AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

John came by to do my summer HVAC inspection. He was kind, courteous and professional and walked me…read morethrough what he was gonna both before and after. Highly recommend!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

Brace yourself because he will charge you for everything. You will be charged separately for…read moretrouble shooting and you will also be charged for his labor time to fix your system. You will also be charged for travel time to your destination. You will have a large repair bill by the time his visit is over. He uses a program on his computer with pre-programmed labor rates for absolutely everything. As a one man operation I would think he would work much faster than he does, but he is actually quite slow. And to top it off, if you ask him to explain the various charges, he develops an attitude. Buyer beware.

Very good experience with this AC vendor ! Showed up when scheduled, responsive when had initial…read moreconcerns and installed the unit quickly. Works well but in initial days of install. With price perks given (complementary maintenance package, etc.) and service responsiveness thusfar, I am expecting to be very satisfied with this Eco Pro relationship going forward.

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

Preferred Comfort replaced my air conditioner with a Trane unit back in 2024. It's been running…read moreflawless ever since. Vinny and his crew were great to work with.

Called Preferred for an AC issue. They came on time and communication clearly throughout the…read moreprocess. They recommended a part change rather than pushing for more services, which shows they want to do what's best for the customer. AC issue is fixed. air is blowing nice and cool. Would definitely recommend this group!!

Punctual, dependable and quality service provided by competent technicians. They put in my air…read moreconditioning unit two years ago. Very neat work. They fixed an ongoing problem and my unit has worked very well since the installation. They call to schedule seasonal maintenance. Their technicians keep you informed of their ETA and all have been friendly and professional. Their fees are reasonable. I highly recommend this company.

We have been using Fricold for about 2-3 years now and have been very pleased with their services…read more We first found Fricold when our furnace broke a couple of winters ago. Another heating company in the area came out to look at it and told us that the furnace required a new part that was not available anywhere in the Chicagoland area. (which was just a lie to try to get us to buy a new furnace from them instead) Wanting another opinion, we called Fricold. The serviceman came within the hour and fixed our furnace quickly, apparently having no problem finding the part needed. That furnace is still working fine today. Since then, we have used Fricold for our regular HVAC cleaning and maintenance. In addition to providing good, honest services, they are always very courteous. They also take their shoes off (or put covers over their work shoes) before entering the house, which I appreciate.

Still no Call back from…read moreThese scammers. Absolute shysters. DO NOT USE THEM. unless you do not want your heating ac fixed and spend hundreds of dollars for absolutely no resolution. Zero zero Zero stars. AVOID

Absolutely the worst. They Could not figure out the problem on multiple trips. Charged me a…read morelot of money anddddddd Still broken. No problem it's 30 degrees out. Should be cited and closed by the BBB. If you are not able to perform the simplest of jobs and then charge hundreds of dollars for said failure, you should be shuttered !

My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

Quick same day service for the second time, quickly found & fixed the problem without replacing the…read moreunit. No hassles, good price. Would hire them again.

Hero Air is great as far as I can tell. I mean it seems like nothing comes cheap but they at least…read moreseem fair. I will copy the review I wrote about ABC, which lead me to hiring Hero Air in the first place to give you the full picture: Update: ABC did show up at 8pm the following night and proceeded to quote me $1,363 to replace some components and $475 to deep clean the condenser coil. I was paying for their VIP service and that is the quote I got. I said no way since I trust them zero. Got Hero Air, who get amazing reviews on Yelp to come out and were there within 2 hours. Turns out I needed a new thermostat, which all in for diagnosing, running out to get the thermostat, and installing for $407. He also recommended a deep cleaning and charged me $150, so for $557 instead of $1,833 which wouldn't have even fixed the problem I am up and running 4 hours after requesting an appointment. So when I said above they hope idiots will let them get away with charging triple, I was not exaggerating. ABC deserves to go out of business. It seems like with their AI reservation system and "fluid" scheduling they probably go bought out by private equity and it seems like they are running themselves into the ground. DO NOT USE THEM FOR ANYTHING!

Vladimir and his crew replaced our AC/Furnace/Humidifier. They worked from early morning until…read morelate evening to get the system in a working state, on a high heat index day. They are very flexible on working with my needs and offered a very reasonable priced system Despite some required adjustments due to a different sized system, they were willing to work with me around the pricing. Vladimir is very professional and was in constant communication with me throughout the entire process. I highly recommend Hero Air!

Duke is the best! Duke and his crew were professional, reliable, knowledgeable, and informative…read more My husband and I are very highly impressed with the end result. We are very satisfied and very happy with his service. Duke is a great person and business owner. You pay for the best and you will receive the best. Thank you Duke!! Dukes heating and air conditioning service. Thank you.

We hired Dukes Heating after our heater started making a very loud noise. From the very beginning,…read morethey were completely transparent with the quote. They arrived within the time window they had provided, performed a thorough diagnosis, and later called us to confirm the return visit and parts installation. Throughout the entire process, they were friendly, attentive, and extremely transparent. On the day of installation, we experienced a few unexpected challenges, but they stayed until everything was fully resolved and only left once the heater was working properly. They are honest, transparent, proactive, and truly professional. They honored the original quote they gave us on day one even though they had to stay here for longer than expected for the job they had to do, emphasizing that maintaining customer trust was their priority -- and they absolutely did. Andrew and John were fantastic -- they handled everything professionally and made sure we felt supported and satisfied every step of the way. We would recommend them to all of our friends, and if we ever need service again, they will definitely be our first call.