Six months of truck shopping finally ended, picked up my Nissan Titan from Adrian, who was great…read more Smooth and easy paperwork, great service, no salesman hustling just straight and honest work. and shout out to the detail shop. They did a great job.

Went in ready to buy a vehicle. I secured my loan through my Credit Union. Decided at the age of 58…read moreI was going to own my first Buick. My dad had a Buick LeSabre years ago and he loved it. I walked into the business and walked around and looked at the 2 vehicles inside and waited for SOMEONE ANYONE to say something to me. Waited and waited. I then walked outside and looked at numerous vehicles and still nobody approached me. I can't imagine getting a car serviced here. So on to Toyota where the customer service is better.

St Cloud Toyota is one of the best car dealerships in the area. My husband and I were looking for a…read morenew car. We went to one place and the sales staff laughed at our low budget. We went to Toyota and were treated like royalty. The sales man Rob was not high pressure and worked with our budget. He showed us one vehicle that was out of our budget. When we said no to that one, he was fine and wanted to find something that could work better. The car we did find was perfect for us. I would recommend St Cloud Toyota to anyone for the car buying process.

Went in three weeks ago to look at the Corolla crossover. I'm told they don't have any at the…read moredealership. Ok I leave my number so I could be contacted when one arrives. Three weeks later still nothing. I have plenty for a down payment a credit score in the 800's and I'm ready to buy. Looks like it's going to be a Subaru for me.

Wow! They gave me faith in humanity again! Their customer service was great and low-stress. They…read moreshould offer customer service training to all other dealerships in town. I had an engine light come on 29 days into my 30-day warranty provided by Sells Auto. They fixed it with no questions and gave me a car to use while they worked on mine. I didn't even have to beg for a car like they make you do at the big dealerships. I know where I am going for my next car purchase. Thank you Sell's Auto!

Family had been going here for years so I chose to get my next vehicle from Sell's. It turned into…read morea huge mistake. The vehicle I was set on was essentially being pushed heavily on me. It wasn't long after a list of issues, Corey was great at first, helpful, once it came to my request of a write up of what's wrong and a qoute he became short with me, a lot of excuses "I'm new here it's onlymy 3rd month", "I'm not a mechanic, I don't know anything about this". Brought the vehicle back look at something covered by the pathetic extended warranty that I had added into my bill. At the time expressed my concerns and to have a few things looked at, again asked for an inspection and qoute. Pick the vehicle up and it wasn't done. Again got the "I'm not a mechanic, I don't know anything about that". At this point I hadthe vehicle for months. Now I have more issues I'm facing. They tried to cover a preexisting issue by putting new tires on the vehicle and not addressing the cause of the tire wear. Notonly that nothing was mentioned. When I take to the sales Manager Corey he was extremely rude and unprofessional - sternly yelling atme on the phone for 10 minutes, wouldn't listen, cutting me off etc. Then tried to diagnose the car himself and told me what was needed - someone who responded with "I am not a mechanic, Iknow nothing about that". Then fed me BS excuses which was proven wrong information. Now completely ignored by sales and the shop at Sell's.

I called in Saturday morning for an oil and filter, talked to Dylan at the parts counter. He was…read morevery eager and helpful to get me what I needed and recommended somewhere I could go for parts he didn't currently have. Great costumer service, quick response time, and friendly. The young woman at the register who charged me was also friendly and provided quick service. I'd recommend this parts counter.

Buyer Beware -- Never Again…read more I have purchased vehicles from GILLELAND Chevrolet over the years, but this experience was extremely disappointing and revealed a serious lack of integrity. During the purchase of a new truck, I was never informed that the "new" vehicle had previously been damaged on the dealership lot and repaired through their body shop at a cost of nearly $7,500. This was not disclosed until I was already in the process of trading in my truck. This information should have been disclosed upfront during any of my three visits to the dealership while sales managers were actively pursuing the sale -- not at the last minute. I agreed to a rewind-style purchase, but after delivery I discovered additional undisclosed damage, which raised even more concerns about transparency throughout the transaction. After numerous phone calls to the sales manager -- including degrading remarks made toward me -- the rewind process was finally initiated. During that process, I also discovered that GILLELAND had already listed my trade-in truck for sale on their website even though the rewind period was still active. To make matters worse, I was charged over $1,500 for detailing and service work on my trade-in without my authorization, and those charges were deducted directly from my refund. A letter regarding this matter was sent to GILLELAND Chevrolet by the Attorney General's Office, and to my knowledge, no response has been provided. As a senior woman purchasing independently, I expected honesty, transparency, and professionalism. Unfortunately, that was not my experience. I ultimately drove over 600 miles to a dealership in Spearfish, South Dakota, where I purchased the identical new blue EV truck. The experience there was outstanding, and I would gladly do it again.

