Terrible Experience and Disrespectful Customer Service I had a deeply disappointing experience with More Than Curly Hair Salon. On April 11, I visited the salon in person to inquire about their products and services. After speaking with stylist Quincy Jones, I booked an appointment for a cut and color on June 27 at 10:00 AM. I received a confirmation email and made arrangements in anticipation...taking a day off work and hiring childcare. When I arrived at the salon on June 27, I was told Quincy was out for medical reasons and that all of his appointments had been rescheduled. The issue? I was never notified. The receptionist checked their system and said my appointment had been canceled the same day it was booked. I showed them my confirmation email, clearly proving otherwise. Instead of offering any real apology or solution, I was told I simply needed to reschedule. I explained that I had lost a day's wages, invested time and money in travel, and arranged for childcare, none of which seemed to matter. I asked to speak to the owner, Melissa V. Melissa came over with a forced smile, and when I calmly expressed my disappointment, her demeanor quickly turned defensive and rude. I understand that medical emergencies happen, and I sincerely wish Quincy well, but the salon's handling of the situation was unacceptable. What started as a fake smile quickly turned hostile when I calmly expressed my frustration. I want to be clear: I understand that medical emergencies happen, and I wish Quincy a full recovery. My issue is with how the salon handled the situation. No effort was made to make up for the mistake, no offer to rebook sameday with another stylist, no voucher, not even a sample product from their fully stocked wall. When I asked if they could offer anything to make up for my wasted time, I was told I could receive 25% off a future appointment, as if that made up for my lost wages, travel time, and childcare costs. No genuine apology, no gesture of goodwill, no accountability, just a dismissive attitude and zero ownership of their mistake. I will never return to More Than Curly Hair Salon. Customer service is about more than just styling hair, it's about respecting people's time and treating them with dignity. Unfortunately, this salon failed on both fronts. A business that shows such little regard for its clients' time, money, and dignity is not one I can support. read more

This company is incredibly rude to their customers. I've experienced this first hand and when I simply spoke up and said they should be kinder I was retaliated against. Understand that we are all humans having a human experience. Also - for a curl focused salon, they should not be making people feel less than for their hair texture. Please do better on your customer service. It's not hard to simply be kind. read more

NOT for people with 4c hair. do not waste your money on this establishment. i went in expecting to be well educated on how to take care of my 4c hair...ASHLEY kept repeating thesame thing and left me feeling even more confused. she washed and styled my hair and an hour later there was no noticeable difference. i was able to find better products at Walmart that actually made my hair feel soft and hydrated. They do NOT specialize in 4c hair, save your money. read more

Charles is absolutely amazing, highly recommend. I realized my hair was wavy two years ago, and I finally booked an appointment to see what it would look like if I went to an expert, and I was not disappointed. He took care to get to know me, answer all of my questions, and walk me through each step of the way. I didn't even know that there was a particular type of trim/cut that works better for wavy hair. I will 100% be back! read more

Love "my curls! Charles did an amazing job l with my first "curly cut" and my color. He is so knowledgeable and made great suggestions for styling and products to keep my curls soft in this dry CO weather! I will be back! Do your homework before you go-you get what you pay for! Their time and expertise are worth the cost. If you have curls, you should already know taking off an inch can look like 2. Make sure you communicate what your goals are but be open to their suggestions and you will likely be very happy. Highly recommend! read more

Aisha is wonderful and I love coming to this salon. My hair has never looked as good as when I leave More Than Curly. Everyone is always so friendly and I can tell they like working with each other which makes it fun for me as a client. Melissa, the owner, is always so kind and lovely and just makes you feel good. This is the first salon I've been to where I felt like someone actually understands my hair, what's best for it, and taught me how to up my hair game. In the past I've been to countless salons where I experienced hair-shame simply because the stylist didn't know how to handle hair like mine (curly, thick, long) and my experience at More Than Curly has always been the opposite- encouraging, accepting, and fun. It's more expensive than other places I've gone, but you absolutely get what you pay for. The amount of places I've gone and stylists I've burned through who've butchered my hair or given mediocre outcomes for a similar price makes it worth it. read more

