I give this predatory car lot and financier CNAC negative 5 stars. Here is a youtube video showing…read morehow they scammed us and all the junkyard parts: https://youtu.be/d0AudbB4dtg We pulled into JD 'scrap yard' Byrider and took notice of a nissan murano which 'looked' to be in great shape. We walked in and sat down at about 12:30 or 1pm and i immediately asked for the CARFAX for the murano. I was told to hang on a few while the salesman worked on our credit approval (we were outside at the time). He also said the carfax was clean. Many hours pass and no carfax and by that time i had already forgotten about it due to the mind numbing wait we were forced to endure by the popcorn machine. After several threats by me to get up and leave because of how long they were taking to gain credit approval, they finally approved the loan and i was allowed to check out to car at about DARK thirty. We drove it and all seemed well except that it pulled really hard to the left. They promised to fix it and they did indeed replace the front tires...but it still pulled a little. They replaced the tires after the purchase. At about 8:30-9pm (aprox 8 hour wait) and after our minds were NUMB from all the waiting by the popcorn machine (no lunch or dinner and up past bedtime) and all of the "were almost ready guys, just a few more minutes," ...we made a horrible decision. We signed the paperwork just to be done with it so we could go home and crash. They said they were giving me $1600 for my civic (fair market value of $4k) but only gave me $1300 and slid it passed my face so fast i dinna notice AND took $1k on top of that. They slid the paperwork past us so fast we didnt have time to read anything or comprehend what we were signing or even notice they screwed me on the civic. This is a tactic used to wear down people in order to force them into a mistake. Its a legit form psychological warfare. A predatory practice. The salesman also said we were getting a 5 year 60k bumper to bumper warranty... sadly after we got home we noticed that it was just a 1 year limited warranty. Still, i tried to get them to fix the 4 check engine codes for the EVAP system which turned into arguments and cussing matches. This issue caused the car to run bad and get 15mpg (still not fixed). Also just before this happened i called into JD to get them to replace a missing part of the air cleaner system i noticed after the purchase (was dark when i looked under the hood at the car lot and didnt notice it)....they refused. Fast forward to 1 year ago to today. The high pressure line from the transmission to the cooler burst at the repair joint (more on this in a minute) causing the tranny to run without fluid for a while causing damage. The CVT transmission now has issues over this... The high pressure line was repaired once upon a time and they used zip ties instead of hose clamps which was the cause of the failure. A month later, the starter goes out due to the grounding strap between the starter and solenoid corroded apart. I had to take the drivers side tire off to get to the starter to fix it. It is at this point i saw all the paint marks (salvage yard paint markings) all over replaced parts. Strut, a-arm, axle, tranny, brake caliper ect. If that wasnt bad enough, the motor mount is bent and the frame is a bit tweaked and looks like it was cut and welded back in. Also as i tore down into the engine to get to the starter, i also noticed that parts like the battery tray, frame holding the box, air cleaner ect all had salvage yard paint markings on them. MY CAR WAS OBLITERATED ON THE DRIVERS SIDE AT SOME POINT WHICH WAS HIDDEN FROM ME BY THE SALESMAN AT JD BYRIDER!! I pulled out my paperwork and finally found the carfax hidden between all the power of attorney paperwork. The car WAS in a serious accident and the salsman lied about it all. HE KNEW... i would bet my life on it. So as of today i tried one last time to get them to fix this crap under the lemon law as well as lieing about the carfax. Again, they just got nasty and basically said we got your money and you signed the paperwork.... I still owe 2 more years on this murano that i am paying $22,000, 13k sticker price minus $2300 in trade in and cash. Currently the murano is worth $3800 in fair condition KBB. BTW. The GPS tracking device is under the carpet, drivers side, wired to OBD2 port. Remove it by unplugging it completely and moving the old obd port plug back to its original position with screws. STAY AWAY!! Dont fall into their trap. 1 day late? They repo you.

we bought a Hyundai 3 weeks engine blew they put a junk yard engine in it did not last a week! from…read morethere they said it was gonna come out of my pocket. what a joke stay away from this place!

Went to DD with intention of buying a car. I was going to pay cash. I met JAKE a nice young man…read moreand we sat and talked about cars n cost. My brother went with me and we drove 3cars and none we liked. I drove a Toyota Corolla from 2018. It was a lovely car and I bought it, its a sweet ride. I'm very happy and if you go, ask for Jake he was great.

