Went in for my state inspection. Only took 10 minutes. Told the boss man behind the counter this…read morewinter on a ride, I thought my rear tire ran over something, and later that day I noticed one of the cams my quick release Memphis Shades windscreen locks onto had fallen off- and that the Memphis shades website wasn't very easy to navigate to order just the exact part I needed, and a new bracket was about 50 buckets IF YOU GOT THE RIGHT ONE and if you got the set (easy to tell the correct set, but not the part) that was about 140 bucks. The manager told me to wait a minute and rummaged around an old box of parts and produced both the correct bracket and cam. The only thing missing was the spacer which I made from 2 dollars worth of stainless steel washers at Ace hardware. I gladly offered to pay generously for the part, but being a gentleman motorcyclist he declined my offer. Look, common customer service ain't so common anymore, so I wanted to give a shout out to the good guys at MOTOMAX North Raleigh...

Currently have walked around this sales floor for 30 minutes and the only customer in the building…read more With intent to actually buy... sales gentleman at the desk not worried about it nor the gentleman in the office .. I'm just left wondering why none of the sales people will acknowledge me or offer any help or maybe sales assistants .. I'm just left to guess or assume I just don't fit the stereotype of a biker. Definitely a let down on this experience. I was excited because I had my mind set in a particular bike.

Avoid this place. They advertise great deals on their site and then tack on so many fees that the…read moreprice has doubled by the time you get the real cash price. They as told that there are $2500 in fees for freight and assembly on an atv. They also will use any slime ball sales tactic you've ever heard of to try and push a sale. I absolutely would not trust these people, they'll screw you at any opportunity.

I just wanted to thank several member of Capital Powersports for a very impressive visit last week…read more First off Keagen in Sales is extremely helpful , friendly and informative. Even knowing that I was simply in there for service work. He's got a lot of passion for his job and motorcycles in general and it truly shows. I will be back to him when it's time for my next bike... I also would like to thank Service Manager Mason for his friendliness and great communication during my service visit. He made me right at home and kept me apprised of the status of the work. I normally go to TPS Raleigh because it's much closer to me since I live in Holly Springs. But this is likely my new go to spot for work on both of my bikes. Lastly, I wanted to call out Dan in the Service Department. He worked fast and efficiently. He even came out to talk to me directly about questions he had about whether I wanted my service interval reminders reset. Super nice guy and very pleasant to talk to. Overall I had a very nice visit. I understand the location is expanding. Tripling in size even ! I guess the only hold up to that (as I understand) is possibly the town of Wake Forest... Here's a thought. Instead of expanding or adding to the motorcycle stores in the Northern most side of Wake County, how about looking at expanding in South Wake ? :) I say that in the nicest yet most selfish way. But seriously, we really could use a location in Apex , Cary, Holly Springs or wherever. How about off Hwy 64? I just had to put this out there because there is so much potential on "my side of town". All the riders in the Southern part of Wake Co would appreciate it ! Anyway, keep up the great work ! I'll be back again !

On 12 April 2025, I took my Ducati Scrambler Desert Sled to Garcia Moto in Raleigh for its major…read moreDesmo service. Because the valves needed to be check/adjusted, I trailered the motorcycle to/from so the engine would be cool and I could get it done same day. To check and adjust the valves, the fuel tank had to be removed from the bike. Took it out for a ride first thing Sunday morning. At around 7:30 a.m., shortly into my ride, my legs started to feel wet. I looked down and noted gas spraying from under the fuel tank all around my left leg (spraying because these scramblers have a high pressure fuel pump). I looked up to figure out how to safely get off the state route and immediately felt my legs getting really warm. Looked back down, and flames were shooting out around both my legs. I killed the engine, stopped quickly with the front brake, and jumped from the motorcycle. To be sure I was driving normal highway speeds, on my own, in Eastern NC. No twists and turns or anything aggressive. Called Garcia Moto from the site and left them a voicemail. Also emailed them this video. Having not heard from them by Tuesday at noon, I took what was left to them to see what could be done. The service manager told me that he had received my messages but had been directed by the owner to not contact me--that Garrett Garcia just wanted to wait and see how things would play out. Garrett refused to take any responsibility, ultimately saying I would just have to deal with it. He and his Ducati tech insisted the valve service (which required removing and reinstalling the fuel tank) was super simple and that there's NO WAY they could possibly be at fault. If you know anything about bikes, you know this is not true. There are all sorts of things that could go wrong when servicing a motorcycle, which is why the service cost me over $1660! Even Ducati North America investigated the bike and told me there were no manufacturing defects in the bike. Incidentally, the service required them to also check all fuel lines and fittings, so even if they didn't damage them and the components were faulty, that is LITERALLY THE POINT of the service. Pretty gutted. I'm 39 years old and this was the first vehicle I ever purchased brand new. Took exceptional care of it and wound up with nothing the very first time I let Garcia Moto take care of my motorcycle.

They burned down a Ducati desert sled after a valve service and refuse to acknowledge their…read morewrongdoing. DONT EVER LET THEIR TECH TOUCH YOUR BIKE They are not going to stand by their work. The owner told them not to respond to the person who it happened to. They also have no respect for their customers and treat you like crap when you walk in. I will never return. If I could rate them zero stars I would. F Garcia Moto

This guy is a complete scam artists.He have my bike for 5 weeks didn't give me an update anything…read moreCharge me 1500 bought a new battery from him. The same day I picked up the bike the next day. The battery was dead. He is a scam artist. All he cares about is making a dollar from anybody and everyone. He's not hey, honest businessman.Do not take your bike here.I repeat

ABSOLUTE SCAM ARTIST. Charged me $400 over the correct value for a moped repair, and claimed it was…read morea "math error." Claimed to replace my throttle cable for $80, but he just taped the broken one which broke and I had to replace myself (these only cost $30). DO NOT DO BUSINESS HERE

Jeremy got my new tires put on within a couple of hours and I was ready to roll. Great service,…read moretrustworthy, and reasonably priced. Great shop!

Jeremy started working on my ATV the same day I dropped it off. By the next day he had diagnosed…read morethe problems and gave me a quote. When an extra part was needed he texted me for approval before buying it. A couple of days later it was ready for pick up. A great experience with a great guy. Fair, straightforward and no BS. Highly recommended and I'll definitely be back.

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

I truly appreciated the great customer service, support and attention to detail concerning my 2017…read moreHyundai Sonata.

Before buying my first Harley-Davidson, my Dad said we got to go see Hank and talk to him about…read morewhat you want to do to it. So my father and I went to Widowmaker Custom where I met Hank and Patrick for the first time. We talked about what I wanted to do to a bike, he offered his advice on my plans, and we came up with what was going to be an awesome motorcycle. I found the bike I wanted, bought it, commissioned some work, and the work was unparalleled in craftsmanship and quality! Unfortunately before it could be finished, a man caused me to wreck my beautiful machine. As I laid there on the asphalt with my arm shattered, I called my Dad to tell him I'd had a wreck. 5 minutes after talking with my Dad, Hank Thibodeau was at my side checking on me! That is something that I will never forget and goes well beyond customer service...that's what a friend would do! Long story short, the bike was totaled, my arm required a couple of surgeries, and the court settlement took almost 18 months to get; but I finally got a new bike in August and it is at Widowmaker Custom right now getting some work done! I cannot recommend Widowmaker Custom enough! If you want something custom done or just want your bike serviced without filing for bankruptcy, go see Hank and Patrick at Widowmaker Custom!

Great customer service, Great knowledge and know how. if you haven't used these guys , you need to…read morestart. I was more that happy ,service and value of the work done.