I've bought a bike here, and had several bikes serviced here, and so far things have been great…read more When I bought the bike, we "haggled" a bit over the price, but nothing dramatic and we came to a fair price. Bike bought. Done. I had it serviced there a few times, and they always were polite, prompt in the service and fairly priced. I've brought other bikes that I didn't purchase here in for service, and that too was a great experience. The service people are always helpful, polite and don't make you feel like an idiot for asking questions. When I've walked the floor, the sales guys are also polite, but not pushy. I mean, you know they are there, but it's not a hard sell. I'll keep coming back, until I don't. Vrrrrrooooom Vrrrrroooom

Several years ago, I sold my 2012 Aprilia RSV4 Factory after a back injury made riding less…read morepractical. Recently, the motorcycle bug bit again, and I started exploring the possibility of getting back on two wheels--specifically with a Ducati Panigale V4 S. I visited SoSo Cycles on two separate occasions and worked with Lennon DA Hora. I'll admit that I initially approached the experience with some skepticism, as many motorcycle sales experiences I've had in the past were less than enjoyable. Lennon quickly proved my assumptions wrong. He was professional, knowledgeable, low-pressure, and genuinely interested in helping me find the right motorcycle rather than simply making a sale. During my second visit, Lennon spent considerable time reviewing different makes and models with me and encouraged me to test ride several bikes. His approach was thoughtful and patient, especially considering my indecisiveness. While I initially thought the Ducati Panigale V4 S was the clear choice, Lennon suggested I keep an open mind and try a few alternatives. One of those was a Triumph Street Triple 765 RX, and it completely surprised me. The more upright riding position, comfort, and responsiveness made me realize that my riding priorities may have changed a bit since my Aprilia days. After spending a good portion of the day at the dealership, I left feeling informed, excited, and fairly certain I knew which motorcycle would be coming home with me. Unfortunately, there was one final approval process I had overlooked: my wife. When she asked where I had been all day, I proudly explained my extensive motorcycle research and imminent return to riding. Her response was swift, decisive, and delivered with the efficiency of a MotoGP pit crew. After carefully reviewing my proposal, she concluded that purchasing another motorcycle at this stage of my life was not in the family's best interest. My application was denied without the possibility of appeal. While I was certainly disappointed after all the homework, test rides, and excitement, I have to admit her reasoning was probably sound. Even though I didn't end up buying a motorcycle, I wanted to recognize Lennon for the outstanding experience. He was one of the most genuine, patient, and likable sales professionals I've met in any industry. At no point did I feel pressured, and he went above and beyond to help me make an informed decision. If you're considering a motorcycle and find yourself at SoSo Cycles, I highly recommend seeking out Lennon. Whether you're ready to buy or waiting for spousal approval, you're unlikely to find a better person to guide you through the process.

I have gotten my bike serviced from them. I have gone in for a helmet. They are phenomenal. The…read morecustomer service is amazing. They're willing to do whatever it takes to get you back on your bike and running. They are above and beyond amazing, especially in their parts department!!

Pretty discouraging I walked around the store looking for a a ktm1390 to buy that's is a 21600$…read morebike I walked around for 15 minutes literally with nobody to ask me so much as can they help me . Once I told them that I was looking for help they want to tell me ohh well we have 2 people looking for bikes right now and even though it's 5 people on the floor we can't help you right now . You would think people would want to sell a bike in these times . In this store I would not recommend. I would recommend going to a different place to spend your money they don't want to make money here . Atleast not with people with different ethnic backgrounds that don't look like them . Sucks because this is my second time coming here to look for this bike after they said it was here on there site .

Wow! What a cool shop! They do automotive repair, Dyno tuning, diagnostics, and all sorts of…read morecustom work on both cars and motorcycles. I've been searching for a good local mechanic as I have four different vehicles to maintain, and I'm certain I found the right shop for me! Kristen, the receptionist was absolutely lovely, great costomer service and very friendly, (she responded to a message I left on Yelp and was very responsive, helpful and knowledgeable) The guys who worked on my bike were pros and made me feel relaxed and reassured as to what the heck was wrong with my bike And how to fix it. The answer was everything basically, lol. I came in with a 2006 Suzuki GSXR 1000 with running issues, It had just hit hit 26,000 MI so needed a valve adjustment. Oil change, Cam chain tensioner, brake fluid flush, radiator flush, battery, spark plugs (which I tried to do by myself but failed).. and they said that my air filter was by far the dirtiest air filter they've ever seen by far... They got everything done perfectly and it feels like a new bike! It wasn't cheap but you get what you pay for, and it was done right and they were super cool! I highly recommend this Business as I plan to be a regular customer there myself.

