I have gotten my bike serviced from them. I have gone in for a helmet. They are phenomenal. The…read morecustomer service is amazing. They're willing to do whatever it takes to get you back on your bike and running. They are above and beyond amazing, especially in their parts department!!

I can say my experience with CCP was great. I bought my first dirt bike at this location. 2026…read moreHonda CRF 300F. Everyone on the service floor made me feel like family so it's interesting seeing other reviews that say otherwise. (Especially regarding the service department since I plan to get my bike serviced @ this location this upcoming weekend) With all that said my experience was different than most. I would gladly spend my money with CCP again. I will update my review if I have a different experience after getting bike serviced this weekend! Thank you Contra Costa Powersports!

I ordered a Taco Frijole mini bike in early December, I was afraid based on previous reviews that I…read moremay not receive my item in time for Christmas, I called customer service & was told I would get a call back with ETA on shipping & tracking info. Within an hour I received a call from Ruly, who promised the bike would arrive prior to Christmas & provided the tracking info. When we received the item, several parts were on back order & again Ruly promised they would be shipped free of charge as soon as they were in stock. Sure enough, within a week they were shipped & Rulu provided tracking info. When I had technical questions about parts Ruly got the info I needed & followed up with me. I don't know what GoKarts USA was like in the past, but they've completely turned things around & I wouldn't hesitate to order form them again and recommend them to others. Thanks again Ruly!

Customer service canceled my 3.5k order…read more Upset because I was contacting them at 4am their time. (11am in Michigan) Obviously customer service is on the other side of the world. Presuming middle east from their articulation.

This is as the easiest and least intimidating motorcycle buying experience. I enjoyed working with…read moreJerry. He was very knowledgeable, friendly and pleasure to work with. Finance person was also very easy to work with. It was a breeze. I'm still waiting for Kawasaki review so I can give this business the best possible score and can give. I just want to say thank you to everyone but especially to Jerry for making my dream bike come true. sincerely David.

DO NOT COME HERE…read more Worst customer service experience I've had with a Honda authorized Power Equipment dealer. Honda's website lists them as an authorized dealer, and before making the trip, I CALLED and spoke directly with their service person. He specifically told me to bring my Honda generator in. I drove all the way from Dublin during rush hour--about an hour--based on what THEY told me. When I arrived, I waited while they located the service person. He then told me to bring the generator around, so I went back to my car and drove it up to unload it. Only then, as I was about to take the generator out, he suddenly stopped me and said, "Oh, wait--I was just told we don't service recalls anymore." Are you kidding me? You told me to drive all the way there, had me wait, told me to bring the generator around, and THEN decided to tell me you wouldn't service it? No meaningful apology. No attempt to make the situation right. No offer of any accommodation after wasting hours of my time. Instead, I was told I could drive even farther--to Stockton. Completely unacceptable customer service and an unbelievable waste of time. Based on my experience, I would give ZERO stars if that were an option. DO NOT COME HERE.

Came here today 5/3/24 to get my first dirt bike u got it the staff was very helpful and new a lot…read moreabout the product and they gave me free gloves very helpful people.

My son loves the new bike I bought him Very good customer service quick and easy…read more 6.Medium Extra MayoNo Salt 3.Combo W/Cheese

The Sales Associate Mr.Amit was really impressive and also a bike freak and it's so nice to get my…read morefirst ever Motorcycle from them . Definitely a great place to understand your motorcycle and how you choose your motorcycle.

Greetings to all, this is my first time to this dealership, let's see how it went:…read more Parking is street side and on the side of the building. Inside the building , there was a good amount of lighting to the see everything you needed to on a potential bike purchase. The sales staff were very friendly, and knowledgeable; my sales person was Amit. He was very helpful in helping me to try and get a deal made on a potential bike L; l just couldn't do it at this time. But this dealership has a lot of great selections to choose from and the staff to get the job done. I shall return in the future for a second look. Nice job guys

Jason & Country are men that go the extra mile to mark sure that you are driving safely! Ladies you…read morehave to go to J&M Motorsports! They won't take advantage of you!

