Carpet One did an excellent job helping me find new flooring for my basement. We went with Carpet…read moretiles and they look amazing. It took longer than we had hoped to put on the finishing touches - but it was worth the wait. They delivered as promised. You just don't get people that care as much as they do if you go to a big box store. This is the third or fourth time that we have used Carpet One and will continue to do so.

My whole family has used carpet one here in Burlington. Angie is super easy and fun to work with…read more Highly recommend

I'm very happy about how my driveway looks. The reason for the 3 stars is the way my garden was…read moreleft. The crew did not even make a decent try to put it back together and when I texted Tony I have been ignored. I even sent him pictures. Changing my review to 4 stars. Still feel that my garden was not handled well but I'm very happy with my driveway. Thank you to Tony for reaching out.

Excellent service and quality of work. He is on time and communicates effectively. Very open to…read moresuggestions and changes. I highly recommend him.

I really had a great experience with her river flowing each person that I dealt with went above…read more and beyond their job

From the owner: At Heath Flooring Concepts we pride ourselves on providing quality workmanship and years of…read moreexperience. Our experts will help you choose the best flooring options for your home or business by taking into consideration your lifestyle and individual needs. Our installers are trained professionals and will work hard to make you happy. Our goal is your satisfaction.

Micah always does an amazing job with the services he offers! 10/10 recommend for all your tile and…read moreflooring needs!

From the owner: My name is Micah, I have 8 years of experience in the tile and flooring trade. I always go the…read moreextra mile to make sure my customers are beyond satisfied. My company, luxury tile and flooring would be a great candidate if you are looking to bring your home back to life.

Jeremy and his crew remodeled my kitchen and half bath in July 2025. Initially I was happy with the…read morework done. A couple weeks after the remodel, a cabinet door fell off. Turns out the installer used a screw that was too short. Jeremy came over and fixed it. 2.5 months after the remodel, I discovered a flaw in the quartz countertop that was installed. It's about a 7" long by 3-4" wide white spot where there is no veining. According to my research, this was caused due to a defect in the manufacturing process. Modern Stone was hired by Jeremy to install the countertop. Modern Stone never caught the defect. Jeremy never caught the defect. Because this flaw should have been found via a quality control process and wasn't found before it was installed in my home, I contacted Jeremy for resolution. He offered no serious resolution and said it wasn't his responsibility to fix the problem. In addition to the countertop, the drain stopper in my bathroom that Jeremy installed broke and he would not fix it. Update: I decided to take Mr. Ashley to small claims court. Court date was 1/21/26. My argument was that Mr. Ashley was negligent in his duty to me as his client. First, he installed flawed countertop. He should have performed a quick visual quality check prior to installation but did not. Second, he never explained what Level 1 quartz was to me. It seems that Level 1 quartz typically has flaws like this which is accepted by the industry. As a project manager familiar with quality control, a flaw is a flaw, regardless of what the industry accepts. I was not aware of this and none of my research indicated that flaws were likely. Mr. Ashley had a duty to ensure I understood what I was getting with quartz countertop, since he is the expert. He should have had my best interests at heart and he didn't. I called a couple of his references, and they said he was very communicative and a professional. This was NOT my experience. Had I known, I may have chosen a different countertop. He explained Level 1 quartz to the magistrate but not me. Unfortunately, I lost. The magistrate said I was in the wrong and not Mr. Ashley. After he won, Mr. Ashley asked the magistrate to order me to remove this review. The magistrate said I have freedom of speech. CAN YOU BELEIVE HE ACTUALLY TRIED TO TRAMPLE ON MY CONSTITUTIONAL RIGHTS? Lessons learned: 1. Those who do wrong are not always brought to justice. The law does not protect everyone. 2. Don't assume Mr. Ashley will provide you with the info you need to make an educated decision. 3. Get an itemized receipt BEFORE you pay him in full. I never got an itemized receipt and asked multiple times, because his team did other things for me in addition to the remodel. 4. Perform your own quality check on things before they are installed in your home. Take all the time you need because the flaw I found was white on white and not very apparent unless you are looking for it. 5. Go to Lowes or Home Depot and ask about pros and cons of the materials before choosing. Sometimes other people know more about a product than you do and can help you make a decision. Your research will not always yield the info you need.

Really can't say enough good stuff about this team. Excellent company, Excellent customer service…read moreand help with design. Will use them again!

WOW... what a great experience! If you are looking for a company that responds quickly to…read moreinquiries, gives quick response to doing a job, reasonable pricing, and professional work you want go wrong with Flooring Coverings

Eric is one of a kind! He is an expert at his craft and takes value in his work. I am a detail…read moreoriented person and appreciated how he took his time, was intricate with his tiling work and he executed this project to perfection. He was super responsive from the initial connection, was available, talked to me about options and considerations, and was always on time. He communicated progress throughout the project and I appreciated the updates to timeline. He was honest, polite and very respectful. A genuinely good human being!! He not only did an incredible job at the backsplash, but he also installed the cabinet crown molding. He went above and beyond and exceeded my expectations. I feel blessed that I found a reliable craftsman!

Desmond did a fantastic job with our carpets and tile. You can't even tell its the same tile now…read more It was damaged from previous owners and we just "lived with it" for almost 5 years. Its back to looking brand new. Prices are very reasonable and he takes his time to ensure nothing is missed.

Our carpets are looking great! They did a fantastic, thorough job at a fair price and were highly…read morecommunicative throughout. I couldn't be happier!