As most would know, when you enter a leasing office, it is hit or miss on the personality you will see from a leasing agent. If you are within 60 days of moving, they love you! However, if you are just checking out your future options, they can be so rude that you run and never go back.
My mom and I visited several months ago. My parent's place is close by and I was curious. Dianna knew that i wasn't looking to move until much later in the year.
She still took the time to show me my options and was as delightful as could be!
Although the apartments were amazing, I eliminated this complex as I wanted designated parking (I come from a townhome with a garage).
After months of research and a change of plans, my sister and I were willing to look in to our options.
Imagine my surprise when Dianna greeted us! I was so pleased to see her face!
Our appointment was for 4:00 PM. We were on time and she was ready to show us anything! She was inviting, kind, knowledgeable and willing to stay after hours! What? She stuck around for, at least, 30 minutes after when she should be packing up and headed home. She continued to be gracious and kind!
We adored the apartment and immediately wanted to apply! An apartment is just an apartment. Price always matters. When you are treated with grace and commitment, everything looks even better!
Thank you, Dianna, for taking the time to make sure that we understood all of our choices and for making us feel important! We appreciate your time and commitment to the property.
The apartment is amazing! However, it does not sell itself! You made us comfortable and you made us feel welcomed. Your positive attitude and recollection of my preferences, really sold us! Thank you for your attention to detail and effort! We appreciate you!
The B2 was perfect for my sister and I! We applied and, being anxious, apparently applied incorrectly. Dianna reached out and walked us through everything and worked in the background.
Caring and considerate staff is number one! Thank you, Dianna! read more