Checkin experience was welcoming, great customer service. A shoutout big Thanks to Amber! I had 2 bookings, Amber ensured that we got transferred to our upgraded room the next day seamlessly. The room was clean, renovated with walk in glass shower door. Make sure you request for it if it preferable, otherwise they also have rooms with bathtubs and curtains. The location is great! Downtown lively with lots of trendy restaurants. You can also take the close by trolley to Cannery Row. read more

Monterey Marriott - downtown - Hotels Near Me - Monterey, California

I had my wedding in Monterey last weekend. We coordinated with Monterey Marriott for many of our guests to stay at - they all expressed liking the rooms and location to the venue. Honestly, the service from the team left a lot to be desired. We had reached out to them to see if we could host a "after party" to our wedding at the bar- we had walked and talked to a host previously who said they do it often for weddings and will stay open until midnight as Monterey weddings often have a curfew of 10 p. The manager confirmed they would stay open for us but if guests seemed to already have had enough to drink, they will reserve service which we respected and agreed on. Well come wedding night, my brother was the first to head over and calls me to say the 1 person working the bar is asking about how many guests are coming and who's card to use. I told my brother to tell them I had already coordinated with (Michelle) the host and she knows guests will pay for their own drinks and most likely around 30-40 people. When my bridal party and myself finally walked over, our guests who were there started telling me "the server has been kind of rude" and "they're not serving cocktails now." I went to talk with the server but was caught off guard because he was telling my mom to stand in line, when she was just standing next to another guest. He then said he is not able to serve me (the bride) because I didn't have my ID on me. I said that's okay, I know it's a law - and asked for coffee (as I saw them just making espressos) well he then said they have no more coffee after restaurant service is complete. I just kind of walked away at that point because I was really caught off guard by his attitude. My mom then told me "not to worry, she gave her card when the server was asking for one" thinking that's what I was talking to him about. I was super confused and went back to him to tell him guests were suppose to pay for their own drinks, as discussed. My mom said they wouldn't serve at first until there was a card. I closed the tab and asked to speak to his supervisor. The supervisor honestly just added to the stress and was rude as well. He told me how "overwhelming it is to have a group of this size for one bar tender" and I agreed and said totally, which is why we coordinated in advance so the bar could be prepared and made sure it was okay. He said the bartender broke a glass in the ice which is why they stopped serving cocktails (which I wasn't even aware of). When I explained about the tab he said that was never communicated to him from his supervisor and I said that's okay, but that's also a communication issue within your team and it was more the attitude and overall experience. I would not recommend this in the future. read more

I loved this hotel for a few reasons: -The room we got was recently renovated - the rooms are nice and modern now. -EXCELLENT LOCATION! We were just a block down from the Old Fisherman's Wharf, and also the downtown area. The parking is quite great too - you can park overnight in the streets for free (just move your car by I think 9am when the meters start). -They allowed pets!!!! So we got to bring our pup along!!! My only complaint was the elevators - they felt slow, there were only 3 of them, and the hotel was quite packed with guests for the long weekend. Also, with COVID, people are being respectful of not overfilling the elevators, so you'll wait a long time in a queue before your turn is up. Overall, nice hotel and location - great spot. read more

Beware of the hidden rates when you stay here. We enjoyed our stay and would have given it more stars, however, when we saw the bill several days later, it was almost double what the room rate was. We thought, surely this was a mistake. When we called to ask about the extra fees, we were told about the valet fee, the pet fee (which they never disclosed how much this was $70), taxes, etc, etc, and WiFi. It's 2023... why is WiFi not included? At this rate, you may as well tack on colored tv. There was a tiny faux grass patch near the convention center, which was not sufficient for more than one pet and you get locked out if you close the door behind you with no easy way to get back into the hotel. We were not given anything extra for having the dog so it seems silly to charge that much more for it to sleep on the ground overnight. The staff we encountered were excellent... but beware of all of the hidden fees! read more

