Needed some Car Play Assistance. Taylor was able to set me up right away! I'm so looking forward to…read morehaving a MB dealership here in town that provides good service.

This dealership really knows how to deliver on exceptional customer service. I am the type of…read moreperson that doesn't write many reviews, but I felt that I had to pass along the information about a company that does something this well. This is my third vehicle purchase with Elizabeth (first from this dealership), which was my reason for buying from an out of town dealer as I live in Houston. Working with Elizabeth feels like talking to a friend. You don't find many genuine people in sales, at least in my experience, and that is why I followed her to Abilene Mercedes-Benz. This dealership is a great match of an exceptional salesperson and by truly delivering on customer service with Mathew personally bringing my new SUV to me. Mathew delivered my vehicle to my front door (approximately 6 hours away) and stayed to give me a tutorial on my 2025 GLS450. You guys really know how to treat and keep a customer. I happily tell anyone looking for a Mercedes-Benz that the place to buy is in Abilene, Texas! Thank you, Robert

I came in to look at one of the pickups on Travis Auto Group's lot and test drove it and loved it…read more Everyone there was very helpful and friendly and gave me a great deal. Mark Sanchez was the salesman who worked with me to get exactly what I asked for on the trade in. Great customer service Thank you Mark!

My husband was told it "was just the road" when he wondered if the truck needed an alignment. A…read morecouple weeks after buying the truck we finally decided to just get one done to be sure and not only did it need an alignment, it needed one long enough it needed a new tire. We didn't plan on an alignment and two tires within the first month but the lesson is learned. Pay attention to all the details. That said, once aligned the truck drives great. 100% something a dealer should do before flipping a trade in. There's no excuse. The guys were nice and they got a good rate. So a few stars are earned but the disappointment after the fact means a couple are lost.

It is currently 15 minutes after the dealership closed. I was in earlier for a transmission and…read morebrake service and they scheduled me in at 10 and had me out in time for a doctors appointment. Leaving the dealership, I had a check engine light come on. Back in, diagnosed in 10 minutes. Had to make doctor appointment, Marcus said they they were there till 6. I'm back at 5:50. These guys,stayed late to fix it. Saved me another 120 mile trip. Happy camper. Extremely professional service. Color me extremely impressed. Dillon,your service department is one of the best I've encountered.

Took my vehicle into get a diagnostics and waited over a week with no help. The service desk was…read morevery passive aggressive and very unhelpful. Told me nothing was wrong with it but couldn't find the reason my vehicle wasn't turning on. And still had the nerve to charge 300 dollars.

I have been using these guys for many years. Always honest and fairly priced, usually under…read moreeveryone else. They have always got my cars/trucks out in a very timely manner. They replaced my whole front end on my classic car in a day and half.

This shop really understood our needs when offering a pre-inspection of a used Jeep found at a…read moreneighboring dealership. They were very thorough and the verbal summary of "problems" was presented well. Often inspections result in receipt of a lot of information, and not a lot of distinction between problems that are really stuff to be concerned with (reasons to reject a vehicle) and things that may need attention, but are not typical reasons for rejecting a vehicle. The Jeep was older. It was in exceptional condition for its age. I was very appreciative of the thoroughness of the inspection and how the shop helped us determine between that which is critical and that which was non-critical. Great job. Thank you.

Had an issues with my Kia Niro. My service advisor was super professional, set clear expectations…read moreand let me knew when the vehicle was being looked. Was told it was a 200 bucks to fix. Honestly I thought it was going to be much higher. Picked my vehicle up today. Was told it was covered under warranty. Heck yes! I will be bringing my other vehicle to get serviced as well. Thank you for the fast service!!

I visited this dealership today and the sales manager told me he didn't want my business. I told…read morehim up front i was not ready to buy and it would be 30-45 days. I also told him i did not want to be sold and don't try to sell me. He proceeded to try and sell me so i told him to stop and he said I don't want your business. I have bought over 50 cars in my life and i have never been told I don't want your business. I guess the car industry is doing better than i thought. I will say i went to the Toyota dealer and told them the same thing, i did not want to buy for 30-45 days and they said sure, just let us know when you are ready. The difference in the customer service was night and day, i would recommend you going to Dallas if you want a Kia.

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

Moved to Abilene a year ago from Florida and it's been a challenge trying to find a shop that uses…read moreAmsoil and is honest. For the past 11 months I've been using the Toyota dealership and it's been a pain in the ass. They have made so many mistakes I had to find a new place for service. Came here after someone at work recommended them. Made an appointment for an Oil change on my Tacoma with Amsoil oil, they also wired my camper shell AND a State inspection for less that the oil change at the dealer. Everyone was nice and they accommodated my appointment as a new customer. I will definitely be back with my Tacoma. Oh and they had me in and out quickly. Thank you Tribe Automotive for excellent service. You just gained a new customer.

In the past after initially opening. I heard great things about Tribe and I would love to give them…read moremy business however, I have contacted them on three occasions over a couple months to inquire about obtaining an estimate and have been told each time that they would call me back. I have yet to receive a call. I cannot speak to the value or quality of service they provide because the communication has not been great. Live right here in Tuscola near Coronado's Camp. Dude H. obviously is not my name. It's a moniker that I use on all SM.