I have gotten my bike serviced from them. I have gone in for a helmet. They are phenomenal. The…read morecustomer service is amazing. They're willing to do whatever it takes to get you back on your bike and running. They are above and beyond amazing, especially in their parts department!!

Pretty discouraging I walked around the store looking for a a ktm1390 to buy that's is a 21600$…read morebike I walked around for 15 minutes literally with nobody to ask me so much as can they help me . Once I told them that I was looking for help they want to tell me ohh well we have 2 people looking for bikes right now and even though it's 5 people on the floor we can't help you right now . You would think people would want to sell a bike in these times . In this store I would not recommend. I would recommend going to a different place to spend your money they don't want to make money here . Atleast not with people with different ethnic backgrounds that don't look like them . Sucks because this is my second time coming here to look for this bike after they said it was here on there site .

What an awesome place! Have had my bike in twice for routine services with awesome turnaround time…read moreand great communication. The hourly service rate is fair compared to any other shops and they have most of the parts in stock which is great for small things like filters and gaskets. Shout out to Jake and Ryan in the service department for helping me out. I got a master cylinder rebuild done on my front brake after a recommendation on my first service. It is one of the best feeling brake levers ever, excellent job

Excellent shop and service department. I am lucky to live so close to them. I am waiting for their…read morebig open house on September 12th at 11am! Clay 2021 Street Bob

Love this place for making sure my man has his bike repaired correctly to keep him safe while…read moreriding. They have been super kind and accommodating. 10/10 would recommend.

Had them program a key for my 2023 road glide. They had the fob in hand and programmed it with no…read moreproblem. Way cheaper than the Dealer. 10/10 great service.

They have always been top notch,they have hook me up with great deals,and a lot of knowledge, they…read morewill always have my business!

Rude pushy high price on used parts for your bike not cool very unprofessional and poor customer…read moreservice

Went in for a bit of info about some minibikes I've been working on, wanted mostly a baseline of…read morewhere to start, they were helpful in getting me in the right ballpark before I schedule dyno time. I haven't had a chance to schedule time with them but I'll definitely be going once I've got the major stuff done. Very impressed that they didn't turn me away given the bike and size, but apparently they've done stuff as small as 50cc. Definitely more professional than I need. But that's a good thing. Initial experience, I've got a reason to come back and it was well worth it to stop by. Great people!

I have never used this business...I once made an inquiry into cost of services for my motorcycle…read more.. I did receive an estimate of costs for services and noted on a sheet of paper from the front desk...

Started out, after arriving at my pre-scheduled appointment with the local Harley dealer…read more(McGuires), I was told they wouldn't be able to do the tune-up, 3 hole fluid change & a couple of other, smaller requests, i.e., change a cut timing belt & install new different bars, because they apparently don't work on custom Harleys; BUT... they recommended this shop, so I called and was told: "Sure! No Problem, come on down, we'll get it done!" I have to point out that I agreed that the job wouldn't be a big "rush" job... and the time frame was set at about 2 weeks or so.... However, at 3 weeks we had a few words about the delay & where things stood, and once AGAIN, I said: "Look, it's no sweat, BUT I want it done here in the near future"... another week goes by, nothing; ANOTHER week goes by and I call & am told "We've got it on the lift now... FRIDAY for sure". Friday comes goes, NEXT FRIDAY rolls around and there was "problems with getting the tank off & it'll be handled in the next day or two". It's now been 7 weeks, going on TWO MONTHS and still not done. I'm a patient guy, I understand set backs, unforeseen problems arising, yada yada yada... but enough is ENOUGH. FINISH THE WORK OR RETURN THE BIKE... I'm truly hoping the "Quality" of theirwork is exemplary and worth the wait... We shall see...

These guys are just what you want in a bike shop. Somewhat dusty, an old dog greeting you. Nothing…read morefancy, just generations of knowledge and experience working on Harley Davidson motorcycles. Want polished showroom floors and a computer generated invoice handed to you your a parts guy who only knows how to read numbers off a computer screen? Find an elderly couple wearing HOG vests and follow them to wherever they get their helmet intercoms fixed. Bah! Want fast accurate service or modifications on your baby? Kick Back is where you wanna go and Johnny is the guy you wanna see. Kick Back Cycle works

Big shout out to Kyle for getting my '98 Honda VFR back into happy mode. After a long period of…read morebenign neglect and being totally ignored, Kyle got things sorted out and my bike is running great again. I'd been looking for someone reliable to do the work it needed (valve adjustment, overall wellness check, drain old fuel, replace plugs and oil) for some time and am glad to have found Kyle and AAMM. Highly recommended - he is a top-flight mechanic and he is now my go-to wrench for sure.