The staff is wonderful. I have nothing but wonderful things to say about the service from the front desk and restaurant staff. This is literally the loudest hotel I have ever stayed in. I can hear every door closing in the hall. Every person talking out on the front drive, and what feels like every thought my neighbors have. I've been here for 3 days and housekeeping hasn't come to my room once. Not even to take out the trash. I would not recommend staying here, particularly not when they try to charge you $400-$500 per night. read more

All I wanted was a night away from the kids for my birthday and this hotel totally ruined it. The mattress was like that 30yr old mattress from your great aunt who never throws nothing out. I've never slept on anything more uncomfortable. I woke up feeling like I lost an MMA match. Totally disappointed, especially since I can't get a massage appointment on such short notice. I could cry. The front desk and concierge were nice and helpful. But the valet made us late for our dinner reservation waiting for them to bring our car. For these prices, I expect much better. read more

Monterey Marriott - Marriot Monterey - Hotels Near Me - Monterey, California

I would suggest not to choose this location if you want your vacation to be peaceful. Room was not ready, new room TV didn't work, restaurant closed way before the time they have on their site, parking supposed to be on site self parking for $20, but there is no option when you arrive; they force you to pay $40. One of the key didn't work, unfortunately, that's the one we took out leaving the working one for people staying in. The nosiest hotel you can imagine. Basically, nothing at all is decent. Stay away. We made a mistake, want you to avoid it. read more

We brought our girls (3&5) up for a road trip to the aquarium. We were blown away by the service Jonathan has provided us! Jonathan, Thank you for making our family road trip so memorable for my girls!!!! You are the best!!!! read more

It is a very nice place in the center of downtown Monterrey, CA, within walking distance of the wharf. The Restaurant inside was very good. "Fin & Field Restaurant." I had the clam chowder, and it was good. I loved the Cauliflower Steak grilled with an Anco chili sauce on it. The cheese platter was excellent, and they have a very nice wine list if you want that. The place is clean and very comfortable bed. I needed that after a long drive. read more

Stayed here for 2 nights. Convenient location in old downtown Monterey. Valet parking is pricey ($40), but they do offer complimentary Ev charging. There are plenty of parking options around the area for $8-12 a day for those looking for more economical parking options. One thing that's interesting is that they have signs outside rooms designating it as an "Elite Room". From a consumer perspective, they may want to consider removing these signs as it makes those who don't have one feel Like a lower tier. The room itself was spacious and comes with a fridge (No freezer). You can also request a microwave or packs play for those traveling with kids. They have an outdoor heated pool and jacuzzi. The gym has cardio equipment (no Peloton), free weights and yoga balls. The bed was a bit soft for my liking. The hotel itself was clean, but needs a bit of refreshing. You can see the paint and drywall peeling on the walls. read more

This so called manager is the worst They been told many times DO NOT BLOCK st parking & he did exactly that He stood on st parking while smoking a cigarette on the job blocking me so someone staying at Marriott can park there. U have valet UTILIZE IT I will be putting in a formal complaint. This is NOT the first time he's done it & it is not part of his job to be doing so read more

Monterey Marriott - Hotels Near Me - Monterey, California

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A terrific hotel to stay at when visiting beautiful Monterey with crisp, clean rooms and an exceedingly good restaurant - the Fin + Field. It's location is second to none, in that, it's across the road from the wharf, local shops & restaurants and a short drive to the must-visit Monterey Bay Aquarium and oft-mentioned Cannery Row. The staff here (front desk/valet/dining/housekeeping) is quite exceptional. It's warm, welcoming, calm, collected and very efficient leaving guests not wanting for anything but an extended stay. Thank you! read more

Monterey Marriott - Hotels Near Me - Monterey, California

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The Monterey Marriott is very cleanly and the staff is friendly. There is valet available but no public parking garage. The hotel itself has great amenities including a gym and outdoor pool area. They are very accommodating towards families with kids. Soft bed! The hotel is walking distance to many great restaurants and other attractions. Looking forward to our next stay ! read more

Impressive. Lovely hotel. Great front desk staff...very nice room. Fifth floor - over looking the pool. Fab Bath towels. Great Bed! The location is the best...mere steps from CIBO restaurant and the theater. We will happily return... read more

