Can't even steam a pound of shrimp . Serving cold steamed shrimp at Mo's shame on you . Server was very nice .

I am very shocked at Mo's Seafood. Tonight I went out with my brother to celebrate him graduating and we ordered two orders of snow crab legs. They come out with the food, we're eating it and as I'm going on to pick up one of the legs, I seen a long piece of hair. So I bring over the waitress to address the situation and I was told that they were going to make a fresh batch and she was going to talk to her manager. she comes back with one small crab leg on a big ass plate, meanwhile, I was just getting started on my food and I had a bunch of crab legs left so they took my food as well, I found a piece of hair, they took majority of my crab legs and came back with just one and they tried to have me pay full price for the meal. So I called the waitress over again to address the situation and to tell her I was not paying for the meal because I didn't ask for a hair with my meal!! She went to go talk to her manager and adjust my bill and they only took off six dollars. I didn't even eat the crab leg they came out with the second time and then they forced gratuity pay on me so I had to pay the waitress a tip even though she disappeared after giving us our food and we needed her a few times but she was nowhere to be found! i've had a problem with Mo's Seafood before when my food came out freezing cold as in ice freezing cold! THEY ARE SCAMMERS!! NEVER AGAIN! read more

I'm here rn , this place is the worst. The karaoke is cool but the service is trash . Don't waste your time unless you have 2 hours to wait on the food your waitress forgot to put in . I'd rate this Z E R O stars but they don't allow it . read more

This restaurant is awful. We came in and sat at the bar and after sitting a few minutes I couldn't determine the smell that engulfed my nostrils. Was it mildew, sour rags or what? The bar area is filthy and has wet paper towels that resemble soggy rats all over the floor. It smells like fresh collards if you ever had them you'll know it's a horrible stench. Waitress was nice but the place needs a health department inspection. They ran out of Hennessy and we got here before 7pm. Where they do that at? To say it's subpar would be a compliment so let me say I won't be coming here anymore. The cream of crab soup was as thick as mashed potatoes with 4 pieces of thin crabmeat in it. I'm sitting here with a scarf covering my nose due to the stench of the bar. Let me recommend that you close down and do a serious professional cleaning and throw away all those dirty rags you're wiping everything down with including the floor. I'll stick with Mo's on Joppa Rd. It's clean, professional, and they have the drinks I like and don't run out of top shelf liquor. I would say do better but instead I'll say just shut down and get new management because the current owners don't give a damn. And they have the nerve to add gratuity. Hmph read more

Went on Friday evening. The place was almost empty. I got the "special", crab cake on top of fettuccine alfredo. Also got the cream of crab soup. There might have been a tablespoon of crab meat in a gluey bowl of what tasted like wallpaper paste with a touch of fish flavor. My first thought when I tasted the crab cake was that it was spoiled. Then I realized it was just a weird flavor. No old bay, no seasoning at all! My husband said it must be that pasteurized canned crab. It was so bad I couldn't even eat it. First time EVER that I couldn't eat a crab cake. The fettuccine tasted like pasta in a garlic cream sauce. No hint of Parmesan cheese. Fried oysters were good. PLUS..there is an automatic 17% tip on the check!!! Worst restaurant food ever! read more

We came from Philly and ate here last night. There were five of us. We were early so the place was not crowded. We had terrible service, mussels were not done and after we sent them back we never saw them again, food came randomly and two of us did not receive entrees until we protested, The woman's room is dirty, cramped andbe prepared to hold the stall door closed; the food was mediocre, cold, or never appeared. They gave us no discount and just made feeble apologies. The tip is included in the bill so you can not even choose not to do that. We will NEVER go here again. read more

The food is good just took to long to come to the table. Creamed crab is creamy just not too crabby. Vegetables were cold. Had to pay extra for melted butter. Table has a wad of paper towels to keep it balanced. Had to ask server for check and to come and get check for us to leave. Location is great for where in staying but I must admit I love the downtown and Eastern avenue locations better. Did not appreciate having gratuity added when there are only two is us eating. read more

I ordered the Chesapeake. The food was delicious! Our server was extremely friendly and helpful! The whole staff was great and my meal was very tasty! Two thumbs up! read more

