After posting my experience, Moon valley attempted to reach out to me. After a few tries I accepted the cal. I thought it was going be another "do you want to buy tree insurance" call. It was a new office mgr and I explained everything to her. She apologized and wanted to make things right. she replaced the plants. Her service and work ethic is 5 stars. I cant give more than 3 stars for moon valley because the initial experience was so bad. read more

Really professional and courteous. They are a solid dependable company with a great crew! George and his crew at Arcadia location were phenomenal and fast! read more

Pastor and crew just finished planting a tree and multiple plants. They were all very nice and careful. They came as promised. Left my front yard clean. I love how they dig and plant all your orders, especially in this heat, 117 degrees. Very easy to do from start at their nursery to final products planted. I should have done this sooner! read more

Everyone is awesome!!! Great customer service, superior quality and experts all the way. Please go in and see Gabe Zamora - the best eye for designing my yard and yours!! read more

Wesley, Wesley,Wesley! You are amazing and a great asset for Moon Nursery on Indian School! Your professionalism, knowledge and vision is spot on! You were right, we should have listened to you. Once you came in and planted there was a spot to be filled, and you were able to accommodate us and it was completed in record time. Your planting crews were courteous, deligagent, speedy and efficient. Thank you for assisting us in creating our OASIS! You're the best and would recommend you and your crews to anyone and everyone in the area! THANK YOU, WESLEY! read more

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we had Pastor and his crew come out to do some planting. they did a great job, I will definitely request Pastor for my next delivery

I am so thankful i came into Moon Valley Nurseries. I was out of town for a couple of weeks and when I came back I noticed my Ficus nitida hedge looked like it was burning and losing its leaves because of the heat! I freaked out and right away came to Moon Valley, when I came I was taken care of by Gabriel who right away cleared my concerns and provided me step by step what i needed to do to to take care of my plant and he assured me the plant was ok, it was just freaking out because of the excess heat. I did the treatment he told me to do and 2 weeks later now my hedge is growing new baby leaves!!! I am so thankful for Gabriel and Moon Valley Nurseries! THANK YOU! read more

Wen in looking for a Plumeria for my home, meet up with Andy, he's my Moon Valley pro, he showed me all the different sizes, we found the perfect tree, Andy tagged it with my name, yes hand picked the tree! Then Pastors crew made quick work planting it, everything was 5star white glove serving, Andy even printed me a special Plumeria guide! Andy and Moon are a unbeatable team! Thank you so much Marc read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Avondale, Arizona

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Walked into such a good environment all around the staff was very nice. Thank you LUIS for helping my fiancé and I, look for the perfect FIRST Christmas tree together! We will definitely be coming back for years to come! Very satisfied with the pricing all around wonderful experience! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Avondale, Arizona

I called and asked if they had this specific tree I'm looking for, they said yes, we went in, ask for Gabriel. In and out about 20 minutes. He even loaded our car. So friendly and efficient. Love this place and we will be back!!! read more

Great experience and support from the initial purchase of trees and palms from Gabriel to the ongoing support from Lucy and the above and beyond help from Pastor and the crew that made the delivery. They went above and beyond to help with the final removal of our dead drawl palm stump. Could not be happier. Doug D. read more

Moon Valley Nursery has an amazing selections of plants and trees. We needed mature trees, but we did not want to transport them or plant them. Moon Valley Nursery gave us great advice and professional service. Ángel and his team delivered to our house 8 large trees, planted them and prepared them to grow and get stablished. They are friendly and very professional. The whole experience was easy and worry free. Our trees look beautiful! read more

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Excellent doctors, I had a lime tree that started to die, Gabriel was quick at responding and giving the tree a treatment schedule. It unfortunately did not work but Gabriel worked with my case and is getting me a replacement tree. read more

As new residents to the great State of Arizona we were in need of some plantscaping ideas and design assistance so on the recommendation of several of our neighbors we visited Moon Valley in Avondale and are highly pleased we did. Our first contact was Garrett who spent quite a bit of time with my wife and I talking pros and cons of different plants and planting locations, no charge, part of their service. Garrett was knowledgeable, insightful, respected our opinions, was very polite, and ultimately helped us make some great decisions. Another shout out should go to Charlie on the planting team, he showed up on time, was respectful of my property, planted the trees and bushes we purchased, gave us information on the care of our new treasures, and left my yard cleaner than when he showed up. All the guys on his crew were of the same caliber. We had a couple of our bushes die, apparently from transplant shock, so I called Moon Valley for help with replacement plants and there was absolutely no problem at all. The crew will be here when the weather cools down to replace the bushes that did not make it. Worked with LP today and I have to say he is a treasure. If you have a project or just need a quality planting I cannot recommend Moon Valley Nursery in Avondale enough. read more

