Sasser Flooring was amazing to work with from picking out the flooring, scheduling and the install…read more Brian, Tommy & Chrissy were all professional and friendly- some of the best customer service I have experienced in a long time! I would and have recommended them to anyone needing carpet or hard wood flooring! Sasser was perfect!

This morning, they installed new carpet in my bedroom and closet. They arrived exactly at the…read morearranged time, got to work, cleaned up, and finished in two hours. I love this carpet. Everyone that I worked with during this process was friendly, helpful, and professional. Thank you for everything. Great company. I highly recommend.

Carpet Pro Cleaners did an awesome job. The team was friendly, quick, and super thorough. They got…read moreout stains I thought were permanent, and my carpets look and smell so much better now. Really happy with the results and would definitely use them again.

This company and their employees are miracle workers. They are very friendly. They respect your…read morehouse and take great care of it as though it's their own while they're cleaning. I can't say enough about their work (amazing). My situation was I overflowed our Jacuzzi that went into our bedroom and caused an incredible stain. I didn't think the carpet was recoverable. However, CPC did an incredible job. I can't say enough about this company. I highly recommend them. They earned all the stars in the universe and beyond. I'm a very satisfied customer and will have them back to clean more carpeting in the future. You can't go wrong with CPC cleaning your carpets. Check them out today.

Carpet One did an excellent job helping me find new flooring for my basement. We went with Carpet…read moretiles and they look amazing. It took longer than we had hoped to put on the finishing touches - but it was worth the wait. They delivered as promised. You just don't get people that care as much as they do if you go to a big box store. This is the third or fourth time that we have used Carpet One and will continue to do so.

My whole family has used carpet one here in Burlington. Angie is super easy and fun to work with…read more Highly recommend

I recently used Carpet Control in Graham, North Carolina, and I am extremely pleased with their…read moreservice. I called them to clean four carpets in my home, and they were able to come within three days of my call--talk about efficiency! I spoke to Valerie, who works alongside her husband. She was friendly and professional, even calling me when they were on their way. When they arrived, they quickly surveyed the carpets and quoted me a very reasonable price of $200 for all four. They told me it would take about an hour, and they delivered on that promise! The team managed to remove oil, ink, soda, and other dark spots that I thought would never come out. The carpets look fantastic now! A note for future customers: this is not a full-service company that moves furniture, so you'll need to do that yourself. However, for the price and the quality of cleaning, Carpet Control is absolutely worth it. One small thing to be aware of--Valerie's husband is quite the talker. He loves to chat, and while it may be a bit much at times, the excellent results they deliver make it all worthwhile. If you need quality carpet cleaning at a great price, I definitely recommend giving Carpet Control a call!

Very professional and friendly. I had three patches completed plus all four bedroom carpets…read morecleaned. Super happy with the results! Very responsive and attentive to details. I would highly recommend for carpet repairs, cleaning and even flooring installations.

They sent sub-contractors with very little talent or knowledge. The entire job was a mess.read more

We needed our kitchen floor replaced because the wood laminate had some water damage. After getting…read morea quote from a local competitor, we decided on Floor Masters because they were cheaper after including a Duke 10% discount that Marcus alerted us to. We appreciated the promptness of measuring our kitchen and providing a quote. Unfortunately, after paying the first half as a down payment, there were delays in the shipment of materials that pushed the installment back 11 days. We felt that Marcus' communication during this time could have been better, particularly since it left us without a stove for over 2 weeks. The final product (pictured below) looked good overall, but we were disappointed in a couple of the decisions with quarter rounds that looked funky. Marcus did get someone out to fix it within 24 hours. The final charge wasn't what he initially quoted, but that was remedied with a few emails. Overall, Marcus' communication was not what we were hoping for, and we likely won't be going back to Floor Masters.

Jason is the best. Will come to the house with samples and give you solid advice and guidance…read more His install team is the best too. Really pleased with the service and the results. Highly recommended.

I sincerely say, I wish I could give more than 5 stars. Incredible, incredible service from Jason…read moreand his team I got screwed over not just by Lowes, but by another contractor who never showed up. I called Jason. He showed up the same day, got his guys out there three days later. The quality of the installation cannot be overstated. Guys who truly care about the quality of their workmanship. They screwed down my subfloor so it doesn't squeak and they were able to avoid using transition. I have a masonry fireplace and was resigned to having it undercut, but the installers went out of their way to manage it so they didn't have to. My only regret is that I didn't tip his guys MORE. THIS IS THE TEAM YOU WANT TO DO YOUR FLOORS. Prices are great too. But let me tell you, after MONTHS of dealing with other contractors- they'd be worth it at a much higher price.

Good personal customer service. They show up when they say they will and do what they say they will…read moredo. Reasonable prices.

