Adrian was very professional and helpful when I got the car from here. I'm very satisfied with the…read morecar and the way he treated me and professionalism of Adrian. thank you.

Nice selection of vehicles ranging from economy cars to sports cars to heavy duty trucks. In house…read morefinancing available on certain vehicles. All staff is friendly and helpful.

If you value honesty, integrity and good customer service, then you're going to want shop somewhere…read moreelse. Scott and James have the used car salesman charm, but they lack professionalism. They do not conduct a mechanical assessment on any of the cars they offer for sale. They place profits and their personal pride over the safety and security of those driving their cars off the lot. I returned a safety hazard of a car to them only after making it clear that they were breaking the law by not disclosing problems with their vehicles. Scott will claim he bought the car back from me, but he came up over $500 short of what I paid him. We trusted Freedom Motors and they let us down.

The main guy that works here is awesome. He is so kind and compassionate about helping you. He…read moretruly wants to get people in a reliable car. He is honest and truly helpful.

I usually hate the whole car-buying process. But this time felt different. Our sales person, Barry…read moreGurley, made the experience as painless as possible. He's kind and sincere, and really has the buyer's interests at heart. If you ask him an honest question, he'll give you an honest answer. Refreshing! The whole process still takes a long time. But it's a big purchase so that's to be expected. The cars/trucks automatically come with lifetime oil changes and tire rotations, which means you'll save hundreds, if not thousands, of dollars on your new vehicle. We are so glad we bought locally!

A major thank you to Elijah and Josh. As first time truck buyers, we were a little overwhelmed…read more Josh was amazing finding the perfect vehicle to match our needs. No hard sell tactics, just support! We purchased a pre-owned F-150 that was new to the lot and still needed a few service items. Elijah went above and beyond to organize the services and was so communicative! Even when we hit a small snag, the team stepped up and drove us a loaner truck to bring ours in for a quick issue, then drove it back to us. What a great team, and an awesome truck! We are so glad we chose Arrow.

Gordon Dempsey has been my friend and mechanic for about 20 years. I cant say enough good things…read moreabout him. He runs his business honest and professional. He has worked on every vehicle I haved owned since I met him. Even bought a truck from his lot. Do you get the feeling I trust this guy? If you are looking for a mechanic, stop by and talk to Gordon. You wont be disappointed.

Heather and Gordon go above and beyond to make sure everything is perfect with these vehicles. I…read morehave bought numerous cars from them and have been very satisfied with them all.

I just wanted to take the time to share my experience with Lawrence Hall Chevrolet-Buick-GMC…read more I recently purchased a used 2023 Cadillac Escalade from them, and let me tell you how great Chris Chorn, the salesman from the used vehicle department, was. I'm from Arizona and found the vehicle on CARFAX, so I contacted the dealership. They transferred me to Chris, and right off the bat, he sent me really detailed pictures and videos of the car. That way, I wouldn't make the trip and end up disappointed over a scratch or something similar. He was completely honest about the car having a ding on the back and a cracked windshield, but assured me the windshield would be replaced if I bought the vehicle. Two days later, after great communication, I drove to Texas, and the car looked exactly as he had shown and described. I finally met him in person (he's a really outstanding guy), and he encouraged me to take it for a spin before buying. It drove amazingly. Unfortunately, the windshield technician brought the wrong windshield glass and couldn't replace it that same day, so Chris promised to send me a check for $620--the amount they were quoted by the replacement company. (Which I did) We went through finance, where I got GAP coverage and everything I wanted, without any pressure whatsoever. As a 39-year-old who's bought more than a dozen cars from dealerships, this was by far the best experience I've ever had. Thank you to Chris Chorn in sales and Lance Willson in finance for making this deal and experience beyond great. 10/10

Could not be happier with our experience. Adam K. at Lawrence Hall Chevy was by far the easiest…read moresalesperson I've ever worked with. I saw a pre-owned car online and messaged the dealership, and Adam responded immediately. He was extremely responsive and helpful with all of my questions. I explained that we live a few hours away but were very interested in the car. We set up a time and date to come see it, and Adam made sure the vehicle was inspected and fully detailed before we arrived. He didn't pressure us to look at other cars, didn't try to upsell anything, and was genuinely just a nice guy. After a quick test drive, my husband decided to buy the car. We were walked over to the F&I department to handle the paperwork. They knew we were coming in with our own financing and never once tried to upsell or push their financing options. The whole process was quick and painless--we were in and out in no time. Long story short: great customer service, fair pricing, and extremely easy to work with. Highly recommend Adam K. and Lawrence Hall Chevy.

Bought a truck from this place and not even a month later I found out it had a bad purge valve…read more Ended up having to spend almost $500 out of pocket to get it fixed somewhere else because they wouldn't give me a straight time or date to bring it in. Every time I called, it was "we'll call you back" or "try again next week." Super frustrating. I expected better communication and at least some accountability. I like the truck, but the way they handled the issue was unprofessional. Wouldn't recommend buying from them unless you want to deal with problems right after you leave the lot.