We had just put in a pool and our backyard was desperately in need of plants. I had no idea how to go about purchasing the correct plants. I spoke with Brad Fey, Online Sales Manager, and explained that we were wanting a tropical look for our backyard. I sent Brad some pictures of my backyard so he could get a feeling of what my backyard looked like. I met Brad at my house to go over his recommendations and see if it met our expectations. Brad sent us a few renderings of our backyard with different plating designs. After a bit of discussion, we approved a design Brad created. Within a couple days we had a plant date for the plants we purchased. A few days before our plant date we received a confirmation email giving us a window when the planting crew would arrive. On the planting day I received a courtesy call from Pastor Recendiz, Planting Crew Manager from the Indian School location, telling us when he and his crew would arrive. Once they arrived, Pastor and his crew got right to work. Pastor's attention to detail was impressive. He recommended that a large pygmy palm be moved over a bit as not to impede with our removeable pool fence. Because of the slight adjustment with the pygmy palm, Pastor and his crew adjusted the planting of other plants to ensure the look of the design stayed intact. Pastor and his crew were very attentive to our wants and left our backyard area beautiful and clean. I was impressed by their professionalism. If you are looking for some plants to help with the look of your home, I'm sure Moon Valley Nurseries can help you. I'm guessing you will be impressed with the whole process as we are. read more

We've been to Moon Valley Nursery several times and are always happy with the selection they have. We've even purchased some unique plants and trees that we've never seen anywhere else but here! Gabe helped us most recently and I hope that he's there every time we go back in the future. He was really knowledgeable and pleasant to deal with and ensured we were taken care of. read more

Feliciauo and Nate were very helpful, very informative and helpful to the very end. They walked with us and helped us pick the perfect plants that we were looking for. read more

I had the best experience with professionals who knew their plants! Thank You Daniel for your expert advice in helping me choose the perfect tree for our yard. read more

Bought 4 shrubs from them and called the following week about one they were going to have someone call me now a month later still waiting. This morning Christana called me and we discussed the issue. They agreed that there was a problem and they will give me a replacement plant. Grateful for the prompt service. Thank you for your help. read more

Just read an article by Gary Harper at 3TV Arizona's Family, about a company called "Trees For Needs" that dumped a bunch of mulch on a homeowners driveway.... and Moon Valley Nurseries offered to come out and clean up, for no charge. What a great thing for Moon Valley Nurseries to do. Thank you for doing something positive and cleaning up another irresponsible company's mess. Leaving a 5 star review for this. We will patronize your establishment if we have a future need. Well done. read more

We were interested in adding some shade trees to our property and the staff at Moon Valley were able to assist us in planning and making plant selections. Ryan, Cesar and his install team and they staff who came out to personally follow up on the install were professional and thorough. I would like to take this opportunity to say "Thank you" once again. Mick M read more

Brad Fay from Moon Valley was a delight to work with. Very knowledgeable and helpful in our process. Always available to answer questions and made sure we were 100 percent satisfied. Thank you Brad and Moon Valley for helping to make our backyard a reality!!!! Chanelle and Joe read more

Moon Valley Nurseries - Pygmy date palm, purple Duranta, Mexican honeysuckle,Ruelia,lantana, and yellow bell trees. - Nurseries & Gardening Near Me - Avondale, Arizona

Had a great customer service experience on my visit to the Avondale location. They have a large selection of plants and trees.

We have been coming to this Moon Valley location for years and have worked with so many employees and managers, some great and some not so great. We are in the process of our second full front and backyard makeover and let me tell you...if you ever get the opportunity to work with MJ, one of the managers here, you won't regret it. The level of integrity he has is second to none! The first time we met him I instantly felt how much he cared about the customer and the quality they were giving. I was so impressed at how open he was to feedback and what they could improve. His overall calm vibe kinda caught us by surprise and it was such a welcome relief, especially when this stuff is not cheap! MJ genuinely cares and kindness goes far in my book. I think feeling comfortable about what you're purchasing, while you're purchasing it, is just as important as the product itself and MJ really helped us feel at ease and worked with us at our own pace. He answered all our questions, always made himself available even when he wasn't at the nursery, and gave us knowledge and clarity about what we needed and why instead of a high pressure sales pitch. Customer service speaks volumes to us and as long as he is here we'll keep coming back. Thanks MJ, you are a dream to work with! read more

I'll admit I had no idea how expensive trees could be but it was some of the best money I've ever spent my ficus tree is going to look absolutely splendid and the guys did a great job helping me pick out the tree and planting the tree for me now I'm trying to figure out what my next tree should beI'm leaning toward pomegranate. I strongly recommend this company you should use them. read more

I love this place always has what I need for my grandmothers garden thanks again LP for the assistance, you ROCK!

