I went in for a microneedling session after seeing a promotion, and the experience was really…read moredisappointing. The assistant at the front was kind, but once I was with the provider, the energy shifted. The numbing cream was only left on for about 10 minutes, and when the treatment started, I still felt a lot of pain, which made me feel like the products or timing were not great. The actual microneedling itself was very short, maybe around 10 minutes, and she did not even cover my entire face, even though I expected a more thorough session. On top of that, she spent a big portion of the appointment pushing product packages and a membership instead of focusing on the treatment I was already there for. The attitude and overall customer service did not feel professional or caring. I would not recommend this place based on my experience.

Obsessed with Define! I have been to numerous Medspa business, facials, and other treatments…read more McKenzie is the only aesthetician who actually listened to me when I said I have very sensitive skin. She performed a hydro facial and did some other great things to my skin. I was glowing for days and did NOT get dry and flaky. She suggested a serum to help with my redness on the cheeks and I am one month in and it's actually working! I am returning in a few weeks to see her again for another treatment. As we get older we have to undo all that we've done to our face and I am so glad I was referred to McKenzie at Define Beauty!

The whole open community aspect of getting a facial would be something to get used to. I'm used to…read moremore of a spa like environment and for the price of their facials ($150) I would expect a higher end experience, not sharing a seat just like a great clips or barbershop. The facial massage is excellent but they no longer offer mini treatments or packages so the only way to get a facial massage now is to book a full one hour facial.

The staff was all very lovely and greeted everyone promptly upon arrival. The check in process was…read moresmooth and was offered water while I waited. The space itself is decorated well and the layout seems to maximize the utilization of the space. Their bathroom is stocked with hygiene items if needed. I will say, the actual space for facials feels cramped as I had to weave my way around the estheticians to make my way to the bathroom prior to my appointment slot. I have been to a handful of spas throughout the valley and many membership based studios, and this setup was a tad unappealing. There are six stations located in the back studio space with each guest laying side by side which does not feel private. For the price of services offered if expect some privacy during each service. The facial itself was lovely, with the initial steps being thoroughly explained by the esthetician. At the end of service, I was recommended a few products to utilize during my home skincare routine.

Last year I moved to Phoenix. I had been interested in microblading for a while but was concerned…read moreabout finding the right aesthetician to do them. I happened to compliment a coworker's brows and she admitted she had gotten them microbladed at Sage Organic Skin Care. I booked an appointment immediately. I am obsessed. Amber does a phenomenal job. She is clear about the process, honest and direct. I appreciate it and while she tried to downplay what I should expect, she exceeded all my expectations. Amber is an artist. Until yesterday, I had only gone to Amber for my brows. Yesterday I had a facial. It was amazing. My skin looks today. I'm rocking the no make up look. It was so relaxing, I seriously left feeling like I was tipsy . You can ask Amber about that. I also asked her to bring @human.todd with her (check him out on IG) so I could really chill and enjoy the facial. She obliged. My entire experience with Amber and Sage Organic Skin Care has been fantastic. Amber and I always manage to have some sort of hilarious conversation and I leave feeling . Every time my mom sees me she says "those brows though!" She notices and so have other people. You know your aesthetician is legit when people are noticing. Check out the photos of me and @human.todd and see for yourself.

Amber is truly amazing and will make your skin glow like a baby!! She has a relaxing vibe and clean…read moreyet comfortable atmosphere. Definitely recommend her services, best in the business!

Highly recommend Arcadia Wellness! I am always greeted with a smile and made to feel welcome from…read morethe moment I walk in. I always see Chesney, and she's amazing--professional, knowledgeable, and always up for the challenge. I also appreciate that they never try to upsell me or pressure me into additional services. The care and customer service are consistently excellent. I highly recommend Arcadia Wellness to anyone looking for a great experience!

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Came in for micro needling and now have gridlines on my forehead and scars on the sides of my face…read more I've been receiving micro needling treatments from Stockton for a year now and have never had an issue. I came into Phoenix skin because I was hoping for a better price but for the quality of work it matched. I saw Katerina and although very sweet I think she needs re training on how to do micro needling. Her passes are all over and she dug the needle into my smile lines and forehead. She also was touching her gloved hand to my headscarf while also using that same gloved hand to apply the PRP.