Mo's Seafood - The Chesapeake - Seafood Near Me - Middle River, Maryland

My friend asked me to meet her there for dinner, I checked the reviews and thought oh-no, but went anyway. The food was OK but the service was terrible. First, I asked about the dishes shown on their Face book page (posted this week), the waitress didn't know about them (huh?). We watched servers take food to the wrong table multiple times. My entree cost $27 but I didn't get the included fresh bread until after I received my food and requested the bread. There were multiple issues with the service, but I will now give alot more weight to the reviews here on yelp. Didn't bother complaining to the manager because according to reviews, he is awful too. And it makes sense because he puts no emphasis on service or staff. read more

Andres, We have been customers several times and our check is usually close to $200. But tonight we were extremely disappointed. When we came in and sat down with our party of 6, two of us ordered the orange crush. They were Undrinkable. They tasted like the bartender used some sort of sour mix to make them. We informed our server "Conner" and even asked for some sweetener to try to make them drinkable. We tried pouring some into a soda we had also ordered to drink, but they were just plain Bad and unlike any crush we have had at any other establishment. We asked the server to take them away. But when he brought the bill both the crushes were on the bill. We kindly asked that they be removed as they were horrible and the server was well aware we didn't drink them. He returned with a new bill and informed us he would only remove ONE of the drinks. He refused to remove the other one. Please be aware that we didn't run out of the bar when Happy hours was over, but stayed for 2 more hours and ordered several more items. By refusing to remove a $5.00 drink that was bad on a large bill, you have managed to alienate 6 people who will not be returning to Mo's. Not only that, but those 6 people will likely spread the word to 100 more people that they had a bad experience at your restaurant. Is it really worth a $5.00 drink to have 6 regular customers leave with a bad impression of your establishment? The old saying "You reap what you sow" is applicable in this case. You spend way more than $5.00 in advertising to try to get customers to come into your restaurant, so why would you let $5.00 turn them away? It makes no business sense at all. You have essentially told your customers "We don't care about your business, and we don't care about the quality of our products we serve." You just opened up and business is decent since you are new, but in a year, you will be sorry you drove business away over a drink that cost you $2.00 to make." read more

AVOID this place after hours!!!!!! I ate here Tuesday, 10/21/2014 at 11:00pm and this is literally the worse food and service I have ever had (that is saying a lot coming from me considering I eat out twice a week). We waited 15 mins to get menus where I just ended up getting up and getting myself, then we waited 20 mins for drinks and my friend ended up going to bar and getting her drinks herself and the food was below sub par. The place was not busy. I often caught our waitress talking or hanging around. I ordered a hamburger, the seafood macaroni salad and broccoli, the broccoli was raw, the macaroni salad was extremely overcooked noodles and very salty and hamburger was a rubber puck (reminded me of the hamburgers they use to serve in middle school lunches). We talked to the manager who took some items off the bill but we still paid $22 dollars to leave there still hungry and still thirsty. The worse part is that guaranty is included. This waitress did not deserve a 18% tip and I said something to her she claims that she cannot take that off. I have been here before and knew that was not true. I am pretty sure forced guaranty is illegal in Maryland but lets reward her for being a slow, uninformed, lying, HORRIBLE waitress. I literally threw $22 dollars in the trash. None of the food was touched and all of it was left on the table. AVOID this place after hours!!!!!! I have had a decent experience at this place the one time I came before but that was around dinner time. My friend who ate here 3 times prior all after hours says this is how the restaurant is late at night. I do not think I will ever go back and that is saying a lot considering I live within walking distance. read more

The only reason there getting a 2 is cause the waitress was good ordered cream of crab bland ordered the broiled sea scallops and crab cake scallops were bland no flavor crab cake had much better they messed up my sides by not getting what I ordered.for my sides. My girlfriend got a steak that was well done and it was suppose to med rare and her mashed potatoes were cold . Not a very good first impression. I don't think they believe in salt read more

We had reserved Mo's for a party of 15-20 people to celebrate my girlfriend's birthday party (10/16). When I arrived, we were told that we not going to be seated because only six people were there. There was also a conflict of time difference. We had set the time for it to begin at 7; Mo's said six. In either case, we were not seated. When I spoke to the manager, he indicated that more people had to arrive for the party to be seated. He really didn't seem to be too interested in accommodating us. I then called another restaurant who said it would be no problem to accommodate us as we were. The only reason that Mo's got two stars is the quality of the food, which is great. It's just the customer service that needs work. read more

