My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

The customer service was excellent. The repair time was quick and the entire experience was very…read moreprofessional. They even washed and vacuumed my vehicle. I highly recommend them.

These are the most dishonest people and business I have ever encountered. I never would have come,…read morebut this was one of progressive suggestions. They are the worst body repair shop ever! Save yourself the headache, and the money you will be spending to have their work redone.

Pay attention ‼ I…read morerecently had a very troubling experience at the Hendrick Collision Center in Concord. I dropped off my car and signed paperwork to get an estimate. After receiving the estimate, I decided to take my car back because I found another body shop that could repair it faster and at a lower cost. To my surprise, they increased my estimate from $10,000 to $15,000 and claimed my car was a total loss for my insurance. When I went to pick up my car, I asked about my missing back door. The staff informed me that it was gone. Thankfully, I was with my brother, who confronted the person responsible for my car. After a tense situation, the manager intervened and allowed us to retrieve my back door. However, I was charged nearly $2,000 just for the estimate. After taking my car to another body shop, I discovered that many items were missing. I urge everyone to be cautious and not to trust this shop. Be careful about signing anything, as they seem to be trying to scam customers.

I got into an accident and my bumper popped out of place. I received an estimate from this location…read morefor $1700 for a new bumper. They told me that the bumper could not be put back into place. When further reviewing the estimate given to me, they wanted to charge me $700 for just paint alone (bumper was $300, remaining labor was $1000). I went to another collision center and they popped my bumper back into place with no issue and didn't even charge me. If you are going here, I would highly suggest you get a second opinion.

Needed help with mounting my new state tags. They removed my old license plate and mounted the new…read more They're off the beaten path, but they're worth the visit. The service was professional, efficient and affordable. I would definitely recommend this auto shop.

I forgot who I had dealt with but I loved everything they did for me! Really kind and communicative…read morepeople.

These guys do a fantastic job and got our car fixed really quickly. Very friendly, professional,…read moreand they were very transparent about the price. If you're looking for a body shop, definitely go to AJ's superior!

AJ Superior is the ONLY vehicle repair shop one should use. Not only are they efficient, fast, and…read moreknowledgeable, they go above and beyond to make sure your vehicle is perfect before they give it back to you. They pay attention to detail! They're absolutely meticulous! They keep you posted on their progress and work well with insurance companies. Also important, AJ's Superior has the friendliest staff with whom you will ever come in contact. Again, AJ Superior in Concord is the ONLY place to use.

Very businesslike atmosphere, they provide excellent service and deliver quality work and stick to…read moredeadlines

Took my car here for a second time, same car and although the owner is friendly the attention to…read moredetail is lacking. It helps to have mechanics they can speak English and communicate details about the services and or trouble areas. Please give more attention to detail

Caliber Collision Goes Above and Beyond! After getting into…read morea fender bender, I took my vehicle to the Caliber Collision shop on University City Blvd and I'm so glad I did. The service was truly outstanding from start to finish. Right from the initial estimate, I could tell they ran a professional operation. The staff was friendly, knowledgeable and the technician Tamara took the time to thoroughly explain the repair process. Tamara made sure to go over every detail of the damage with me. The repair itself was flawless. Tamara and the technicians who worked on my vehicle are true craftsmen - the paintwork, body repair and overall finishing touches looked perfect, like the accident never even happened. You could not tell there had been any damage at all. They paid meticulous attention to every detail. What really impressed me most was the care they took to make the entire experience convenient. Those daily updates on my vehicle repairs were top tier! They arranged for a rental car, worked with my insurance company directly, and had my vehicle ready right when they promised. The upgraded customer service exceeded my expectations. I'd highly recommend this Caliber Collision location to anyone needing auto body repair or painting work. Their skills and service were second to none. Thanks to the entire team for going above and beyond - you have a customer for life! Easily deserving of 5 stars.

I stopped in as a walk-in, asking if they could take a look at minor damage to my paint. I wish I…read morecould recall the staff member who helped me but she was EXTREMELY helpful! She came out to take a look at the damage and was willing to buff the majority of the damage out for free. She explained that, because of the specific paint color, she wasn't able to touch up the paint but suggested that I contact the dealership. She informed me that touch up pins were about $20 and the dealership will have it in the exact color of my car. I was so grateful to find that the minor damage could be repaired for less than $20. I would ABSOLUTELY suggest this Caliber location became they are extremely helpful and willing to do what they can to help rather than trying to nickel and dime people who are already in a stressful situation!!

Poor communication. Did not fully check vehicle after repair and missed a vital part of the engine…read morewhich almost costs a complete engine repair by a mechanic days after picking up the car. It was an insurance claim which probably led to cheap shoddy work. Had to replace fender twice because they missed damage on new fender replacements. Did not align hood properly the first time. Paint does not match. Took a month to fix because they kept messing up. Save yourself and take your vehicles elsewhere for repairs.

Very impressed with the service received for our F250. We accidentally busted out the back…read morewindshield and dented the truck with our 5th wheel camper. They communicated well, and cleaned the truck inside and out. Highly recommend!

My experience with this shop has been really good I had…read morework done on my 2015 Hyundai Elantra limited. It had front end damage. The service manager came out and assessed the damage wrote and estimate , insurance gave the approval for repairs and I drop the car off. 3 days later car was done and it looked great Paint matched perfectly all repairs were done spot on car rolled straight as and arrow. About 2 years later I noticed that the bumper cover was starting too peel. I took it back to the shop and Steven came out and looked at and said no problem we will fix it. Dropped the off and two days later got it back with again a perfect match of the paint and a new bumper cover.. My experience with this was 5 stars for sure. Thank you for a wonderful customer experience and if needed I'll be back.. Ps this location has a great group of friendly, knowledgeable people that knows the industry and knows customer service to a tee. Again Thank You for a great experience..

Run don't walk from this place!! Customer service was horrible. My car smelled like paint for 4…read moredays after I picked it up because overspray was left inside my car all over my leather seats, trim, windows and tire. Had to take it back to have all of that corrected, the manager Dave was super inconvenienced by this and never apologized that my car was returned to me this way. After not being able to wash it for a month I have just discovered 2 dent's that are still in the paint and fuzz that was painted over in my car that has only 13k miles on it. It had no prior damage other than the damage they were hired to correct. Again I contacted Dave and he was super rude and told me that I just wasn't going to be satisfied... I have contacted my insurance company and they will be working to get this resolved, hopefully with another body shop!! Overall bad experience.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed