I wanted to like the place.
It seems really homey, with pictures of Sam's children. We sat at the sushi bar and Sam incredibly kind and greeted us. On the side of the windows, I saw chopstick holders with names labeled on them. I'm assuming these are for the regular diners. Very cool.
If you want the gist of this review, just skip to the last paragraph.
The biggest reason why I give this place is a big fat one star is for the Korean hostess and the mediocre food was an insult to injury.
Upon entering, a server was sweet and asked where we would like to sit. I paused to look at my companion and the hostess says in what comes off as a rude tone, "Where do you want to sit?"
Service from the server was great and she was nice. She got us tea promptly. Then Sam asked for our order and we gave it to him Later the Korean hostess asked us what we ordered. We gave it to her, and it was annoying, because I'm there to have a dining experience, i.e talking to my friend. I'm not there to put my order down three times. Once when the chef asked for it, the second time when she asked what we ordered and the third time when she decided she didn't want to write down what we order and have us fill out the check boxes. I mean, we could have just stuck with checking the box in the beginning but the chef asked for the order. So... straighten out your ordering system!
When we were finally given our food and I find that the sushi was eh, but better than other sushi places in noho. Although that's not saying much, my tuna hand roll was despicable. The menu says a regular hand roll was 4.95 and the hostess over charged me a dollar for a crappy hand roll that featured slightly freeze-burned tuna shavings. In addition, we were given an extra roll that we did not order and returned it. The hostess then returned with our check sheet and insisted that we ordered it. We said no, and she kept pointing at a checked box for MY hand roll. I kept saying that was mine and she kept insisting we ordered it. Then my companion pointed out the fact that the box for the roll she insisted we ordered was not checked. She backed down then, and then said something along the lines of "Don't check the box for something you already ordered." EXCUSE ME, YOU'RE THE ONE WHO TOLD ME TO CHECK WHAT WE ORDER. She's an incredibly rude woman who never apologized. Maybe she was having a tough day, I don't know, but I feel bad for the restaurant because Sam and the server seemed great. The hostess was the one who ruined the dining experience.
Overall, rude service, mispricing, and overpriced mediocre sushi. Yes, this review is harsh, but people dine out to get decent service, not to get accused of ordering a roll we obviously didn't order. Oh yeah, and it's true what reviews say. This place is probably the best sushi place in noho (out of what? three other competitors?), but that's not saying much. If you're from a city that has great sushi, and you know what good sushi is, don't expect much from here. read more