Only 2 people and you add gratuity?! I would have given y'all a 5 if it wasn't for that. I usually tip 20% so I actually saved a few bucks. The food was great. The filet mignon and shrimp scampi were cooked perfectly. We went on Wednesday, so it was great to not deal with a crowd on our first trip. We'll be back. read more

Mike J.. went here for the first time today on my mother's recommendation and ordered the crab cake platter and shrimp po boy. When I asked how big the crabcake is, the guy said 10 ozs. I had him repeat it because every other place is 6-8ozs. I had broccoli and mashed potatoes as my side. Everything was cooked to perfection, well worth the money and I'll definitely be going back. As a person born and raised in Baltimore, I know a good crabcake when I taste one and this one is high up on my list. read more

I'm from out of town , building looks fantastic ... All I can say is food not so great , not horrible but I was expecting better

They charge 17% gratuity automatically. Then services are negligible. I saw the special on the black board and asked the server which course it was. She pointed it to me and I ordered it. Then they charged me with the original price and said the special was for yesterday. The server should have told me in the first place. It seems that they just want to put yesterday's special to confuse people. Bathroom is super dirty and smelly. Plates are chipped. Food is too salty. read more

walked in tonight and was greeted by the hostess and was given options on where to sit, informed our hostess where we will be sitting... sat by the tv and waited patiently ... and waited... a server brought food to a table nearby... mind you the place didn't have that many people since it was 8:30 pm on monday 8/28/17 ... still waited, by this time our 8 month old was getting cranky and hangry... 23 min of waiting finally stood up to leave since we got ZERO service and we finally noticed by the same hostess that greeted us read more

By far my Favorite Seafood Restaurant!!! I have been to many Seafood Restaurant MO'S is my FAVORITE!!! I will drive and hour to come here anytime....food is excellent!!!! The environment is great what can I say I love it here!!!!! Oh and not to mention the CRAB CAKES DELICIOUS!!!! read more

TERRIBLE ! Waited 30 mins for a glass of water with a lemon and they forget the lemon smh , we had to ask repeatedly for a waiter when we finally got one she asked us if we had ordered already ....really?! We said no and she told us to hold on and walked away !!! We got up and left ! I have never experienced such terrible service ! I only gave 1 star because I had to . read more

I ordered the Buffalo Combo but the shrimp tasted off. I asked to see the manager who walked up to the table and literally said "yes?" I explained that I thought the shrimp didn't taste too good. He told me he just ate them and they are fine. Then told me he could substitute some chicken fingers for the shrimp but I declined because I didn't really like the chicken either. Again he said he just ate the shrimp and they tasted fine to him and walked away!!! Not one time did he say Im sorry.. Our waitress was the absolute best though.. She removed the shrimp from my bill. read more

Was so excited to finally get out after several days in the hospital. Wanted seafood and they had a special of whole lobster with crab meat. I ordered one and my friend ordered one. His looked juicy and cracked easy. Mine was over cooked dry and tough. I ate the crabmeat on top then started to crack the lobster. I wasn't able to eat any of it. It fell apart. The waitress brought it to the managers attention and he said I could order another one and pay for it. It's to expensive to replace. Not very happy. I I just wanted lobster that was edible. I told them I didn't want more crab on top. They seemed to not care nor did the manager come over and say anything. I got up to use the restroom which was filthy and the manager was o. His phone on Facebook. I would not recommend this place. read more

Went to Mo's Rt40 the only thing good about the place was my glass of wine. We were seated right away to a small table for four people. Very loud, near the kitchen. Did not get any bread for half hour after we were there and only after asking for it. It took an hour and half to get our food, and when we did the steak that one ordered was not cooked properly, my friends lobster looked like it had been shredded, very poor presentation. although my salmon dish looked great the ammonia smell of the fish was terrible. Thank god for the large bowls with a little bit of potatoes or we would not have had much to eat. After my experience at Mo's I truly understand why they add a 18% gratuity automatic to the bill four parties of six or less, those servers would be in the poor house. Anyone reading this I urge you don't put yourself in harms way. DON'T DO IT !!!! RUN !!! read more