We all needed a new car for our three-person household. My dad warned us to be wary of this place…read moreand while I usually follow his advice, Don Robinson Mitsubishi was the only dealer who advertised on their website that credit didn't matter; only whether you had a job (more on this later!). Since my roommate had a job and none of us had stellar credit, we headed on over anyway. We were all pleasantly surprised! Upon our entry into the shop, one of the salespeople greeted us kindly. Another salesperson came up and started helping us out. We began by looking at a used 2010 Subaru Impreza 2i Limited, which we loved...but (and here's where the above bit about the "credit didn't matter" comes in) the website was deceptive about the truth; they finance everything through a network of banks and your credit absolutely *DOES* matter; whether you have a job is inconsequential, so this is insanely deceptive and knocked a whole star off of my review. For whatever stupid reason, the banks won't approve a car that--in their eyes--isn't worth enough (used cars tend to be worth less in general) for people with lower credit without a monstrous down-payment, so they ended up having to approve us for a new car instead (talk about backwards logic); we ended up with a 2019 Mitsubishi Mirage Limited Edition, which actually ended up being even better than the Impreza! Lots of reviews online talk about how wonderful the Mirage is when it comes to features, safety and overall reliability, but trash on its speed, acceleration and power. I've found that the Mirage is a lot more powerful than everybody gives it credit for, despite its 3-cylinder engine. My only complaint is how crappy the speakers are (and no equaliser settings on the radio!), but I will eventually get the speakers replaced, at least. Anyway, with all of that out of the way, the salesperson and financiers got to work setting up the loan, while Mr. Don Robinson himself came out to greet us! I was shocked; I didn't know that the owner would be in the shop. Apparently that's a common thing for people purchasing cars here, though. It took a long time, but we eventually got our trade sorted, the paperwork signed and a payment plan hashed out. And then one of the financiers took us to finalise everything else, including an extended warranty, which he pushed. HARD. Half a star off for the hard push on the extended warranty, which is a shame, as the rest of the experience was really wonderful. We declined the extended warranty. Finally, a sales rep "delivered" (read: gave us a tour of the features) the Mirage Limited. This was very helpful and I learned how to do many things, including fiddle with the Apple Play features on the radio. However, he said a couple of things which took off another half-star from this review: he told us to always leave traction control on unless we're stuck in snow (total BS; turning that off gives you access to the engine's full power, which I like), to always keep the A/C on when running the front window defroster (more BS; you always keep the A/C turned OFF for defrosting)...and then he audaciously asked us to give him "all-ten-stars" on the review that would come from Mitsubishi Corporate, since "anything less--even all nines--is a fail for us." Umm...no. I told my roommate to give him what they thought they deserved (I would not have given all-ten-stars to Mitsubishi Corporate any more than I would have given five stars here). All in all, it was an extremely long but rewarding process. Everybody was friendly and the experience would absolutely have me going back again. But beware the deceptive advertising on the website, extended warranties being pushed...and sales reps asking for "all-ten-stars" for the Mitsubishi Corporate review.

BUYER BEWARE! TURN BACK NOW! These guys will do the old bait…read moreand switch on you real fast. Bring a certified mechanic with you to look over the car inside and out and underneath. Hook up the scan tool and check EVERYTHING!!! Don't let their fancy customer service rating flags reel you into spending your money here. It really is a circus of the absurd. Anyone have the BBB on speed dial ?

Awesome people and great customer service! I have purchased multiple vehicles for myself and my…read morebusiness. Ive reccommended my family and friends here many times and they have always been well taken care of. If you are looking for an easy stress free car buying process this is your place. The warranty options are great too. I have saved lots of money thanks to the extra warranty i got too. I will never go anywhere else

From the owner: Most of us have knowledgeable professionals to help us deal with complex issues that life throws at…read moreus. Investment counselors, financial planners, travel agents, real estate agents, and mortgage brokers help make our lives easier. Why should your car buying experience and ownership be any different? Granite City Motor Car is committed to offering you the personalized, knowledgeable services you deserve. Please contact us for a free consultation and experience the full range of our services, or fill out our convenient vehicle request form.

The team took care of me thru every step of the process. The family atmosphere that only you can…read moreget at a genuine place. They've earned my business

the salesman that I was working with was hard to get ahold of and tenvoorde as a whole did the bare…read moreminimum as far as customer service, then proceeded to call me and hound me to write them a good review.

These guys were great to work with. We were deciding between…read more2 vehicles and Brian gave us all the differences over the phone. We live a distance away so that helped for us to decide whether we should make an appointment to view both. We did purchase one and when we came to pick it up they had even had one of the dents repaired, and we hadn't even asked for it!

The van I purchased from these guys was as described. They are good fellas to deal with and their…read moreinventory is top of the line. They transported the van to me in another state and got me a good deal on shipping. Steve in sc

Love this place. I have bought at least 20 vehicles from them. Great service. Great people. They…read morealso have incredible deals on tires! I just bought a new truck at a competitor here in Saint Cloud as Eich doesn't sell new trucks. The service was really awful. Really made me appreciate how much I love working with Eich. 48 years! JP

My son and daughter bought a car together recently. Eich offers car loans through Wells Fargo with…read morean interest rate of 13%. The credit union gave them an interest rate of 6.9%, almost less than HALF. Eich assured them they had thoroughly checked every inch of the car before they drove it home, but within an hour the brake light came on, and a week later the engine light came on. Incredibly disappointing that Eich didn't thoroughly service the vehicle and actually FIX any issues as promised. LEMON DEALERSHIP