I was greeted by a friendly and amazing service team member, hung out on a plush couch and given a good estimated wait time, and the vibes of the staff and customers were uplifting and unlike other dealerships I've visited before. If I lived nearby, they'd be my one and only for service and any future purchases for sure. read more

I needed new tires on my ct 125, and loathe doing tire work myself. 100% of the reason I bought from here was to not put them on myself. There were some wrong perceptions and miscommunications but we are all good now. Sev got back to me and fixed my problem. Thanks Sev read more

Team Powersports - the sort of bike that can carry a couple of tires. - Motorcycle Dealers Near Me - Raleigh, North Carolina

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I highly recommend checking this location out! They have an awesome selection, listen to their customers wants and help out the moto community by giving back. Sev and Caiden are two of my faves and overall they've cultivated a great team. Thank you TPS for all that you do! read more

Team Powersports - Motorcycle Dealers Near Me - Raleigh, North Carolina

This place is the Ticketmaster of power sports. Want to buy something and pay fees for your fees, this is the place. I was looking for a CRF110 which is priced at $2699 + $300 shipping fee. So $2999 plus taxes seems reasonable. However, Team Powersports says, "hold my beer, let me make up some crazy fees!" So you'll pay $200 for "setup"...these bikes ship complete. $300 for a "doc" fee....it doesn't get registered with a real title or with the state so this one is completely bogus. $40 financing fee if you are doing that....then about $250 of taxes. So out the door about $3800 or $800 over what you should pay according to Honda!! They will not haggle or negotiate prices either. So they pretty much markup the price by about 20%. Imagine going to buy a car and the dealership marking it UP by 20%!! Crazy. What do you get for that extra 20%? Free service? Warranty? Nope, nothing, just the solace that you've overpaid for something you can get somewhere else cheaper. I ended up buying from Currie Chainsaw in Lumberton about 90 minutes away. You only pay the $2999+tax an no other bogus fees. They are a locally owned ma and pa Honda shop that's fair and honest and not greedy like these people. If you end up buying from Currie, please be sure to tell Team Powersports. Maybe if enough folks do this they will rethink their greed and drop all of the Airline fees. read more

Had a totally fine time. No fuss and easy. Thanks for the help, Tommy! Really like the Royal Enfield motorcycles. So classic and classy. Their used bikes are really clean as well. read more

These guys are great at TPS. Lots of help . Got my bike loaded up no problem. They knew how to get all the paperwork done in no time. Bunch of good guys . They have a good mix of motorcycles there. I bought the 2018 royal Enfield battle green. and I see they have all kinds of other types of royal Enfield bikes . Thanks again guys. read more

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I ordered a new dirtbike engine through them waited three weeks, which is typical for shipping just for them to sell me a broken engine. The box was dripping with oil and it even stained my car with oil. They never decided to check on it. Look on it and now won't do anything about it. read more

I bought my son a used moped from these guys. They were completely gung ho in the beginning but after I paid they promised to clean up the bike. They did not. They made a bug deal about delivering it which is a common practice and the bike was dirty and rusted. The bike wouldn't start after they were " fixing it" for three weeks before I got it. I will give one star for Sev who at least traded out the busted battery for a new one. They have plenty of people in there but if you go in no one is quick to help. read more

Expensive, yes....but they have a lot to look at and offer shop services. Gear choices are for sure limited compared to stores such as Cycle Gear but if you're looking for a bike, I recommend this place just to LOOK. Realize if you're buying, most bikes are in a "trade-up program" meaning the price never really degrades with age or sale so you could be buying a 3 year old bike at sticker price. If you are sure you want to swap bikes throughout the years this is great, but those who want a good deal and buy once, think about other sources. They provide financing via Synchrony. I got 10.95% flat rate IR on a 5 year and was able to talk down the bike price due to it being out of the trade up program yet still listed as "new" on the paperwork.... Short and simple: - Expense: High - Bike choices: High - Gear choices: Low - Shop service? Yes Recommended for: Those looking at bikes and cash to burn for purchase read more