I visited this restaurant yesterday, June 26, 2014 at around 5pm. I went alone and wanted to check it out compared to other MO's restaurants I have visited. Immediately, I was greeted by Pierre, a server, and seated. He wasn't bad on the eyes either! Cierra, my server, took care of me for the rest of the visit. She was helpful in making my food selections, friendly, and competent in her job. I watched other servers as I waited for my food, and they all seemed to take care of their guests, well. The food was good and I didn't have any issues with my food. After leaving the restaurant, I called and told the manager that my experience was pleasant, and he was very nice as well. I would definitely go back to eat there. I do think they need more parking, but that wouldn't deter me from eating there. read more

The auto-gratuity is a turn off. Sorry, but it is. I'm far from a stingy person when it comes to tipping, my "normal" is 25%, to rank less than 20% from me, service has to be downright abysmal... That said, both times I've been to Mo's, I've been caught off-guard by the lovely "here, we figured this out for you, enjoy"... Heck, part of the reason I normally do 25% is it's quick and easy to do in my head. Figuring out the additional 8% to bring Mo's "auto gratuity" into line with my normal tip? Nah, sorry, that's work. Your computer presumes the service I received was worth 17%, I assume it must be correct and leave it at that. read more

Where to start... First the facts: We were greeted at the door politely. We were seated in a comfortable but empty room. We discussed the menu with the waiter who had to resort to the kitchen in order to answer our questions. (Which he did cheerfully but often.) Some of the food arrived. Some did not. One order was served without sauce. Plain n***d noodles. ??? The order for steamed veggies with no cheese arrived with cheese. Seafood with marinara sauce arrived with the sauce burnt. Crab cakes were not enjoyed. Servings were too large, we ordered the small sizes. The waiter said the large size was much larger. Each plate contained at least four to six cups of food. Finally: We WERE charged for items which were ordered but were never delivered. We were NOT charged for the mistakes which were delivered and not eaten. The person who got the plain noodles, was given a salad for no charge in apology. Yes, and the waiter was cheerful and polite but incompetent. He could not even remember what take-home-boxes we asked for. Yelp did not ask, but should be mentioned: Cash only. Charged gratuity. Opinion: I wish I could rate it a negative star. As far as the additional tips which Yelp asked for are concerned, I hesitate to choose "good for" anything. But if you like to watch a disaster happening, and aren't hungry, go for the show. Oh, I almost forgot. On all of the server's computer monitors there are three tips for the servers to look at when they sign in: "No blunts at work, girls dont (sic) go upstairs, no underage drinking." I shudder to think about possible reasons why the staff needs to be reminded not to break the law. EEK, WHAT does the "girls dont (sic) go upstairs" mean??? read more

Food was okay but the service sucked. We had to continually ask our waitress for drinks. Large portions. But one of our plates was suppose to come with fried scallops but didnt. We had to ask for them. Also we noticed that a few things on the check were a few dollars higher then what the menu indicated. But i do NOT like that they add there own gratuity to the check. Our waitress did not deserve the tip she got. For four people the check came to almost $200. Would have been happy to give a $30 tip to someone who actually paid attention to their table. We will not return. read more

We went to Mo's in White Marsh on Monday, August 3rd to celebrate my 33rd birthday. It was lobster night. We will not be returning and I thought someone higher up (that presumably cares) would like to know so that this doesn't happen to other guests. Here's what happened: * Drinks were brought to us without straws. Had to ask for them when she came back. * There was a fly flying around our table. * We ordered crab dip as an appetizer. It was good. * My grandmother ordered the small crab imperial. She took one bite and sent it back. She said she didn't care for it. * Her side was a baked potato that was brought out without any butter. Seriously? * My mother and I both ordered the lobster special. Our lobster was incredibly tough, and difficult to chew. We didn't eat it. * Her side was broccoli hollandaise and mine was broccoli with cheese sauce. Her broccoli was not hot when it was brought out. * My lobster was brought to me without the crackers/pliers. My mother's had them. I had to wait at least 5 minutes until she found some. Why would you bring someone a lobster with nothing to crack it with? * Additionally, we were given no bowl/plate on which to put our lobster shells. * Our meals were brought out separately. After the waitress thought she had delivered everything, I had to ask for my side dish. She told me it wasn't ready yet. Broccoli with cheese wasn't ready yet? Ok. * When our waitress came over to ask how everything was, we told her some of these things. She said she would get the manager. The "manager" arrived almost 10 minutes later to our table. I noticed she was the same person behind the bar on the other side. Perhaps she wasn't the manager and was the bartender? I'm not sure. * Instead of coming over with an attitude of concern for her guests, she came over said, "What can I do for you ladies?" * We told her our concerns. She basically said "My apologies," she would "talk to the person steaming the lobsters," and offered us dessert. She was brief and certainly not empathetic. My grandmother has spent 60 years in the restaurant business. Even though she is 84, she still works at the Double T Diner part-time. I have been a waitress before. This experience was very poor and so was the way it was handled. Anyone in a position of "manager" should have been more sincere and empathetic. We were made to feel as if our concerns were pointless. * I asked for the manager's name after she left our table. Our waitress said that she was new so wasn't sure, but thought it was Melissa. * For your reference, my check was time-stamped at 8:25PM, Table 999, Cust 3, Waite 37. I have a photo of it if you need it. * Additionally, your website says that lobster night happens at these locations: Valid at the following locations: 1528 Joppa Road Towson, 7600 Eastern Avenue Baltimore and 7146 Ritchie Highway Glen Burnie. * When I called Eastern Avenue, they told me that it did not happen there; it only happened at White Marsh. So, perhaps that site should be updated. read more