Daniel was a pleasure meeting and his attention to our search was greatly appreciated. Great selection of trees and plants. Services are very good and efficient. Tree was delivered when requested by a very efficient and considerate crew. Highly recommend Moon nursery for tree and plant needs. read more

Moon Valley is the best! Gabriel was the most helpful!

I wanted the best quality, largest trees. I didn't get them at Moon Valley Nursery. I was told by the phone salesman that I was getting 4-6 foot trees, a red grapefruit and a Mandarin orange tree. I was told that planting was free. They advised I needed a hole twice as large as the root ball, I needed the soil tested, fertilizer added and if my soil was "wrong" some additive. That would all be included in the planting. The salesman said my trees were already producing fruit. When the "contract" came by email the trees were $275.00 each and there was a $499.00 "get to the job" charge. I'm in Yuma, they're in Phoenix. Well, they are going to do it right and they're big trees so I paid the money, $1049.00 for 2 trees. They came to plant 6 weeks later. Dug a hole just large enough to get the root ball in, sprinkled some type of granular stuff in the hole, put the tree in, backfilled and watered. 15 minutes. The lead man couldn't speak English enough to understand after 5 attempts to figure which tree went where. The grapefruit tree is 45" at the tallest branch, the Orange tree is 38". 4-6 foot trees? Both trees came with "sale" tags on them for $199.00. The grapefruit has a 4" long new wound where a branch has been broken off. I called and talked to a salesman who explained how I misunderstood everything. He explained that the $199 price was for "cash and carry" not "delivery", even though I paid almost $500 for delivery. But, if I was unhappy he'd have a customer service rep call me. It's now almost 4 weeks and no call. I received an email from Customer Service asking how much I loved my new trees. I replied with the information above and pictures of the trees and broken branch. As of today I've not heard back from her either. I would never buy anything from this company. They have misrepresented their product and failed to make any effort to correct their faulty methods. read more

Wanted to come on here to say I was there today to buy 1 solitary bougainvillea and your employee Luis provided amazing service, he's probably the friendliest sales rep/employee I've encountered in a while. I'll come back to buy more from him specifically. The bougainvillea is great too btw read more

My Olive tree is absolutely stunning and Angel and crew were so professional and even waited to make sure sprinkler system was working properly! Highly recommend Moon Nurseries best trees and crew in Austin read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Avondale, Arizona

We had a very positive experience with Moon Valley Avondale. Feliciano did an excellent job educating us on the desert climate options and Pastor and Ben were very professional and tidy with the planting process. We highly recommend Moon Valley Nursery. read more

From Chris, our salesman to Eric, the manager to David, the foreman and last but not least, Christina, the office manager were an amazing team! We bought the perfect trees for coverage on a pool project and were planted in the same month after our purchase. Will be back for more! read more

Moon Valley Nurseries - Beautiful Queen piru palms - Nurseries & Gardening Near Me - Avondale, Arizona

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The installation crew was awesome, very fast, clean and professional. Bobby was great to work with and very helpful helping us pick out just the right tree for our yard. Highly recommend!!! read more

Just an update on our newest plants, Trees and shrubs from Moon Valley Nursery. We had them delivered and installed. Hibiscus tree and Palo Verde (I think that's how it's spelled) David's Cree ROCKS!!! Professional is an understatement... they worked hard and it was done beautifully! Thanks guys read more

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I went there to pick up Christmas trees. & they were so very nice and so Helpful, I highly recommend this place!

A Very Merry Christmas spirit at WV Moon Valley Nursery! Nate was so helpful trimming & loading our beautiful freshest tree we've ever had. I love coming here when it's spring too, lots of AZ friendly plants to choose from. read more

Gotta get your Christmas tree at Moon Valley Nursery Avondale! Great service! Thanks Nate!

I wanted to give a positive Yelp review to this location and its employees . Everyone was eager to help me out. Charlie was very helpful and knowledgeable. I'm trying to revive my lemon tree and he hooked me up with everything I needed. Thanks Charlie! read more

I needed plants to soften a back wall in my garden. Carly helped me decide on what plants would be the best for my purpose. She immediately tagged the best plants for my order. They arrived as scheduled and the installers were very courteous and efficient. The manager called afterwards to make sure we were satisfied. There was one leaning plant and another that needed to be turned around. They set an appointment and came today to fix the problem. This company has great customer service and I would definitely use them for any future serv read more

Moon Valley Nurseries - Garden wall softened by Purple Hopseed bushes. Very pretty. I look forward to when they grow and form a beautiful hedge. - Nurseries & Gardening Near Me - Avondale, Arizona