Amazing customer service! Had to have them come out to a hard to find lakehouse to get a unit…read moreexchanged. The two men were very professional, friendly and helpful, swapped out the unit and had us up and running in no time. Highly recommend there guys

Mr. Dyer,…read more Unfortunately, instead of taking the time to write a glowing review of your appliance store, to which no doubt you have devoted a majority of your life to making it a success, I have to write a review to tell you of the bad experience I had with buying a refrigerator at your establishment. I try and support any local business before going to a national chain, but this experience has made me have second thoughts about doing so in the future. On August 1st, 2026 I bought a refrigerator from your store from a sales person and had established with him that you would be using a new connector for the waterline for the ice maker. The exact words when I asked him were "Absolutely." When the refrigerator was delivered the following Wednesday, my son was the one at the house to receive the delivery/installers. They showed up, disconnected & removed the old one, plugged the new one in and left. No new connector, no hooking up the waterline and in not doing so, left the waterline not fully turned off to cause a small leak that went unnoticed for several hours causing a minor flood in my kitchen. When I discovered why I had the problem, I fixed it by hooking up the waterline connection and going through the steps of flushing the line, and making sure the ice maker was working. Something that your store manager would tell me later that should have been done by your installers. I do want to establish that I never go into any major or minor transaction with the intent of "What can I get out of this or what money can I get back?" I contacted the store manager to let him know of the situation & his first response was "This makes me feel like firing someone.." No, I don't want anyone fired over this, just maybe a better system of checks and balances or not making claims of something that i thought was a courtesy ( the new connector ) that I would have been charged for ( which was never explained to me ) had it been provided. The store manger said he would talk to all those that were involved and would let me know what went wrong with the "breakdown of communication." 15 days later and 3 attempts at communication on my part, I finally spoke to him to have to retell the story because he didn't know what I was calling about. He finally asked what he could do to make this right. I said the very least he could refund the delivery/installation fee. "Ok, done." No "We can also do this, or is there anything else we can do?" I agreed to it to be done, but I've honestly gotten better treatment of having an order corrected at a drive-thru fast food restaurant. Mr. Dyer, I've met you in person before, on a few occasions, when I worked at the local paper and personally worked on your ads. You always emphasized your commitment to being a local business that was "a go-to place for customers." It's a shame that I will not recommend your store to anyone or be back for any future purchases.

Callahan's was referred to me by the GE regional representative because the original company that…read moresold the GE refrigerator was unable to fix the problem with condensation building up inside the refrigerator door The Callahan service person immediately knew what the problem was and ordered a new gasket to better seal the door and then returned within a week with the gasket that they had ordered. Everything was done timely and he also had a suggestion on how to handle a problem with another appliance without a service call where all that was needed was to clean a certain surface within the washing machine. I'll call them first the next time I need service or a new appliance

Frigidaire warranty hired Callahan's Appliance to service my built-in Frigidaire column…read morerefrigerator and freezer repair. Unfortunately, my experience was extremely disappointing. The technician only performed a brief visual inspection, said it was the water manifold system, and assured me he would order the part. When I followed up with customer service, I was told that no part had ever been ordered and there was no record of his report. Frigidaire then sent the same technician back out, and once again, he did absolutely nothing. Despite two unproductive visits and no real service performed, Callahan's still charged Frigidaire warranty $160. This experience was frustrating and unprofessional. If you own high-end or built-in appliances that require knowledgeable technicians, I strongly recommend requesting a different service provider!!!!

eloy responded quickly to my inquiry for service & set up an appointment for the next day. he…read morearrived on time as scheduled. he diagnosed the problem & sent me pictures of what needed to be replaced. he was able to fix the dryer that day for a very reasonable rate. he sent me video of the dryer working as it should. great communications & fast worker. highly recommended

Quick service, done same day. Reasonably priced. Very happy and will be my first call if I ever…read moreneed another repair.

Jacob is beast mode! From walking in the door he took care of us. We looked at three different…read moreplaces before coming to American Freight and wished we stopped here first! Thank you Jacob for all your help. We can finally wash our clothes! Happy military family here!

This store is permanently closed. Out of business. I went there and the store was completely empty…read moreand vacant.

I had a great experience. I knew the model of dishwasher that I wanted and they had it in stock…read more Delivered it the next day. People were nice and the price was better than the big box retailers.

Shawana was a joy to work with. She was knowledgeable about the products we were looking to buy and…read moremade sure we had all the information we asked for. I can't wait for our new cooktop in oven.

Frank is honest and capable, offering effective repairs to our washer and dryer. He is pleasant to…read morehave in your home, communicates well and cleans up after he completes repairs. Highly recommended

From the owner: Hello my name is Frank and I work on all major brands of appliances. I also clean dryer vents . I…read morehave 15yrs of experience on appliance repair and ready to help you out .

This is definitely an honest company. I called them about my LG fridge and freezer that both…read morestopped cooling and they recommended that I actually get in touch with LG instead because I was in the 5 year compressor warranty period. She instructed me to ensure I'm using language of "noncooling issue" so they wouldn't try to say it was out of warranty (past the 2 years). I am so grateful to this company for being honest and helping me resolve my issue at no large cost due to being under warranty. I trust this company.

Nice tech, but misread diagnostic code on Viking Fridge and replaced a part that didn't need…read morereplacing. Spent close $700 first trip. Now wanted to charge $518 to fix actual part that was not working. Office Manager was rude and liked to hear herself talk. On website it talks about RICH (Core Values), but Donna (OM) was one of the rudest people I've ever dealt with. I wouldn't use them just because of her. $170 dollar part and trying to charge $518 after the first mess up is crazy.

These guys were great! They responded quickly (next day), arrived on time, were professional,…read moreknowledgeable and friendly. They immediately diagnosed the problem with our fridge, but did not have the part with them. They promptly communicated with the office and said the part would be available the next day. They provided a quote and set an appointment for the next day. They showed on time, replaced the part and completed the repair. I HIGHLY recommend Fort Worth Refrigerator Repair over any other fridge repair service I have used.

Matthew & his assistant (didn't catch his name) came out promptly to fix my LG craft-icemaker which…read morewe had repaired by someone else twice before. He had the icemaker with him ready to install but when he gave us a cost estimate over $700 we said "Woah! " & inquired about buying the icemaker online. They encouraged us to do that & said that they would gladly come back out to install it, saving us about $300. We promptly ordered it online for $174 & are waiting for it to arrive. I appreciated Matthew's understanding & honesty. We will most certainly call them back for installation.

My husband is a prolific reader, and I was tired of our living room being furnished with college…read moredorm-style bookcases. It was a me versus the books scenario. Not finding really what we wanted in the brick-and-mortar furniture stores, we visited Nayfa's (a place we had browsed several times, but never bought anything). To see my husband's eyes light up that he could have his own custom bookcases, stained to match the wood tones in our home... It was probably one of the happiest days of his life. I love how they give our home a "homey" sort of feel. Of all of our belongings, our bookcases are the pride. We couldn't have realized this dream without Nayfa's... so grateful.

I'm pretty sure they are no longer in business. Went during the day in the middle of the week, and…read morethey were closed.