1. Morrison Supply Company

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Fort Worth, TX

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Morrison Supply Company

2.8 (4 reviews)
Closed • 7:00 am - 5:00 pm

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Oliver Dyer's Appliance

Oliver Dyer's Appliance

2.6(53 reviews)
8.1 mi•Western Hills/Ridglea

Amazing customer service! Had to have them come out to a hard to find lakehouse to get a unit…read moreexchanged. The two men were very professional, friendly and helpful, swapped out the unit and had us up and running in no time. Highly recommend there guys

Mr. Dyer,…read more Unfortunately, instead of taking the time to write a glowing review of your appliance store, to which no doubt you have devoted a majority of your life to making it a success, I have to write a review to tell you of the bad experience I had with buying a refrigerator at your establishment. I try and support any local business before going to a national chain, but this experience has made me have second thoughts about doing so in the future. On August 1st, 2026 I bought a refrigerator from your store from a sales person and had established with him that you would be using a new connector for the waterline for the ice maker. The exact words when I asked him were "Absolutely." When the refrigerator was delivered the following Wednesday, my son was the one at the house to receive the delivery/installers. They showed up, disconnected & removed the old one, plugged the new one in and left. No new connector, no hooking up the waterline and in not doing so, left the waterline not fully turned off to cause a small leak that went unnoticed for several hours causing a minor flood in my kitchen. When I discovered why I had the problem, I fixed it by hooking up the waterline connection and going through the steps of flushing the line, and making sure the ice maker was working. Something that your store manager would tell me later that should have been done by your installers. I do want to establish that I never go into any major or minor transaction with the intent of "What can I get out of this or what money can I get back?" I contacted the store manager to let him know of the situation & his first response was "This makes me feel like firing someone.." No, I don't want anyone fired over this, just maybe a better system of checks and balances or not making claims of something that i thought was a courtesy ( the new connector ) that I would have been charged for ( which was never explained to me ) had it been provided. The store manger said he would talk to all those that were involved and would let me know what went wrong with the "breakdown of communication." 15 days later and 3 attempts at communication on my part, I finally spoke to him to have to retell the story because he didn't know what I was calling about. He finally asked what he could do to make this right. I said the very least he could refund the delivery/installation fee. "Ok, done." No "We can also do this, or is there anything else we can do?" I agreed to it to be done, but I've honestly gotten better treatment of having an order corrected at a drive-thru fast food restaurant. Mr. Dyer, I've met you in person before, on a few occasions, when I worked at the local paper and personally worked on your ads. You always emphasized your commitment to being a local business that was "a go-to place for customers." It's a shame that I will not recommend your store to anyone or be back for any future purchases.

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Oliver Dyer's Appliance
Oliver Dyer's Appliance
Oliver Dyer's Appliance

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Hurst TV & Appliance Sales Service

Hurst TV & Appliance Sales Service

4.5(36 reviews)
10.5 mi
•$$$

Larry at Hurst TV & Appliance is a LIFESAVER!!…read more We had a GE Profile cooktop that need to be replaced, and we were seeking parts and a new since the end of December. Due to the cutout in the counter, this brand was our only option. Come to find out...this particular cooktop would not be available until the end of March. That was *until* calling Larry at Hurst TV & appliance. Larry had taken my name and number and was going to see if he could order one for me. We were getting so desperate we were going to redo the granite in our kitchen and get another brand of cooktop. Larry calls and asks if we were still looking for a cooktop! I told him we were installing granite in the kitchen *just* to get a cooktop. He offers me his floor model. Then he apologized for not thinking of it earlier! We were floored (no pun intended). It was by far cheaper than another brand we would have pick too!!! The gentleman Keith who installed it for us a few days later. What a delightful man too. He has been installing appliances for years. The stress that we had....wiped away. These big box stores sure have nothing on Hurst TV & Appliance. They sure can learn a thing or two from them!

Always. Greeted with a. Smile These are some. Good. Folks…read more So helpful They've always. Delivered with a. Cheerful aditude. On. Time

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Hurst TV & Appliance Sales Service
Hurst TV & Appliance Sales Service
Hurst TV & Appliance Sales Service - This is what I am left with after trying to make their suggested superglue repair to the trim on my brand new dishwasher

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This is what I am left with after trying to make their suggested superglue repair to the trim on my brand new dishwasher

Mr. Appliance of Fort Worth

Mr. Appliance of Fort Worth

3.0(8 reviews)
8.0 mi•Far West

Nice tech, but misread diagnostic code on Viking Fridge and replaced a part that didn't need…read morereplacing. Spent close $700 first trip. Now wanted to charge $518 to fix actual part that was not working. Office Manager was rude and liked to hear herself talk. On website it talks about RICH (Core Values), but Donna (OM) was one of the rudest people I've ever dealt with. I wouldn't use them just because of her. $170 dollar part and trying to charge $518 after the first mess up is crazy.

Mr Appliance is the biggest rip off I have ever seen. There guy came out because dishwasher was…read morenot working properly. First the diagnostic charge of $129 plus tax. I didn't think there was tax on labor. Then he said it is the filter which he rinsed off and said you are good to go. Call me if you have any problems. The next day I ran this dishwasher and still have the same issue. I called today to see if he came back out of there was another diagnostic fee which I was told there would be. I said he didn't do any diagnostic on my machine before. This company is a huge rip off, do not care about their customers or the customer experience. Do not waste you time money or energy with this company. Worst experience I have ever had !!! And Max I have to disagree with your assessment. I did not repair the unit myself. Your guy said it was the filter needed cleaning and he did clean that out. The piece you referenced that I ordered myself was a plastic cover piece that functioned but a little worn. You guy said you can either replace that yourself or I can order one but that involves another trip. I looked up the piece he said was worn and I said I can get it online tomorrow for $10. Your guy said that is what I would do because if I order it then it would be $75 and not sure when it would be here. He said it is not creating your problem but I would replace it. When you pay $136 for a diagnostic fee that to me usually means checking out all the systems and see why my water pressure in the unit is so low. Your guy did no assessment. When I said here is the problem your guy said oh I already know what the problem is. He never bothered to check any of the systems in the unit. I appreciate your trying to reverse blame and put this at my feet but to me it is a simple problem that your guy did not diagnose he took a guess, address that but did not diagnose the problem.

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Mr. Appliance of Fort Worth
Mr. Appliance of Fort Worth
Mr. Appliance of Fort Worth

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Morrison Supply Company - hardware - Updated October 2026

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