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    Callahan's Appliance

    1.6 (8 reviews)
    Open 8:00 am - 5:00 pm

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    Mr. Appliance of Fort Worth

    Mr. Appliance of Fort Worth

    3.3
    (7 reviews)

    Mr Appliance is the biggest rip off I have ever seen. There guy came out because dishwasher was…read morenot working properly. First the diagnostic charge of $129 plus tax. I didn't think there was tax on labor. Then he said it is the filter which he rinsed off and said you are good to go. Call me if you have any problems. The next day I ran this dishwasher and still have the same issue. I called today to see if he came back out of there was another diagnostic fee which I was told there would be. I said he didn't do any diagnostic on my machine before. This company is a huge rip off, do not care about their customers or the customer experience. Do not waste you time money or energy with this company. Worst experience I have ever had !!! And Max I have to disagree with your assessment. I did not repair the unit myself. Your guy said it was the filter needed cleaning and he did clean that out. The piece you referenced that I ordered myself was a plastic cover piece that functioned but a little worn. You guy said you can either replace that yourself or I can order one but that involves another trip. I looked up the piece he said was worn and I said I can get it online tomorrow for $10. Your guy said that is what I would do because if I order it then it would be $75 and not sure when it would be here. He said it is not creating your problem but I would replace it. When you pay $136 for a diagnostic fee that to me usually means checking out all the systems and see why my water pressure in the unit is so low. Your guy did no assessment. When I said here is the problem your guy said oh I already know what the problem is. He never bothered to check any of the systems in the unit. I appreciate your trying to reverse blame and put this at my feet but to me it is a simple problem that your guy did not diagnose he took a guess, address that but did not diagnose the problem.

    This is definitely an honest company. I called them about my LG fridge and freezer that both…read morestopped cooling and they recommended that I actually get in touch with LG instead because I was in the 5 year compressor warranty period. She instructed me to ensure I'm using language of "noncooling issue" so they wouldn't try to say it was out of warranty (past the 2 years). I am so grateful to this company for being honest and helping me resolve my issue at no large cost due to being under warranty. I trust this company.

    The Home Depot

    The Home Depot

    2.2
    (33 reviews)
    $$

    I rented a paint sprayer, it was obviously very used, when the electonic board failed they told me…read morethat with the one day rental it would be more than $600 to fix. It was there POS that died, but since I didn't pay for Insurance, it was my problem.... go to Taylor's rentals, they are good people and good equipment... I will never go there again for anything including the Home Depot, what a rip-off!!!!

    We would have been able to finally complete our DIY that we have been working on for the last two…read moremonths. So, we purchased our item online then went to picked it up this morning. However, the customer service representative by the name of "CHERYL" made us aware that we picked the wrong rocks then immediately said that she can charge us for those rocks before suggesting for one of her team members to just simply pull the rocks we did order online. After waiting for over 30 minutes, she said that they only have four bags of rocks that we ordered online then offered a refund. There were so many other options and ahead seemed as if she did not want to sell us the rocks that we accidentally pick even if we wanted to buy them because her attitude completely stunk. There was no empathy whatsoever. Now, we CANNOT finish because we have to wait a couple of days for the refund. Unreal. She could have offered to see if another location had them. She could have offered the four bags they did have and gave the other six just for waiting. It was just a terrible experience especially after all of the money we spent there. We would suggest another location or even Lowe's. Just not this location if this is who they have that can not make basic customer service decisions. I would choose ZERO stars, but we'll be kind.

    Callahan's Appliance - homeappliancerepair - Updated August 2026

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