I first dealt with J&M Motorsports in September of 2016. I was in the market to by a Sport Bike so…read moreI can commute to and from work when the weather was decent. I came in and talked to Richard and he is knowledgeable/ honest about the bikes. He isn't pushing you to buy a bike, he just wants to give you all the details to make you feel comfortable in your purchase. Most of these bikes are bought at auctions and then brought to this shop to go through their inspection and then resold. The first bike I bought was a 2006 Honda CBR1000 w/ aftermarket OEM fairings. Had the bike for just little over 60 days when the lower fairing flew off when riding down the freeway. Went back to J&M and said that I don't feel safe on this bike if parts can fly off the bike while riding without any warnings. The shop mechanic Daniel said he is willing to take the bike in on a trade and since they treated me fair I accepted and got a 07 Suzuki GSXR 600. This bike was mechanically and cosmetically sound. I was beyond excited to have the bike and put almost 1000 miles on the bike before another safety incident happened. My clutch cover engine case cracked and the clutch was completely inoperable. By the grace of God, I was only pushing the bike in neutral out of my garage when I heard the crack. I reached back out to the shop mechanic Daniel and he said he'd take a look at it. There was a bolt that wasn't properly loctite glued in place and that's what caused my clutch to give out and case to break. He had a spare cover and bolt in stock and once again came through to help me. After test riding the back and making sure everything was safely operable he gave the bike back to me. He did let me know that this wasn't caught by him nor his team because it isn't apart of their safety inspection. I'll admit when it happened I was highly upset that I had a second safety issue with a bike I bought from them. But Daniel and his team at J&M were empathetic and still made sure that I was taken care of. Overall, I still can firmly recommend J&M Motorsports to anyone. What happened to me with the bikes I got from J&M could have happened to anyone who got their bike elsewhere. Just look at Harley Davidson. They just had a recall on the 2017 bikes they made because the oil line came apart causing people to crash. So the fact that I got a preowned bike from J&M and they still took care of me even after I purchased the bike is what I call excellent customer service.

Scooter Importers, for the second time in my life, was spot-on with (a) finding exclusive scooters…read moreof limited production; (b) selling them at a competitive price; and (c) delivering them to me and handling all of the paperwork. It's a great store and has now -- on two occasions -- done me right.

Wonderful scooter dealership that specializes in all types of 2-4 wheel vehicles!! The main…read moregentleman to work with is Mel, fantastic service!!!

After looking around for a beginner dirtbike for my 10 year-old son I explored all avenues from…read morevarious different resources local and online. I found this location and dropped by to have a general idea of what to expect stepping away from the named brand inventory. For me, I basically got a 70cc with full gear for the price of just a named brand 50cc pit bike. I love stretching my money and if you just want to get out their and ride (why not) see if you enjoy the hobby then perhaps move up in scale. If your balling on a budget swing by you may think twice especially if your just starting out for yourself or the kiddos. Hope to see you on the track on your new toy!!

Came to this business knowing they took over the shop at Carnegie so I felt comfortable coming here…read morefor a simple service (carb tune). I had spoken to a worker there who was very knowledgeable and great with customer service. I told him about what I needed and he told me they would try to work with my carb but if not they would order the one they use and ensure it ran right. He gave me an estimate that I felt was reasonable including the possibility of a new carb from them. Went to drop off the bike and that day a completely different service person took over the drop off which I felt was kind of weird since I had talked to the other individual and pretty much thought he would be working on it. Anyways, I had to explain the issue I had over again and instead of giving me the same price quote the individual gave before he said " what's your budget". Mind you, I just needed the bike to have the carb tuned to stay running which I couldn't achieve myself. It's not like I needed a full engine or top end rebuild I felt that question was pretty inappropriate for a tune. Additionally, he kept trying to upsell me on oil change spark plug (which I had just done myself ) and battery which was not what I was there for. The bike was there for over a month and had issues arise That wasn't an issued prior to me dropping off the bike however conveniently I had to pay for the oil change ($59 for a bike that uses less than a quart of conventional oil ) and spark plug. I agreed to pay just because I wanted to get my bike back the way I dropped it off and didn't want to risk the " we recommended this and you declined" if something happened. I got the bike back and once I was home it was missing screws on the airbox and also the airbox bracket to secure to the frame. This could have been catastrophic to my engine if it came apart and the engine sucked in dirt. I don't want to get anyone in trouble or talk bad about this business because for the most part I feel like they mean well. However, I feel like they need to work on being meticulous and returning the customers bike the way they received it

I don't often write reviews, but my experience with CalMoto was nothing short of exceptional and…read morewell deserving of a review that reflects that. The owner Mike is the absolute man. This is going to be a long review so if you want the short version here it is. I drove eight hours round-trip to pick up my bike from these guys even though I had closer dealer options and I would do it all over again. Great prices, better people. Now for the longer version. I did some price shopping within about a 4 to 5 hour loop of my home in Reno. There were two reasons I was willing to make the drive down to Livermore for the purchase of my bike. Not only was the price worth the eight hour round-trip, but when I spoke to the owner, Mike on the phone, his service, knowledge, and friendliness was the icing on the cake. When I arrived, I was greeted at the door by name and was immediately taken to my bike to check out before doing any paperwork. Unfortunately, with my timing, I arrived right as KTM's system went down. Mike and two other techs troubleshooted for just over an hour, but the system would not get the bike out of dealer mode. I'm no stranger to technical problems and completely understand that it was out of their hands, but there was no lack of effort from his side. He didn't just say "oh the systems down come back tomorrow, he took the time to trouble shoot it for over an hour until past closing time. KTM's online support is based in Ohio a couple hours ahead of Livermore so unfortunately they were unable to help that evening. Mike said they would have it unlocked first thing in the morning when they got in contact with tech-support and that he would purchase me a hotel room for the night or I had the option to take the bike home with the dealer lock still on it and he would arrange for my local dealer to unlock it. I opted for the second option. I received a call from Mike the next morning letting me know who to ask for at my local dealer because they were expecting me. Mike was also extremely knowledgeable about the bike and gave me a full rundown of the dashboard and effectively answered all of the questions that I had because I was not used to a bike with that much technology on it.

