Avoid this place. They advertise great deals on their site and then tack on so many fees that the…read moreprice has doubled by the time you get the real cash price. They as told that there are $2500 in fees for freight and assembly on an atv. They also will use any slime ball sales tactic you've ever heard of to try and push a sale. I absolutely would not trust these people, they'll screw you at any opportunity.

I just wanted to thank several member of Capital Powersports for a very impressive visit last week…read more First off Keagen in Sales is extremely helpful , friendly and informative. Even knowing that I was simply in there for service work. He's got a lot of passion for his job and motorcycles in general and it truly shows. I will be back to him when it's time for my next bike... I also would like to thank Service Manager Mason for his friendliness and great communication during my service visit. He made me right at home and kept me apprised of the status of the work. I normally go to TPS Raleigh because it's much closer to me since I live in Holly Springs. But this is likely my new go to spot for work on both of my bikes. Lastly, I wanted to call out Dan in the Service Department. He worked fast and efficiently. He even came out to talk to me directly about questions he had about whether I wanted my service interval reminders reset. Super nice guy and very pleasant to talk to. Overall I had a very nice visit. I understand the location is expanding. Tripling in size even ! I guess the only hold up to that (as I understand) is possibly the town of Wake Forest... Here's a thought. Instead of expanding or adding to the motorcycle stores in the Northern most side of Wake County, how about looking at expanding in South Wake ? :) I say that in the nicest yet most selfish way. But seriously, we really could use a location in Apex , Cary, Holly Springs or wherever. How about off Hwy 64? I just had to put this out there because there is so much potential on "my side of town". All the riders in the Southern part of Wake Co would appreciate it ! Anyway, keep up the great work ! I'll be back again !

Best bike service experience ever. He is very…read moreknowledgeable, and professional. My 02 Roadstar now runs great... AND stops... thanks to Mike. I am back on the road and loving it.

I've had (2) separate service dealings with Mike. Both experiences were…read moreexceptional. -Communication -Knowledge -Pricing -Scheduling -Services from time of when parts were order to work completed. I inherited a 2003 Harley Dyna Low Rider that was not in use for over 7 years. I can now claim it runs great, and it is safe to commute with me & my ol'lady aka woodstock. Our trust is with Mike when it comes to our bike!!!

Cannot express how great Jeb is! A moment or two into a phone conversation and you'll quickly…read morerealize how knowledgeable and professional he is!

Nothing amazing, just good work done here by Jeb and his team. They're limited on a waiting room…read morebut otherwise I'm happy with the work done to my 2015 Vstrom 650

Very responsive to a recent inquiry regarding a purchase. Good customer service and the young lady…read morewas very informed on the product. I would recommend.

So the tread on my VL1500LC was getting awfully thin on the rear tire. Well, thin is an…read moreunderstatement, I was basically riding on a "slick" tire by the time I got to Brewers, today. They had ONE tire in stock to fit my bike, and lo and behold, it was the exact tire that was on the bike. I asked if it would be an inconvenience to do an oil change and check the brakes while they had the bike in the shop and they added it to the work order. They said it would be about an hour before they could get it into the shop, this was around 10AM. 11AM rolled around and my bike was still sitting outside, but no worries, I was looking at all kinds of two wheeled eye candy all over the shop, imagining myself on that champagne colored Vulcan 1700 that was all chromed out with backrests for both driver and passenger (sigh). 11:30 rolled around and the service manager came to get me and take me to the back. My bike was on a lift and the oil was all drained out of it. The mechanic took a flashlight and showed me what the front brake pads looked like - maybe 1/4 of pad left - it was passable. Then he showed me the rear by holding a mirror to the underside of the rotor and shining the flashlight on it - the inside of the rotor was looking chewed up and there was no lining left on that rear interior brake pad. Anyhow, they didn't have the brakes in stock (they're not a Suzuki dealer) and had to order them, so I wouldn't be able to get the brakes done for a week. They asked if it would be my preference to have the tire done the same time the brakes are done, that it would save me a little money. I ran my hand on the rear tire and said "no, I'd just as soon have that rear tire replaced before I take the bike home" and they reiterated it would cost more to do the brakes and the tire separately, but I insisted on getting the tire done anyway (my bride was getting very nervous about me riding on a "slick"). I got to the counter and the parts guy was making already phone calls to see if there was any place locally that might have my pads so they could still do the job today, but no luck. An hour or so later, my bike was ready to roll (well, it still needed brakes). I paid my bill (prepaid for the brakes that were ordered) and everything was as I expected. I didn't feel like I'd been taken advantage of either. Wow, did it feel different having a new sneaker on the back. I was advised to not use my rear brake if I didn't have to and to park it 'till I could bring it back. See you guys next week! My only (minor) complaint - if it's going to be an hour and a half to get it in the shop, just tell me an hour and a half instead of an hour.