They offered free Wi-Fi then charged us $17 for one night. We accidentally forgot our prescription medicines in our bathroom tote when we left. Later when we realized it, and before we could get our local friends to run over and pick them up for us I found out housecleaning had thrown them out. They could have texted us. Well, it's a Marriott. The full corporate experience. We were just nobodies to them. And I sensed the employees were too. Robots. We won't be returning. read more

From the moment we arrived, we felt safe and cared for. They are serious about staying Covid safe. Everyone is masked, sanitizer is available, there was someone monitoring the elevators to ensure they were limited to one group. There was a heat wave while we were there, and there was always someone offering bottled water - the valets, in the lobby, at the desks. They were very generous with it, and attentive to our needs. The Saturday we arrived, they began serving a limited menu dinner cooked outside and served at tables off the mezzanine. The food was delicious and the service was excellent. They disinfected the table in front of us and stood away from the table whenever possible. We were there the night of the crazy lightening storm and the power went out. The staff was wonderful, handing out cold water and flashlights. I had a stomach issue and the stores were closed, but someone went in the back and gave me a little box of crackers. The staff was excellent. The room was spacious, clean, and comfortable. The location is terrific - adjacent to the convention center and a short walk from the wharf. This is the absolutely best place to stay in Monterey. read more

I was surprised at the quality of this hotel! I came for a conference that was hosted here and the attached building which was super convenient. The bed was comfortable, the room was spacious and comfortable, the breakfast buffet may be one of the best I've ever had ($32). The staff was nice and the hotel seemed to be very clean. The one and only thing I didn't love was that I was in a room that had one of those doors attaching to the next room inside and I could hear every single thing. They also give you the ability to sign into Netflix on the tv which is a game changer! read more

Ok, so first thing's first. The rooms are nice and the lobby is beautiful. It looks recently renovated on the inside. The breakfast is actually really good, too. Oh, and they have free washers and dryers for guests. That's the good. On the bad side of things, first of all the entrance sucks. It's so tiny that cars are just backed up down the road trying to get to the valet. When you pick your car up, it's a nightmare trying to get out of the driveway because it's so packed. Also, the whole second floor had flooding in the rooms due to heavy rains. The building is old. While it is cosmetically nice, it's just structurally showing it's age. read more

What a great location and a room with comfortable beds. The only issue we had was trying to find our room because the wall signs didn't have our room number. It's like a mouse in a maze when you don't know which direction to go. The hotel should wake up and go eco-friendly and get rid of the mini shampoo bottles. Due to the COVID-19 pandemic the staff wears masks and are behind plexiglass. Overnight parking is $27 but you can park down the street at the public parking building for $7 if you are on a budget. read more

Monterey Marriott - Front entrance 2020 - Hotels Near Me - Monterey, California

When we decided to come to Monterey, we made reservations with Monterey Marriott, because we are members. The prices are right, the accommodations are nice and the location is perfect. The room is clean and we felt safe. I would recommend this hotel to all. Join the Marriott rewards club, Bonvoy!!! read more

Thought this was an excellent stay! Rooms were really niceC lobby fabulous and the staff very friendly and helpful! They definitely need to do something about the tiny driveway for valet, other than that no complaints. Good stay. read more

During our conference, we experienced the worse storm to hit Northern California. The city went black from a power outage. I would like to acknowledge the superior service at the hotel. It was all hands on deck, and all the staff from the front desk, restaurant, and valet weathered the storm with grace and a smile. You're truly appreciated! read more

Monterey Marriott - Schools Watch Conference 2023 - Hotels Near Me - Monterey, California

Love location. Open for breakfast and dinner. Rooms have great views Rooms are spacious read more

