Great experience with Jeff Armstrong and team! We just had…read moreour master carpet replaced. Great prices and quick service.

We bought a new house that had Shaw engineered hardwood floors in some areas and carpeting in other…read moreareas. Our daughter has allergies so we needed to get rid of the carpeting. We found Preferring Flooring on the Shaw Website. Preferred Flooring did a great job. First, Shaw is a little weird because they don't offer the same products to the consumer market that they offer to new home builders. Preferred Flooring found us the equivalent Shaw engineered hardwood that matched perfectly. Second, they did a great job installing the floors including removing the carpeting from the stairs and installing and staining the stair treads to match the Shaw engineered hardwood. Third, they gave us a reasonable price and came in on budget. We also had them do a little tile work in the master bath, which turned out great. Their salesman Jeff Parker is great to work with as are their installation crews. We highly recommend Preferring Flooring and would absolutely use them again.

Moon's installed our reclaimed pine floors. They did a fantastic job! Very professional, cleaned up…read moreafter each day. Highly recommend

Moon's just finished redoing the floor in my Spirit Room (kept for spiritual matters). Years ago a…read morewater heater located within the wall of that room's closet had leaked and caused the floor to bow. Unfortunately two (or was it three?) rounds of handymen had failed to fix it. Two years ago I had the house renovated and had given specific instructions for the people to straighten and repair the floor in there before laying down the new stuff. They did not. I was surprised that Moon's said they'd have to take out a large strip of floor tiles or whatever they're called when they're vinyl, even though the dip was about six square feet, but okay. The strips have grooves in the sides that can't just be ripped out and replaced. Then it turned out they had to redo the entire room! But whew, that explained the estimate they'd given me. Instead of hair-raising, it now sounded quite fair. I found a box of leftover planks and prepared for them. They helped me move out the remaining large stuff that I hadn't counted on having to be removed. When they got through the usable planks, we discovered the box o' planks was for the attached studio and not the room and didn't match, so a second crew had to come back with a new supply of planks for the entire room, since they'd been unable to match or even come close to what I'd had. Same estimate; okay. Well, they didn't order QUITE enough, but the third crew and a new box were able to finish the job! The room is GORGEOUS. The planks they chose are alike enough to the rest of the house that if you aren't looking for it, you don't notice the difference. They replaced the quarter-round with matching oak quarter-round instead of the white stuff that had been there before. Classy! The floor is now SMOOOOOOTH, no dip. I am so satisfied! Would recommend them.

Be aware: they measure for 10 percent waste, which I understand! What was an irritation is that we…read morehad one full box left over-$144 plus tax, they don't take it back! Every other business I checked refunded on unopened boxes!! My bad, I forgot to ask this business. So you are forewarned!! Install was OK-minor issues.

We were referred to Flooring by Design via Reddit and a coworker who had personal experience with…read morethem. Heath was professional and helpful from the start. The estimate he provided was far more detailed and thorough than any of the others we got. They were very fair as far as price, too- there were a lot of people charging a lot more for less detailed estimates. He explained what we could expect from day one through completion of the project, which made it really easy to manage our expectations about when we would be able to use our (only!) shower again. We went to their showroom and Heath guided us through the tile picking process, which initially seemed overwhelming but he made enjoyable. He coordinated with our plumber, and handled the painting crew. We are thrilled that the process was so smooth! We would hire Flooring by Design again in a heartbeat.

I can't stop staring at our floors…read more Our cute but somewhat dated duckling of a home turned into a gorgeous swan in the hands of Right Step Flooring. Lucas and his Right Step crew removed old carpeting, installed new hardwoods to match the existing red oak, and custom stained and refinished the existing oak floors throughout our 2200 sq. ft home. They had the daunting task of mimicking paler-shaded white oak flooring from our orangey-red oak floors. If this is the aesthetic you are trying to achieve, you will quickly come to realize through research that it can be a hit or miss process. Lucas and his team hit it out of the ballpark! We were extremely impressed with Lucas's professionalism, expertise, sage recommendations, and responsive communication. He is absolutely meticulous in his craft. Through testing, he discovered that we had a mix of different types of hardwoods that may have gone unnoticed by others during the refinishing process but would have definitely impacted the final look of the floors. Because of his diligence-our floors look perfect! He and his team were always prompt, worked tirelessly, and were a pleasure to work with. His fees are very reasonable for the exquisite quality of his work. Right Step Flooring truly transformed our living space and exponentially increased our home's value. They also place tile flooring so we'll definitely have him back when we're ready to tackle our bathroom project. The attached photos don't do the floors justice, they look even better in actuality. We highly recommend Lucas and his team! A +++++

After looking for a company to repair our flooring, we found Right Step. They responded with an…read moreestimate over the telephone and completed the repair the same day. The work completed by Lucus was excellent and our house was spotless when he left. I would definitely call them the next time we have a flooring issue.

