Hi, I requested Bates come out to replace a diverter valve in my shower. I was able to schedule it…read moreon Yelp. They replaced the valve, it took a bit under and hour and they charged $475. Which while not cheap is less than the last plumber I used who charged more than $600 for less than an hour of labor.

Asked them to install a backup sump pump + battery and couldnt be happier. Agreed on a price and…read morewhen they got here they went straight to work no bullsh*t. Finished the job in less than an hour with a clean install. Everything was quick and easy. Would hire again

I hired this company in January because of its strong online reviews and reputation in the…read morecommunity. Unfortunately, my experience ended up costing me thousands of dollars and months of frustration. After a sewer backup, they determined that a section of my sewer line needed to be excavated and replaced. I was home alone with my young kids and was told that it would cost almost $10,000 to do the work, but that the owner sometimes discounts if people pay cash, which seemed strange to me. Approximately 6-10 feet of pipe was removed, but the backup issue was never resolved, and they told me it would cost them several thousand dollars more for them to continue to look for the problem. The employees were extremely unprofessional, and were swearing constantly to me when they were explaining my sewer situation, which I have on video. Their model seems to be fear based selling, and they capitalize on people in their moments of desperation. They left exposed sewer pipe open in my basement, and no working plumbing for several days. At this point, I hired a second plumbing company for second opinion. They used the proper cleanout, found the actual blockage near the sidewalk, and cleared it by rodding, without removing the section of pipe that had been excavated. They also had to repair and reconnect the work that had already been performed. This was all done within a few hours, and never needing to excavate any sewer pipe. Between the original invoice and the corrective work , this mistake became extremely expensive. As I looked into what had happened, I confirmed with our Village that no permit had been issued for the excavation work performed at my home, despite our contract with the company saying they would submit these. I also learned that the company's village plumbing license had expired at the time the work was completed. That was alarming to discover after the fact. I made every effort to resolve this directly with the owner, Ron, before considering legal action. Instead, he told me to talk to his insurance carrier, who ultimately denied his claim. I was left paying for work that should never have been necessary and repeatedly dismissed by this company throughout the process, and they seem to show no remorse for the damage they caused our home and family. I've since spoken with other homeowners in the area who shared similar experiences regarding The fair plumber recommending sewer excavation. While I can't speak to the details of their situations, it reinforced my decision to share my own experience, so no one else is taken advantage of or treated this unfairly. If you're facing a sewer issue, or any plumbing issue, I highly recommend getting a second opinion before authorizing excavation or sewer line replacement.

Never calling The Fair Plumber again. We used them years ago and spent over $6,000 to replace an…read moreoutdoor pipe, so when we started having a similar issue, we called them back. They did come out quickly, which I appreciated. However, they quoted us $17,000 to replace about 20 feet of piping. Thankfully, a friend encouraged me to get a second opinion. Another company came out within an hour, used a different tool, flushed the line, and resolved the issue for $900. I cannot believe I was almost pressured into paying $17,000 for a problem that was fixed for $900. To make matters worse, the manager was very unpleasant when I told him I wanted to check with another company. Extremely disappointing experience. I would not recommend The Fair Plumber.

So helpful! AC went out right before 90 degree temps are gonna hit. I called at 830am and Brian was…read morehere by 10am to fix it and gave advice on what to look out for and next steps. Thank you for the awesome and quick service!

They did an excellent job at an amazing price! The owner even followed up to make sure I was…read moresatisfied with their work and to see if I had any questions! Thanks for everything! I'll be referring you to anyone I know who needs HVAC work! You won't be disappointed going with Al's!

Recently hired them to swap out my old Sump Pump + resealed the pit lid with silicone caulk as I…read morealso have a Radon Mitigation System. Petr was responsive to my inquiry via Yelp and Jason, the plumber who came out was such a nice guy and he did a great job with swapping out and re-sealing the pit lid. The first sump pump that was installed unfortunately had an issue with the lighted plug but they came back out to replace it so it's all good now. I highly recommend Jason to anyone looking for a plumber - he's really one of the nicest plumbers I've met and he'd clearly and patiently answer any questions you may have. Their quote was also competitive. I'd definitely be calling them in the future for my plumbing needs! P.S. if you're unable to reach them at their phone/office number, try messaging them via Yelp. I didn't really have much luck when calling their number but they're always responsive via Yelp/text and would call you back as well.

Great service with minimal wait time,highly recommended. Had…read more3 separate issues and they took care of everything in one visit.

We had an emergency plumbing issue on a Saturday. Marty, All Suburban Plumbing, came out when…read moreother companies would not. He was here quickly and made expert repairs in a very timely manner at a reasonable cost. Thank you SO much!

My family and I have used All Suburban for many, many years. They are reliable, reasonable and…read moreresponsive and always take great care of us. This time was no different! They came out and checked out my sump pump and backup battery. I highly recommend them!

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

They responded to my yelp message within 30 minutes on a weekend and I had a window the next day…read morefor them to come and replace my water heater. They arrived early (texted ahead of time) and within 2 hours on a Saturday, my house was back up and running with hot water! I appreciate their quick response and availability!

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.