My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

My car was broken into and needed a new back passenger window, among a couple of other things. They…read moremade everything so easy! Contacted Enterprise for me to set up a rental, were really communicative about the where in the process they were and when it would be ready. I was able to just leave the rental with them when I picked up my car. Stephanie and Sean were so friendly and helpful!

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.

Pay attention ‼ I…read morerecently had a very troubling experience at the Hendrick Collision Center in Concord. I dropped off my car and signed paperwork to get an estimate. After receiving the estimate, I decided to take my car back because I found another body shop that could repair it faster and at a lower cost. To my surprise, they increased my estimate from $10,000 to $15,000 and claimed my car was a total loss for my insurance. When I went to pick up my car, I asked about my missing back door. The staff informed me that it was gone. Thankfully, I was with my brother, who confronted the person responsible for my car. After a tense situation, the manager intervened and allowed us to retrieve my back door. However, I was charged nearly $2,000 just for the estimate. After taking my car to another body shop, I discovered that many items were missing. I urge everyone to be cautious and not to trust this shop. Be careful about signing anything, as they seem to be trying to scam customers.

I got into an accident and my bumper popped out of place. I received an estimate from this location…read morefor $1700 for a new bumper. They told me that the bumper could not be put back into place. When further reviewing the estimate given to me, they wanted to charge me $700 for just paint alone (bumper was $300, remaining labor was $1000). I went to another collision center and they popped my bumper back into place with no issue and didn't even charge me. If you are going here, I would highly suggest you get a second opinion.

The customer service was excellent. The repair time was quick and the entire experience was very…read moreprofessional. They even washed and vacuumed my vehicle. I highly recommend them.

These are the most dishonest people and business I have ever encountered. I never would have come,…read morebut this was one of progressive suggestions. They are the worst body repair shop ever! Save yourself the headache, and the money you will be spending to have their work redone.

These guys do a fantastic job and got our car fixed really quickly. Very friendly, professional,…read moreand they were very transparent about the price. If you're looking for a body shop, definitely go to AJ's superior!

AJ Superior is the ONLY vehicle repair shop one should use. Not only are they efficient, fast, and…read moreknowledgeable, they go above and beyond to make sure your vehicle is perfect before they give it back to you. They pay attention to detail! They're absolutely meticulous! They keep you posted on their progress and work well with insurance companies. Also important, AJ's Superior has the friendliest staff with whom you will ever come in contact. Again, AJ Superior in Concord is the ONLY place to use.

Poor communication. Did not fully check vehicle after repair and missed a vital part of the engine…read morewhich almost costs a complete engine repair by a mechanic days after picking up the car. It was an insurance claim which probably led to cheap shoddy work. Had to replace fender twice because they missed damage on new fender replacements. Did not align hood properly the first time. Paint does not match. Took a month to fix because they kept messing up. Save yourself and take your vehicles elsewhere for repairs.

Very impressed with the service received for our F250. We accidentally busted out the back…read morewindshield and dented the truck with our 5th wheel camper. They communicated well, and cleaned the truck inside and out. Highly recommend!

Needed help with mounting my new state tags. They removed my old license plate and mounted the new…read more They're off the beaten path, but they're worth the visit. The service was professional, efficient and affordable. I would definitely recommend this auto shop.

I forgot who I had dealt with but I loved everything they did for me! Really kind and communicative…read morepeople.

Gerber Collision & Glass delivered exceptional craftsmanship in repairing my vehicle. The quality…read moreof their work was truly top notch--flawless, precise, and deeply professional. Every member of their team was attentive, knowledgeable, and refreshingly honest. I felt respected and cared for throughout the entire process. What impressed me most was the level of detail and pride they poured into the job--it was as if they were restoring their own personal vehicle. That kind of integrity is rare. I wholeheartedly recommend Gerber Collision & Glass for any accident-related repairs. Their customer service is second to none, and their commitment to excellence guarantees peace of mind.