My girlfriend and I went for dinner on 6/2/18. We were told to seat ourselves which we did. Our waitress arrived, took our drink orders, never introduced herself[ so I can't drive get by name. We saw her roughly 3 times during service and each encounter we were rushed to get through our meal.... no inquiry about if we were having dessert or needed anything else. Once the check arrived out party of 2 had been assessed a 17% gratuity. After paying the bill, my girlfriend and I stopped at the front to speak to the manager about our dining experience, I believe he identified himself as Antonio or something similar. As my girlfriend began to speak to him, he busied himself with various other tasks such as party guest list and seating charts, when my girlfriend asked for his attention while she was speaking to him, he said he was multi tasking, and what else could he do to help her...... she informed him that he had yetto be of any help and she could see where he was coming from. He was EXTREMELY UNPROFESSIONAL,.... and rude.... sharing he's there 24/7, and what else did she want..... more than enough reason not to ever return!!! read more

Absolutely horrible,drinks were made wrong and when I said they did not taste right waitress got an attitude,saying you must like those TGI fridays drinks. When she came back I explained to her I am a bartender and just want the drink to taste remotely like it should. The drink she made tasted nasty also she made a drink for my friend and it tasted disgusting to. After the waitress was defensive again saying that they make there drinks good,I explained to her if it's not right it's not good. Another bartender-waitress did come over and rectify the situation,which was the only highlight of the evening. Food was average. The reason the waitress acted this way is because 17% gratuity is included for any party under 6. So they feel they will get there money regardless no need for customer service. To top it all off I tried to call and speak with a district manager the following day. I called the Glen Burnie location to ask if there was a district manager I could speak with, a guy with an accent just hung up on me.So I called back asking what was the problem why is he hanging up on customers trying to resolve an issue.His words exactly were,"I don't care" and then hung up on me again me again. Obviously Mo's could care less about there customers. read more

I am writing this review after no less than 5 visits to mo's. I have come here with my boyfriend, my kids, my friends, on separate occasions for lunch and dinner. I always order some type of shrimp and it is always tough/overcooked I order chicken tenders for my kids... over cooked to the point they can't chew them so they have to settle for the fries. But overall the food is just bland. But this experience for me took the cake. I really want to love this place because it's so close to my house. My boyfriend and I came here after a long day of work to have dinner and some drinks. We were told that we could seat ourselves as we came in so we did. Our waitress came over and she appeared "high" for lack of a better term. Nonetheless we put in our drink, appetizer, & dinner order. Five minutes later she returns with our bread and butter and right as she gets to the table she drops the entire thing and she found it hysterical. Accidents happen I understand, five minutes later she emerges from the kitchen again and makes it to the table this time. Appetizers come out, then the dinner, but still no drinks. Our waitress was nowhere to be found so we asked another waitress if she could find out where our drinks are. A few minutes go by and here comes our waitress seeming like she's going to fall asleep as she's saying she's not sure where our drinks (laughing as she is apologizing) are and she will go find out. A couple more minutes go by to find out that they don't have the alcohol for the drink that my boyfriend ordered but she does bring mine except it is a very diluted version of what I ordered because it must have been sitting awhile. So my boyfriend opts for water now instead. I ordered the shrimp and steak and my boyfriend ordered the soft crabs. My steak was bland and the shrimp were tough, the soft crabs were not too bad. We get the bill and noticed a 17% gratuity added on to it, I'm all about tipping well for good service but this $18 tip was not deserved for a waitress that was 2 steps away from nodding out, dropping food, forgetting drinks and finding it all hilarious along the way. And the other annoying thing was that throughout our dinner one of the guys working there kept awkwardly hugging and kissing these two girls that may or may have not worked there as well and he kept staring over at me and smiling everytime he leaned in to kiss one of them...gross. This is a chain and it should have quality wait staff and a management that cares and much much much needed improvement in the kitchen. And if your stocky employee wants to make out have him do it in the back so customers can try to enjoy the stuff you put in front of them. read more

