Quick, attentive, personable and thorough service. Will be coming and recommending others.read more

One person only putting the time in to you baby is what your looking for this is it. Jimmy goes…read moreabove and beyond the shops that just do in and out. It's like giving your bike to family. If it's not finished right away he's making sure it's done right. I have had at least 4 different jobs done on my bike from mods to maintenance.

Brought my bike in to get my forks serviced and couldn't be happier. Super genuine people and great…read morecustomer service.

From the owner: We are a motorcycle and dirt bike repair shop that specializes in building and repairing your dirt…read morebike to suit your needs. Racer discounts available with proof of valid card. Please call or text during our business hours with any questions or inquiries. 831-809-6690

I'm still wondering what rock I was living under to not know that Moto Town was sitting just a…read moreshort distance from my house this entire time. Emma Booton is the real deal -- a highly skilled and seasoned motorcycle mechanic who clearly knows motorcycles inside and out. What stood out most to me was her approach to service. She doesn't just follow a predefined checklist of "recommended services" and throw parts and fluids at a bike. She actually listens to your concerns, combines that with her own observations and experience, and determines what truly needs attention. So basically...don't fix what isn't broken. I left as a very happy customer and, more importantly, much more confident knowing my bike is safe to ride and running the way the manufacturer (and Emma) intended. Thank you Emma!! -ramey

One of the best and happiest mechanics in town, really patient and shows tolerance for the mistakes…read morethat you make for yourself

Sean and Nico have saved my ass multiple times. I ride a moped style ebike and these guys have…read morealways helped me out with suggestions, ideas and have been transparent with me about repairs. Especially with moped style bikes, these guys never made it sound like too big of a job when all I got was negative vibes from other local stores. A couple of crashes have led to some repairs but back on the road as soon as they can get me. Best shop in town.

My 14 year old blew a tire on her e-bike. She went to this shop without permission to get it fixed…read more She was quoted by the owner $42 to fix the tire, the next day it was suddenly $88 something. I tried to reach out to the owner with zero response regarding the bill. We paid the bill, but was never asked for any other services besides the blown tire that were performed. I had one missed phone call from his mechanic with not one ounce of info about what was going to be done; literally just his name and his location. A heads up about services before actually working on a bike brought in by a 14 year CHILD might've been a better idea.

Exceptional service from the team at Bill's Monterrey Custom Motorcycles. We picked up a nail in…read moreour front tire while riding down the coast and were incredibly fortunate to find this shop. They got us in quickly, assessed the problem, and had us safely back on the road in no time. Everyone we interacted with from the front counter to the technicians in the shop was friendly, professional, and genuinely happy to help. It's easy to see they care about their customers and take pride in the quality of their work. Breaking down on a motorcycle while traveling can be stressful, but these guys turned it into a great experience. If you're anywhere near Monterey and need motorcycle service, repairs, or custom work, don't hesitate to stop by Bill's Monterrey Custom Motorcycles. Honest, knowledgeable, and dependable--highly recommended.

Call them need a tire repair on a dirtbike and they said they could probably do it while I wait…read more Went there on a Friday and then slammed it. I was off fantastic.

BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.

NEVER again!! E-Bike purchased 4 years ago. The battery died. Epicenter will not replace or do a…read morediagnostic on it. They passed it off to the manufacturer. Passed that off to the battery company that no longer sells that battery. Epicenter tells us it was our fault to let the battery go dead. Wow! You knew about the battery issues, you knew about the battery that can't be replaced any longer. Where is my notification via email, that there is an issue with that battery??? Now I have a piece of equipment that can't be used. It would cost $$ to strip the battery components. They expect me to do research on line to find a used battery or a battery repair service. All these options require almost as much $$ as the original bike.

Soo much fun! It ws our first time on e-bike n our doOgie's first time riding in a sidecar. There…read moreare safety clips in the sidecar so her harness worked perfectly to keep her strapped in! There's plenty bike paths to ride on n the bikes actually go pretty fast - i haven't been on a bike in Lord knos how long but once I got going, I ws goooinggg! It ws so much fun n Robbie n Isaiah ws so helpful with the process. Mad Dog also has a coffee shop in Carmel which we gon haveta come bk for but we are dEf coming bk! Easy 5 starz from me, my husby n our senior doOgie - fun for everyone n a great way to get around the local spots! Thanks Robbie, Isaiah n Mad Dog for being one of our greatest highlights on this trip!!!