I called to make an appointment for laser tattoo removal around 4pm yesterday. I had 4 previous…read moretreatments by them but I haven't been consistent with going the past couple of years. It's pricey and it hurts. Anyway, I was quoted a price by the gal (Anna) that made the appointment. I understand that prices for things have gone up, I was ok with that and provided my card for the deposit. I asked what the best numbing cream was that I could buy to numb myself up before the appointment, she said that the laser tech would call me. This morning Katarina the laser technician called, she said that it was going to be over $300 MORE than what I was told the afternoon before. I was shocked, I asked about the multiple tattoo discount, she said she wasn't sure and she put me on hold for over 5 minutes. I hung up and decided to call back and just cancel. Anna answered the phone and I asked her about the massive difference in cost- she claimed that she didn't recall speaking with me the afternoon prior- Yeah, right. Selective amnesia. So, by this point I just told her to cancel my appointment. She needs to have her head checked. Katarina called back and gave me another quote with the "discount", still well over $200 what I was quoted the afternoon before. They were not apologetic at all. Poor customer service. I'll be going elsewhere.

Love Damien, his energy is contagious and necessary early in the day, love this location, and the…read moreservices, I am noticing a difference from getting the Power resurfacing facials, love them, feeling the difference in my face too. I would definitely recommend, and would say it's worth the self care investment!! All the RNs are great, and consistently friendly!!

First-time client here--I've never had a laser facial before and decided to try it since they were…read morerunning a $50 promotion. I even called the day before to confirm because my confirmation email said it would be a 15-minute laser facial, and I wanted to make sure it was a full treatment. I was reassured at the time. I drove 35 minutes to get there, only for the "full laser facial" to last about 2 minutes. It was honestly shocking and very disappointing. The entire time, both people I interacted with were focused on trying to sell me their monthly package rather than actually providing a quality service or explaining anything. I left feeling confused, like what did I just pay for? It did not feel like a legitimate experience. I did leave a $10 tip, but only because the person who performed the service was pregnant and I felt bad--not because the service itself warranted it. Overall, I wouldn't recommend this place. Save your time and money. Better off buying face cream.

I had a great experience with Amanda! I did get a lash lift for the first time and I love the…read moreresults. It is also a very relaxing environment. Will definitely rebook! So glad I found her studio.

Amanda is incredible, there is no one better in all of Arizona for facials and lash/brow services…read more I travel frequently and often forget to book my appointments ahead of time -- somehow, Amanda manages to always fit me into her super busy schedule. She goes out of her way to accommodate a tight turnaround by working miracles. The other incredible thing about Amanda is that she's an absolute perfectionist and won't be happy unless the exact desired result is achieved. I once wasn't able to stay for the full brow appointment, not giving Amanda time to clean my brows up and she followed up with me and asked me to come in, free of charge, whenever best for me, just to finish the job perfectly. There is no one more experienced or knowledgable in the Valley, Amanda is elite.

Kristin and Kristen are exceptionally talented experts in their field. As saturated as the…read moreaesthetic /skincare business is, it can be very difficult to find a match that's best for your needs and personality. They both listen with care and deliver on results. They find the process that's best for your comfortability and skin type. They have my ultimate trust! The staff at Uptown is amazing. All are helpful and professional. I can't recommend this business enough.

I'm very impressed with the owners ability to re-do my lash lift +tint for free and completely…read morerefund me. Amazing service on her part! She did a great job, nothing burned and I felt comfortable the whole time. However regarding the result of the product, I can't say I'm too happy with and probably won't return.

The staff were super friendly and welcoming. I am not happy with the results though. I spent…read more$513.00 on Botox for my forehead for it to look similar to what it did before. I'm disappointed. They schedule a follow up phone appointment to discuss results but they never followed up. They market that their first 10 units are free but it still came out to more than I've ever paid for Botox.

I saw Tanya for the first time yesterday and I am so impressed! First off she came in special to…read morefit me in on my birthday which was so sweet. I wanted lip filler but was so scared because I had migration in the past. She decided to use a different filler than I had in the past and I added DAO tox and a lip flip to achieve exactly what I wanted. My lips are so perfect I'm so obsessed, she truly is the best!! This picture is immediately after and I knew I made the right choice.

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!