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Moon Valley Nurseries

4.2 (248 reviews)
Closed 7:30 am - 6:00 pm
Updated 3 months ago

Services - Moon Valley Nurseries

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John and Stephen were incredible to work with! Everyone was super knowledgeable and friendly. Definitely not the least expensive but well worth it for the education and the 90-day guarantee (when they plant)

Over My House
Mike R.

I have done business with MVN since my last bad experience. I have also done business with another professional tree service that I like. Why did I go back To MVN? Because I can pick the tree that I want. The other tree service has been good for removal and treatments (which MVN also does), but I cannot pick my trees. I had a much better experience my last trip. Why only 4 stars then? I still don't like the business practice of claiming 50% off and free planting that costs $300.00 to get to the job. Also everything seems dreadfully overpriced. A 3' lime tree at $700.00 and a large pot for $600.00. What was good? A great selection and beautiful trees. I have had dishonest sales people in the past, but this time, Brad and Dai' Tiara helped me and were very pleasant and knowledgeable. It was a much better experience this time. So, I needed several large palm trees and a Jacaranda tree. I think MVN is the only game in town for the palms that I needed. Dai' helped me pick them out. Unfortunately, the trees were unskinned, but I needed the skinned to mach my others. I was surprised when Dai' told me that MVN would skin them for free. That was a pleasant surprise. Now the planting experience. MVN has a crew of planters who come from the Congo, Africa. They have been out 3 times now. I doubt there is anyone that can outdo them. They are fast, strong and do beautiful work! Give them a raise! I really like these guys! Boy was I shocked by planting this time. I usually gripe about the $300.00 transportation fee. Well, I heard MVN roll up, so I went outside and to my amazement, there was a crane, a big rig and MVN truck waiting. This was no little crane. Kyle, who was El Hefe for the job introduced himself. He was professional and friendly in everything he did. I could drink a beer with this guy! I would enjoy the talk and learn a lot in the process. He explained that the crane was needed because the trees were just too large to be manhandled. Words cannot express the awe in watching the crane drop the tree at by back fence line. Have you ever seen a palm tree 50' in the air? Well, this time I got my moneys worth! I can't imagine what the crane cost to bring in. That really was free planting! So, in the end, my yard is gorgeous. The sales and planting experience was 10 stars out of a possible 5 stars. I will sit outside every night and enjoy the beauty provided by MVN. Thanks folks!

Moon Valley crew.
Liz M.

Jeff Lowe and his crew just planted a Tipu tree in my yard. They did a fantastic job and the tree looks great.

My wife and I recently moved to Arizona. We were told about Moon Valley by a neighbor. So went there to buy a cactus , and met Gabriel Zamora. He was very helpful and answered all our questions. So after a few months we wanted to plant a couple of trees and called Moon Valley. Gabriel came over to our house to see what we had and help us decide on what kind of trees we wanted. After that we went back to Moon Valley and he walked with us to hand pick the trees we wanted. They sent over Ben Sanchez and his helpers. I thought it would take all day to dig the holes to plant that big of tree. Ben and his crew had both planted in a few hours. My wife and I are very HAPPY with the trees . Thanks to Gabriel and Bens help making everything so easy. When we need anything else , we know who to call - Moon Valley Nurseries !

A dead palm tree. Another moon called piece of crap
Harry L.

Another moon valley tree dies. I paid $1,500 for this loser. Moon valleys response, SUCKS TO BE ME. That's $2,500 worth of useless purchases from this company. They promised me they be in touch. Not a chance. They have my money. If you want no service after the sale, ( BTW, THEY PLANTED ALL THREE TREES) And they stood behind nothing. Avoid these crooks. I promise to write a bad review on these clowns once a month until I due. Harry Lucchesi

Dwaine M.

