I have visited this business three times over the last year. After receiving amazing customer service for the third time I couldn't help but leave a review. The staff is very helpful and very kind. Everyone that works here seems to go above and beyond to make sure the customer has everything they need at the best cost possible. This business not only stands out easily among other mailing and printing shops but all businesses in Folsom. I am grateful for my experience coming to Mailboxes and More and would like to thank the employees here for brightening my day! read more

Visited to do a fingerprint scan, notarized documents and mail it off for a possible employment. I am also pregnant and sick and started to feel faint while I was there. I almost fell and broke out in a sweat. The workers there rushed to my aid. They made sure I had a place to sit, a cool towel, and something to drink. They checked on me and offered for me to stay until I felt better. I felt fine within minutes (I think it had to do with low blood sugar). It was super embarrassing but the workers there were awesome. Once I felt better I got everything done that I needed to. I could not thank the workers there enough for ensuring my well being and kindness. Also if you use their services you get a discount on products in their store. I got a cute gift for my daughter and they had a ton of nice gifts/cards. I highly recommend and will be a returning customer. read more

The staff at More Than a Mailbox is very helpful and knowledgeable. It's convenient, too, as it's near Intel and the Prairie City Rd Safeway. They can run just about any print job or graphics job imaginable, and you can send things via all the major carriers, including the U.S. Postal Service. I send some of my mail Certified, and since this place is a USPS substation, I can get it done there instead of the main Post Office on Riley St. I had lived here for several years before I became aware of More Than a Mailbox, even though I had driven past it many times, because the logo sign on the wall facing Willard Drive isn't very readable. (They really need a better logo. Readability counts!) I actually found them through Yelp. Anyway, I'm very glad I found them. This one's a keeper. read more

SO helpful!! I had to return a package and the actual post office would not print or package anything for me. I went to More Than a Mailbox and Sawanna was super nice and helpful and took care of everything for me and made it so easy! Thank you! read more

Thank you Sawanna for your prompt service of sending an important document, you and Anthon were great, very courteous and I'll recommend More than a Mailbox to any one read more

I've been a box holder for a year now and could not be happier with the service. Every time I need something shipped they are on it. I get options and prices. When my mail comes to my box I get an email notification. Their business is with it! The name of the place is a little long! Do I spend anytime in there retail floor? No. Not really things I need. But guess what? it is their choice to sell what they sell and it's the consumers choice to buy- you can't fault someone on that and then be mean about it. They must be doing something correct when a lot of other places in Folsom are shutting up shop! Justin S, can you blame them for giving you some personal advise about the USPS? They are in the shipping business and I've bet they've shipped more than your measly count of a "1000" letters! Don't let the previous reviews sway you from this business. read more

They do not have a restroom for patrons and no seating available to wait if you have to wait for a service to be done.

Have used this place since they opened. Kim is the owner and the sweetest person. They are efficient and very helpful. They so more than just mailing things. Their printing services are excellent. You send them you PDF file and clear instructions and it is done and ready when you get there. read more

Very slow service and the woman working the day I went in was extremely unfriendly. I want to give her the benefit of the doubt and perhaps something was going on in her life but she was unpleasant. If you need a live scan go to Sacramento. read more

I needed to get LiveScan fingerprinting and this place was recommended. The employees were very warm and friendly. The older gentleman who did the fingerprinting was very kind...even opening the door for me while I navigated getting out of the shop with my little baby. Prices are very similar to other locations. Cute shop inside as well - selling various knick knacks. read more

The owners, Kim and Dave are absolutely fabulous! They have trained their team to always provide excellent customer service and good knowledge of all the services they provide. I use them on a regular basis for our office needs as well as personal needs. They are "more than a mailbox" creating signs, routing slips, buttons and more for us at reasonable prices. A month ago I ran into a jam needing program fans designed and assembled for a wedding, ASAP. Luckily, I called Kim and they got to work creating what turned out to be the most memorable souvenir from the wedding in just 3 day! The guests loved it and the bride and groom were very happy. Thank you for all the wonderful work you do! read more