Y'all should check them out. They have salesmen who are there to make you feel important and make…read moresure the buying process goes smoothely. They put their customers first and want to earn your business.

The service department is failing. My son bought a truck there. They held it for about a week…read morebefore he got it after purchase and then today took it in for an appointment to do warranty work and they let it sit in the lot all day even though prior to the appointment he stated he was going out of town the next day and needed the truck. They have blown him off multiple times when he had his tundra because they view him as useful and inexperienced and they don't pay him any respect.

I checked in for a scheduled 20k service, an airbag warning diagnosis, and an alignment check…read more Despite having an appointment, I was told they would need to keep my car for 24-48 hours. When I reviewed the work order, it listed roughly 1-2 hours of shop time, so I asked if I could instead schedule for a time when they could actually work on the car. The answer was no -- they wanted to keep the vehicle anyway, without doing the work that day. If you need your car back the same day, this is not the place. Another good reason to avoid Toyota of Abilene

I bought my first new car (1970 Camaro, that I special ordered when I was a senior in high school)…read moreand was a loyal GM fan for decades, however my wife and I became disenchanted with the local Chevrolet/GMC dealership due to service issues at the local dealership. My wife bought a new 2017 Jeep Grand Cherokee Summit at Star Dodge and we were so impressed at every step of the purchasing aspect AND the subsequent service received at Star Dodge, that I soon bought a 2018 Jeep Compass Trailhawk. The experience in buying my Jeep, and having one issue resolved after I had owned it a few months, I bought a Dodge ProMaster 2500 van. Star Dodge didn't stock the Dodge ProMaster I bought (found the "ProMaster of my dreams" in Wisconsin, bought it and drove it home. Even though I didn't buy the ProMaster at Star Dodge, they treated me like royalty when a warranty problem arose (had to replace the fuel tank) and I then became "branded" to not only Jeeps and Dodge and I'm now entertaining the idea of trading in or selling my 2012 GMC Sierra SLE 2500HD 4x4 for a new Dodge 3500 pickup at Star Dodge, because the service aspect is "day and night" difference at Star Dodge... I just wish they would stock BIG Dodge pickups in a color other than (yuk) WHITE... They had a ProMaster there when I was looking to buy one, but in WHITE (yuk) and white vans look like refrigerators on wheels, laid over on their side. The service rep we use their is outstanding and I have total faith in the service department and their mechanics. I'm a "happy camper" not that I'm going to turn my ProMaster into a mini-motor home... :)

I don't understand why they even have an online appointment system. Again I've been sitting in the…read morewaiting room for over an hour past my "confirmed" appointment time and they haven't even started to service my vehicle. This has happened before. One thing for sure, this is the last time I'll waste my time here.

Finally writing a review to let everyone know this place is the SHADIEST place I have ever bought a…read morecar from. First the guy sells me the car, I had seen the tires were most deff old and one was flat I made sure to mention to switch the tires out - a few days later I had to bring it to them after Walmart refused to air them up due to them being "outdated and cracked" I had to go there to let the man I spoke with who sold the car they forgot to replace my tires. He then tried to tell me too bad. I had to show him and threaten to call the better business bureau for selling me an unsafe vehicle. Showed him the date on the tires were WAY too old to be sold. He got angry and tried to threaten me. "You wanna play like that you don't want to do with me". I mentioned that if I left and we crashed it was their liability. A few months later I got a payment or two behind and when I payed it up he (the same guy) told me I was still behind another $300. I said how? And brought up my payment history - he laughed and said OH YOURE RIGHT. Oops Back in December I spoke to Shannon about deferment and mentioned I would be going through major surgery and would be out for 12 weeks - they said it should not be a problem I called in January again, payed my January payment and confirmed again- sent the paperwork January 26th. I called January 30th and again multiple days in a row after that to confirm everything was set - never headed back until today that I'm 2 payments behind. I asked what happened with the deferment They said they are unable to because policy apparently states it's once a year. I'm telling you I have had car payments many times and have never had such an issue I have not also heard of anyone waiting until 2 payments later to mention you "didnt get approved for deferment". Not to mention when she just called me two days ago and I mentioned "I asked to put a deferment in what happened to that" two days ago, she said oh ok - like she had no idea. So to me, it's seeming like they forgot to do it , and now that the payments were technically behind I didn't get approved. I asked to speak to someone higher and was denied. This place is the absolute biggest scam artist in Abilene and possibly Texas. I forgot to mention that back in July I had to take my car to Kia of Arlington where they suggested I SUE because they sold me a lemon. 15-16 KNOWN recalls. Had to have my catalytic converter and my steering column totally replaced! Which they also told me that if you have had one recall worked on the vehicle before (the previous owner) and you the new owner bring it in for known recalls it has to come out of your pocket. So let that also be known ! This place is SHADY. Buy a car from literally ANYWHERE else.

ibhad a wreck in October which they got almost 12000 from I still had to pay $1600 to get another…read morecar plus tax title and license. I understood the deductible also the car had supposedly had a recent oil change i only had it a month I had to put 2 quarts of oil in it. it had blow by. I do not recommend using this company