I've searched for years to find a good curly hair dresser and I literally find a place called "more than curls" that's right by my house. How I didn't find them before now is a mystery to me but I'm so glad I did now!! The covid protocol is in the website. Call when you arrive, they temperature test, wear a mask at all times, your hair dresser let's you in. Wash your hands sit down and get your hair did. It's been about 2.5 weeks since I had my salon visit with Quincy. My hair feels so much better than it did before. I had a lot of hair cut off that I wanted to donate. This salon doesn't typically do dry cuts and hair had to be clean, and completely dry to donate. The minimum length to donate to the place I use is 8" and even though I've gone really short, I was just a little too short to be able to dry cut at 8" and then style it so we decided not to donate after all. I wanted to make sure I'd be able to manage my new short hair after leaving the salon so I got a lot of tips from Quincy. He taught me how to set my hair after each wash, what kind of products to use and how to dry it. Then told me to use leave in conditioner between washes. In the last few weeks I've tried my best to replicate what Quincy did. I've had some wins, some losses, tried a few different techniques and products. Today was one of my better attempts. Not sure if I just need to keep learning and trying new techniques or if I'm not using the right products but I guess if I have a bad run I'll have to call up and get advice. When I can't get it right it's too poofy and I look a little like a mushroom. It's hard to know when I've done a bad job till after the fact because you leave the house while it's still damp and let it dry naturally. Which is normal but when it's short it's more obvious when you screw it up. Everyone I've come across loves my new hair and think I can pull it off, so that's always comforting. read more

More Than Curly Salon - Leaving the salon - Hair Salons Near Me - Centennial, Colorado

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I LOVE YUMA! She always does such a good job! Always friendly, knowledgeable, and helpful with curly hair tips. I'm always amazed at how my coils are so happy when we leave! read more

More Than Curly Salon - Hair - Hair Salons Near Me - Centennial, Colorado

Coming to this salon I guarantee you will leave with healthy, beautiful styled hair, but if you're like me you're more focused on how the heck you're going to keep it that way after. I'm happy to say these ladies teach you their process to get your style, which in addition to the beautiful curls you'll get, keeps the moisture locked in. I've taken care of my own hair for a long time, often trimming, deep treating etc myself and have grown it long, so I had my own regimen before. Since moving to Denver 3 years ago though, I've had trouble keeping my hair healthy and moisturized (it's DRY here y'all). The year before I had this appointment, I'd honestly given up on health and was just focusing on length. Thankfully, the setting routine and other tips Rhonda showed me have been helpful in keeping it moisturized specifically in this DRY climate we live in, in Colorado. It makes my curls pop and defined (throughout the week not just after wash day!) and makes my routine a ton easier while also keeping the moisturize in. I'm really thankful! I'm usually cheap so I just stick to doing my own hair- but I'm really glad I took a leap of faith and came! read more

More Than Curly Salon - My curls from the side - I have some breakage at the crown of my head (story of my life) but otherwise she had my curls poppin! - Hair Salons Near Me - Centennial, Colorado

I have been going to MTC since 2021 and cannot say enough good things about the salon and the people who work there. I have had my hair cut by Charles, Melissa and Hailey and love that I can go to anyone there and know I will leave with the best curls. Everyone is so kind, knowledgeable and determined to make sure I leave feeling my best. Every curly person must check out More Than Curly salon! read more

The stylist was so knowledgeable and talented. She also made my 10 year old feel so beautiful and proud of her hair. The stylist made her feel at ease and like family. It was such an amazing experience. The salon was beautiful also. read more

More Than Curly Salon - Hair Salons Near Me - Centennial, Colorado

I got a color, cut and style. I loved my stylist, I loved my hair and I didn't feel like my entire day was spent in the salon. Very happy with my experience, as usual, and my results! This was my 3rd or 4th visit with More Than Curly and this was my first session with Yuma. She gave me a great cut, color and style! read more

The service was great and my hair looks fabulous. I was a little nervous because they cut my hair wet, but it's super cute. She gave me exactly what I asked for, and a delicious almond milk cappuccino. Yuma highlights are awesome read more

More Than Curly Salon - Cut w/ highlights - Hair Salons Near Me - Centennial, Colorado

Yuma was amazing and my hair looked SO good when she was done! I'm definitely coming back :) I really wish that a salon like this had existed when I was a kid. I keep recommending you all to all my curly-headed friends!! read more

More Than Curly Salon - The back looks great, too! - Hair Salons Near Me - Centennial, Colorado

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My daughter and I both have curly hair and this is the first place in years that have been able to actually care for our hair and Listen to our wants and needs The environment and Customer service is amazing, from the moment you open the door to the moment you leave. Also they offer delicious holiday hot drinks read more

More Than Curly Salon - Hot chocolate - Hair Salons Near Me - Centennial, Colorado

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I was a little concerned because I have had Melissa cut my hair before (awesome), Rhonda (again awesome), and now it would be Quincy. Quincy took the time to listen to what I wanted and made sure he understood what I needed. When he was finished, I looked in the mirror and was very happy. He did it! He nailed it! If you have beautiful curly hair and want to have a great cut and instructions on how to keep it looking awesome, come to More Than Curly. Everyone who works there has been trained to cut and style hair the way the customer wants. They provide suggestions on what to do after you get home. Cutting curly hair is a talent and they all have it! read more

