Called them to set up an appointment for a car inspection but ended up not needing their services…read more Nonetheless, they were very professional, knowledgeable, and helpful with the information they shared.

difficulties connecting with adjuster(s). Then getting parts caused another delay. I waited long…read moretime to get car back. Dealings with CarMetrics personnel was professional , courteous and worked hard to get the claim moving forward Janis

My car was broken into and needed a new back passenger window, among a couple of other things. They…read moremade everything so easy! Contacted Enterprise for me to set up a rental, were really communicative about the where in the process they were and when it would be ready. I was able to just leave the rental with them when I picked up my car. Stephanie and Sean were so friendly and helpful!

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.

Awesome all around experience, starting with Amy & Cheri also Sean Ellis & Carl…read more Everyone made this unhappy repair easy & kept my 2024 Honda real with all Honda parts. Thank you for the excellent service.

I got into an accident and my bumper popped out of place. I received an estimate from this location…read morefor $1700 for a new bumper. They told me that the bumper could not be put back into place. When further reviewing the estimate given to me, they wanted to charge me $700 for just paint alone (bumper was $300, remaining labor was $1000). I went to another collision center and they popped my bumper back into place with no issue and didn't even charge me. If you are going here, I would highly suggest you get a second opinion.

We had a little accident with the car. The passenger back quarter panel got scratched pretty good…read moreand the insurance company suggested for me to take my vehicle here. I read about Briggs and there were some good reviews and not so good reviews but I can say they did a great job on repairing that panel. I was kind of skeptical with some details that were in the initial assessment of damages going through along with some of the comments I read, but they did not disappoint. The car looks just like it did prior to the accident so I would say the money that was paid for the repair was well worth it.

We've been loyal customers of Briggs Collision in Concord, NC literally for years now, but sadly,…read morethat relationship ends now. We brought our vehicle in for repairs after being rear-ended, only to have it returned with a broken front windshield--damage that was not present when we dropped it off. We have documented proof that the windshield was intact before the repair work began. Despite clear evidence that the damage occurred while the car was in their possession, Briggs Collision has refused to take responsibility or make things right. The lack of honesty and accountability is incredibly disappointing, especially from a business we trusted for so long. It's disheartening to be treated this way after years of loyal patronage. We expected integrity and professionalism, but instead, we're left dealing with damage that should have been owned and handled by them. We can no longer recommend Briggs Collision and will be taking our business elsewhere!

These guys do a fantastic job and got our car fixed really quickly. Very friendly, professional,…read moreand they were very transparent about the price. If you're looking for a body shop, definitely go to AJ's superior!

AJ Superior is the ONLY vehicle repair shop one should use. Not only are they efficient, fast, and…read moreknowledgeable, they go above and beyond to make sure your vehicle is perfect before they give it back to you. They pay attention to detail! They're absolutely meticulous! They keep you posted on their progress and work well with insurance companies. Also important, AJ's Superior has the friendliest staff with whom you will ever come in contact. Again, AJ Superior in Concord is the ONLY place to use.

Poor communication. Did not fully check vehicle after repair and missed a vital part of the engine…read morewhich almost costs a complete engine repair by a mechanic days after picking up the car. It was an insurance claim which probably led to cheap shoddy work. Had to replace fender twice because they missed damage on new fender replacements. Did not align hood properly the first time. Paint does not match. Took a month to fix because they kept messing up. Save yourself and take your vehicles elsewhere for repairs.

Very impressed with the service received for our F250. We accidentally busted out the back…read morewindshield and dented the truck with our 5th wheel camper. They communicated well, and cleaned the truck inside and out. Highly recommend!

Needed help with mounting my new state tags. They removed my old license plate and mounted the new…read more They're off the beaten path, but they're worth the visit. The service was professional, efficient and affordable. I would definitely recommend this auto shop.

I forgot who I had dealt with but I loved everything they did for me! Really kind and communicative…read morepeople.

Gerber Collision & Glass delivered exceptional craftsmanship in repairing my vehicle. The quality…read moreof their work was truly top notch--flawless, precise, and deeply professional. Every member of their team was attentive, knowledgeable, and refreshingly honest. I felt respected and cared for throughout the entire process. What impressed me most was the level of detail and pride they poured into the job--it was as if they were restoring their own personal vehicle. That kind of integrity is rare. I wholeheartedly recommend Gerber Collision & Glass for any accident-related repairs. Their customer service is second to none, and their commitment to excellence guarantees peace of mind.

Gary, Susan and the rest of the staff were fantastic. Susan whom I initially spoke to on the phone…read morewas extremely pleasant so I did not hesitate to come in for a quote. I met Gary who was very knowledgeable, and I had a quote within minutes. I am very picky when it comes to my truck. After speaking with Gary and reading reviews I scheduled an appointment for my truck. Gary and his team at Gerber exceeded my expectations and they went the extra mile. I highly recommend this shop to anyone who demands top notch service. Thank you Gary, Susan and the entire team. Chris E

He came out initially and did the pre-work . The weather was a little sketchy so he said he would…read morecome back . That's where the problems began . From that point forward he was unresponsive or when he showed up was not prepared or did not show up when he said he would. The straw that broke the camel's back was when we made repeated text messages with him indicating that he would indeed be here today at 10:00 to complete the repair . He indicated that indeed he would be here today. He was not. The issue is the owner of the vehicle has to take off work thus losing money to make these appointments . He did not show he did not reply to any emails or phone calls . As of this riding I'm still waiting to hear from him . I have contacted someone else to complete the repairs . As a business owner myself , I can't even imagine treating your customers this way . Do not use this person . I see the good reviews seem to be a year ago . Apparently, a lot can happen in the year .

Brandon met me at my home on a Monday morning and by the afternoon my car was good as new. A very…read moreconvenient mobile service, I highly recommend! Check out the before and after. Thanks Brandon!

If you need a mechanic, ask for MATT!! This guy was exceptional and very knowledgeable of the task…read moreat hand. Matt was extremely punctual when coming to work on my Jeep. His prices are more than fair. Matt is the first mechanic I've used since moving to Charlotte and he will forever have my business. The best part of all is that he's flexible & mobile and comes to you.

From the owner: Best prices in town. read more