I have never used this business...I once made an inquiry into cost of services for my motorcycle…read more.. I did receive an estimate of costs for services and noted on a sheet of paper from the front desk...

Do not bring your motorcycle here. Spent over $4k with this…read moreplace to have my bike not work anymore. Bolts overtightened. Parts not installed correctly. Spent a few more grand to have it repaired elsewhere. DO NOT waste $ here

I left a somewhat harsh review a while back and it won't let me delete it so I'm just going to do…read moreanother one. I was wrong. I know find myself in a place where I wrench on bikes for a living (a poor one), and I know understand exactly what they had to go through on my bike and why it took so long. At the time of the review I didn't understand that and just thought they were dickin me around. Tim's a solid dude and as I said before, they know what they're doing, and you won't find anyone to do better work. Being as they are about the only ones left that wrench on old bikes, yes, you may wait a little longer for your bike, but it will be worth it in the end. 4 years after I took my bike there, and my old Ironhead is still running flawlessly (as far as the lower end and some top end ) on the stuff they did. So 4 years later, I've come full circle. I guess it may benefit to know what your talking about before blasting someone. Lesson learned. If i don't see you Tim... bikes runnin great, thank you.

I called up Apex looking to get my 2022 Road Glide after market swingarm installed. I spoke with…read moreJessie who told me she would need to discuss my request with Chad and give me a call back. Within 20 minutes, Jessie called back sharing Chad would like me to come in to look at the bike before giving me a quote. I brought the bike in the same day, Chad gave it a once over, and agreed I could leave the bike. The work was done in 2 days, taking into account necessary customization. His cost for the work was reasonable and I was back on the road quickly with no issues. Couldn't have asked for a better experience, the entire process was professional and friendly. I highly recommend bringing in your motorcycle build projects to Chad. I am looking forward to bringing my bike build projects back to him and his team.

Hell yes !!!! I found my forever motorcycle shop…read moreI haven't been to happy with some of the local shops here in Benicia. Its either I get no return phone call or the level or rudeness is off the charts . I actually Found Apex on Instagram, shop looked clean , professional and the vibe was So Last week I took my Sportster in to get the oil and filter changed. I had a fantastic experience! I immediately got a call back and made an appointment for the following day . The shop was beautiful! Organized, clean and comfortable. Dustin was so informative and answered all of my questions and concerns about my bike. Thank Apex !! I couldn't be happier .

They have always been top notch,they have hook me up with great deals,and a lot of knowledge, they…read morewill always have my business!

This place is terrific. Vince, Christina, Antonio, Chad and…read moreGeorge are an A+ team! They are knowledgeable, skilled, pleasant, and easy to work with. I've got a 99 Softail that they've kept running like a loud clock. And, over time, they've serviced both an 09 Street Glide, and now my 14 Road King. There is no place better to get your bike taken care of.

We were in need of some motorcycle maintenance for our Harley Night Rod Special and Suzuki SV650…read more We found lots of guys on yelp with heavy duty yelp review profiles. But then there was Charles with zero reviews but a really friendly picture. He looked like a dad figure I could trust with our bikes. I called around to the other guys first but didn't get "the feeling" and was compelled to call Charles. Not only was his yelp picture friendly but he was immediately the most friendly guy on the phone. It was clear Charles is the kind of guy who can work on all cars, all bikes because he has been doing this his whole life. We decided to bring the bikes to him. Actually we had someone else tow our bikes there and just trusted that Charles would take care of them. He knew they needed new batteries but he also gave them a good check over to make sure they were safe. The bikes were sitting with gas in them for over a year, so Charles cleaned them out. First off, Charles is also great with communication. He'd call and text to let us know the status and prices. I can't imaging anyone can beat Charles' prices. He is a quick worker and is extremely fair. There were no surprise costs or anything. He fixed them up in 1 day and was happy to hold onto the bikes a few extra days while we got them registered. We met him in person when we picked up the bikes and, wow, what a wonderful guy! He was so nice and knowledgable that we decided to leave our Prius with him so he could look at the brakes and let us know if they needed new ones. He said the front were good and suggested replacing the rear ones. He did so in 1 day and we returned to pick up the Prius. Charles is a great choice for probably anything you need. Trustworthy, knowledgable, friendly and has great prices. PS- Did I mention he has a band and they play out of the garage? So cool. It was set up because they have an upcoming show there but we haven't heard him play yet.