When I first entered it was a 4 employees up at front all chain smoking with four Birds inside this…read moretiny space. With one employee walking around the garage with a lit cigarette I felt so uncomfortable as if there isn't enough gas and oil to light the whole place up. They took two days to "look" at my car and then had parts pulled apart on my car when they couldn't answer what they were fixing on the car. Their was no ropes closing off the oil pit and I've never gotten a worse response to asking for one of my possessions back (aka my car!) and when I asked they said "sure have this shit." If you are overwhelmed with workload I understand I was just looking for communication on how long they'd hold onto my car, what they were fixing, and what the diagnostic was. They don't like working on newer cars because of turbos so you're better off elsewhere. But if you're into potential fires this place will suit your needs.

Thank you Gail, Larry and everyone at Pittman's Garage for going the extra mile to get me back on…read morethe road heading back to California. Your efforts are GREATLY APPRECIATED!! KTSKOOP

Down graded my great review to 3 stars because after 15 years of keeping my email free of spam, 3…read moredays after my car purchase here and they sold my email. Wasn't my first car purchase but the only time that email was given in two months and suddenly it's full of trash.

I do not recommend this place. They are scammers. They will tack on things at the very end even…read moreafter you've already negotiated a final number. Definitely do not recommend. After they tapped on a bunch of extra stuff after I thought the numbers were done and I noticed this was 5000 more dollars than originally discussed. I was no longer interested and I wanted to cancel and shred everything and the way they continue to pressure me and refused to shred things was extremely manipulative. If not kind of abusive. I wanted to leave and they would not simply just cancel and shred this I had to reiterate and explain. I don't know how many times I said I was no longer interested in wanting to leave and they kept trying to manipulate everything I said. I was way too polite to these people don't bother with them. Really gross low brow behavior.

Bad business. Doesn't stand behind a quote. Does extra things without notifications and charges…read more Charges $50 a piece for $10 vbelts. Swears in your face. Put used oil in my new $10,000 engine when I supplied new oil. Destroyed my newly rebuilt transmission and refused to fix it. All done on my dream retirement car 1967 Mustang. Pastor Fred

Very competent, professional, courteous and fair pricing…read more Service is completed in very timely manner.

I must brag on the service at Tom's Tire Pros I used to…read moretake my car to a dealership in town and really thought they were good until I discovered they had lied to me about some routine car care that they said they did, only to find out later it was, in fact, never done. They will remain nameless. It is not my nature to slam a business. Personally, it shook my confidence and trust, though. Fast forward. Had to buy four new tires after the discovery of the "false care" from them. My son recommended Tom's Tire Pros, so I bought them there. I had to charge them so had all of the road hazard insurance added. Then, I called and had the wheels aligned there and decided to go there for my oil change. The alignment and the oil change cost less than I had paid at other places in the past. The topper came this week, though. I had been hearing a loud squeak in the springs or frame or whatever??? I took it up to them to ask if someone could drive it around slowly and listen to it to see if it could be fixed or what it would cost. One of the shop guys did just that and came in and was telling the service writer what he did. I walked up and asked him to tell me. He said it was the stabilizer that was squeaking and something about struts?? I'm a girly girl so understood some of it, but bottom line, I could replace something or other, but it would be fine without it. He greased the squeaking really well, with it on the lift rack and it was gone. There would still be a popping in the something?? I never heard that to begin with, and haven't still.? So, I asked the mechanic if he would replace the part and he said no. I said okay, I'm not. The replaced thing was $600. I went to pay, and they both said " No Charge "!! I tried to tell them thank you but could hardly get the words out with out crying I told them how much it means to me to be able to trust a business like theirs again!!! Just can't recommend this place enough!

I've been coming to Tom's Tire Pros since 2017, and I will continue to comeback here for all my…read morevehicle needs. From installing both my lifts on my Tundra and Tacoma to repairing flats. These guys here are the real deal! Honest great work with prices that don't break the bank! I highly recommend them to all my friends and coworkers over any other shop in town. Thank you all for always being a shop I can rely on!

It is currently 15 minutes after the dealership closed. I was in earlier for a transmission and…read morebrake service and they scheduled me in at 10 and had me out in time for a doctors appointment. Leaving the dealership, I had a check engine light come on. Back in, diagnosed in 10 minutes. Had to make doctor appointment, Marcus said they they were there till 6. I'm back at 5:50. These guys,stayed late to fix it. Saved me another 120 mile trip. Happy camper. Extremely professional service. Color me extremely impressed. Dillon,your service department is one of the best I've encountered.