As you can tell by my reviews, I very rarely write any. There is only a dozen or so companies that I frequent consistently because I find their products and services worthwhile - Consumer Reports, Costco, Trader Joe's, Honda, Sonos, Apple, Ooma, ZojiRushi, Stanley, REI, Zappos, and Patagonia. Mostly because I hate shopping and hate shopping around for products and services even more! I prefer to have a lifelong relationship with reliable, consistent, competitively priced, service oriented organizations and am a fan of Buy It For Life products and the corresponding service excellence. I have used More Than a Mailbox for shipping, fingerprint and notary services on different days at different times and each and every time they have been expedient, courteous and friendly. Relative to their competitors in this space i.e. FedEx/Kinko's, UPS, Staples and several other mom and pop shops of this type that have recently gone out of business, their customer service was relatively quick, efficient and the prices were reasonable for the services rendered. The place is small relative to the larger competitors, but don't be deceived by the lack of space, they have a wide array of services including document scanning, textbook buyback, large format printing, artwork shipping, etc. I plan on using all of these additional services in the near future. I'm looking forward to doing business with them again real soon and I will update this review as needed and as I use the additional services. read more

This place is great. I have needed several items in a rush in several different occasions and Dave and Kim made it happen. Even when I need items shipped i drive from Sacramento to Folsom to make sure it's done right. They are personal able and they really care about their customers. I love this place!! read more

I have been to this store on tow separate occasions. The first was to have some documents notarized. While I was there I looked around at all the cool nick knacks. Everyone was very friendly and helpful. I went back recently to have gifts made for my graduating seniors. I teach at a local high school and wanted to get the kids something small and fun. I ordered candy bars with customized wrappers. They turned out great! Our school colors are blue and gold. The bars were printed gold for the girls and blue for the boys to match their graduation gowns each with their names on the bar. My students loved them! Two cried when they received the candy. It really turned out great! read more

I've been using their services for a couple of years now....always great service, always warm and friendly. They will package up and send almost anything for you and they are always trying to save you a buck or two!! The best! read more

I've been going to More than a Mailbox for years. They are incredibly helpful with my shipping needs. It is also convenient the wide variety of gifts to choose from and they carry Suzy Toronto merchandise. Kim and her staff are the best. read more

I have used More than a Mailbox for years and I am very happy with all of their services. They are very helpful and have a lot to offer. They have made signs, notary services, made special copies and shipped off my packages. All with ease and simplicity. Very dependable and efficient!! read more

Such a great place! Everyone here is so kind and gives great service. One day I was having a rough morning and the second I walked in the door, the staff made me feel so welcome and turned my mood around in a second. I refer them to anyone and everyone I know that needs livescan services, a PO box, etc. I'm a customer for life! read more

Luv this place! I've been there to send a quick fax, get a notary, ship a large framed picture, and to get a passport photo. They are always quick and friendly. If you are a small business owner like me, I recommend that you check this place out. They help make my life easier. Thanks More Than a Mailbox!! read more

The owners, Kim and Dave, are genuinely good people and know full well that customer service is a lost art. Their staff is just as great. They explained shipping challenges to me so I'd understand. I highly recommend this establishment! read more

These folks are great. Services include lots types of printing (copies, large format, signs), personalized boutique items, packaging and of course shipping. Their livescan fingerprinting services are the best. The guys at MTAM know how to read all the complex/varied fingerprint forms and get the right prints, the first time. I'll be back! read more

My home is hard to find for deliveries so I pick up my mail here. I love this place! Nicest people run it, amazing customer service! Cute little gift shop as well. I will admit, when I move I will miss my frequent visits. They truly make my day! read more

More Than a Mailbox is well deserving of a "5 Star Rating" I've been using their services for many years. Kim & Dave are the BEST and their staff is very friendly and helpful ... I do all of my shipping/ mail for work and personal from here and really enjoy the conveince and friendly atmosphere ... Their customer service goes the extra mile! Holiday, Birthday & Special occasion ... Let Kim use her creative mind to make that special gift and you will be back again and again ... More Than a Mailbox can maintain that 100mph pace that we all are in! read more

