It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

John came by to do my summer HVAC inspection. He was kind, courteous and professional and walked me…read morethrough what he was gonna both before and after. Highly recommend!

HVAC technician Brandon came to do the yearly preventative maintenance on my furnace and discovered…read morethat my humidifier is not working and attempted to fix it. Found that it needed parts so I asked him to defer for now. His willingness to make things right is what like about Bartlett HVAC.

This company is very responsive. They don't give you the run around and are honest & legitimate…read more I placed out a repair call. They open nice and early and got me in the books that same morning. They explained the issue and fixed it. They didn't try to sell me extra services and took the time to explain things. I definitely recommend this company. Thank you Barlett Heating & Air Conditioning for getting us back in business!

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

On the recommendation of my maintenance man (aka as my Dad) I've been scheduled for regular "cleans…read moreand checks" with Chappel's for the last several years. Just before Christmas they came out to look at my furnace. I called my Dad on the way home to see how it went (I usually forget to look at my filter until they are on their way to check it :(...but usually it still goes really well.) He asked if I wanted the good news or the bad. (The good was unrelated...he set up my Christmas tree while he was here.) The bad news was that I had a crack in my heat exchanger and would need a new furnace before Christmas. Let's just say I didn't expect Santa would be bringing one by. Chappel sent out Dwight to talk me thru the process, really look over my house to determine what I would need and set me up to get this fixed as promptly as possible. He even brought his laptop with a picture of my crack...not that I would have recognized it but someone with knowledge about these things probably would have appreciated it. I know its been a mild winter so far but I was glad for professionalism and punctuality to get this unfortunate situation remedied. I would really highly recommend Chappel's Heating and Cooling if you are looking for a company that provides their services!

I had Chappel out last October to give me a price to fix a bunch of problems on a Spacepak…read moreinstallation that a previous contractor had incurred? Dwight came out and gave me a fair price. The people that came out from Chappel were Philip who is the owner and Alex, (technician), and Brad ,(Certified Spacepak Technician). I had Chappel out last Thursday and Friday and today. The Owner, Brad, and Alex all were great people and all of them did an excellent job! My Spacepak was reinstalled correctly, The return was installed to a larger and correct size, 4 new supplies were installed, 2 new refridgerant lines were added and repaired. The first contractor who I hired to originally install the new Spacepak didn't do any of the things that Spacepak requires. Brad, Alex, and Philip did a great job and I would highly recommend Chappell Heating and Colling for any HVAC work and specifically for Spacepak work! Great Job everyone!

He seemed nice but We lost communication or something. We…read morecontacted him about a bathroom exhaust fan and we never finished our conversation.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

Midwest Comfort just installed a new furnace and AC unit for me . I couldn't be more satisfied…read more Mark came over and did a proper evaluation on how to size my units. They installed the units quickly since hot weather was approaching. Mark and Leo did an excellent job . They also went into my crawl and advised me in proper damper set up for winter and summer. New units working perfectly . These guys are nice, friendly and really want to make sure you are comfortable. When they were done everything was spotless . And I need to mention, the price was very reasonable . Highly recommended!!

Jeff replaced two parts in the furnace, and informed me that the filters I was using were…read morerestricting the airflow too much. He also informed me that the unit I bought 15 years ago from a different company is too big for my house so he adjust the gas burners so I don't over heat my unit. He was VERY good and carefully explained everything. Thank you Jeff! Today I had a motor replaced by Leo and once again the service was great and I renewed my service plan agreement.

Absolutely excellent service! Ross was patient and thorough…read morein working on our older washer & dryer. He worked hard to identify the issues, and gave us a quote by the end of the day as to what the replacement parts would cost. Once the parts were in, he returned and completed the project. We later had a few new issues and he scheduled a time to return. The issues were 100% due to the age of our machines and were unrelated to the work he did. He gave us a few suggestions and we are very pleased with the results. Very highly recommended!

Really helpful and honest service. I had a problem with an old washer and this was the first…read morecompany that could give me an honest and reliable information and quote. I would 100% return to this company for appliance needs!

Bloomingdale Heating and Air thank you for your help! I wanted to make sure I took the time to let…read moreeveryone know that Anthony the owner and his team in particular Enrique are bar none professional courteous and very fair in price. I had an emergency in 90 plus degrees weather Bloomingdale HVAC to the rescue !! thank you! I highly recommend them! Great work ethics!!

I've been a long time customer of Bloomingdale Heating & Air Conditioning and regularly recommend…read morethem to others. That said, my last experience with them was so disappointing that I won't be using them again in the future. I called after hours when my furnace stopped working and was giving off a strong smell. They use an answering service. The answering service passes along emergency calls to Bloomingdale Heating & Air Conditioning and promises a call back in 5-10 minutes. I called 4 times over the course of 5 hours. Never got a call back. The next morning I get a call, I mention the issue I had the night before. The response was - "it was a busy night". Technician comes out. Quotes me $620 for a $100 part and 40 minute install (his estimate, not mine). I question the price. He says he'll call his manager to see if they can do better. An hour later, I get a call from the office with someone requesting payment. I say that the quote is still being reviewed. The person on the phone says she is the office manager and the price is what it is. I ask how a 40 minute job adds up $520 in labor. She says that her price includes parts, labor, and the service call. I acknowledge the cost of the part is roughly $100 and again question the other $520. She mentions a $90 service fee. I question why that isn't rolled into labor. Historically, they waive service fee if work is done. After going in circles, the office manager asks "for a minute", thinks she puts me on hold but doesn't, yells inaudibly for about 10 seconds, then comes back on the line to collect payment. From start to finish, the whole experience was embarrassingly unprofessional. Feel free to charge what you can when running your business, but do it in an appropriate way.