We have an awful experience at this hotel. Pros: Front Desk Staff: They were lovely and honestly all deserve raises for having to deal with such a broken hotel. Restaurant Staff: Equally lovely. Con's: Check in: it was raining when we arrived and they had a line of empty parked cars under the covering and were having guests that were checking in unload themselves in the rain. We have an infant with us and after waiting for cover or help my husband just pulled her out of the car and I covered her with an umbrella and ran in. He then had to unload the car himself and got soaking wet. They also say they have electric car changing BUT CANNOT TELL YOU OF THEY WILL CHARGE YOUR CAR. It's like, a surprise. Room: We requested a room with a bathtub which they gave us. However the drain was broken. We finallly got it to semi plug but then couldn't get it to unplug. Then when we hung up a towel on the bar in the shower it fell down. Security: This is the part that really gets me. At 10:30pm the fire alarm goes off. Not just for a few mins but for a good 20 mins. The whole place evacuates, again, in the rain. We woke up our sleeping infant to evacuate the hotel. We get outside and are standing in the rain at the side of the building which a bunch of other guests using the same exist route. We finally walk to the front of the hotel (in the rain with an infant) and notice people are going back inside. But there are some people outside still confused and nobody from the hotel telling us anything. So we go back inside and ask the front desk (who can't leave their station) what's up and they're like "oh it's a false alarm". Ok then WHY did you let it go off for so long and why are you letting your guests stand outside in the cold and rain instead of telling them to come back in. One little girl was crying she was so scared. Because of the sleep disruption our daughter was up on and off for hours, all night. Honestly I'm considering putting a stop on my credit card for the room charge because this was one of the worst hotel experiences I've ever had. read more

This is a nice marriott. Friendly, courteous staff. Nice restaurant with prompt service, good food, great wait staff, and super fun omelet chef. Rooms are clean, well stocked, comfortable. Valet is efficient. read more

Location is excellent with walking distance to Fisherman Wharf and a short drive to the world famous Carmel beach. Bring a small snack and water before heading out. For Starbucks fans, there is one just across the street from the main entrance. There are many small restaurants and fast foods around the hotel. The hotel has been updated but there is an unpleasant old carpet smell. Parking is $45 per day with unlimited in/out privileges 24 x 7. Front desk staffs are friendly and helpful. We may try a different hotel on future visits though. read more

We love you Emily. You are a superstar at what you do, and the Marriott should be so so privileged to have you on the team. Your hospitality went above and beyond for us. I can't express it more than this yelp post. Thank you so much for saving us. We were supporters of the Hilton but after this experience we will be networking with the Marriott. You are a kind hearted person. Please stay that way. Sincerely, Jon/crystal read more

The rooms were very clean and always smelled fresh. The entire staff and employees were all very accommodating and friendly. The rooms were very nice and had a spacious layout. We had two rooms on separate floors and both were nice. The location is in very close walking distance to all amenities including Cannery Row and Fisherman's Wharf. Crepes by Brittany (Brittanie) is a must try while in the area as well as Cibos Italian, not to mention the plethora of restaurants and shops along the boardwalk area. Absolutely AMAZING running/biking path that runs along the whole coast area. Very safe and comfortable for running long distances alone. The pool was small and lonely- but it is cold here during our stay anyway. The gym was severely lacking appeal but Luckily the outdoor running paths made up for it. read more

We normally stay at the Portola Hotel over Thanksgiving, however, this year the Marriott Monterey offered better rates, so we stayed here. I had email confirmations for each of the rooms I booked and dealt with Dale at the front desk when we arrived. He offered us an upgrade at no charge for one of the rooms - a better view - although ironically the room itself was not desirable as there was no closet, no safe and the sink backed up periodically. For only two nights, we took it. The hotel is totally dated, but they are apparently about to remodel so that should change. On our departure, I did not check the bill as I normally do because I wasn't feeling well. Later, when I did review it I saw that at least one of the rooms (no receipt on the other) was overcharged by $91. It took two days to get a response from billing and then I was told there was no proof of the charge I claimed was correct. Since I had the email confirmation of the lower charge I forwarded it to Ronnie in Billing. With the numbers right in front of him he continued to argue about the charge saying that reservation was cancelled. Right! I cancelled one rate in order to spend $91 more instead. I am still waiting to speak to the manager Update - I heard frim the Maas gets and thE $91 was credited to my account. read more