Gary, Susan and the rest of the staff were fantastic. Susan whom I initially spoke to on the phone…read morewas extremely pleasant so I did not hesitate to come in for a quote. I met Gary who was very knowledgeable, and I had a quote within minutes. I am very picky when it comes to my truck. After speaking with Gary and reading reviews I scheduled an appointment for my truck. Gary and his team at Gerber exceeded my expectations and they went the extra mile. I highly recommend this shop to anyone who demands top notch service. Thank you Gary, Susan and the entire team. Chris E

He came out initially and did the pre-work . The weather was a little sketchy so he said he would…read morecome back . That's where the problems began . From that point forward he was unresponsive or when he showed up was not prepared or did not show up when he said he would. The straw that broke the camel's back was when we made repeated text messages with him indicating that he would indeed be here today at 10:00 to complete the repair . He indicated that indeed he would be here today. He was not. The issue is the owner of the vehicle has to take off work thus losing money to make these appointments . He did not show he did not reply to any emails or phone calls . As of this riding I'm still waiting to hear from him . I have contacted someone else to complete the repairs . As a business owner myself , I can't even imagine treating your customers this way . Do not use this person . I see the good reviews seem to be a year ago . Apparently, a lot can happen in the year .

Brandon met me at my home on a Monday morning and by the afternoon my car was good as new. A very…read moreconvenient mobile service, I highly recommend! Check out the before and after. Thanks Brandon!

I just had the worst service ever by 2 employees inside of this AutoZone that they had me screaming…read moreand cussing at the top of my lungs at them. Michael G and some retard named Sheldon !!!!!! I walked in politely and simply asked them.." If I could bring my battery in to be tested and charged ?? They then proceeded to ask me where was the battery was it in the car under the hood??? I was like excuse me ??? One said is it in the car I said yes he then ask me Under the hood ???? What ???? Excuse me sir did u not hear what I ask ??? I'm looking at the both like they crazy ??? Then Michael says yes to my blank stare that I can bring it in. So I get the battery Michael test it says it too low to test , then looks at me and I'm looking at him , they it click I can put it on the charger ....ddduuuuhhhhhhh........ He printed my ticket and told me it would take about a hour. I said ok thank you. But b4 leaving I ask the both of them did I ask the question wrong cause I couldn't understand why they would think that the battery was under the hood of the car ??? Sheldon goes on to say some blah blah blah stuff to me that didn't make any sense and then I asked him, can't u just say that u didn't hear what I ask ?? He rolled his eyes at me and I left. Not even 20 minutes later , Sheldon calls my phone and tells me that my battery was no good and I could come pick it up ??? Whaatt ??? That fast ?? I told him that I knew that they were gonna do something like that because they ain't like that I questioned them about they ignorance . So I go get the battery, talk to a handsome nice professional black guy with a salt and pepper beard and told him the situation . I was upset but he was listening to my vent patiently and understanding. Then Shelon walk from the back when he hears me talking and stands in the area we were talking mumbling under his breath to another customer about me. I question him and he starts talking smack now the both of us are going back and forth in the store, I'm clearly upset about the whole situation from jump and her Sheldin is arguing back and forth with a 55 year old woman and cussing at that. I told him nit to worry about what I was doing with the Bice guy and take care of his customer in front of him but nnnoooo he's still talking smack at me and cussing. The worst service ever. Sheldon is a trash of a man and customer service. But to the guy that took care of me and carried the battery out to my car in the rain and apologized for Sheldon and Michael Gs buffoolery . I appreciate u and they need more of u .

Today the mercury shot up to 103 degrees, but the incredibly friendly, energetic and helpful…read moreassociate came outside of the comfortable air conditioned store, eager to help and provide fantastic customer service. The check engine light popped on in my car. Within five minutes he had given me the free diagnosis. He printed out a price and details for the part, so I could comparison shop with my mechanic. The check out process was the kind in which your purchases are itemized in the customer facing card reader. This way you know exactly what you are paying for. Maintaining a great attitude, I was rang out with a handsome, friendly smile and profoundly professional care. Yes I wrote it. It was a mercilessly hot day, but never too hot that quality, chocolate doesn't look good. Seriously, there are a few ways to save: They have a loyalty card. They have a number you can text to earn $5 off any purchase of $25 or more. They have sales and rebates. Auto Zone is clean, parking is plentiful... And service is great! In a sea of auto parts store, for every good reason they stand out.