*** UPDATE *** So I got a call today (11/15) in regard to my review from LP, their Director of Customer Relations for the state of Arizona. While he agrees that his team clearly misled me, he states that their contract with Wells Fargo Merchant services restricts them from ever issuing refunds or even partial refunds to their customers, regardless of the circumstances. He states that his hands are tied, because their contract with Wells Fargo wont even allow Moon Valley to issue a check to cover the interest I'm now forced to pay due to their misrepresentation of Wells Fargo's product. Fortunately he found a loophole. Wells Fargo is okay with him giving me a tree. It'll only cost me $865 in interest. I told him no thank you. So what's the moral of the story? When throwing your customer under the bus for your mistake doesn't work, have a "good cop" call to throw your bank under the bus. Also, Wells Fargo Merchant Services writes contracts that prohibit their business customers from ever issuing refunds or even partial refunds to their customers ....according to Moon Valley. --------------------- BE WARE!! Don't trust these guys! I went to Moon Valley after being referred to them by a friend who bought a number of trees from them at a different location. They told a very unnecessary lie REPEATEDLY that cost me over $800 interest charges. When buying a tree they offered me a 0% interest plan for 1 year of financing. Gabriel and the store manager told me about this wonderful trick where all I have to do is buy something from Moon Valley just prior to the offer expiring using my Moon Valley card in order to extend the offer for another year! He told me I could do this as many times as I'd like to keep rolling over the 0% interest rate. I could have and would have easily paid cash for the tree, but thought it was a convenient solution. So I took him up on his offer and purchased the tree using their card. I've been back a few times. Knowing that the offer was set to expired 9/13, I made it a point to buy something that I didn't need last August and September 10th to make sure I could continue the promotion. I also confirmed again with Daniel that I understood the offer correctly. Last night I looked at my account online and found that I was repeatedly lied to. Every single person I spoke to over the course of the year told me the exact same lie and confirmed it each time I checked to make sure I understood it correctly. $865.42 in interest charges suddenly appeared on my account in September . I was charged $865.42 on a $2,700 purchase that I could have paid off at any time! I called the shop today and got a call back from some guy (I think his name was Luis) claiming to be a regional manager who told me I should have read the fine print and practically accused me of lying. He was argumentative, talked over and was clearly trying to get a rise out of me so that he could hang up. Their card services are through Wells Fargo. He told me go talk to Wells about a refund and said the best he can do is offer me store credit. I asked him to put me in touch with his boss. He said he'd send the guy an email and maybe someone will get back to me in a week, but repeatedly told me that nothing can be done about it. I even told him the name of the most recent person who gave me wrong information. He wasn't interested. They are devoid of integrity and professionalism. I already had a budget saved for my backyard renovation and was happy to pay cash for the tree. I could have paid it off at anytime, including today. Financing was never needed. Now I have to fight with them and Wells Fargo trying to get $865.42 interest charges reversed so that I can pay off the initial balance and be done with this transaction. The insult to injury is that the tree died less than a year after they installed it. I'm making payments on a dead tree that they won't replace. I have no idea what to do next. Maybe the better business bureau?

Michelle E.

The staff here at Moon Valley Nurseries is amazing. Immediately upon entering, I was greeted and asked if I needed help. Pretty much every few minutes, someone was asking if I could be assisted. Any question I had was answered promptly and knowledgeably and that was the case that I could see for anyone else who was walking around or talking with staff members. The aisles are clean, the plants are gorgeous, and the variety was unbeatable. I wasn't planning on buying anything right away but couldn't help but take home a beautiful Arabian Jasmine plant. My next trip back is for a handful of citrus trees.

Kurt P.

Landscape installation crew was prompt and efficient. They installed two Mediterranean Palms by my pool. They did a professional job. I am impressed with the quality of the plants and they offer a warrantee if they don't survive. The sales/designer Mark Miserendino was very helpful in making sure I would receive top quality specimens before I purchased them. Thank you team!

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3 years ago

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5 years ago

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4 years ago

Had a great experience at the Indian School location! Steve was very helpful and I highly recommend you go see him!

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4 years ago

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7 years ago

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6 years ago

Having a 50% off sale is no bargain when a glazed pot marked $975.00 is at Home Depot for $125.00. Wow!

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6 years ago

Brad provides awesome customer service. He is very knowledgeable in his field and pleasant to talk to. Ask for Brad on your visit!

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Moon Valley Nurseries Reviews in Other Languages

Ask the Community - Moon Valley Nurseries

Do you remove extra dirt when planting trees for customers? Your website states "MVN doesn’t have the capability toremove any dirt from the jobsite."

Hi Lon, When digging holes for trees, we sure can remove a little extra dirt!… Read more

View All 2 Questions

Review Highlights - Moon Valley Nurseries

Steve was primarily responsible for getting our project started and Eric assisted as well - both were great!

Mentioned in 17 reviews

Read more highlights

Whitfill Nurseries - Ceramic  pottery

Whitfill Nurseries

(90 reviews)

$$

I wanted to buy 4 fruit trees for my desolate backyard. I…read morewent to Whitfill Nursery on East Southern Ave. I spoke with Jason. He showed me all their fruit trees. They have a great selection of all kinds of trees as well as fruit trees. I wanted one lemon tree, one orange tree, one peach tree and one plum tree. Jason explained all the different varieties of each. I chose a Meyer lemon tree, one Cara Cara orange tree, one Desert Gold peach tree and one Santa Rosa plum tree. I also spoke with Barb about the care of all the trees, she took the time to give me detailed care explanations on each tree. That really help and she really knows a lot about plants and trees. The crew that delivered and planted the trees were very prompt, skilled and polite. I am very pleased with my whole experience with Whitfill nursery. From the price of the trees to the level of customer service I received. Everyone I interacted with from the time I walked onto the their property to the delivery and the planting of the trees are wonderful. Thank you! Whitfill Nursery.

This location is driving me nuts with the lack of labels and prices. I'm often driving by and love…read moreto stop for plants, but its frustrating to wander and find plants you can't figure out what it is or what it costs. I shouldn't need to walk all the way back up front to ask -- and I've been giving the wrong information before anyhow. Its important to know what kind of plant you're buying for multiple reasons. The other Whitfill location (off Guadalupe and Cooper) doesn't have this issue. Overall I think the plants are pretty healthy but after having an issue with lack of labeling (on both the kind of plant and pricing), having been given the wrong plant info on a plant, and after having asked if they had Pink Fairy Duster and being sent off in a direction to wander and never find it on my own, I'm really over this location.

Moon Valley Nurseries - gardening - Updated May 2026

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