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Raleigh, NC

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Motomax

3.0 (10 reviews)
Closed • 9:30 am - 6:00 pm

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5 years ago

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9 years ago

TERRIBLE! Well as far as getting things fixed on your bike don't expect a quality or clean job.

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9 years ago

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Garcia Moto Bmw Indian Ktm Motomorini Ducati - Ducati desert sled burning on the first ride after a valve service.

Garcia Moto Bmw Indian Ktm Motomorini Ducati

(21 reviews)

$$$

On 12 April 2025, I took my Ducati Scrambler Desert Sled to Garcia Moto in Raleigh for its major…read moreDesmo service. Because the valves needed to be check/adjusted, I trailered the motorcycle to/from so the engine would be cool and I could get it done same day. To check and adjust the valves, the fuel tank had to be removed from the bike. Took it out for a ride first thing Sunday morning. At around 7:30 a.m., shortly into my ride, my legs started to feel wet. I looked down and noted gas spraying from under the fuel tank all around my left leg (spraying because these scramblers have a high pressure fuel pump). I looked up to figure out how to safely get off the state route and immediately felt my legs getting really warm. Looked back down, and flames were shooting out around both my legs. I killed the engine, stopped quickly with the front brake, and jumped from the motorcycle. To be sure I was driving normal highway speeds, on my own, in Eastern NC. No twists and turns or anything aggressive. Called Garcia Moto from the site and left them a voicemail. Also emailed them this video. Having not heard from them by Tuesday at noon, I took what was left to them to see what could be done. The service manager told me that he had received my messages but had been directed by the owner to not contact me--that Garrett Garcia just wanted to wait and see how things would play out. Garrett refused to take any responsibility, ultimately saying I would just have to deal with it. He and his Ducati tech insisted the valve service (which required removing and reinstalling the fuel tank) was super simple and that there's NO WAY they could possibly be at fault. If you know anything about bikes, you know this is not true. There are all sorts of things that could go wrong when servicing a motorcycle, which is why the service cost me over $1660! Even Ducati North America investigated the bike and told me there were no manufacturing defects in the bike. Incidentally, the service required them to also check all fuel lines and fittings, so even if they didn't damage them and the components were faulty, that is LITERALLY THE POINT of the service. Pretty gutted. I'm 39 years old and this was the first vehicle I ever purchased brand new. Took exceptional care of it and wound up with nothing the very first time I let Garcia Moto take care of my motorcycle.

They burned down a Ducati desert sled after a valve service and refuse to acknowledge their…read morewrongdoing. DONT EVER LET THEIR TECH TOUCH YOUR BIKE They are not going to stand by their work. The owner told them not to respond to the person who it happened to. They also have no respect for their customers and treat you like crap when you walk in. I will never return. If I could rate them zero stars I would. F Garcia Moto

Unique Motor Sports - 80cc, 110cc, 150cc, and 250cc Gokarts!!!

Unique Motor Sports

(4 reviews)

I agree completely with the other reviewers who have mentioned dishonesty. Today the shop took…read moreadvantage of my special-needs son, a high functioning young autistic adult, who brought in his i7 scooter with a flat tire. He relies on this scooter to get to work. When I called beforehand, I was quoted $80-$120 for the tire and $150 for labor. That would put the total at approximately $230-$270 before tax, with $270 being the highest amount discussed. When my son went to pick up the scooter today, suddenly the tire was $149.95. Labor was still $150, and another $14.50 was added for "shop supplies." The final total came to $319.52. For perspective, this tire can be purchased on Amazon for around $50 (the exact tire recommended for his scooter). I understand that repair shops mark up parts, that is normal. What I do not consider normal is quoting a customer one price range and then charging substantially more when the work is finished, without first getting approval for the increased cost. What makes this particularly upsetting is that my son is autistic and went there by himself. The owner correctly assessed that he was dealing with a young adult who was unlikely to question the bill or challenge the additional charges, so they took advantage of the situation. The only reason my son went to Unique Motor Sports was because they are approximately two miles from his home, and I live too far away to drive him somewhere else. So no, I do not recommend this business. My experience left me feeling that the owner was shady and that the original quote meant very little once they had the scooter and were dealing directly with someone they believed would not push back. Unique Motor Sports, you managed to make some extra money off a special-needs young adult today. You also earned this review. I hope the extra $50 or so was worth it.

This guy is a complete scam artists.He have my bike for 5 weeks didn't give me an update anything…read moreCharge me 1500 bought a new battery from him. The same day I picked up the bike the next day. The battery was dead. He is a scam artist. All he cares about is making a dollar from anybody and everyone. He's not hey, honest businessman.Do not take your bike here.I repeat

Quality Plus Automotive Service - Gift left inside!

Quality Plus Automotive Service

(37 reviews)

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

I had a disappointing experience with Quality Plus Automotive. I was told that Honda requires…read moresuspension components to be replaced once they are more than 10 years old. After researching Honda's own maintenance information, I could not find any such requirement. Honda's maintenance guidance calls for inspection of suspension components and replacement when they are worn or damaged not automatic replacement simply because of age. I was also concerned that cheaper aftermarket replacement parts (In my opinion) were installed rather than the Honda OEM parts. That didn't need replacing. I recommend that customers ask for the specific Honda factory documentation supporting any claim that a repair is "required," and ask the shop to show exactly what component failed and why replacement is necessary. I would recommend getting a second opinion from a reputable, independent shop or Honda specialist before authorizing the work.

Motomax - motorcycledealers - Updated October 2026

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