This is an amazing shop. They have high-quality bikes, parts, and apparel. There's a great group…read morehere you can tell they really like their job. Arlie is a fantastic salesman. In my opinion he went above and beyond to make my purchase easy and he's still there to answer any questions that I may have. Yes that's correct. Still there after the purchase, that's very important to me Mike the owner is a great guy as well. He actually delivered my bike to Manteca at no charge. These are the personal touches that make a difference. I had a small issue with the service department and I think it was more of a misunderstanding than anything else. Mike is working with me now and I believe we will get this figured out. Definitely recommend this shop to anyone looking for a high-quality machine at a reasonable price thank you Cal Moto for all your help and also for being there with any future problems that may occur Tony ( from Manteca)

These people are the standard for Porsche service in the East Bay area. This shop is just how you…read morewant it, no frills, no BS, passionate about the brand and knowledgeable. I have 2 vehicles that I trust them implicitly with. They aren't the cheapest shop in town but I sleep better at night knowing that I've held up my end of the bargain in owning and caring for my vehicles.

UPDATE: MY ENGINE STOPPED WORKING WITHIN 24 hours of…read morepicking up the car... wasn't driving it hard and it dumped oil on the ground and seems seized. The car was working fine and healthy (by their own PPI) before I sent it in. I am sending it back on Monday..lets see if they take any responsibility. Wayne, the owner assured me that if it's their fault they'll fix it. I am actively trying to move on from the shop. Once I am through this experience I will update this review to reflect the whole experience. ------------------------------------------------------------------------------------------------------ AVOID THIS PLACE AT ALL COSTS. Please learn from my experience. Especially if you are a newer Porsche owner. I bought my first 996.2 in June and brought it here for the PPI upon the owner's suggestion. He usually goes to S Car Go, but had heard good things about Gabe the mechanic here. Looking back, that's when red flags with Brian started to show up. He promised multiple times to send me the PPI write-up within 24 hours, but he sent it 4 days later. Red Flag #1. I actually had to drive over and talk to the mechanic (Gabe, who I love and is awesome!). Gabe advised me to buy the car, so I did. I then contacted Brian about the following things: 1) RMS/IMS/Clutch/Sway bar install 2) Convertible smart top module install 3) Shift knob install/sticky window seals. I stressed that I wanted to build a relationship with the shop, as I plan to buy a few more P cars and want one place to have them serviced. I asked Brian when I could drop off the car, as I originally wanted it done by my birthday, July 18th. Brian agreed to fit me in the week after. Then ended up pushing it to the week of August 1st. (Red Flag #2). In that email, he promised to give it the "best attention we can offer". He noted they were busy. I'll post pics below. So I drop the car off, and afterward realize the vent foam problem is annoying. I go over to discuss it verbally with Brian and send over the eBay part and a video walkthrough. Brian tells me he will have Gabe look at the video to see if he can do it. (Find out later, her never had Gabe watch the video, months later). Red flag #3. However, he verbally agreed to do this for me. After that, I'm going over every Friday, and my car is never actually worked on. I ask the mechanics what's happening, and they tell me Brian keeps pulling people off my car for newer cars. By this time, they (the mechanics and I are friends) are also a bit frustrated that they can't work on my car. So I headed into the front to sit with Brian and see things from his POV (2 sides to every story). Brian constantly talks about having more work than they can handle and how he's got a small crew. For 4+ weeks, I go over every Friday and realize my car isn't being completed because Brian pulls people off to do other jobs. I thought this was normal until I started talking to other shops. It's not. So I finally snapped and emailed Brian, saying it's been months and my car shouldn't take almost 2 months to complete. He responded back, and I quote " A large job like this takes time, especially as we are a small crew and still have other clients and deadlines. To say a job like this doesn't take 2 months can be true; however, again we are a small team that still have promises and other projects to keep progressing on. I think moving forward you may need to find a shop that can give you the extra care and attention you need on your other upcoming projects." Remember what he said about giving my car the best attention? This really pissed me off to receive after waiting for over a month. Turns out, talking to other shops, this job should take no more than 3 weeks tops (including the blend doors). After receiving this email, Brian went back on his word about the blend doors and seals because "we aren't doing any work that's not on the estimate". We had verbally agreed to the blend doors; I had talked to the mechanics about doing it, and I was going to probably pay an extra 2-3k to the shop no problem. So I'm sitting here on 9/25 hearing that the car is partially incomplete and that it's "all done and ready to pick up." I dropped the car off 8/4. So, over a month later, it still isn't done. The most frustrating part is being told that they are flexible verbally and then not having this work done once I asked them to finish up my car. If I was having things fabricated, or specific custom work done, I'd understand. I am not. This is typical maintenance, and all stacked, so while the trans is out, the rest of the stuff could be done. I have emails where I asked for the seals to be fixed (again, Brian verbally said yes, and they didn't do it).