This is the first time I have EVER written a review about a restaurant, but after dealing with the bullshit I had to experience, I felt obligated to write this... If you're looking to find a restaurant that has fast and friendly service DO NOT go to Mo's Seafood in Middle River. Their service was some of the worst I have EVER experienced. I called to place a carry out order and when I arrived, I was asked to wait at the bar until my food was ready. Thirty-five mins later my food finally comes out (so much for carry out). The bartender took my debit card and for whatever reason their machine was not registering my card. After swiping my debit card three times, the bartender explained to me that something was wrong with their machine, and she was nervous that if she continued to swipe my card she may charge me double. In order to avoid getting charged twice, she explained to me that she needs to call over a manager for more assistance. Ten more minutes pass, and still there was no manager to be found. I was forced to walk to the front of the restaurant to grab a manager myself! After the Manager, Andreas, fixed the machine, I purchased the food and went on my merry way. Unfortunately, the story continues.... The next day, I noticed in my checking account that Mo's Seafood charged me double for my entree, a bill that should've been $40.00, was now $80.00. Surprise, surprise! I immediately called Mo's to explain the situation and they said, "Oh, unfortunately, this has been an ongoing issue here with debit cards for years. For some reason, the cash register charges people twice, but don't worry, you should receive a credit back on your account in three days." Three days go by, still no credit. I called Mo's, again, spoke with Andreas, AGAIN.. he told me to stop by the next day and the bartender would hand me $40.00 cash to make up for their issue. The very next day, I walked into Mo's and I was approached by a different Manager named, Mark. Mark said, "No, we do not give out cash. You must wait until Monday to see if your bank credits back your account." At this point, I am absolutely furious! I just drove 25 mins out of my way to pick up cash from your other manager, Andreas, and now you're telling me no!?!? Marks response, "We'll he's kind of new and doesn't know a lot yet, however, I have been working here for years and that's not how we run things"... So, my boyfriend decides to call, he felt that I was being taken advantage of and treated unfair. After my boyfriend was battling back and forth with Mark over the phone, Mark said to my boyfriend, word for word... "Stop being a fucking Jew!".. Naturally, my boyfriend lost his mind! They thought crediting back my account was a problem, well now they have an even bigger issue on their hands! There you have it.. low class and disgusting service at Mo's Seafood in Middle River. No one should ever be treated this way, let alone by a manger that is running an establishment. Mark, the Manager, needs to be fired! Trust me, from a customers stand point, do not waste your time and money! read more

I'm literally here at MO's on Pulaski and the waitress serving the table was caught eating off the plate and serving it to my mother in law. The manager was notified and he did absolutely nothing he said he would pay for the dish she ate out of but that's it. NEVER AGAIN read more

My husband took me to the White Marsh location on Valentines Day. He did not make reservations but called and was told it would be a 30 minute wait. After waiting for an hour and half we were told we would be next. The Manager came over and while other people were complaining about the wait. We told him we have been waiting for and hour and half. He pumped his chest up and got in both of our faces and told us if we didn't like it we should get the F**k out and go to Olive Garden. His Uncle owned the place and told us to F**kin leave. I have never experienced anything like it. I have been going to Mo's for at least 10 years and I will never go back again! read more

Rarely do I write negative reviews but this place had one of the worst customer service experiences I've ever had. Wouldn't recommend anyone I know to go to this embarrassment of an establishment. Management really needs to reevaluate their staff and customer service standards. read more