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Wow. Team Powersports is awesome. My husband sold his first bike a year and a half ago and hadn't stopped talking about how much he missed riding since. I quietly took notes about the make, model, and style he desired to have "one day." I came across a bike on FB marketplace that fit his description to perfection. Not only was the team super responsive, but friendly and accommodating as well. I purchased that bike - a used 2008 Yamaha Raider in mint condition. Needless to say, I made my husband's Christmas this year (and I'm off the hook for presents for the next 3 years ). We drove all the way to Raleigh, NC (from the eastern shore of MD) to pick her up. We were greeted with the same friendly staff I spoke to on FaceBook and over the phone. You should hear the way they answer the phones - soo good and fun! They even helped us load the bike onto the trailer and taught us the proper ways to strap it in. They also have a merchandise shop and offer discounts to anyone who purchases a motorcycle too! I could not have asked for a better experience. Highly recommend Team Powersports. Thank you TPS for your help and for helping me make my husband's year! read more

Team Powersports - 2008 Yamaha Raider. Her name is Raleigh. - Motorcycle Dealers Near Me - Raleigh, North Carolina

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I wouldn't order parts from this location. I ordered a part two and a half weeks ago and paid an additional 10$ to have it shipped to my house. I never received an email or phone call saying the part came in. I called today and asked if they had received the part and they said yes, and I asked if it had been sent to my home, and this was their reply: "Oops, we dropped the ball on that one." So I had to take time out of my busy schedule to go pick up the part, and was only compensated 10$ for the shipping. No apology and no compensation for my time. I left an unhappy customer, and I'm writing this as an unhappy customer. read more

Had a great experience buying a helmet for my nephew Christen in sales was very helpful great experience I have a recommend this place

Mason took good care of me my first visit here a year ago for some repair work on my motorcycle. He seemed like an honest guy and was candid about the repairs that my motorcycle did and did not need. My second time around was a much less pleasant experience. Two of the guys were pretty friendly, but the remaining staff was much more aloof. Honestly, I waited around not sure what or who I was waiting for to help me. It was a confusing experience and it was not cool. read more

Long term relationship with TPS! They will be here tomorrow to support your motorcycle needs. With a wide selection of new and used motorcycles, they also have parts sales for all Japanese makes. The folks that work here really care and the owner is usually here, you can speak to him if you like. Unlike many dealerships, this owner, Will Stephenson, is a local guy that is fully educated and went to the Citadel, has a very caring attitude and has an awesome relationship with the community. We are very fortunate to have Will, as the dealerships in Greensboro and Charlotte are beginning to merge, local ownership is a huge plus. Just ask anyone that bought from Matthew's Fun Machines sport bike dealer in Charlotte, they were merged, and closed the doors. read more

Team powersports Raleigh has great customer service. I bought my first bike from there and was treated well during every interaction. Matt is the GM and he, along with his staff, is ethical. I worked personally with Matt and it really shows that he wants his customers to leave his store happy. Every time I walked in the door, the team there made me feel like I was an old time established customer. Two thumbs up! read more

Mason helped me tremendously during my recent experience at Team Powersports Raleigh. My bike wasn't running correctly, so I took it to Team Powersports and they fixed the issues. Mason went out of his way to ensure that I was happy with the results of my service. This visit was definitely the best possible experience I could have at any shop! Thank you Mason for genuinely caring for customers! read more

I bought my first motorcycle here and absolutely love these guys. The sales guys are always in a good mood, talking and joking with you as soon as you walk in the door. Chris, Mike ... they all made what could be a painful buying experience a breeze. I've been back multiple times for servicing, getting GPS on the bike, and so on ... Best dealer around! read more

I recently called the Team Power Sports Raleigh dealership to check on a used 2012 Burgman Executive, 650. I had been looking at a 2011 like new condition bike in Troy, New York and knew exactly what I wanted and the Team Power Sports in Raleigh had one on their web site that sounded just as good (ended up being better). The salesman Dustin told me about the 2012 they had on the floor with 1100+ miles on it and quickly transferred me to the sales manager Sev who gave me a really great quote. (Lower price than the 2011 up in Troy). When I got to Raleigh after placing a deposit on the 2012 Burgman, I was very pleased with the bike, and the enthusiastic sales crew. I bought it without hesitation. These two guys were Great! Their bike was beautiful the deal was super. I could not be more pleased with my experience. Bruce K read more

