Before buying my first Harley-Davidson, my Dad said we got to go see Hank and talk to him about what you want to do to it. So my father and I went to Widowmaker Custom where I met Hank and Patrick for the first time. We talked about what I wanted to do to a bike, he offered his advice on my plans, and we came up with what was going to be an awesome motorcycle. I found the bike I wanted, bought it, commissioned some work, and the work was unparalleled in craftsmanship and quality! Unfortunately before it could be finished, a man caused me to wreck my beautiful machine. As I laid there on the asphalt with my arm shattered, I called my Dad to tell him I'd had a wreck. 5 minutes after talking with my Dad, Hank Thibodeau was at my side checking on me! That is something that I will never forget and goes well beyond customer service...that's what a friend would do! Long story short, the bike was totaled, my arm required a couple of surgeries, and the court settlement took almost 18 months to get; but I finally got a new bike in August and it is at Widowmaker Custom right now getting some work done! I cannot recommend Widowmaker Custom enough! If you want something custom done or just want your bike serviced without filing for bankruptcy, go see Hank and Patrick at Widowmaker Custom! read more

Great customer service, Great knowledge and know how. if you haven't used these guys , you need to start. I was more that happy ,service and value of the work done. read more

43 Years of riding dirt bikes to street bikes up and down north an south an east to west . Have been broke down in some strange places on my journeys and have been over charged and junk work done from so called companies. So what i have to say is to take your bike to Widow Makers they have great service great people that are down to earth that can solve your problems with out the B.S. I promise you will be back for your service again at Widow Makers. read more

Why hasn't this been done yet? If you don't know the boys at this shop you need to. Honest, thoughtful, and to boot they charge well below what you've been paying at stealerships. Will definitely be my go to shop from now on. Nothing but good. American, European, Japanese...its all doable but they are definite HD centered. read more