Mo's was once associated with quality seafood. Now, the food and service are simply lacking in all areas. I've dined at the bar and table several times. The bartenders are crass, don't serve good drinks, but charge premium prices. The food is mediocre at best. The broccoli florets are gigantic..just weird to see them that large. They are usually under or over cooked. They do serve large portions. The crab cakes are okay, but nothing to rave about. This place could have been great, but poor service and lack luster food are now synonymous with Mo's White Marsh and Towson locations. Gratuities are added to the check automatically. Why, you may ask? The service is poor! They wouldn't get good tips. Inattentive servers, long wait times for refills or anything you may need. There is open concept seating with an industrial feel...no booths. The parking lot is small and difficult to navigate especially during peak hours. read more

This use to be one of my favorite places. Until tonight. I couldn't believe it when I seen I was charged $29 for two margaritas. The bar said they didn't have the normal alcohol for the drink. I'm now wondering if that was true or was this a way to overcharge me for the drinks. I say this because when paying for my meal, I noticed something scribbled out on my credit card receipt. What I found out was the word TIP was scribbled out. With the words additional tip just under it. So here I believe someone was trying to deceive me into paying twice for a tip that was already added to my bill. This would have resulted in a 32% tip. I tired to explain to the waitress that the receipt for a bill being run with my credit card belong to me not her. So you don't scratch things out on my receipt. Then the excuses started rolling in. Then the minor thing was they charged me twice for mushrooms and onions. Although the menu says , mushrooms and onions, and they came out as one dish. So if your charging these as separate sides. Why do they come out mixed In the same bowl. That was minor but still just added to the overall experience. It's a shame because I live so close and use to eat her all the time. I have huge family dinners here spending anywhere from 400 to 600. Or small family dinners never spending less than $100. Back to the margaritas, for 14.50 a piece they should have been made to perfection. The first was tolerable but the second was still almost full when we left. If was mixed way to sweet. So in reality I paid $29 for one drink. I'm hoping this was just one bad experience. I would like to give them another shot one day. I told my wife I was craving the seafood salad. So when I get that craving again I may have to give it another shot. Despite the bad review. The food was still awesome. read more

My boyfriend and I went to this Mo's location last night (he suggested we go to the one downtown and trust me we should have)! We went around 5pm and it was like completely dead in there. Servers standing around bored. Only one couple in the dining area and maybe 2 people at the bar. The service was decent. I forgot the servers name but she was nice and very patient. We ordered the buffalo shrimp appetizer and it wasn't all that great. We ordered the small portion of the snow crab legs and each had a side- his was mashed potatoes and I had a loaded baked potato. His mashed potatoes did not look good at all and he said they were just okay. My loaded baked potato was basically microwaved and they put actual cut up bacon on it with sour cream in a plastic cup on the side. It was okay but definitely tasted microwaved. The snow crab legs were just okay. Too watery and not warm at all. My boyfriend said they tasted like the bottom of the barrel because of the way they were cooked. Would not recommend this location may consider going to another location but overall did not enjoy the experience. We are not from Maryland and looked forward to enjoying some real seafood but we were disappointed, I try to support local businesses but this is another example as to why I stick with the large chain restaurants. read more

Horrible service, mediocre standard baltimore seafood fare. Please be aware that the gratuity is already added to the check giving the servers no incentive to do their job. Please read the check and make adjustments as necessary. I typically tip 20 to 25% for excellent service down to 10% for service such as I had at this bar/restaurant. It should be the diner's discretion, not the restaurant's. read more

Went Christmas night, the place was nearly empty. I only noticed one or two large tables with 8-10 people and a few smaller groups on 2-3 people but not packed at all. We were a group of 6 adults and 2 kids. I first want to point out that service was terrible, very slow. But I truly don't think it was our waiters fought. He was polite and tried his best. He told us there was a menu shortage and I'm not sure how that would happen on what seemed tone a slow night or time. When I did get a menu I noticed they were dirty and sticky to touch. Even a hair stuck between the plastic and paper. The floors were dirty. Be careful in the restrooms, very slippery! I ordered the Imperial Stuffed Chicken Breast, and so did my mom. The imperial was okay and the chicken was horrible. Bland taste, chewy and over cooked. My brother in laws mom said her crab cakes were good, but cold. My nieces ordered spaghetti and chicken tenders. The spaghetti looked loaded with grease. We will never go back and that is certain! read more