They were the least expensive of three companies and had great quality product. Easy to work with…read moreas well.

Beautiful and fast installation the guys were very professional. They did an excellent job while he…read morewas excellent as well. The quality the craftsmanship everything about it was perfect the installation I would definitely use them again thank you so much.

I love Eatmans Carpets and Interiors! I went to Eatmans with my friend who is a local interior…read moredesigner named Niki McNeil! She was speaking to some students here about Interior Design as well as other jobs that they can do that goes hand and hand with the profession. I didn't even know that Eatmans existed. It's located right off the freeway and inside of a little shopping center with some other home interior places. The parking is great as there is plenty of spaces for cars and they also have handicap spaces near by! When you first walk in there are carpets and rugs galore! They have so many styles, designs and textures available. We received a tour from Betty, who's grandfather started the business! She showed us all kinds of carpets and we also got a chance to see the remnants which is a great choice if you are looking for a rug at a discounted price! They also have light fixtures and other things available for purchase as well. All of the staff are amazing and they were all so accommodating and open to questions. Overall this is an amazing business, with beautiful rugs! I would definitely purchase from them!

TLDR: you probably do want to read #6. Overall I got the floor I wanted but was completely…read moredisrespected and it wasn't done within the time frame told to me. Don't recommend at all. Job was my entire downstairs area, about 500sq ft swapping carpet to LVP 1. We had an appointment for about a month ahead of time and then a week before we were told we would have to reschedule it to a later date, therefore causing me to call out of work the first day. Both my boyfriend and I needed to be off and present to move anything they wouldn't be willing to move, we have animals and tanks. 2. They were almost half an hour late the first day. 3. He said that he would have a whole team of people coming in and getting this done probably within one day. The people that showed up were Bill along with one guy and his son who looks to be about 14. Meanwhile Bill has actually left and never really helped so it is just Danilo and his son who were respectful and hardworking. Honestly this whole review is not even about Danilo, he did his job. It's mostly about Bill's business practices and horrible service. 4. Not finishing within a day even though Bill did the estimate himself and knew how much furniture we have. His reason was there is a lot of patching but still if he had an actual team of atleast 2-3 full grown people it wouldn't have been a problem. I had to call out, instead of just one day became two days because he didn't have enough manpower to do my job within the timeframe he said even after HE had to reschedule ME. 5. Bill then told me that I don't have to call out of work because it's OK if I leave my house completely unlocked and open even though I am literally in a condo with many people I don't know coming in and out of the neighborhood, I have three cats that are upstairs locked up and could possibly get loose, and his reasoning was that he's worked with Danilo for years and that he has INSURANCE. I really wanted to ask Bill, do you leave your house open for anyone to just walk into while no one is present? Brushing me off again. Why would I feel comfortable leaving my house open with that attitude? ***6. My MAIN complaint and reason for the rating: Bill was extremely rude, when he first walked in he basically said that he thought half of the items would be upstairs. I don't know how he expected that when we don't have that much space to begin with and had to live in the unit. During the estimate he said it wouldn't be a problem. We were able to move everything to his expectations in 20 mins. After he said there was patching and a lot of stuff (which he knew about) to move I reflected that he said during the estimate that he would have done it within a day. He then straight up told me "you aren't listening to me." As if I was stupid and brushing me off. Sorry Bill that you originally said it was a pretty small area and you'd be done pretty fast. On top of the inconvenience of me having to call out two days in a row,which you knew. You had no respect and walked all over me while expecting your "team" to do your entire job. I really hope that people see this review and decide to not work with you Bill. It's really disappointing because Dot, the secretary and Danilo were both decent people but you ruin the entire experience.

Flooring Plus did a fantastic job refinishing the solid wood floors of our 1935 home. Chris and…read moreBrian were professional and customized a personal flooring solution to our complex flooring needs. We had old wood that needed refinishing, missing wood (under old carpets) that needed to be matched and a laundry room that needed a waterproof flooring solution. There were some tough transitions that Brian and his team were able to work miracles on. The floors look amazing. Best part was that Flooring Plus took care of all the logistical details and made it so easy. We went on vacation for a few days and Flooring Plus moved all the furniture, removed carpet, made repairs, installed new wood, refinished the old and created seamless transitions throughout. The team even made sure the cats were taken care of during the process. I would definitely recommend Flooring Plus for their personal service, custom solutions, and quality results.

I really had a great experience with her river flowing each person that I dealt with went above…read more and beyond their job

From the owner: At Heath Flooring Concepts we pride ourselves on providing quality workmanship and years of…read moreexperience. Our experts will help you choose the best flooring options for your home or business by taking into consideration your lifestyle and individual needs. Our installers are trained professionals and will work hard to make you happy. Our goal is your satisfaction.