The staff at Christian Brothers go above and beyond to make sure you are taken care of. They are my…read morego-to place anytime I need maintenance, repairs, or have any concerns with my car. The technicians are thorough and you receive a detailed report about the condition of your car and anything that needs attention immediately or repairs/maintenance to be aware of that will be needed in the near future. Hayleigh, Eric, and Jamie are courteous, professional, friendly, and communicative. The other staff there are also great (I just don't know them as well yet). Everyone there seems happy to be there and enjoy their work. They are happy to arrange an appointment for you, answer any questions you may have, or give you a ride to or from the shop if you need it. Exceptional customer service!

I added an extra star for the lovely driver who taxi's CB's customers to and from their car…read moreappointments. TL;DR: buyer beware, they will try to upcharge you at every turn. They are super understaffed and will not fix anything quickly. Just go anywhere else! I personally will never go here again to get my car serviced. I came to get brakes replaced and an oil change. Here's how it went. 1. The cost My brakes ended up being $1,300 which I felt was a bit high for two axels. Plus if I hadn't denied it, they would've charged me $150 to change two air filters (cabin and engine) that both cost $20 at any auto parts store, and can be easily changed at home. 2. The service They're pretty understaffed. I visited on a Friday and they had to hold my car over the weekend. When I got my car back on Monday, the engine sounded odd, I also noticed an oddly high RPM. And my car struggled to drive up hills. They gave me a sticker for the wrong oil grade, which was a red flag. All of the signs I noticed were signs of a mistake during the oil change. I went back in and told them about how my engine was running poorly and they told me they'd take a look. I got a call from the front desk who told me they'd determined that my engine was acting strange but that they had done nothing during the oil change. They quoted me a $650 procedure to fix the issue. I turned it down since it was out of my budget and when I got my car back it was running just fine. Like nothing happened. After a week of driving it daily with issues. Even driving it TO the mechanic that morning with issues. Suddenly fixed when they told me there was no issue. Either the front desk was trying to upcharge me for no reason, or their technician noticed their first mistake and fixed it without telling them, because they said they didn't change a thing and now it runs fine. Seems like they didn't want to admit fault and refund my oil change. That interaction was sketchy - I didn't appreciate them trying to sell me a $650 solve that wasn't the root of the issue.

I've used these guys for about 10 years after I moved to the area. They have always been fair,…read morefast, and delivered results for my almost 20 year old Honda Accord. I wouldn't go anywhere else, I trust them implicitly to diagnose and make repairs as required! No fluff, no issues. Last repair was A/C - I knew it was a diverter (known) issue and they fixed it quickly and at a very fair price. They have loyal customers who are ALL colors and both sexes. I've met MANY of them while sitting in the waiting room and chatting. Not sure what the intentions of the person writing that review were, but lying to hurt a business for some reason is unethical. Do better.

The most scummy, money-hungry mechanics I've ever been to. I went in for a basic inspection…read more Everywhere else I've been, it takes about 10-20 minutes. Somehow it took them an hour, even though I was the only one there. Then they told me I failed the inspection because all my tires are bad and I shouldn't be driving on them. They also said my suspension was about to break. They added, "Since you're already here, we can fix it for you," and quoted me around $2k. I left, went down the road, and got another inspection. It took just 12 minutes and I passed. They said my tires look basically new and there was nothing wrong with my suspension.

Great service and knowledgeable staff! Have known them for a long time and great reviews around the…read morearea! BMW, Mercedes, Range Rovers, specialty cars !!

Brawley Automotive has been servicing my vehicles for over two years, and I am always pleased with…read morethe service I receive. They are professional, provide great recommendations, and provide timely and affordable service. I recommend them to my family and friends. Everyone is polite, and they always follow up with a text or call to ensure I am pleased with my service.

Such good service!!! Ed was a great help and very informative on the part I needed replaced and got…read moreit done very easily and quickly! Will be back

Needed a once over prior to a a road trip to PA. Fixed TPMS problem related to rim corrosion, front…read morepads/rotors and a couple gasket issues, etc. Matt and the front office guys are courteous informative, and willing to help work out problems. Loaner is a plus. Amazing driving a CRV with 355K miles. Keeping my Hondas alive with LKN Tire. Prices seem fair.

