Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

Did a walk in near lunch time and promptly got taken care of with politeness and humor. Couldn't be…read moremore satisfied with the service.

Sad story. This was my second experience with them. First time they replaced the broken screen on…read moremy Motorola. It was not cheap but acceptable. And the service was very good. Then I brought them more difficult task Xiaomi phone with fingerprint sensor. They told me that there are 2 options - cheaper, but without the sensor, and more expensive, but it would work as original. I have picked up the later. When the phone was ready, I found out that the sensor was not working. And there it started. Instead of admitting the mistake, they started blaming me. The lady (later she appeared to be the owner's wife) came out to the front and told that the sensor needs to be initiated after screen replacement. I asked to help me with that, but then she told that there was a water damage exactly where the sensor sat. But the phone clearly showed that the sensor was not working. I did not shout, I only asked one question - why did you lie to me and why are you lying now. The exited lady when back, saying that she would put my old screen back. Then the owner appeared and insulted me with the statement that I am not welcome there any more; that I brought troubles to their establishment. After all instead of suggesting me to adjust the price of suggest me any other kind of satisfaction, they told me to pay in full or they would put my old screen back. I had to pay but this was the biggest frustration of the year for me. I always try to support local business and this was very my disappointing. To realize there attitude, you just need to read their responses to negative reviews. These ppl know nothing about responsibility, respect and customer service.

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

Great service. Thanks for the quick turn around on my computer. Cary Pread more

Geoff Bennett is outstanding! If you need expert laptop support, PC Geeks in Carrollton is the…read moreplace. As a physician, I must have daily laptop support, and Geoff turned mine around the same day, so I could continue to work. He has a customer first focus. For expert laptop repair, and prompt and courteous service, this is your best choice!

This is the Best Computer repair company by far.. he is honest and fair with pricing.read more

Travis is very knowledgeable, efficient and fair. He has helped me out several times, always…read morefriendly and happy to assist. He is a genuinely good person and it shows. I highly recommend his services.

Zach is amazing. He is patient with us, provides timely and sometimes emergency services, is very…read moreknowledgeable, professional, and is reasonable considering all you get from him.

Absolutely the best in the business!! If you're concerned about the security or optimization of…read moreyour current computer system, you really should give Zach a call. He is knowledgable, patient and SO helpful! As an office manager for a busy maid service company, I can attest to how valuable a tech expert can be in keeping your customers' and clients' information safe. I wouldn't trust anyone else with my business or personal computers.