Stayed here over the Fourth of July weekend and had a great experience. Some of positives: - Great location. It's walking distance to the wharf and surrounded by shops and restaurants. - The rooms were clean and newly renovated. - Check-in was quick and the staff was friendly. Service requested via the app was also quick and convenient. - Like most hotels, housekeeping is on a request basis only. - The hotel is located right on the Fourth of July parade route, so it's easy to just walk out to watch. Something to think about: - The hotel is not near the Monterey Bay Aquarium/Cannery area. You can probably walk, but it is about a 5-10 minute drive. - Larger vehicles are parked off-site. Also when the hotel is busy, expect a 10-15 minute wait for your car. - As the staff reminded us frequently, the hotel is on the parade route. This means that between 8am to 11am, they won't be able to grab your vehicle. But you can let them know ahead if you need it during that time and they will make arrangements. read more

The room was actually disgusting. I went in to take a shower and I noticed the wall moved when I turned on the water. It was covered in the last guests hair. I have never seen anything like it in any hotel I have been in. To top it all off the bed also had a bunch of miscellaneous hairs all over the sheets. I could tell the room hadn't been cleaned at all. The staff did clean it upon request and apologized but the wall of hair in the shower was just too much for me . read more

We stayed here for my birthday celebration since COVID makes it hard for us to fly anywhere. We were so pleased with the accomodations and the level of friendly service that we received from the hotel guests. It is located right in the center of the wharf area with great access to the bike/walking trails and many restaurants. They gave us a wonderful corner room that overlooked Monterey Bay and the shops. The room was recently renovated (as well as the other areas in the hotel lobby) We brought our bicycles and they graciously kept them inside the storage room and took them out whenever we wanted to use them. Parking is valet and costs $23/day. Unfortunately, due to COVID, there is no food service offered at the hotel so you have to walk outside to get any food - plenty of places within a stone's throw of the hotel so that was not a problem for us at all. The nightly room rate is pricey but the view, service and room were well worth it! read more

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There is a covered parking across the street if you prefer over the valet service. Very friendly staff, rooms are very clean considering pets are allowed and the Fin/Field restaurant around the lobby is very convenient as well. read more

Stayed here last week for two nights. It's an upscale Marriott with very nice size and decor rooms. The best part of this hotel is the central location to downtown Monterey. There are plenty of places to eat and the pier is within walking distance. There's also a great trail that's along the ocean that lead you all the way to Monterey Bay aquarium. The hotel is pretty pricey and their valet parking is as well at $27 per night. However if you're looking for pure convenience and you are not on a budget, this place is excellent. read more