I just had three vehicles inspected at Lakepoint Auto. I have to say they are friendly, efficient,…read moreand honest. The third vehicle inspected had tinted front door windows that don't meet North Carolina standards. They gave me the option of taking the vehicle back and removing the tint and then bringing back, or failing the inspection, which would have costed me $30. I took the vehicle back and removed the tinting film and called Lakepoint back up and they got it in immediately for the inspection. I really appreciated their honesty and the chance the correct the problem before they moved forward. In the future, I'll be bringing my vehicles to Lakepoint Auto for service work

Lakepoint Auto is probably the most HONEST Auto Service in America. I am sooo happy they were…read morerecommended to me. I will never to anywhere else. The owner, Rob is as honest as the day is long. I'm a widow on a fixed income and have been ripped off by AAA and the KIA dealership in Mooresville. I went into the KIA dealership for a recall and at the end of the visit they handed me a list of things that needed fixed with a total of $2000. I took that list to Rob and not only was there a Valve Cover Gasket Replacement listed for $685 which Rob had replaced a couple of months prior but Rob fixed everything on that list for $865. Seriously Folks. They are THE BEST. Jo Kelly, Huntersville, NC 28078

Absolutely unacceptable experience…read more I had a 4:00 PM appointment today for a tire balance, rotation, and alignment. I dropped off my Jeep Wrangler well before 3:30 PM. As my ride was picking me up, I saw one of their employees get in my Jeep and drive it around the parking lot--not into a bay, just joyriding with a big smile on his face. I didn't think much of it at the time, assuming they were about to start the work. Fast forward to 7:00 PM, and I still hadn't heard anything. I check the app--no updates. I call the shop--they're CLOSED. No call, no email, no message. Nothing. Concerned, I got a ride back to the shop to check on my vehicle. My Jeep--which has no doors or roof and a brand-new sound system--was parked outside, completely exposed, with rain in the forecast. To make things worse, no work had been done. So I have to ask: Why was that kid driving my Jeep around the parking lot? What exactly were they doing with my vehicle for nearly 4 hours? And why on earth wasn't I notified they were keeping it overnight? I'm having the Jeep towed home tonight at my own expense and will be addressing this with management first thing in the morning. I'm also filing a report with the BBB. Check the other recent reviews here and on Google--this isn't an isolated incident. This place is a mess. Issue after issue, and they've clearly learned nothing.

I came in at 7:20am for an 8:00am appointment. There was one other customer inside when I got…read morethere. He only needed a simple check to a battery. He was out in no time. After an hour and a half of me just sitting and no manager providing feedback on my vehicle, my car was still sitting high on the car lift. I stood up to get answers but the phone was ringing and all the guys were in the garage. One of my car tires was just laying there by itself. No one was inside so I walked out to check for myself what was going on. I asked one of the mechanics that was standing there on his phone, if he knew what was going on with my car. He told me it should be ready in 30 min or so. I didn't leave until 10:00am. The manager tried to tell me that the studs on my wheels should be replaced every 3-4 times after I rotate the tires. That is NOT true! They should not be replaced that often and are supposed to last the life of the car UNLESS, there is corrosion, damage, snapped or cross thread, have a tightening issue or wobbling or a vibration. I always do my research. Also, when I went outside and saw the guys standing around not working, I asked one of the mechanics why is no one working on my car? He told me, they damaged my stud and had to order another one. He said it should be here in 30 minutes. No one came to tell me at all. I was just sitting there and what should have been a simple tire rotation lasted 2 and a half hours!!! I will not return here again. I have video and pics of no work being performed on my car. The courteous thing would have been to simply tell me what happened so I would have known. Honest mistake. Not try to cover it up then charge me for something YOU did. After I told him what I was told by HIS employee, he lied and said he would do ME a favor and not charge me THIS TIME. How about not charge me??!! I bought my tires from firestone. I'm entitled to free rotation because they're under warranty and if YOU break the stud sir, YOU are responsible for replacing it. NOT ME! Ethics out there window! I'm so disappointed because they used to have a good manager and good mechanics here. I guess they've left just like morals and honesty.

Answered my question. I'm not rich, live paycheck to paycheck, they help me afford what I needed…read moreto be done to keep my vehicle running

Absolutely outstanding customer service! Very personable and informative. Not being from the area…read morethis was very much appreciated! Great job to you and your team here.