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Travis Auto Group

4.5 (4 reviews)
Closed • 8:30 am - 6:00 pm

Services - Travis Auto Group

Auto loan

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Lawrence Hall Abilene Chevrolet Buick GMC - A very happy customer.

Lawrence Hall Abilene Chevrolet Buick GMC

(41 reviews)

I just wanted to take the time to share my experience with Lawrence Hall Chevrolet-Buick-GMC…read more I recently purchased a used 2023 Cadillac Escalade from them, and let me tell you how great Chris Chorn, the salesman from the used vehicle department, was. I'm from Arizona and found the vehicle on CARFAX, so I contacted the dealership. They transferred me to Chris, and right off the bat, he sent me really detailed pictures and videos of the car. That way, I wouldn't make the trip and end up disappointed over a scratch or something similar. He was completely honest about the car having a ding on the back and a cracked windshield, but assured me the windshield would be replaced if I bought the vehicle. Two days later, after great communication, I drove to Texas, and the car looked exactly as he had shown and described. I finally met him in person (he's a really outstanding guy), and he encouraged me to take it for a spin before buying. It drove amazingly. Unfortunately, the windshield technician brought the wrong windshield glass and couldn't replace it that same day, so Chris promised to send me a check for $620--the amount they were quoted by the replacement company. (Which I did) We went through finance, where I got GAP coverage and everything I wanted, without any pressure whatsoever. As a 39-year-old who's bought more than a dozen cars from dealerships, this was by far the best experience I've ever had. Thank you to Chris Chorn in sales and Lance Willson in finance for making this deal and experience beyond great. 10/10

Could not be happier with our experience. Adam K. at Lawrence Hall Chevy was by far the easiest…read moresalesperson I've ever worked with. I saw a pre-owned car online and messaged the dealership, and Adam responded immediately. He was extremely responsive and helpful with all of my questions. I explained that we live a few hours away but were very interested in the car. We set up a time and date to come see it, and Adam made sure the vehicle was inspected and fully detailed before we arrived. He didn't pressure us to look at other cars, didn't try to upsell anything, and was genuinely just a nice guy. After a quick test drive, my husband decided to buy the car. We were walked over to the F&I department to handle the paperwork. They knew we were coming in with our own financing and never once tried to upsell or push their financing options. The whole process was quick and painless--we were in and out in no time. Long story short: great customer service, fair pricing, and extremely easy to work with. Highly recommend Adam K. and Lawrence Hall Chevy.

Star Dodge Chrysler Jeep Ram - Ram 2500 for sale in Abilene, TX

Star Dodge Chrysler Jeep Ram

(31 reviews)

I bought my first new car (1970 Camaro, that I special ordered when I was a senior in high school)…read moreand was a loyal GM fan for decades, however my wife and I became disenchanted with the local Chevrolet/GMC dealership due to service issues at the local dealership. My wife bought a new 2017 Jeep Grand Cherokee Summit at Star Dodge and we were so impressed at every step of the purchasing aspect AND the subsequent service received at Star Dodge, that I soon bought a 2018 Jeep Compass Trailhawk. The experience in buying my Jeep, and having one issue resolved after I had owned it a few months, I bought a Dodge ProMaster 2500 van. Star Dodge didn't stock the Dodge ProMaster I bought (found the "ProMaster of my dreams" in Wisconsin, bought it and drove it home. Even though I didn't buy the ProMaster at Star Dodge, they treated me like royalty when a warranty problem arose (had to replace the fuel tank) and I then became "branded" to not only Jeeps and Dodge and I'm now entertaining the idea of trading in or selling my 2012 GMC Sierra SLE 2500HD 4x4 for a new Dodge 3500 pickup at Star Dodge, because the service aspect is "day and night" difference at Star Dodge... I just wish they would stock BIG Dodge pickups in a color other than (yuk) WHITE... They had a ProMaster there when I was looking to buy one, but in WHITE (yuk) and white vans look like refrigerators on wheels, laid over on their side. The service rep we use their is outstanding and I have total faith in the service department and their mechanics. I'm a "happy camper" not that I'm going to turn my ProMaster into a mini-motor home... :)

I don't understand why they even have an online appointment system. Again I've been sitting in the…read morewaiting room for over an hour past my "confirmed" appointment time and they haven't even started to service my vehicle. This has happened before. One thing for sure, this is the last time I'll waste my time here.

Travis Auto Group - autoloanproviders - Updated May 2026

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