My service tech, Alanna, is just the best! Good communication while I'm waiting aAlways takes care…read moreof me and my CX-5's - I've leased 4 so far! Highly recommend!

I purchased from and have been getting my Titanium Flash Mica Mazda serviced at Beasley…read more locations for some time now. Beasley Service Writers Matt & Chelsea stand out as capable & competent. Love the car, love the service, tired of the color. This review was not requested by a Beasley staff person.

We went to the South Austin location, and met Hayley. She is a joy to speak to. Her knowledge,…read moreprofessionalism, and positive demeanor meant a lot. We will hopefully be able to purchase our next car from her. Do yourself a favor, and set up an appointment with her ahead of time. She is the bestest!

I took my 3013 Ford Flex to sell....I walked out with a very fair offer. Unfortunately I realized…read morethe check had my deceased Mims name rather than mine. My bank would not accept it even though I had all the legal paperwork giving me the right to sell. No problem...Brandon is going to have a corrected check cut for me tomorrow. Everyone there has been very professional and helpful. I am very pleased with them.

JD in parts is the absolute best, she always seems to find me the parts for me that I need every…read moretime without any doubt. I trust her completely and she goes out of her way to find all the parts I need, so thank you very much JD.

Bad customer service Bad warranty…read more They don't care at all about pleasing the customers once the papers are signed It took 6 months just to get my safety sticker They don't return calls warranty is ridiculous

I'd been shopping around for a 2026 Hybrid Corolla for a while and had very negative experiences at…read morea lot of dealers that I visited due to overpriced vehicles and rude salespeople. However, South Austin managed to make a very stressful experience, very easy for me! After reaching out about a specific car, my salesperson Michael B was extremely helpful and responsive, giving me updates on the car and helping to bring the price down to where I expected it to be! Despite having a co-signer in a different state, they worked with us to make the whole experience very easy and without extra hassle. I absolutely love my new car and would recommend Michael B and South Austin when looking for a new vehicle!

If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

Nikko was my account representative, and I can't say enough good things about him. I'd normally…read morecall someone in his position a "salesman," but he never once tried to sell me on anything. He was kind, patient, and truly listened to the features I wanted. He gave me two solid options and helped me choose the one that actually fit my needs--not the one that benefited the dealership. The whole experience was nothing like other dealerships, where the staff can be overbearing, pushy, and more focused on a sale than on the customer. Nikko was the total opposite--just a genuinely great guy who made the process easy and comfortable. I couldn't have asked for better service.

Bought a new jeep in 2024 Excellent salesman and jeep is…read morestill working top notch . Financing was smooth,didn't take all day., Traded in

Mike, Chris and Lisa were very helpful and professional on explaining everything clearly to getting…read moreme approved

I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a…read morecatastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: * I've had to repeatedly initiate contact just to get basic updates * Calls and promised follow-ups from the dealership were not returned * There was no clear repair timeline provided * The replacement engine was later confirmed to be on backorder, extending the delay even further * I've incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale -- because when a serious issue arises, the customer support simply hasn't been there.

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Forget The Motor Mile, I started with Enterprise Car Sales online, purchased the following day and…read moredrove out! Epic salesman, Justin Miller is part of a solid team at this location. Thank you

Went see used car I did not appreciate their attitude. They had the car in show room and hesitated…read moreto bring it out for test drive and no attempt to negotiate at all. They just pretty muck kick me out. I felt very insulted and walked away. Bad business practices. I would not recommend to even visit them, it will probably ruin your day. Next day I drove to Houston Sewell dealer and got similar car at better price. Not recommend.

I was close to buying a challenger that I thought was brand new and for some reason I decided to…read moretest drive it and I have already owned one and I know how they drive. The one I thought was new had been driven by a manager and it had dents on it and it had a cheap razors inside of it. Don't buy here at all ever.

Wonderful experience! Bought a BMW and Grant was my salesperson. Went to a few BMW dealerships and…read moreprobably wouldn't purchase another one from anyone else other than Grant.

I keep forgetting to write a review but I had an excellent experience Micheal! My husband and I…read moreleased a new 2025 BMW in November with Micheal! He was very friendly, knowledgeable and made sure to ask us questions about details to make sure he can find the perfect car for us! He made the process really smooth that recently 2-3 weeks ago my husband decided to get in touch with him again to surprise me with my dream car as a Valentine's Day gift! The year, make, and model was perfect! I loved how he added the bow to make the moment more special! My husband and I are both extremely happy with our vehicles! Micheal you are awesome!

Really great experience buying my new car with the help of Eric Belmont. Traded in my jeep for a…read morenew Bronco Big Bend and have been extremely happy with it. Be prepared to spend a few hours there, buying a car always takes forever lol.

Kings of bait and switch. Attitudes of employees towards each other sarcastic and rude…read more Reel you in with BS, when the vehicle you drove over an hour to look at, has long been gone. Offer you one thing on trade and then cut it over half with untrue, disparaging remarks about your trade in, to justify deductions.