Nice sales people, service is garbage, got a bike from them when I left with it I immediately noticed front brakes were almost useless, 10 miles down the road it started overheating, was told it had a one month warranty, noticed leaking valve cover gaskets and went back around 2 weeks later and all I was offered was a discount on valve cover gaskets from them. I have recently changed fluids myself and bike was clearly not serviced like it was advertised, wouldn't recommend this place. First day I went to pick it up was told they were out of battery acid to fill the battery and was asked to come back the next day. read more

We bought a used 2004 CRF250R recently. Bike ran good for a short time, then it wouldn't kick start (required bump starting). Did a little research and concluded that most likely it was caused by intake valves that needed service. We don't have any experience with any shops in the area so we gave TPS a shot at earning our ongoing business. Had the experience gone well and their prices reasonable, I would rather use them rather than spend time learning to work on four strokes (grew up riding 2 strokes). We took the bike to TPS and told them it wouldn't kick start and suspected it was intake valves. Asked them to diagnose it with the hope the valves could be shimmed. From what I read this was a quick job for a trained mechanic and less than 2 hours labor. TPS informed us it will be a $100 flat charge to diagnose the issue. We agree and left the bike. Unfortunately, this is where it became disappointing. They called and said they checked the air filter, spark plug and compression. None of which we asked them to do. They inform us these checks used up the $100 diagnoses fee, and they needed another $100 to pull off the valve cover and check the valve clearance (which is what we wanted to begin with). I totally don't buy that checking a plug, filter and compression should cost $100. Now it will cost $200 just to simply diagnose what I already suspect is wrong, forget about actually having the issue addressed. This is unacceptable in my opinion (to pay $200 to diagnose intake valve clearance). But, they have the bike at this point I agree in the hopes that for the $200 they would shim the valves if that is a possibility. I was left with the impression that this price would include adjusting the valves. Next TPS calls to say one of the intakes valves is down to no clearance as we suspected. The other is also out of spec. Shimming the valves will provide some clearance but not enough to get back to factory spec. Based on the bike being 10 years old (and not knowing its maintenance history), they recommend replacing the crank, piston, rings, and a full valve job: $2,000. I'm not ready to sign up for that kind of money (we only paid $1,600 for the bike). I decline any further work and say I want to come get the bike. At this point I figure it is time to learn how to service a four stroke myself, which is fine. We shimmed the valves ourselves and the bike now starts on the first kick and runs great. We fully realize this isn't a long term solution (it will need a valve job soon), but it is what we asked for and TPS refused and also was unwilling to explain to us why they wouldn't adjust the valves. TPS stood by the fact that they think it is reasonable to charge $200 for the little bit of work they did. I don't know their labor bill rate, but even at $50 an hour that would imply four hours. I just don't buy that they spent 4 hours on the bike. They offered $10 off. TPS were simply not willing to be flexible. We ride the bike occasionally to keep an eye on our younger kids learning to ride. We don't race. We don't need the bike to run at optimal performance at all times. TPS from our experience was not willing to be flexible on a solution to this issue short of a full top to bottom rebuild. Unfortunately, our first experience with TPS will be our last. Very short sighted point of view by TPS as I really did want to save time by having a shop to help with this type of ongoing maintenance. I don't recommend TPS. read more

Great services always. I stop going to my bike shop that is closer to where I live (in Durham), and now I go several miles out because of the friendly, kind services. The people there makes you feel as if your concerns are their greatest concern. I would recommend this company to anyone who loves their bike like I love mine!!! read more

Trash. Complete and utter trash. Went to purchase some new gear. Never greeted, asked a few questions and employee was irate and irrational. They had no suggestions nor help towards fitting. Managerial needs replacement or to take some classes on running a business. read more