I absolutely love this store. Have been coming here for a few years now. They have done my fingerprints on 3 different occasions for nursing school and the ca board of nursing. Had great experiences each time! The staff is always friendly and very helpful. They offer shipping to both USPS and FedEx and I can completely trust them to pack my items up and ship them in the appropriate box, never had damage when received. They also have tons of cute stuff in their store like cards, mugs, small gifts, etc. As for those bad reviews of this store, I think people need to understand that this store can get very busy (even with 3 people working) and finger printing takes a lot of time. Get over it if it takes too long or if you fill out your forms incorrectly. The responses from the store are absolutely fabulous too very professional and informative (good info about DOJ and fingerprinting), but also explains the facts. I would highly recommend this place to anyone!! read more

conveniently located, friendly staff, large list of services that are reasonably priced.

I needed a document notarized and Ashton was awesome! If you are in Folsom and need someone knowledgeable on all things notary this is the place to go!! read more

I've stopped in here on several different occasions over the past year.....it's always the same.....a cluttered mess...but yesterday (11-21-14) was the last time I will visit the store not because of the clutter but because of the way the manager/owner was talking to one of his employees. I just had a nice lunch and wanted to leave it on the floor after listening to this guy berate his employee.....it was embarrassing and uncomfortable even being in the store as this was happening wide open in public view of all to hear and see. More Than A Mailbox I suggest you get a new manager or send him to sensitivity training. Regardless I'm not coming back. read more

I needed livescan fingerprints done for volunteering at the High School. I was lucky to find this store. Walked in with no appointment and the staff was friendly and efficient. I also had documents notarized and was very happy with the service. They do need some signage from the street as it is easy to miss if you don't know where they are located. read more

Zero stars. NO customer service!! Livescan processing here really is such an incredible WASTE OF TIME & Waste of $$. After 2 FAILED ATTEMPTS due to their fault they REFUSED TO REFUND FEE PAID!! SAVE YOURSELF THE $,TROUBLE/time.... 1st time spent 1 1/2 hours trying to get this done. It was summer and they didn't have AC on. Encountered the rude heavyset woman, bad attitude, then the older guy processed fingerprints was SO SLOW and long story short he did a BAD JOB on the fingerprinting and DOJ wouldn't approve them & made us return to do it again. 2nd trip to get this done, fingerprints went through after I relentlessly wiping my hands in their hot box no AC store, BUT THE old guy PUT IN THE WRONG BIRTHDATE, without having me verify info..... so AGAIN- NO GO. This was totally inconvenient and NO SERVICE WAS PROVIDED, even after 2 failed attempts & their written acknowledgment of their screw up they refused to refund fee. Had to go to A DIFFERENT PLACE for PROFessional service & no problems so SAVE YOURSELF and if in and around FOLSOM - at all costs AVOID More than a mailbox (cuz that's all they can handle is rented mailboxes) AND JUST - GO to the UPS store on Bidwell instead (was done so quick & passed DOJ 1st time with great customer service & these days it REALLY COUNTS!!!) read more

I was in a bind. Kim, the owner, took the time with me to discuss a serious matter that I had to take care of very quickly. She made sure all went well and gave me excellent customer/ personal service. I will definitely use her store again. Thanks Kim! read more

I cannot say enough good things about David and More Than A Mailbox on Prairie City. After my father passed away a few months ago I had a large collection of one-of-a-kind, original art work and pottery that my mother (who passed away 20 years ago) had made that I was sending to my Aunt in Idaho. There had to have been at least 30 pieces of pottery, lamps, vases and three paintings. The employee (I don't know her name) helped me carry everything in from my car and then brought David out to talk about the big pile of items. After hearing about how these items were valuable, both financially and sentimentally, David suggested a pallet shipping to make sure the items wouldn't be damaged or jostled. I agreed. After David packaged everything he sent me an e-mail with a photo of the finished pallet and tracking information. He also e-mailed me as the shipment went on it's journey. My Aunt received the pallet on time and raved about the packing job. Not one item was broken or damaged in any way! Thank you so much, David, for taking care of these precious things that belonged to my parents. LeeAnn Sides read more