I went in for a microneedling session after seeing a promotion, and the experience was really…read moredisappointing. The assistant at the front was kind, but once I was with the provider, the energy shifted. The numbing cream was only left on for about 10 minutes, and when the treatment started, I still felt a lot of pain, which made me feel like the products or timing were not great. The actual microneedling itself was very short, maybe around 10 minutes, and she did not even cover my entire face, even though I expected a more thorough session. On top of that, she spent a big portion of the appointment pushing product packages and a membership instead of focusing on the treatment I was already there for. The attitude and overall customer service did not feel professional or caring. I would not recommend this place based on my experience.

Obsessed with Define! I have been to numerous Medspa business, facials, and other treatments…read more McKenzie is the only aesthetician who actually listened to me when I said I have very sensitive skin. She performed a hydro facial and did some other great things to my skin. I was glowing for days and did NOT get dry and flaky. She suggested a serum to help with my redness on the cheeks and I am one month in and it's actually working! I am returning in a few weeks to see her again for another treatment. As we get older we have to undo all that we've done to our face and I am so glad I was referred to McKenzie at Define Beauty!

I've been coming to Hi, Skin for a while and the estheticians are consistently wonderful. I've…read morealways had great facials, which makes this recent experience disappointing. I had to cancel a same-day appointment due to a work emergency and was told over the phone it was "no problem." By Chastity (I think that was her name if I remember correctly). Later, I noticed a $25 cancellation fee charged to my credit card, even though my membership is set up on my debit card. I was never informed about the fee during the call, nor did I authorize my credit card to be used for membership charges. At my next visit, I updated my debit card information, but my monthly membership was again charged to my credit card. When I stopped by to purchase a Valentine's Day gift card that weekend, I explained the situation to the front desk and was told they wouldn't have charged it without authorization. There was no apology or acknowledgment, which was disappointing, especially given I was actively supporting the business. The estheticians are great, but the billing confusion and lack of customer service at the front desk have me reconsidering my membership.

This was my second visit and it was AMAZING! Kelly went over my skin needs and made…read morerecommendations. It was the BEST thing I've ever done for myself and I highly recommend her. I did the Really Good Facial (that IS really good), and anti-aging infusion, and face massage. Me and my skin feel amazing and I see results immediately.

I've been going to Sage for over a decade, and Amber is simply the best. The vibe is always…read morewelcoming and relaxing, and you can tell a lot of care goes into every detail of the experience. My skin always looks and feels amazing after any of her treatments. Whether you're going in for something restorative, results-driven, or just a little self-care, she has something for it. She's incredibly knowledgeable. If you're looking for someone who consistently delivers great results and makes you feel taken care of, Amber is the one. I wouldn't trust my skin to anyone else.

Amber is truly amazing and will make your skin glow like a baby!! She has a relaxing vibe and clean…read moreyet comfortable atmosphere. Definitely recommend her services, best in the business!

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Sarah has helped me with my weight loss journey. She is knowledgeable, accessible, and…read moreprofessional. I was actually referred to her by a friend who had a great experience also

Came in for micro needling and now have gridlines on my forehead and scars on the sides of my face…read more I've been receiving micro needling treatments from Stockton for a year now and have never had an issue. I came into Phoenix skin because I was hoping for a better price but for the quality of work it matched. I saw Katerina and although very sweet I think she needs re training on how to do micro needling. Her passes are all over and she dug the needle into my smile lines and forehead. She also was touching her gloved hand to my headscarf while also using that same gloved hand to apply the PRP.

I called to make an appointment for laser tattoo removal around 4pm yesterday. I had 4 previous…read moretreatments by them but I haven't been consistent with going the past couple of years. It's pricey and it hurts. Anyway, I was quoted a price by the gal (Anna) that made the appointment. I understand that prices for things have gone up, I was ok with that and provided my card for the deposit. I asked what the best numbing cream was that I could buy to numb myself up before the appointment, she said that the laser tech would call me. This morning Katarina the laser technician called, she said that it was going to be over $300 MORE than what I was told the afternoon before. I was shocked, I asked about the multiple tattoo discount, she said she wasn't sure and she put me on hold for over 5 minutes. I hung up and decided to call back and just cancel. Anna answered the phone and I asked her about the massive difference in cost- she claimed that she didn't recall speaking with me the afternoon prior- Yeah, right. Selective amnesia. So, by this point I just told her to cancel my appointment. She needs to have her head checked. Katarina called back and gave me another quote with the "discount", still well over $200 what I was quoted the afternoon before. They were not apologetic at all. Poor customer service. I'll be going elsewhere.

All of the staff was very kind and knowledgeable, but the most important thing to me was hearing…read moreand seeing what the facials actually did for one of the staff members, you can see that they actually back their facials and that they work.

First-time client here--I've never had a laser facial before and decided to try it since they were…read morerunning a $50 promotion. I even called the day before to confirm because my confirmation email said it would be a 15-minute laser facial, and I wanted to make sure it was a full treatment. I was reassured at the time. I drove 35 minutes to get there, only for the "full laser facial" to last about 2 minutes. It was honestly shocking and very disappointing. The entire time, both people I interacted with were focused on trying to sell me their monthly package rather than actually providing a quality service or explaining anything. I left feeling confused, like what did I just pay for? It did not feel like a legitimate experience. I did leave a $10 tip, but only because the person who performed the service was pregnant and I felt bad--not because the service itself warranted it. Overall, I wouldn't recommend this place. Save your time and money. Better off buying face cream.

Amanda is incredible, there is no one better in all of Arizona for facials and lash/brow services…read more I travel frequently and often forget to book my appointments ahead of time -- somehow, Amanda manages to always fit me into her super busy schedule. She goes out of her way to accommodate a tight turnaround by working miracles. The other incredible thing about Amanda is that she's an absolute perfectionist and won't be happy unless the exact desired result is achieved. I once wasn't able to stay for the full brow appointment, not giving Amanda time to clean my brows up and she followed up with me and asked me to come in, free of charge, whenever best for me, just to finish the job perfectly. There is no one more experienced or knowledgable in the Valley, Amanda is elite.

Amanda was awesome! She was so sweet, her studio is super comfy, and I was so relaxed during my…read moreeyelash lift that I was falling asleep...that is how gentle she is! I definitely would love to go back to try a facial. I only had to wear mascara for my wedding, no fake lashes because of the great lift and tint. Highly recommend!

Kristen is the best! Amazing service always. She always discusses my concerns and is highly…read moreknowledgeable. I would recommend Kristen and Uptown to anyone and everyone.

I'm very impressed with the owners ability to re-do my lash lift +tint for free and completely…read morerefund me. Amazing service on her part! She did a great job, nothing burned and I felt comfortable the whole time. However regarding the result of the product, I can't say I'm too happy with and probably won't return.

I saw Tanya for the first time yesterday and I am so impressed! First off she came in special to…read morefit me in on my birthday which was so sweet. I wanted lip filler but was so scared because I had migration in the past. She decided to use a different filler than I had in the past and I added DAO tox and a lip flip to achieve exactly what I wanted. My lips are so perfect I'm so obsessed, she truly is the best!! This picture is immediately after and I knew I made the right choice.

The staff were super friendly and welcoming. I am not happy with the results though. I spent…read more$513.00 on Botox for my forehead for it to look similar to what it did before. I'm disappointed. They schedule a follow up phone appointment to discuss results but they never followed up. They market that their first 10 units are free but it still came out to more than I've ever paid for Botox.

I had my first PDGF treatment with Kelsey and had such a great experience. She made me feel really…read morecomfortable from the start and took the time to explain everything clearly. I felt confident in her recommendation and trusted the plan she created for me. Excited to see my results--highly recommend her!

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!