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Floor Designs Unlimited

5.0 (1 review)
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A squared pro services

A squared pro services

(4 reviews)

Really can't say enough good stuff about this team. Excellent company, Excellent customer service…read moreand help with design. Will use them again!

Jeremy and his crew remodeled my kitchen and half bath in July 2025. Initially I was happy with the…read morework done. A couple weeks after the remodel, a cabinet door fell off. Turns out the installer used a screw that was too short. Jeremy came over and fixed it. 2.5 months after the remodel, I discovered a flaw in the quartz countertop that was installed. It's about a 7" long by 3-4" wide white spot where there is no veining. According to my research, this was caused due to a defect in the manufacturing process. Modern Stone was hired by Jeremy to install the countertop. Modern Stone never caught the defect. Jeremy never caught the defect. Because this flaw should have been found via a quality control process and wasn't found before it was installed in my home, I contacted Jeremy for resolution. He offered no serious resolution and said it wasn't his responsibility to fix the problem. In addition to the countertop, the drain stopper in my bathroom that Jeremy installed broke and he would not fix it. Update: I decided to take Mr. Ashley to small claims court. Court date was 1/21/26. My argument was that Mr. Ashley was negligent in his duty to me as his client. First, he installed flawed countertop. He should have performed a quick visual quality check prior to installation but did not. Second, he never explained what Level 1 quartz was to me. It seems that Level 1 quartz typically has flaws like this which is accepted by the industry. As a project manager familiar with quality control, a flaw is a flaw, regardless of what the industry accepts. I was not aware of this and none of my research indicated that flaws were likely. Mr. Ashley had a duty to ensure I understood what I was getting with quartz countertop, since he is the expert. He should have had my best interests at heart and he didn't. I called a couple of his references, and they said he was very communicative and a professional. This was NOT my experience. Had I known, I may have chosen a different countertop. He explained Level 1 quartz to the magistrate but not me. Unfortunately, I lost. The magistrate said I was in the wrong and not Mr. Ashley. After he won, Mr. Ashley asked the magistrate to order me to remove this review. The magistrate said I have freedom of speech. CAN YOU BELEIVE HE ACTUALLY TRIED TO TRAMPLE ON MY CONSTITUTIONAL RIGHTS? Lessons learned: 1. Those who do wrong are not always brought to justice. The law does not protect everyone. 2. Don't assume Mr. Ashley will provide you with the info you need to make an educated decision. 3. Get an itemized receipt BEFORE you pay him in full. I never got an itemized receipt and asked multiple times, because his team did other things for me in addition to the remodel. 4. Perform your own quality check on things before they are installed in your home. Take all the time you need because the flaw I found was white on white and not very apparent unless you are looking for it. 5. Go to Lowes or Home Depot and ask about pros and cons of the materials before choosing. Sometimes other people know more about a product than you do and can help you make a decision. Your research will not always yield the info you need.

Floor Designs Unlimited - flooring - Updated May 2026

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