Took my vehicle into get a diagnostics and waited over a week with no help. The service desk was…read morevery passive aggressive and very unhelpful. Told me nothing was wrong with it but couldn't find the reason my vehicle wasn't turning on. And still had the nerve to charge 300 dollars.

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

If only I could give "0" stars... RUDE!!! RUDE!!! Took my…read morecar to get a diagnostic check. Called to pick it up. No discussion of what was done, what was checked, or what could be wrong with my car. I called and asked what was done, he asked what the name was under, put me on hold, then came back and said, "ma'am that vehicle was picked up".. I said I know, we just got home with it and I would like to know what was done and what's wrong with it. He said they didn't find anything.. if nothing is wrong, then why does my car have 1) a rough start 2) vibrates in idle and reverse 3) it shakes and acts like it wants to die 4) it died on my husband in PARK in the DRIVEWAY this morning. He said nothing was said to them about any of that. So I asked what they do in a diagnostics check. He said it depends on. I asked on what? "Ma'am it depends on the vehicle". I asked if was hooked up to machine or scanner or what's done... music started playing. He put me on HOLD. Without telling me. I waited SEVERAL minutes without anyone picking the phone back up, so I hung up and called back. I said that was "NOT COOL!" You put me on hold without saying a word and you didn't even come back. "Ma'am, I have 5 people here waiting. I'll call you back when I have time".. I said no.. that's rude! He was talking to me first and I want to know what's wrong with my car because nothing was said when my husband showed up. He was handed the keys and told to have a good day! He said plenty was said. So I asked l... again... what diagnostic was ran, was anything found because I need my car fixed. He said nothing was found that he told my husband he can try to change out the motor mounts (we ordered them the other day with transmission mounts also and they came in today), so something must've been said for him to tell my husband to try what he already had intentions of doing. I asked how a diagnostic can be ran and nothing show, when my car obviously SHOWS signs. They should've noticed when they drove my car to move it. "Ma'am, I'm hanging up. Don't call here again and don't bring your vehicle here anymore, we won't work on it".. I asked his name.. "My name is Shawn and I'm the owner and I'm telling you not to come back here again." I asked "WHY?!" I just wanted to know what was done. We took it for a diagnostics. "And we didn't charge you for that ma'am. Don't call back. Don't bring your vehicle back." .. And here I am. Writing a review to let EVERYONE know how rude and unprofessional "Shawn" and Gary's Automotive is! If there was a choice of "0" stars, I would've picked that, but I had to pick the "1" star. We have taken our vehicles there before with no problem, but not anymore. Not after today. VERY RUDE!! VERY UNPROFESSIONAL!!! ("Shawn Grisham" is the owner of "Gary's"). Go somewhere else. Don't waste your time or money on a place that's unprofessional!! *Adding that my husband said that Shawn cut him off while he was trying to tell him what was wrong with my car, to talk to another customer about a $4,500 transmission job... you don't do that! You don't just cut people off and turn to the next.

We were in the middle of a twelve hour roadtrip when our check engine light came on, then began…read moreflashing. AutoZone could not find any specific issue, but recommended we see a mechanic. Every other place we called was unable to see us today. Gary's Automotive discovered we were basically out of oil (Jiffy Lube did not recommend an oil change for another 2k miles). They topped us off and sent us off with well wishes. Fast, friendly service! They were lifesavers! Thank you!

Save time and trouble and avoid this place. They had Mt car 10 days and just now saying they have…read moreno time to look for parts but I could. I have children I don't have time and I'm no mechanic. 2nd I told them I'd take it to Fulgham instead Cody is an asshole and told me to " take it to someone who knew what they were doing " I wanted to love this place because its in town and convenient but I'll never turn my back on Fulgham automotive ever again. Cody said he also hired new mechanic's so therefore he has no time to do his job.

broke down in abilene on a cross country trip. transmission leaking oil. made the mistake of…read moregoing to the dealership, dodge, in clyde. terrible service and nothing fixed. after a week i gave up and at the suggestion of an airforce airman went to "my mechanic" in abilene. met brodie and kody. absolutely great people. their entire staff were exceptional. troubleshot the vehicle, identified the problem in one day got the vehicle in operation and arranged the storage and shipment of it to my home address. couldn't ask for any better service. thanks to them for all the help.