****Update**** go to their FB page for a link to make online appointments!!! Game changerread more

I really wanted to like this place but this last experience I had was pretty bad. I scheduled an…read moreappointment for a fill, coffin shape and dip ombré. The tech soaked my tips off, then blamed me for not telling her (when I scheduled a fill and told her that's why I was there). And honestly it was pretty obvious those were not my real nails. She then told me I had to get a new set every single time with dip which is absolutely not true. So in addition to that, I got charged for coffin when they are definitely square. She painted gel overtop loose powder covering my nails. She left some old acrylic on my nails and painted gel overtop chunks of it. And then she found it appropriate to file my nails after the gel top coat was applied and cured. I'm still confused over that one. So yeah, I'll attach a photo of what $50 looks like.

I went here as a walk-in getting a full set of acrylics. The customer service was great and the…read morenails I got were fantastic and what I wanted! I had Sophia as my nail artist and she did a great job with the nails between the shape and design. Both me and my friend went here and she got gel nails and was happy with her nails as well

I was in the area and needed a manicure badly because my powdered dip mani was cracking. As…read moresuggested, I hit up Gem to redo my nails. It was right before closing and they took me very quickly. My nail technician was kind and professional, and didn't rush me. He took his time and soaked my nails, and allowed me to take my time choosing the right nail color (I can be very indecisive). The salon also seemed very clean and the other staff were friendly. I'd definitely hit up again if I'm in the area.

The place is under new ownership and has received some nice upgrades. But the BEST part is that…read moreFelix is still here! He does the most amazing manicures. My dip with gel is always PERFECT and lasts forever! I highly recommend this salon! I was able to make an appointment online in advance but they were able to add a pedi I hadn't pre-planned. Nice and clean. Bright windows. Plenty of parking. Everyone is friendly. But most important-- my nails look fab!

Sold & renovated, now TR nails spa. Online appointment option still available, go to their FB page…read moreto navigate. Thankfully, Felix is still there to do my nails. Same menu of Services with a few notable changes.

I had gone there for several years. It was bought out. There is no professionalism in this…read moreestablishment since it was bought out. The past three times I have gone there I didn't see an adult supervisor. It was all young people on their phones no professional attire. My last appointment the girl said I was done. She didn't want to do the lotion and warm towel. Will not go back

She cut me a few times trimming my cuticles making me bleed. Didn't ask what I had in mind for my…read moremanicure color just immediately went to suggesting cat eye nails. The pedicure is a little splotchy and outside of the actual nail. I was surprised because most of the nail techs are very good. Of course the atmosphere is relaxing as always but I was overall not impressed with the results. :(

Love getting my nails done here! From the skilled technicians to the beautiful color selection, and…read morechill atmosphere, I enjoy coming here for a bit of "me" time.

It was my first time coming here and I will definitely be back. I got the most relaxing pedicure…read moreI've ever had. They have numerous nail polish colors to choose and offer complimentary beverages. It was very clean and updated. There is plenty of parking as it is in a complex with many other businesses.

Omg. My best nail service and techniques in this small county. I was on rush but they finished my…read morepedicure and gel manicure with design in 50 mins with excellent jobs. I don't need to wait for 20mins like other places. high recommendation

Gel nails only lasted less than a week before coming off. Called asked to fix at discounted rate,…read morelady on phone states they only guarantee gel nails for a week. Was very rude and yelled.

I definitely got a fungal infection during pedicure. The service is fine. The place could be a…read morelittle cleaner looking. Massage chair remotes are very worn Won't be coming back.

I read the previous comment, but had already been to Kathys numerous times. This most recent time…read moreafter reading your comment, I asked to have the tub sprayed down with alcohol right before my pedicure. It was no problem at all. They always do a great job, so know Im able to cover both bases.

I've never loved my nails as much as I do after today's visit! There was a little wait at like…read more4:30p when we got out of work, but then Laura worked her magic - timely and efficiently - and I'm in love! I will definitely be back!!

This is a very nice place to get your nails done! The staff are very friendly and helpful. The…read moreprice was also very good.

Just moved to Lancaster and I was struggling to find a decent nails salon since I am so picky on my…read morenails. Followed Yelp's reviews to try out Avalon and let me tell you I am a happy camper now. My gel manicure said it all. I was treated very nice and professional by Max. He understood my needs and expectations. I don't like places where the technician pushing to be done with a customer, nor trying to upsell you to the point where your annoyed. I found that this place is the exceptional experience from what I have been trying. I also love the atmosphere and the well designed shop which doesnt have model hands pictures hanging allover the place. Overall, this place will have earned my business and I will definitely recommend to everyone else.

I have always wanted to get my nails done here as I attend a college near the location. I finally…read moremade an appointment. The accommodate all guests, whether you're a walk-in or if you made a reservation. I wish I knew the woman's name that did my nails! She was awesome. She was very serious and got down to business as soon as I walked in. I'm not usually one for small talk anyway, so I didn't mind that she was quiet. The only time she spoke was to ask about the service (what nail color, what length I wanted my nails, etc). I got a gel manicure and this was by far the best gel manicure I have gotten done professionally! She was very precise in not getting polish on my cuticles and if she did she would fix the mistake immediately. I was in the salon for about an hour. I loved that she took her time and was not trying to rush me out to get to the next customer. I would suggest going early afternoon or early evening because it does get busy around dinner time on the weekends. But, you won't be waiting for more than 15 minutes. Overall, this will be my new place I get my nails done! I made another appointment for another gel manicure, and this time I'm getting a pedicure because I saw the man that works there doing some of the customers pedicures, and it looked very relaxing and they do there best to accommodate you!

Very clean salon tucked back into the old Bonton Wing. I went to get my hair cut for my birthday…read moreso I came here because I went to get an outfit at the mall too. I had stylist Yolanda, she was so happy, very kind, sweet and took her time and gave me exactly what I wanted. The floor felt a little sticky, with a light smell of cigarettes in the room but overall just your normal salon. Thank you YOLANDA!

I was in a pinch when my straightener broke earlier this week and we were in Lancaster to go to the…read moreApple store and then to dinner at Amorette later. So, I definitely needed a blow-out. Yesterday it was also a very windy, rainy afternoon and evening so I really needed something done that would hold. The salon is not the best looking salon. It is what you expect for a mall salon. The place is clean but it could use some updating, especially the ugly, beige tile floor. On the plus side, I was able to get right in as a walk-in and they are very upfront about their pricing. The prices are low and reasonable (not the prices you find at high-end salons. I have my hair done by Nick. He was very professional in his demeanor. My hair is thin and prone to frizzing with humidity. I am also overdue to a keratin treatment so getting a nice blowout is difficult at this time. No matter. He used products to add volume to my hair and he did an excellent blowout. He did add some products that made the hair feel dry but not look dry and this was necessary to help the style hold due to the weather and my evening plans. My blow out held through walking around in intermittent rain and plenty of wind for 2 hours. ; ) 5 stars for Nick + 3 for the space / 2 = 4 stars