Total fraud. I was sold a poorly made and defective screen on January 17, 2019 and Ron keeps…read moretelling me he will refund my money. This is now June 26 and still no refund. Ron has told me a several occasions that he will send it "Today" or "by the end of the week" and still nothing. Do not buy. The screen I received was a very poorly made knock off and it was extremely dark and out of focus. Ron talks a good game but no sincerity whatsoever.

Experience: One Star. Product: Two Stars. (only because the…read morescreen works) I don't think I've ever written a yelp review before, but I would have appreciated a heads-up about this company, so I'm hoping to supply one for the next person. THE PRODUCT - Macbook Pro 13" 2015 Retina D.A. Most importantly, **this screen is cased in plastic.** Even though their website specifically guarantees a "Metal Display Housing Cover". I really hope they didn't skimp on all the other key materials, but who can say. If you'd like to be able to pass your mac off as a mac again, this isn't the screen for you. That said, the screen is **working well** - I'm not noticing any issues with wifi, or anything else so far (one week in). The camera is pretty low quality, but since I haven't used the original Apple camera in months - because of this experience, see below - I can't really compare the two. I am no screen engineer or designer, so I can't speak to the color balance or anything like that. THE EXPERIENCE If I sound upset or downright fried, it's because I am. My original Apple screen started glitching on December 23rd. I asked my brother for help - he's a mechanical and electrical engineer, so it's his forte. He found this replacement part and felt pretty good about it, so we decided to replace it ourselves instead of paying probably north of $1k at the genius bar. The screen was out of stock at the time, so we waited until it was available again. On February 3rd, we were finally able to place the order for the replacement screen. **My credit card was charged immediately, and I received an email that the order was processed.** Their website said that they'd have "nothing [shipped] until the 14th due to the lunar new year", even though it also said they were in stock. Fine, we waited, and the lunar new year came and went. It was shipping flat rate, so I figured I'd give it the 10 business days to arrive. Nothing. On March 2nd, I wrote to the customer support email to ask what happened. On March 6th, I called and left a voicemail requesting a call back urgently. When I finally got a call back from Ron, I was pretty upset about the whole thing. To add fuel to the fire, **Ron immediately accused me of fraud.** Excellent. Ron said he must have emailed me back the week prior - but he definitely did not. He tells me that my order looked fraudulent, so they didn't ship the screen. I asked him why I didn't receive an email letting ME know about this? How on earth is it okay to take my $350 and send me nothing? Who's really the fraud here? I said that I completely understood if his company is dealing with a fraud attack, as he claimed, and I that would figure out a way to change my payment information and/or delivery address to look less fraudulent - my new mailing address is a PO Box and I had to leave my laptop with my brother in a different state at Christmas because of the shipping delays. I understand where he was coming from, but where was the communication????? He was sitting on my money and communicating nothing! So Ron is finally convinced that I'm not fraudulent, and **promises** to ship me my screen immediately. He says he'll hand-ship it himself that evening - sounds impressive, right? No. That was Wednesday, March 6th, and I heard nothing at all. One week later, I called Ron back to asked for a tracking number on that shipment. Ron got upset with me, said package thefts are a huge problem, and it must have been stolen, that he was out $350 bucks, yada yada, fraud, etc. (My brother works from home - in a residential neighborhood with houses far apart - and knows the delivery guys personally. He answers the doorbell for the packages. There's no way.) He said there was no tracking number because he went over to Fedex himself and shipped it with cash out-of-pocket. He sounded pissed, like it was my fault he's in this mess. I couldn't believe my ears. By the way, paying out of pocket to ship my package is absurd, the company should pay, and I would have preferred the proper channels, where I could get a shipping confirmation email and track my package. Ron says that he searched his whole car and couldn't find the paper receipt anywhere. At this point, I highly doubt he shipped a screen, and I also doubt that there even is a "proper channel" for this business. PS Ron introduces himself as Customer Service on the phone, but according to Yelp, he's really the owner. Who knows. I'm just detailing my experience for y'all at this point. It's been a really long time since I've dealt with anyone or any company this unprofessional, either personally or professionally. Long story short: the screen never arrives, Ron finally refunds my original purchase, uses manipulative language on our phone calls to suggest that he's the victim, only takes responsibility of these errors when he can spin it to come out the savior in the end. I bought another screen, it arrived with a **PLASTIC CASING** - pretty sure that's fraud, Ron.

Alex is amazing. I spent 12 hours with QB support and they never could help with a serious problem…read moreI had with what they said was a corrupt company file. I was devastated. Out of the blue, I found TeamLogic and gave them a call thinking what have I got to lose? I spoke to Alex and within 30 minutes, he not only found the corrupt file, but was able to restore it and get my system up and working once again. I am over joyed with the competence of this IT professional. I can't say enough about the competence of Alex's understanding of systems. Thank you, Alex for working out this and saving me from trying to recreate the entire 2022 year of financials.

