Family had been going here for years so I chose to get my next vehicle from Sell's. It turned into…read morea huge mistake. The vehicle I was set on was essentially being pushed heavily on me. It wasn't long after a list of issues, Corey was great at first, helpful, once it came to my request of a write up of what's wrong and a qoute he became short with me, a lot of excuses "I'm new here it's onlymy 3rd month", "I'm not a mechanic, I don't know anything about this". Brought the vehicle back look at something covered by the pathetic extended warranty that I had added into my bill. At the time expressed my concerns and to have a few things looked at, again asked for an inspection and qoute. Pick the vehicle up and it wasn't done. Again got the "I'm not a mechanic, I don't know anything about that". At this point I hadthe vehicle for months. Now I have more issues I'm facing. They tried to cover a preexisting issue by putting new tires on the vehicle and not addressing the cause of the tire wear. Notonly that nothing was mentioned. When I take to the sales Manager Corey he was extremely rude and unprofessional - sternly yelling atme on the phone for 10 minutes, wouldn't listen, cutting me off etc. Then tried to diagnose the car himself and told me what was needed - someone who responded with "I am not a mechanic, Iknow nothing about that". Then fed me BS excuses which was proven wrong information. Now completely ignored by sales and the shop at Sell's.

Wow! They gave me faith in humanity again! Their customer service was great and low-stress. They…read moreshould offer customer service training to all other dealerships in town. I had an engine light come on 29 days into my 30-day warranty provided by Sells Auto. They fixed it with no questions and gave me a car to use while they worked on mine. I didn't even have to beg for a car like they make you do at the big dealerships. I know where I am going for my next car purchase. Thank you Sell's Auto!

We've been going back to Southwood for decades now, looking at their current selection. It's always…read morebeen a pleasant process to secure the next vehicle that fits our needs. Practical, straight-forward and respectful of time and needs. They do what every used car dealer should. Service!

I was visiting from out of town and rented a car from Southwood Motors in the beginning of June…read more2014 and was more than pleased with the service I received. After having the car for a few days, I wanted to extend the number of days for the rental and they were able to accommodate this. Scott and the rest of the staff I came in contact with were super friendly and put forth exceptional customer service. On top of all this, the price was very reasonable. I will be using this service again in the future and highly recommend Southwood Motors for your next car rental.

I just bought my first car here on my own and it was such a great experience! Logan helped us out…read moreand he never pressured us or was pushy. I told him my price range and he didn't show me any cars above it or try and get me to finance through them, he just listened to what I wanted and showed us the cars that fit into that! They also gave me a fair value for my trade in and the price I paid for the used car was $300 under the Kelly Blue Book price, so as a dealership they are very fair. I recommend this place for anyone who just wants a good car at a fair price without any pressure to sign, go over budget, or finance through them!

I just recently purchased a used vehicle from here. The staff was extremely friendly and helpful in…read moreall ways possible. Werner helped me find the perfect car, and Fernando helped us get all the paperwork taken care. We felt our time was valued here, and the staff was all about getting us what we needed. I would highly recommend coming here for a vehicle!

My son and daughter bought a car together recently. Eich offers car loans through Wells Fargo with…read morean interest rate of 13%. The credit union gave them an interest rate of 6.9%, almost less than HALF. Eich assured them they had thoroughly checked every inch of the car before they drove it home, but within an hour the brake light came on, and a week later the engine light came on. Incredibly disappointing that Eich didn't thoroughly service the vehicle and actually FIX any issues as promised. LEMON DEALERSHIP

My Wife and I purchased a new 2024 Mazda CX5 from Eich Mazda, Aaron (salesman) Randy (manager) and…read moreSally in the finance office made this the best car buying experience we have ever had. The price was super and the service was excellent from start to finish, the nicest group of people I have ever done business with. We drove 4.5 hours from South Dakota to buy this car from Eich Mazda and it was well worth it. After I got home and had the car a few days I wanted a couple items from the parts department, I talked with Scott who was another great guy and he put my items in the mail the same day! We love our new Mazda and are so happy we bought it from Eich.

Very poor communication, bought a truck here in May2025 . Transmission went out 12 days later. I…read morewanted a different truck. I drove the truck not even a month. They worked out numbers to get me into a different one I lost 16000 dollars in that month. I gave them a great trade plus 6000 dollars down and I still lost 16000 dollars in a month. I would not recommend them at all. This was at MTH of Forest Lake.

MTH in Forest Lake took such great care of our family! We have been searching for a new to us car…read morefor more than 6 months. And we finally found an affordable solid car at MTH. Jamie & Rook made the process a breeze! We got exactly what we were hoping for! Thank you Jamie & Rook for professionalism and genuine warm and care! Thank you!