer anymore, BUT suffice it to say that this has been my only problem with this company and they dealt with it right away. When I first bought the Jeep, the air-conditioner went out the second day. They repaired it. Would I recommend them? Yes, I would. There are many people out there who have credit issues and need a little help getting started. That is what this company does. Interest rates might be high, but then you need the temporary help and it is worth paying for.
What if I get another random letter telling me that they are going to repossess my Jeep? Well, I will probably come unglued and everyone in Abilene will know that I'm PISSED, but I will try to be diplomatic since the manager was so nice and accommodating. read more