The buying experience was good, but we purchased an extended warranty from them and when airflow sensor failed due to an aftermarket air filter that was installed in the vehicle that was too small (it was like that when we bought it, I did not have a new one installed), our claim was denied by the manager because he accused us of putting the wrong air filter in the car. I have the carfax and the last time the filter was replaced was 13 month before I purchased it according to the notes. The manager basically called us liars. Will not be back, and am stuck with an $800 repair even though the car has a warranty. Only owned the car for 6 months. read more