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We stayed two nights at the Marriott Monterey in late December 2022. The valet service checked our car in quickly upon arrival, and brought it around just as quickly when we were checking out. The desk staff we interacted with were very friendly, helpful and efficient. Checkin was pretty easy. As of the last couple of days of 2022 they did not have a concierge on staff, but the nice gentleman who checked us in offered to help us find activities if needed. Our guest room was of decent size, with a king size bed, nice desk area and chaise lounge. It overlooked the street and valet area. The tv worked, as did all of the lights, and the unit was clean. There is no fan in the shower/toilet area, but I think the lack of a fan is pretty standard. The lighted makeup mirror worked well, but we did not try the provided blow dryer. An appropriate amount of bath towels was provided, and we were informed housekeeping is on an as-asked basis (which is standard for most properties). There was a mini fridge in the room which was very handy, and the ice machine was not far down the hall. The location was perfect for us - we were happy to leave the car with the valet service during our stay. We walked to Fisherman's Wharf and the Salvador Dali museum one day, then to Cannery Row and the aquarium on another day, which are about 1.5 mi from the hotel. We also explored old Monterey on foot - there are quite a few restaurants and shops within a 4 block radius, as well as many historical sites and the Monterey Museum of Art, which unfortunately was closed for the holidays. There are some homeless, particularly around the wharf area, but we did not feel they were a threat at all. The hotel has an entire floor full of ballrooms - I imagine it is a popular venue for corporate events. It also has a small pool and spa, which were closed during the time of our stay. The only negatives we can come up with are that its a little noisy - we were on the 7th floor and could clearly hear the activity (people talking) in the driveway/valet area, as well as out in the hallway for a couple of hours during the first night when there was a housekeeping cart parked in front of our room (and people conversing loudly in the hall during that time). We would also suggest to Management it would be nice if there was a binder with information about the onsite restaurant/bar, activities (if there are any), and local attractions. The first night there we decided to try the on-site restaurant - Fin + Field. We had a grumpy server (female, blonde) who seemed in a rush and annoyed with us because we weren't ready to order right away. Sorry lady - it was probably time for your shift to end and you wanted to wrap things up, but it was still several hours before closing. We ended up sharing the fish taco appetizer and she upsold us on chips with guacamole (good job). The fish tacos were pretty boring, but the chips were delicious (you only get about 10 though), and the guacamole was excellent as well. I almost forgot the most impressive part of our stay at the Marriott Monterey: the breakfast buffet was off the hook! They start serving at 0730, and they had of course fresh fruit, cereal, pastries, but also, scrambled eggs, chorizo & hash browns, waffles, the most delicious bacon and sausage, bisuits and gravy (YUM), and made-to-order omelets. I'm sure I'm forgetting something, but trust me - this was one of the better hotel breakfast buffets I have experienced. breakfast staff were amazing - pleasant and efficient. They kept everything stocked and hot, and were uber-nice. We would definitely stay here again, just wouldn't eat in the restaurant (except for the breakfast buffet, of course.) read more

Monterey Marriott - Fish taco appetizer (grilled ) and chips/guac/salsa app - Hotels Near Me - Monterey, California

We were able to secure an hotel reservation at the last minute using Marriott hotel points over the AT&T Pro Am golf tournament at Pebble Beach. We stayed Friday & Saturday nights. As such no hotel room upgrade was available as the hotel was 100% capacity. We valet parked our vehicle at $27 per night. Otherwise there's a parking garage offsite where you could park overnight. About two blocks down from the hotel. Not sure how much it was. We were given two breakfast vouchers each day as we're Marriott platinum elite status. This entitled us to the breakfast buffet. Our room was on the 3rd floor. Not renovated yet but still nice. The hotel staff was wonderful. Friendly and efficient. The parking valet was very easy. Call them about 10 minutes prior to going down to the front lobby. Each time our car was ready for us. I'd stay here again as the hotel was in the heart of downtown Monterey and very near to the local attractions. read more

Very positive experience with valet parking. Hotel is very clean and has modern amenities.

This is a great location to hang out in Monterey. Close and walking distance ( if you like to take a nice stroll) to Fisherman's Wharf and there are also local restaurants nearby. It is also close to some of the historic parks. The front desk staff for both checkin (Emily) and check out ( Jake ) were very kind, friendly and helpful. The rooms were clean and I had a decent view. Also, due to covid restrictions call the restaurants directly if they are open cause I found in this area a lot of the hours weren't updated/ incorrect. I actually saw a sign in this area as well about that if you don't wear mask you will be fined. As far as parking I found it best to valet as I believe you pay $27 for 24 hours with in / out privileges compared to city parking lot $1 per hour with no in/out privileges. I would recommend this establishment and stay there again. read more

This is one of the best stays that I have had. The general manager and employees are caring and conscientious. The hotel feels polished yet relaxed. We loved our room and service. They went above and beyond with a few requests. In short, we were delighted in every way. read more

Yucky! Sorry to say but this hotel was NOT pleasant at all. The maid service took two days to clean our room. Nobody answers the phone when you call the operator. The gym is not open, nor is the gym, jacuzzi or dinning. People working here act as if you should be so happy to have them! Didn't have our room because whom ever occupied the suite would not check out! Give me a break. LIARS. Stay some where else. Also, for people who don't want to sleep where every other room occupies a dog stay some place else. This hotel does not reserve special rooms for animals. They are welcome IN EVERY ROOM. YUCK. I have a dog at home but wouldn't imagine staying in a room that had another persons dog in there. read more