Honest, knowledgeable, great guy to have work on your bike. I was really impressed by the customer…read moreservice he provided. I would recommend Joe to do anything motorcycle, he knows his stuff.

I received a call from Dave the owner and we we're able to reach a resolution…read more These people scammed my stepson and attempted to cheat the insurance company as well. He took his motorcycle to Combustion Cycles after it was damaged in an accident. He authorized an hour of diagnostics, they did unauthorized diagnostics and refused to release the bike till he paid the unauthorized fees.They also sent him a repair quote for $36,342 (his cycle is worth around $7000) to send to the insurance company, When I called to speak to the owner to resolve this the person who answered the phone was incredibly rude and hung up on me

Just got check up on bike,, excellent service,, fair pricing,,I have used their service & repairs…read more for 16 years,, four different bikes, excellent is word..

Johnathan helped me with a new rear tire for my custom Titan, I couldn't be happier with the…read moreservice and respect I was shown. These guys are honest stand up guys that will standby their work to the end. A man's word used to mean something and these guys will standby their word as if it were a signed contract. Bring your stuff down to haw river at Premier moto and support a local business that deserves it.

From the owner: We are an up and coming dealership,located at 80 Roxboro st. Haw River,NC 27258, on corner of US…read moreHWY 70 and HWY 49. We offer OEM and aftermarket parts for all makes and models ,at great prices with home town customer service. We do Service work and repair,as well as custom work and more. We do it all from Motorcycles to ATVs and SXSs.

I'm not sure where ANYONE has something bad to say about Custom Dynamics Customer Service…read moreDepartment. I dealt with three of them today 10/24/2024 Leigh Anne, Spencer and finally Jeff Fuller. All of them FIVE STAR! Story..... I have a 2007 Street Bob. I ordered a light kit, damn almost 15 -17 years ago. (Where does the time go) It was so long I forgot what I ordered. So I call up with a problem with my triple play because my rear Turn, Brake and Running light are now just turn again. I send my info over to them, but I'm impatient and after sending them an email, I try to jump on chat for a quicker response. First I get Spencer. He was pleasant polite and knowledgeable. But, my phone disconnects from Chat. So i hop on my PC and try and chat again.. This time i get Leigh Anne. She informs me that some one already has my service ticket and asks for my phone number and someone will call me. I give it to her and within 30 seconds. 30 SECONDS! Jeff Fuller calls me. He checks out my pics and lets me know, In the nicest way, " Sir, that is a Harley Davidson Turn Brake Tail light module not ours but, that is our street magic load stabilizer, so lets check a couple of things. Are you near your bike?" I said, "I was" and then ran around the house looking for my keys as he waited patiently. Once at the bike, he asked me a couple questions, had me check a couple things to make sure that the CD load stabilizer wasn't the issue. He then said, "That the problem is most likely the HD Brake turn Running light module" because, the CD product seemed to be just fine. ( Which, we all knew that. He just wanted to make 100% sure". It's hard enough to get people on the phone now a days to help you with their own companies product. But, to get 3 competent, and respectful people who spoke clear English , Is like a unicorn sighting. I can't stress enough, that they were polite, kind and in no way shamed me for calling in with an issue on some product that wasn't even theirs, let's not even mention that the product that was theirs was almost 20 yrs old. I'm guessing its probably out of warranty! In the End, it was the HD part that was bad. Not Thiers. Yet Jeff still took the time to help me diagnose the issue before we ended the chat. So, anyone that says anything about their customer service department is either mistaken, high, or both. All three people I dealt with, were exceptional. Thank you to Custom Dynamics and the Custom Dynamics Cust Service Depart for being what is missing nowadays in most businesses. Good People who care, are knowledgeable, go above and beyond, and who know what Exceptional Customer Service is! ps Now I'm ordering my new Triple Play from Custom Dynamics. Thank You. Respectfully, AAron S. Ventura CA.

while In Florida I bought a set of fairing lights for my road glide. when I got home to SC last…read morenight I opened the package and there was two screws Missing out of the hardware kit Cheryl told me i would have to go back to the dealer in Florida. I explained I was 6.5 hours from where I bought the lights I ask can you just send me a new hardware kit? she would not help me at all Told me I would have to provide pictures. I explained I just need two screws she was not willing to help me I've bought hundreds of dollars of there products I will never buy another item from custom dynamics eagle lights here I come.

There is a very nice selection & the old man that works here gave me and my boyfriend wonderful…read morecustomer service. The building may look closed because of the lack of cars but they are very much still in business!

Great place with wonderful customer service. Clay is the best!! Super funny and really knows what…read morehe's talking about!