Quincy was super kind and informative. He cared about me and my hair. He saw past the lanky mess it was and imagined a new fabulous creation! Quincy went above and beyond explaining how I can care for my hair to get it curling it's best. I had a great experience and will be recommending More Than Curly to all my friends! read more

More Than Curly Salon - My fabulous new hair- and I have confidence in recreating the look due to Quincy's education. - Hair Salons Near Me - Centennial, Colorado

I met Melissa, the owner of More Than Curly when she was working at Salon Bodhi. I was growing out my natural hair and trying to get rid of my relaxed ends. I big chopped my hair with her and she did such an amazing job. It was actually the best salon visit I've ever had. The reasons why this was the best salon visit I've had is because 1. Melissa was very kind and willing to show me steps into how to take care of my natural hair 2. She suggested different methods of styling my natural hair. 3. The price of the haircut was honestly worth it. It was affordable for my budget 4. My hair wasn't damaged at the end of the visit! I am always use to getting my scalp burned from relaxers and having an extremely painful experience at black hair salons, but with Melissa it was a complete change and it was amazing I am looking forward to going to her new salon, because she is a very talented hair stylist! Love her! read more

More Than Curly Salon - Hair Salons Near Me - Centennial, Colorado

I love the care they take with the curls. They teach you what to do and how to care for them each day. Also the people there are just so nice!! The facility is very clean and we'll kept too. read more

More Than Curly Salon - My before and after! - Hair Salons Near Me - Centennial, Colorado

Very knowledgeable stylist. Explained what was being done and how to take care of my hair after . Nice salon setting as well!

Way toooooo expensive for the little that was done to my short hair. Was charged $120. read more

More Than Curly Salon - This is how short my hair is. My hair was shampooed, trimmed, and product(s) added and I was charged $120. Ridiculous - Hair Salons Near Me - Centennial, Colorado

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Melissa did a great job in redefining my curl shape. She recommended great products that are well suited for my curls. I'm happy that I found this hair salon and Melissa. read more

Rhonda Curley always does an outstanding job on my hair. She really listens to my concerns and what I want, and she makes it happen. read more

More Than Curly Salon - My new curly cut with my new highlights. Rhonda took my crazy, yellow and orange clown hair and made me presentable again! I am thrilled! - Hair Salons Near Me - Centennial, Colorado

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Yuma did an amazing job with my curls! They were so damaged and dry from bleaching & poor hair care. She chopped off all the dead stuff and left me looking beautiful! I was so hesitant to go shorter, but she made it all worth it! I didn't shed a single tear Thank you all so much! Amazing salon with some great people! read more

More Than Curly Salon - After - Hair Salons Near Me - Centennial, Colorado

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I didn't want to write a bad review about my haircut because I really liked the salon and my hairstylist. I asked for a consultation before hand to make sure they would know what I wanted for my hair but I was told that wasn't really how they operated. I told my stylist (Yuma) that I wanted to help my length and just redo the layers a little bit. When I came in my hair was at my armpits and by the end of my cut it didn't even touch my shoulders. It was very upsetting because I was clear about keeping my length and curly hair takes so long to grow that it will probably be 2 years before I can get my length back. I waited until two weeks after my cut to write this review with the hope that when I styled it myself it would feel different but my ponytail is tiny and I could barely put it in a bun. She also thinned it without asking which has now made my hair a lot more prone to tangling and just rougher over all. It feels like the years of work I put into my hair has all been undone. I hope that this review will help other make an informed decision about their hair and that Yuma will be able to work with people's hair instead of just giving them a standard but without considering that every persons curly hair is different. read more

Charles took the time to really explain what was going on with my hair. And to effectively manage it on a daily basis. I've struggled trying to find someone who actually knew how to work with my type of hair. I'll be back! Thank you! read more

I had a great experience and my hair looks and feels so much better now. Cassidy did a great job!