Man, all I can say is AA Mobile Motorcycle Mechanic is amazing. I have a 2009 HD Roadglide that I…read moreneglected ( it sat) for about 2 years. And not that it matters, life and death happened and the bike became less of a priority. Nonetheless, a friend suggested to look for a mobile motorcycle mechanic, and behold Yelp did its magic in putting me in touch with Kyle ( owner & mechanic). Kyle contacted me, we agreed on a day, a time and cost. He came to my home, and did his thing Long story short...because I neglected the bike, it needed new parts etc. And additional trips to the house. But ultimately Kyle got her up and running better than before. Kyle is a cool cat...who is fair in his pricing and does amazing work that's guaranteed. I highly recommend AA Mobile Motorcycle Mechanic. He definitely will be locked in my contacts for any other mechanical needs for my bike.

I owned a Fully MODIFIED 2020 Ducati Panigale V4 25° Anniversario 916…read more I installed SC-Project WSBK Full Titanium exhaust further customized with Termignoni Silencers. So I need the ECU to be upgraded with the Ducati Official Akrapovic Full System Exhaust Up-Map which only can be performed by official Ducati Dealer. I also want to add the DTC EVO2 software to further optimized the traction during track use. I start my research by emailing several Ducati Dealership in the Bay Area, Becki Moreno, The Service Business Development Manager from Ducati Concord was the first to respond back to me and quickly provide me with a quote by email. Not only Becki provide me with the fastest response, she also was very friendly, provide all the information that I asked in details and also provide the best quote (both software and service cost) compare to other dealership. Not to mention Ducati Concord is the only dealership that offer pick up from your home by their Mercedes Sprinter Van service. This is perfect because my bike is a "Display Only bike" with only 4 miles on the odometer, so I don't have to arrange transport myself. Then Becki introduce me to Mario Lopez, the Service Dept. Director at Ducati Concord. Mario further provide me with more information, on how the Software upgrading procedure will be and take notes of all my extra requests due to customization level of my bike. Mario basically provide me with the feeling that my bike is in great professional hand. At the agreed date, Marco their Van Transporter Driver called me in the morning, giving me real time update on when he will arrive at my house to pick up my bike. Marco arrived on time, have great friendly personality, and also a motorcycle enthusiast. Please note that Marco is a young person but have the great personality and attitude that is usually not found with a person at his age. He took great care of my bike when he secure it on his van and off my bike go. Later, Renee from their head office called me to confirm that my bike arrived and also ask me for final confirmation to all the service that I agreed. The following day, Renee again called me to let me know all service had been done and to get my payment information. Renee is also very pleasant to talk too and super nice. A day later, Josh is the Van Transporter Driver for delivering the bike back to my home. Like Marco, he called in the morning and also have some great personality as Marco. It's feel like Josh is the Twin Great Personality of Marco. In summary, I never felt treated as good as this with every service dept. Car or Motorcycle I had been to. Ducati Concord Service Dept. level of customer service is even better than at Porsche/Lexus/BMW/Mercedes/Infiniti dealerships that I deal in the past. I greatly recommend anyone in the Bay Area to give Ducati Concord a chance to service your Ducati. Thank You Becki, Mario, Marco, Renee and Josh. I really appreciate and so happy to see my dashboard now shows Racing EVO and Race EVO each time I started my bike :-)

I took my 2021 Ducati Multistrada to Ducati of Concord because I was having a warranty issue that I…read moreneeded help sorting out. Mario, the service director there, was extremely helpful. Mario took the time to listen to my concern, throughly investigated the issue, showed me what they did, and made sure I was happy with the work. I also spent some time talking with some of the people on the sales team while I was waiting for my bike to be serviced and they were all very knowledgeable and helpful. They were putting the finishing touches on their new showroom while I was there and it looks really nice. There were plenty of bikes for me to check out while they were looking over my bike. I cannot say enough good things about the service department at Ducati of Concord after my first experience there. Even though I live quite far from them, I intend to continue having my Ducati serviced there.