We had a fantastic time with Cathy on our tour of Carmel by the Sea. They have a few different…read moretours so make sure you know which one you booked as all start from the same place and (from what I could tell...) same time. Cathy actually texted me the night before to introduce herself and provide a few instructions and tips. A key tip is bring water and a small back pack or fanny pack to put the bottle in. The bikes don't all have baskets and the baskets don't hold things very well. So you might also bring a small bungee cord to keep things "in the basket" should you get a bike with a basket. Check in was a breeze. The most "difficult" part of the whole tour was finding helmets that fit and sizing the bike seats There were 6 in our tour. We left right on time at 10 and got back at 12:45. We stopped multiple times for photo ops and to look at different properties. We even got to walk through the La Playa hotel which is a beautiful property! I loved seeing and learning about the Comstock homes and the fact that the homes in Carmel by the Sea do not have street addresses. (They will soon as a new reg has passed that every property now needs a proper address... Not just a name.) All in all, I had a wonderful time and enjoyed the tour very much. I don't ride bikes often anymore as an adult and this was the first time riding an E-Bike. The learning curve is easy once you know the difference between Eco, Sport and Turbo. I enjoyed it and it made the tour almost effortless. Highly recommend Mad Dogs! Note....the coffee shop is just up around the corner. You cannot access it directly from the bike shop.

Got a quick response and appointment. Izzy was very knowledgeable and very reasonable.read more

Great service! I needed an e-bike kit installed and most bike shops weren't able/willing to do the…read morework. Rooster Wheels seems to be more of a mobile service now as their Marina location is currently closed. Izzy came to me to work on my bike. William and Izzy were very helpful and responsive. They installed my e-bike kit and then followed up to make sure everything was working properly. Definitely will be calling them again for my future bike repair needs.

Ruben is the best! Always answers all my questions and squeeze me in even when super busyread more

Excellent professional service. The staff are polite and knowledgeable. Will be using them for my…read morewarranty work.

Bet the amount of time I've spent on a bike all rolled together adds into years worth of time…read more Grew up on them in the city, was an NYC bike messenger before the internet killed them like it killed travel agents, weekend round trips from SF to top of Tam and back again later on which was brutal but perfect. So many hours and days on bikes. And then, after moving to a place where biking wasn't all that anymore and Oakland streetscapes turned into a screen from a super Mario game I gave the last bike away and didn't look back. But a few weekends ago we were all what shall we do why not head to Monterey and rent a bike and ride on that cool trail from downtown along the dunes to who knows where. And thanks to the friendly red asterisk searching tool we picked Workhorse as the provider of our two wheeled adventure and it was an excellent choice. Besides the bicycles themselves, which were tuned with good tires and brakes and perfect for the task, the entire experience was top shelf. Clean shop, many new and used bikes that I now long for again and need to move out of super Mario land so I can ride again. Professional helpful friendly staff. Their workbench in service shop area was so clean! Good mechanics take care of their tools. Price point for four ppl for 2 and a half hours less than a hundred clams and these days that feels like a super bargain. Fun for the entire family.

Had a day trip to Monterey and the weather was so nice we decided to find a bike rental place…read more Although this isn't primarily a bike rental place, the service was top notch, it was quick, easy and affordable! We rented 2 standard bikes for 1 hour and 20 minutes and only paid $32. From here, it is a short walk to the wharf which is where you can hop on the coastal trail ( flat). We cycled to Lover's Point and back and stopped a few times for photos and to admire the gorgeous coast. I recommend walking in the area of Aquarium due to massive lines but otherwise, you just need to enjoy the ride and be mindful of people walking the trail and other folks on bikes. If you want regular bikes, or are into fancy bikes and accessories, this is a great friendly and local business to support!