About a month ago, I got my hair cut by a salon claiming to be certified in deva cut, and the stylist absolutely trashed my curls. They thin the hell out of my hair and cut it so uneven. Not to mention they left the side my hair untouched. So, imagine the back of your head being thinned out and uneven layered, and the front/side of your hair just cut to a certain length. It was a mess!!, I made an appointment with More Than Curls and had Aisha as my stylist. She did an amazing job fixing the horrible haircut I got from a different salon. Aisha didn't even have to cut it super short to fix it. I was so glad she was able to fix my hair. When I tell you I cried for days after my horrible experience with the other salon, I was sure my hair had to be cut super super short. Aisha was super informative about what was done to my hair from the other salon, what was wrong with it and how she was going to fix it. She has magic hands yall!! Highly recommend her!! read more

I have been to Marissa twice now for my curly cut session. She does an amazing job!! She is professional yet warm! She taught me something new each time to keep my curls rockin!! I love being able to leave More than Curly with great "going out" hair. read more

More Than Curly Salon - Hair Salons Near Me - Centennial, Colorado

Best experience at a salon and Quincy was amazing! I really liked that he took his time and educated me on all the products and techniques to make my curls look and feel their best. My curls have NEVER looked so good. read more

More Than Curly Salon - Hair Salons Near Me - Centennial, Colorado

My son's stylist Asia was very attentive to him. He's 3 and hadn't been in a stylist chair in a while. His haircut was very good! She took the time to explain the products and application process to me for styling in two different ways. I will definitely be back for my son and myself! Thank you! read more

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Updated June, 2017: I started seeing Melissa at More Than Curly Salon back in 2012. I am still going to Melissa and her stylists at More Than Curly Salon, and it's 2017! I can't begin to say how fabulous they all are, and their knowledge of curly hair and how to work with it, cut it, etc, is second to none! Their new location is great, with little overhead for Melissa, so they can concentrate even more on the client - which is hard to improve on, as the service is second to none! Love them! Love More Than Curly Salon! read more

More Than Curly Salon - Hair Salons Near Me - Centennial, Colorado

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After a lot of research for salons that cut curly hair, I visited More Than Curly Salon last week for the first time. Charles sat down with me and listened to my concerns and questions about my combination loose waves and tight waves. Then he explained what he thought would be best for me. All through the cut and styling, Charles talked me through the process. He was patient and informative. I love the cut. It is a much better shape for my body and is super easy to style. The cut also addresses the different wave patterns in my hair, so they all blend and look great. I already have my next appointment scheduled. I'm looking forward to being a regular customer. read more

Loved the service and so did my daughter! I would recommend over and over again. They really know what they are doing.

Evie LOVES her cut! And said Yuma was so nice and did such a great job!

I LOVED THE WAY MY HAIR CAME OUT! My hair has never looked this great and healthy. Great hair stylists. Very friendly. Great hair products. Great tips/classes for styling. I will be coming back! read more

More Than Curly Salon - Curly cut session - Curly Sessions include a FREE consultation - Hair Salons Near Me - Centennial, Colorado

Extremely disappointed with my most recent experience. I was charged $70 more than I was anticipating due to their recommendation of appointment length. If there was an issue with the length of my hair and an additional charge was going to be accrued, I should have been notified at the BEGINNING of the appointment, so I could have made the decision to leave or proceed (and expecting the extra charge). Don't tell me the increased charge was because of time needed to complete styling when I spent a quarter of an hour with my head in the sink with no one touching my hair. The only reason there are two stars is because Quincy was awesome throughout the appointment, and I feel he did a good job. Melissa began setting my hair with the product in the sink around the time my appointment should have been ending. She was aggressively pulling my hair, and lecturing me on the need to come in "every 6 months". She then walked away without saying anything and left me with my head in the sink for at least 15 minutes (extremely uncomfortable), after which Quincy came back and finished applying product. Needless to say I won't be returning. It's a shame because the previous visits I've had were overall positive, especially with Marissa before she left. I've been taking great care of my hair at home and don't need to be treated like this, especially when I'm paying so much money. I can think of a lot of other uses for $200. As others mentioned in their comments, I tipped only out of respect for Quincy and the work he did. Although the product left my hair crunchy and my shoulders were white with flakes off product for three days following my appointment. read more

I have been seeing Melissa for quite a few years and every time my experience is amazing. I spent a few years and saw at least 4 other curly hair stylists before finding More Than Curly. Even when I moved to Nashville for a year, I would always schedule my hair appointments based on when I would be back in Denver because once you find someone who understands your curls, it's hard to give that up! My hair always looks phenomenal, everyone working is so kind and friendly, and it's always a peaceful experience. I have recommended More Than Curly to quite a few people over the years and will continue to do so! read more

Great service and a wonderful haircut and style that never disappoints. Curly hair is a special thing that must be handled with care and that is exactly what More Than Curly Salon does. Rhonda is great and very kind and professional, she does a great color and cut!! read more

More Than Curly Salon - Inside - Hair Salons Near Me - Centennial, Colorado

Overpriced, over pushy products and if you don't use their products you're on your own when you leave. "Haircut" over $200+ when all said and done. Thanks but no thanks. read more