Polina Bradham was excellent in providing me with quotes and estimated parts delivery. She called…read moreme when the parts arrived, and we scheduled an appointment. When I arrived, she had all the paperwork printed and ready--and provided me with an area to do conference calls while I waited. Great customer service. Highly recommend. Thank you, CC, for having good leadership and quality employees

I had the best experience at the Abilene location today. I drove through yellow road stripe paint…read more(no cones or signs, BOO) and the bottom half of my car looked like an 80s splatter paint project. My husband called Caliber and spoke to Tyler. He said to come ASAP and I went right then. They were able to get the paint off of my car and you can't even tell it was there! What a win! Their lobby was spotless and they had coffee, water, and popcorn for waiting customers. The lady who answers the phone and greets people was courteous and friendly to everyone she spoke to-whether it was in person or on the phone. I am so grateful to Tyler and the technician who scrubbed my car. I hope I don't need a collision center again soon, but if I do I know FOR SURE where I'll be going! Thanks again to everyone who helped me today in Abilene!

Very nice, helpful, fast, good to deal with. Good experience every time I've used them.read more

Does five months seem Like enough to repair a wrecked vehicle??? Apparently, Accent Collision…read moredoesn't think so!

The worst experience of my life!!!! I'm suing and reporting to better business bureaus. Beware of…read morethis shop! Beware of Casey! He's a SCAMMER AND A FRAUD! Declares to be a MAN OF A GOD. Took my car here after an accident and he" fixed" it, the paint was not the same color, the paint was chipping, there was new damage to the car and he wanted NOTHING to do with fixing the car correctly. DONT EVER GO HERE. HE'S A FRAUD!

I cannot say enough wonderful things about Casey's Body Shop! My daughter, who attends ACU, had an…read moreaccident and was not able to drive her car due to the bumper hanging on the ground. I searched the internet and came across excellent reviews for Casey's Body Shop and I feel so blessed that I did! I called Casey and he showed great concern for my daughter. He sent his employee Aaron to my daughter's duplex to temporarily fix the car's bumper so she could drive to his shop. Casey and Aaron treated her so kindly and prayed with her because she was upset about the accident. The car was repaired in less than 5 days and it looks perfect! The bonus is that the bill (especially labor charges) was much less than I expected although the damage was extensive. So thankful there are people like Casey and Aaron!

Excellent experience that far exceeded any hopes or expectations. I'll be honest, when my car got…read morehit, I wasn't expecting it to ever really look the same. However, any repairs are completely invisible to me and I'm thrilled! They were so easy to work with, kept in touch as repairs went along, and were spot on with the estimated length of repairs. Excellent customer service, wonderful people. I honestly can't recommend them highly enough. If you're needing a car repair this is THE one to choose. They even worked with insurance and car rental so it was a seamless, easy experience.

Great service! Our Escalade had some front end damage from a shopping lot incident & that gets…read morepricey fast. They were highly recommended from all of our church friends. We got an estimate quickly & they were able to fix the damage in 5 days. It looks brand new again! Perfect paint matching. Highly recommend them.

Very happy that I took my car to Big Country. Amazing job, great experience. Thanks for the work…read moreyou did on my car.

I'm really impressed with these guys! I had an issue with the window on my drivers side and was…read moretold by a different repair service that it would take at least a week to fix and over $800 for parts and labor. Big Country Collision was very patient with me and took the time to help me understand what exactly was going on with my window and was able to get the parts I needed and have it repaired by the time I got off work the day I brought it in! They also found the best deal for parts so I wouldn't have to spend a fortune. I was able to get my window fixed for less than a 1/4 of what the other repair service was going to charge me. I'm incredibly grateful for them and being willing to help me out, even for something very simple. I will definitely come see them first if I ever need to come back for something.!

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.