They came recommended by another German specialty shop when I needed brakes on my Audi. Quoted me a price that was the same as the dealer for the same job but with better parts. Drove me home and picked me up. When the job was done, they told me it ended up being less than what they quoted!!! I have never had a better experience with a mechanic than I had with them. Perfect from beginning to end. Thank you! read more

Rock Solid AutoCare - Car - Auto Repair Near Me - Mooresville, North Carolina

We've taken our vehicles to Carlos/John/Rock Solid for years and will continue to do so. When you find someone who cares like you care you know to remain and we have. We've continued to bring our SUV's to Rock Solid yearly and for all other maintenance schedules. We appreciate the level of consistency and honesty here! Thank you read more

My first time using Rock Solid for my 2007 Jag XK. Although it was just an oil change I was happy to discuss with the tech about my older car. He was so into his job and knowledgeable, made me happy to see a young man enjoying his job. I'm definitely going to return and support a local business. read more

Quality of service is great. Customer service is top notch and on several occasions I have taken my vehicles in for service thinking there was an issue with one component and they did a thorough inspection and identified the real problem. They could have easily just replaced what I thought was wrong and sent me on my way but they made sure to obtain the correct diagnosis. read more

These guys are top notch. You should not hesitate bringing your car here for service.

Marked services up. Diagnosed an issue and up priced me 400 dollars higher than any other shop. Then got mad I didn't choose them and left me sitting in office for 2.5 hrs with no real reason. Great way to get a small shop out the dirt read more

Great small family business. Very professional and honest. John, Carlos and the others do great work at a good price.

Rock Solid Auto Care is always fantastic. Carlos and his team have always taken great care of our family vehicles read more

Always helpful and friendly. Only down side is you have To leave your car for the day for the work or maintenance. read more

I am completely satisfied with the work done on my 2008 Land Rover. I have been taking my car there for several years. Always been happy and the employees are very nice. I definitely recommend this shop. J. Gignac read more

The team at Rock Solid always does a great job and is very fair and reasonable from a cost perspective. I highly recommend them for all of your European auto needs. read more

This place is a total rip off. Run away from this place. I got the car in on Wednesday to get the coolant leak on my 2014 bmw 528i x drive checked . I also asked them to look drive belt as it's worn and any other items that need to be worked. These people here are not your average experts who are confident about dealing with the cars. They are very under confident and told me they couldn't do the work which felt deceptive at the first. That's when the real story begins. I took the car back from them on Wednesday at 6 pm right when they close. There was a brake light warning on the car that popped up on the car while driving the car back. I called them first thing the next morning and told the new guy in customer service John about the same thing. This new guy John rather seems to be interested in arguing with me than looking at what caused the actual problem and didn't care to ask the mechanic who took my rear tires off. He refused to check with the mechanic and said he didn't want to work on my car anymore. I did not drive the car on Friday and, on Saturday when I looked at the right rear suspension, to my surprise, my suspension went bad. The car almost is leaning in on right rear side and the entire suspension is gone. I realized the brake light that popped when I drove my car back on Wednesday was because of the suspension going bad and couldn't get enough time to look at the car as it was their closing time already as I got there at 6pm to get the vehicle back and I had to drive back. I texted them the immediate moment about the same thing and when I called them on Monday John picks up the call again and when I asked him about the suspension he starts lying about not taking the rear tires offf and says only the front tires were taken off. I have the report with me( attached here ) and I've also attached the pictures of my car with the suspension. These people have stolen my suspension and fitted me with the suspension which has gone bad that they have. Mind you these people steal parts off of your vehicle and put 3rd grade parts when you come here for complimentary check. I wish I could give 0 stars for this horrible experience. The guy on phone John claims to have spoken with Carlos when I called him Monday morning. Carlos seems to be doing business in a shady way here. He doesn't answer his customers. They don't want to enquire who worked on my car. When I first came in, they told me they don't do tires. If that's the case they shouldn't even touch the rear tires. If they still do take my tires out, they must at least put it back properly. I feel like I've been cheated by coming here looking at reviews. Believe me your original BMW parts will be stolen by the shady people working here and they don't even wanna take responsibility for any kind of work they do your car. In ages I've never experienced as worst as this. These people are total Scam. I still don't understand why the guy on the phone John doesn't want to do any repairs even after I say I'm going to pay how much ever it is gonna cost. They really messed up my car. It's not driving straight. I could feel every bump on the road hit me. This is terrible. Don't ever get your car to this place if you care for your vehicle and like for it to be in good condition. I repeat your parts will be stolen and cheap parts will be fitted if you get your car here even for an inspection. Beware of this place. Never ever visit this place. Link to the inspection - https://www.shopbosspro.com/dvi_report.php?c2hvcGlkPTIzNjYmZHZpaWQ9NjYzMjg= read more

These guys know their stuff! Rick is an expert in Jaguar's (among other brands) which is hard to find outside of a dealership. He went above and beyond on both vehicles he serviced for me - professional, courteous and affordably priced. I highly recommend! read more

Carlos has over 30 years experience I wouldn't have anyone else work on my car. Not only is he knowledgable but truly an honest mechanic. Will never sell me services I don't need. Something that's rare to find at at dealership these days. read more

Rock Solid AutoCare - Auto Repair Near Me - Mooresville, North Carolina

Carlos and his team do an outstanding job servicing our two Volvo's (XC90 and V70). They are knowledgeable and trustworthy and only do what is necessary. If they find an issue they talk to you about it and give you an honest expert opinion but are never pushy about it. Their prices are reasonable and they are truly experts when it comes to Volvo's. read more

I trust taking my car to Rock Solid Auto Care. Carlos is knowledgeable and I depend on his expertise if ever I have a car concern. And have always been satisfied with the dependable and reliable work my family has had done there. read more

I was having issues with my 08 Impreza and after taking to another small shops(I do not trust the dealership in Mooresville) After about two weeks they replaced the Mass Air Flow Sensor saying that was why the car had no power on hills and hesitation. When i picked it up it immediately did the same and when i popped the hood i found my airbox disconnected and so i reconnected it which obviously did not fix the issue and returned to the shop. after another three or four days they said they had no idea what it could be and apologized. After that i was told at work about Rock Solid Auto Care. After taking my car to him he expressed that he tested some components(he actually explained what he did which made me feel more comfortable) and asked if i could show him exactly what was happening( this has never happened but it showed that he cared about his customers). After the test drive he expressed that my car needed a new turbo, unfortunately i was not able to get him to fix the car due to travel constraints but he was right. I cannot express the gratitude of this man and his shop that could do what others couldn't and did not feed me BS diagnosis. Thank you Rock Solid for being truly awesome. read more