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    MorningStar

    4.3 (4 reviews)
    Closed 10:00 am - 7:00 pm

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    Macauley Technologies

    Macauley Technologies

    (7 reviews)

    We thought this was as a great company. We spent over $10k with them installing a new projector tv…read moreand other needs when we moved to a house they had previously serviced. We even referred them to our neighbors who also used them in two houses. We needed our lamp bulb in our projector replaced. It seems to burn out every year. Last year they charged us $275. This year they want $825 for the exact same thing. We InquIred thinking maybe they made a mistake or had the wrong model. Nope. They told us we were mistaken even though this sells online as low as $190. We tried to speak with owner Bryan who really needs his customer service skills refreshed. Beware this company. They might have been decent a few years ago but they are rude and charge obscene prices. No wonder they have a slew of terrible reviews as of late.

    For several years Macauley has done all of the audio/video work in my home, both selling and…read moreservicing my equipment. I have done business with very few companies in any business that are as honest and decent as Macauley. My sales rep is Craig Ragsdale (512-985-9081). He takes the time to carefully explain to me what he thinks I need and why, and I always wind up agreeing. The techs are professional with many years of experience, obviously very smart, with lots of common sense. Please understand that like everything else, you'll always be able to get a better price elsewhere, but the savings won't be worth the risk of getting burned. As my late, great momma used to say, "You pays for what you gets and you gets for what you pays."

    MorningStar - realestate - Updated May 2026

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