I have worked in the car industry both nationally and internationally, and this is without a doubt…read morethe worst dealership experience I've ever had in my life. It's useless, unprofessional management systems like this that give car sales a bad name and make people hate buying cars. Before driving 4 hours, I agreed on a $30,500 OTD base price before trade with Dakota Berridge. We already had a 5.74% approval through our credit union, but they don't accept outside state financing. So we did a credit application but Dakota tried telling me my wife's credit wasn't good and tried to cap us at an insane 13.39%. I work in sales, I asked for the Risk-Based Pricing Notice which forces them to show the real credit tier instead of playing rate markup games. He got a little bit offended by that and told me nobody ever asked this in his sales career. Well it's understandable that normal customer won't ask it. Told him we wont do it until its close to 7-8%. Final approval came at 8.24%. When we got to the store, they said he left early. So another salesperson tried to hand us paperwork marked at 10% interest. I caught it and made them fix it to 8.24%. On the finance contract the trade-in tax credit wasn't applied. I caught that too and let it slide in good faith thinking it was just late-night human error. The main problem was when i came home and reading the contract. Somehow I missed that the desk never updated the agreed vehicle price to match our $30,500 OTD math, stuffing a $967 overcharge right into my financed total. When I brought it up right away to Dakota, he said "contracts are signed and funded." A professional dealership doesn't hide behind that excuse when a clerical mistake is made, you honor the agreed price and write a check back to the customer for the difference. I've done this job, and that is how real business is done who not only care about making profit but also their customer. I tried calling every single sales manager on the floor, but nobody answered or returned my calls. I reached out directly to Rich Persiani and Ryan Belcher by phone and email multiple times, and never heard a word back. Leaving a $967 price mistake on a contract isn't just dishonest, it's pure sloppiness from a management team. They only care about profit, not customer service or integrity. Once the car is sold, you get zero help or after-service. I have attached the proof of conversation. If you don't want to get screwed, buy your car from somewhere else where they care about long term relationship with customer and honesty.

We purchased a 2017 Encor & was very very pleased with the price. Until 4 days later noticed fluid…read moreleaking, new radiator needed, serpentine belt needed replaced along with many hoses and a couple other things. A $6,000 vehicle is now a $9, 227 vehicle

We stopped by Milano Auto Sales today to purchase a car. Feres was very polite and helpful. We test…read moredrove the car. We did the paper work and was out all within an hour of time. Thank you so much.

Nice place for pawning or selling. They actually give a lot more than Lev's cheap ass.read more

So, I wouldn't set your standards super high for this place. It's mostly older cars (at least 10+…read moreyears old) that likely aren't in the best condition, but they go pretty cheap (around 5-8k). I just popped in here because I needed to test the driver's seat in a few different cars to determine how high the dash needs to be to fit my legs under comfortably while maintaining enough visual field, and the guy was cool about it. :)

I live in Kentucky but purchased a truck from Bill Leggett Automotive because they had the model I…read morewanted. Before buying, I asked several questions over email about its condition and any possible mechanical issues. I was told, "Zero issues, very nice truck." Unfortunately, that was not true. On the drive home, the exhaust pipe past the muffler fell off. I also discovered problems with the front brakes and alignment. Additionally, the bumper was supposed to be replaced before I picked up the truck on May 31st--but it hadn't been. I was assured it would be delivered to me and installed by a local mechanic arranged through Travers Hughes. It took over a month before the bumper even arrived, with Travers blaming the eBay seller for the delay. When I found a local mechanic who could install it for $125, the bumper showed up without the correct brackets. On July 18th, I emailed Travers about the issue, and he replied that he would "contact them and get the correct parts and send you the $125 no problem." Today is August 21st. I still have not received the correct parts or the $125. My advice: Do not take their word for anything. Do not trust that Travers Hughes will follow through on his promises.

never answer their phones. i've been calling every two hours for two days. i was thinking of…read moregetting a car from them until i saw the reviews, go to the attorney generals office and report them if they wont release you title, remove the gps after full payment, etc.

do not buy a car from these people i paid mine off 8 months ago it broke down the same week they…read moreare refusing to give me my title due to a gps unit they put in the vehicle expect me to pay for a tow to bring them the truck this place is a joke they say $500:diwn they dont have 1 car or truck that is $500 down they are all $950 or more they need to have their license pulled & never be able to sell anouther car

Can't say enough about this location. This was by far the best,fastest and easiest car purchase we…read morehave EVER done! The vehicle was online and located in Wisconsin and Brooke and Dan got it to us faster than you can imagine. The price was below market value and we didn't have to spend HOURS going back and forth with multiple people (like most car dealerships) to get to that kind of a price. This was a great experience to say the least. We highly recommend stopping by or calling Brooke as she and Dan will take great care of you and will make sure you are 100% happy just like they both did for me !!!!

I like this enterprise because the staff behavior is amazing and rental and purchases of car is…read morereasonable price, Personally, I recommend you guys to try first guys as well if anyone needs car Thanks 3200 Morse rd enterprise