These guys are amazing! They helped me resolve issues that I was told by a different IT person,…read morewas not worth trying to fix! Decided to get a second opinion and I am so glad I did! I found TeamLogic IT after reading 5 star reviews on Google and Yelp. I called their number a little after 5:00 and Mo answered. I told him my issues and he spent at least 10-15 minutes listening to me and was sure that he could help me. (I was locked out of One Drive with years of files and photos potentially lost forever, I thought I had been hacked with ransomware and was ready to trash my desk top and laptops based on what the other IT guy had told me!). The next day I went in and I knew I was in the right place within the first few minutes of visiting with them. I showed them several issues that had occurred simultaneously, so I didn't know how it was all tied together or which happened first. They were able to retrieve my email, found a copy of my One Drive and helped me set up a new One Drive Account that was an exact duplicate of what I had lost!! They helped me choose a better anti-virus and malware protection and cleaned up both computers and backed everything up to an external hard drive! I was SO relieved! They were SO patient and very knowledgeable....and so polite! They even helped me take my computers to and from the car Being a Realtor, I am often asked for referrals and I am very careful about who I refer...I have no reservations, TeamLogic IT-Plano is my new and only choice for IT! Thank you Mo, Joseph and Kevin! Well done!

Great service, quick turn around on orders, friendly and easy business to work with, highly…read morerecommend them for all of your printing needs.

Great service!! Every time we've needed anything they were more than willing to help. Prices…read moreseems extremely fair, and turnaround time has always been above expectations. From ordering, to getting the proofs, to picking up my orders, I've never had one issue. I'd would highly suggest them!! NV

Great experience the guys came in and did a professional job in half the time quoted. There's not a…read morewire in sight and my system is better than I could have ever imagined. After receiving 3 quotes I went with Brandon because: 1 - his camera system required no monthly fees (the others were $10+ monthly) 2 - his camera system comes with a 2 year warranty (the other 2 did not) 3 - his camera system was WIRED (the other 2 companies wanted to install wireless and add solar paneling for power and boosters for the WiFi and these modifications meant more $$$$) 4 - Fast response and very communicative So those were the reasons I picked him. But now - AFTER having the service I am happier with this system than I thought I could or would be with a camera system. I have custom zones that identify people in my privacy areas. My first experience was ordering a pizza on the day my camera system was installed. I knew the pizza guy was here before he rang my doorbell! Now that's what a camera system is supposed to do! Excellent job Brandon!! I forgot to mention he also got motion lights installed all around my home. Glad I made the right choice with Bright Guys!

I recently moved into a house with security cameras installed. The previous seller left Brandon's…read morebusiness card saying if I needed help setting up the cameras, this is the guy to call. I called Brandon not quite sure what to expect cost wise to set up the cameras, whether there would be a monthly cost, etc. Once I contacted Brandon, he was out to the house immediately. He was very thorough, explained the system to me and explained there is no monthly subscription fee as the system I have records to a DVR. He helped set up the app on both mine and my wife's cell phone and walked us through how to snip videos and put them on a USB. At this point, I was very satisfied with Brandon's response and professionalism while at the house, and the price was extremely fair as well. A couple of days after the system was set up I began to have an issue viewing the cameras. I contacted Brandon once again and he walked me through the steps to diagnose the issue over the phone. Turns out the hard drive went bad, so he told me which one to order on Amazon. It came in, and being busy with the move I wasn't able to contact him again to install it until 9:30PM on a Sunday night. Amazingly, he called right away and walked me entirely through the setup of the new hard drive. Again, at 9:30PM on a SUNDAY night, Brandon called me back right away after contacting him and walked me through all steps necessary and didn't even charge me. Brandon is very responsive to customer needs and goes out of his way to make sure everything is correct. I will never use anyone again for home security install and I recommend you don't either. Brandon truly cares about his clients and his level of customer service is second to none. Wish I could give more than 5 Stars.

Excellent service, fast response times, and a very knowledgeable team. Highly recommend them for…read moreany small business looking for dependable IT support

Nathen has helped our company over the years and he does a great job. He is like part of the family…read morenow around here but more importantly he has always provided excellent customer service and he knows his line of work and as the company has grown he has grown our system to make it fit our needs. Tony H.

Nathan provided excellent customer service while at our home. We had a laptop with an issue that…read morerequired reload of the Windows systems. He provided solid recommendations and handled the situation efficiently.

The guys at Sentry Global Technologies have done a great job of helping me get my new firewall…read moreinstalled. They provide computer, server and network support for my small office of about 20 people. We have a VPN and 3 servers that all need to be managed and these guys do a great job. They also help me with backing up all my servers. Great service and reliable support.

These people are outstanding!…read more I work for a small firm, and we called them for help when our usual IT guy failed to show up. Everything about them was professional and impressive, from the young woman answering the phone to the engineer who called us back within ten minutes, was on site within a half-hour and had us up and running again in twenty minutes, to the CEO who called the next day to make sure that we were happy with their services (wow, were we!). We signed an agreement with them to take care of our network on an ongoing basis. They are great!

We use these guys to sub contract our telephony support. They do a great job and are always on top…read moreof issues when they are needed. Our customer's think they do a great job and it makes them very happy with us as well. Highly recommended.