Brentwood Carpet on Capital Blvd in Raleigh has always been our "go to" flooring provider for our…read morepersonal home! They have always done a superior job with product selection, price, installation and customer service! Recently, we needed to replace some carpet at a rental property. I was slammed at work and they offered to have their Flooring Specialist with their Mobile Showroom Division meet me at the property! Drew met me on time (when does that ever happen!) with a great selection of samples! He was EXTREMELY knowledgeable and very quickly narrowed down what would be the best for durability and in my budget! We set up the whole project in a few short taps on his iPad and it went flawlessly!!! Drew was awesome to work with! He was pleasant, knew his products extremely well, didn't waste anytime and was very responsive with follow up questions etc! We HIGHLY RECOMMEND Brentwood Carpets and Drew - in their Mobile Division!!!!!!

Uploaded photos. We had a Karastan LVT flooring installed on our second floor; the total cost for…read morematerials and labor was over $17,000. Since then, we've run into multiple problems, and honestly, it's been incredibly frustrating. Problem 1: Promised One Thing, Got Another We chose a more expensive floor than we originally planned because we were told it had a flush stair cap trim piece. That was important to us because we wanted a seamless, flush transition at the top of the stairs -- no overlap. The flush pieces were on our order and we paid for them. But when the installers showed up, they used an L-shaped piece that created a noticeable lip. When we asked about it, they told us a flush piece didn't actually exist for that floor. So basically, we paid more based on bad information, and there's nothing they could (or would) do to fix it once the floor was already being installed. Problem 2: Boards With Permanent Marker Some of the boards that were installed have purple marker lines under the clear coating. We were told it happened during manufacturing and couldn't be cleaned. The installers admitted they should have caught it and not used those planks. They offered us a few hundred dollars off or said they could replace them, but doing so would require ripping up a large section of flooring, which could cause more damage. They planned to reuse the removed boards, even if they were damaged in the process. Since there wasn't enough extra material to replace them all we'd have to pay for additional boards ourselves if we didn't want them to reuse what they ripped out. We decided not to risk it, covered those boards with furniture and rugs, and took the discount. Problem 3: Gaps in the Hallway In the hallway, 4 boards were cut too short. So now, when the humidity changes, they shift, leaving a 1/2" gap between the floor and the shoe molding, exposing the subfloor. That's about two feet of wall with subfloor showing for half the year. They tried to fix it by gluing and nailing the boards down, but that only worked temporarily. Again, the solution offered was to tear up a big section of the floor, but with the usual warning that it might cause more damage. So once again, we left it alone. Looking back, we probably should have taken the risk of further damage and let them replace those 4 boards. It looks awful. Problem 4: Boards Separating in the Bonus Room In our large bonus room, about 20'x24', some of the boards have started separating, leaving visible gaps. At this point, I haven't even contacted them about this issue, based on how the other problems were handled, I'm not optimistic that anything helpful will come from it. So this one is on me. This year, when we replaced the floor on the main level, we went with a completely different company. When we showed them photos of the upstairs install, they were shocked and told us we should have filed formal complaints and probably could have taken it even further. Honestly, the whole process took so much time, stress, and energy that we just didn't have it in us to keep pushing. If you're considering working with them, be careful, make sure you can actually get what they promise, and keep a close eye on the installation. After reading other reviews, I'm really hoping this was just a bad install crew and that they're no longer around.

I highly recommend Simonetti Floor Contracting for your hardwood floor project. John Simonetti's…read morework is fantastic! He did board replacement repairs, hardwood floor refinishing, and installed new hardwood floors in 2 rooms that were previously carpeted. John is a neat worker who pays attention to detail and always left my home even cleaner than when he started. John is a real professional and I felt comfortable having him work in my home.

John refinished around 3,000 sqft of hardwood floors at our house. We are very satisfied with the…read morework he has done. He is a real craftsman.

Ricardo and his team were wonderful. They were easy to work with and very skillful at installing my…read morefloors. They worked efficiently and always guided me in the right direction. I wanted to do some other work - drywall, installing a pocket door - and they were able to help with that too. Very reasonable cost-wise. Highly recommend!

Triangle floors did a great job removing our old floors and installing our new floor in 3 days…read more Ricardo was patient with us as we decided on the floor. He also checked often on our installers. The installers, Hector and Jesus were respectful of our home and very efficient. We will use triangle again if we need flooring.

Terrible. They took our flooring deposit in January and told us 8 weeks to delivery. 8 weeks came…read moreand left and at 11 weeks this company admitted they never placed the order and didn't have our money to place it at all. I do not recommend doing business with this company. Matt knows he tried to screw us. He tried to screw us out of $12000.00 and is not trustworthy. His teams work was shoddy and we had to invite him to return to putty up seams so we weren't and mire delayed moving into our home. We are going to ignore the lump where the leveling was not well done. Smh. Find a better business to give your money to.

Accent Hardwood Flooring refinished the hardwoods in our entire house, including 3 staircases. They…read moreoffered a variety of color & finish options & nailed the rustic vibe we were hoping for. Scheduling & completion of work was efficient & timely. They cleaned up work areas so furniture could be moved back in as soon as the floors were set. Pricing was reasonable for high value service. Highly recommend.