Well, we came today to give it an another try since they still had one of the bikes we wanted and…read moreit was a completely different experience. I asked Greg Bumb for help and he immediately left what he was doing and well... I bought the bike so yeah, I guess this time was way better and I'm actually a bit impressed of how fast they assisted my husband and I so thanks Greg for your help.

I have to say this was by far the best experience I've ever had when making a purchase. Hilary was…read moreamazing straightforward and honest. I came in already knowing exactly what I wanted so all I had to do was the paperwork. That process was maybe an hour if that. I have to give them kudos because I was surprised when I got home to see a full tank of gas. They have a wide range of motor cycles, ATVs, street bikes, side by sides, and jet skies.

Made my first online purchase from Sato Racing. Fast shipping product is packaged well good…read moreinstructions and quality of product. Thank you! I will be purchasing more soon!

Sato Racing offers some very well crafted components for the superbike crowd. Sato manufactures in…read moreJapan and distributes in the U.S. out of its Sand City, CA warehouse. I've installed a number of Sato components over the years and from that experience I can honestly say that the fit and finish are second to none. Their stuff don't come cheap, but quality rarely ever does. Ordering direct through their website is a breeze and shipping happens either same day or the very next business day.

I purchased an Africa Twin almost a year ago and it was a great experience with Rob and JT. I…read morerecently found the right switch cluster was lose and vibrating. I took it to San Jose Honda GP Sports and they said its not covered under warranty. I went to Hollister Honda today and they fixed it right away!! Rob and JT were fantastic as usual and I met the owner who went out of his way to explain they will always look after their customers!! I am so impressed with this business I recommend everyone go there for a bike or a side by side!!

If you're considering selling your motorcycle on consignment through Hollister Powersports, I'd…read morerecommend looking elsewhere. Before they'll accept a bike on consignment, they charge $200 for a health and safety inspection. My 2018 Indian Scout Bobber had fewer than 4,000 miles, was in excellent condition, and passed that inspection without issue. After my bike sat on their showroom floor for 10 months, I received a call saying they could no longer sell it unless I paid approximately $700 to replace the fork seals and another $150 for a new battery. The battery recommendation made no sense because I had installed a brand-new battery only a month before dropping the bike off. It also appears the battery was never kept on a tender during the 10 months they had possession of it. When I picked up my motorcycle, I discovered a large scratch on the top of the rear fender that was not there when I left it. They denied any responsibility. To make matters worse, they still tried to charge me to replace the battery before releasing my bike. Overall, I left disappointed with the communication, the care taken with my motorcycle, and what felt like unnecessary repair recommendations after almost a year of waiting. I would not use their consignment service again.

Mike was really helpful with my purchase for my kids first dirt bike. Really friendly and…read moreknowledgeable, I will definitely come back for my next purchase.

There aren't many dealers around like Cycle Stop any more. There is more knowledge between Mike…read moreand Jan than the rest of county's dealers combined. I have to laugh at the guy from Pebble Beach with the one star review. This isn't the peninsula, bro, if you need something you need politely ask. This shop is a no-nonsense, old-school shop. They don't have a ton of inventory, but if it comes from Honda, these guys can get it for you. They also can get stuff through the typical distribution channels that supply all the other shops. I just wish Honda made a bike I like, but thats another story. For now I use Cycle Stop for ALL of my moto needs, Honda or not. We're getting a Trail 125 for the wife this year and Mike will be the only guy I'd get it from. My only issue with them, is that I always plan to stop in for some Motul800 and wind up talking to them for an hour. That gets me in more trouble than the spending.

Exceptional service from the team at Bill's Monterrey Custom Motorcycles. We picked up a nail in…read moreour front tire while riding down the coast and were incredibly fortunate to find this shop. They got us in quickly, assessed the problem, and had us safely back on the road in no time. Everyone we interacted with from the front counter to the technicians in the shop was friendly, professional, and genuinely happy to help. It's easy to see they care about their customers and take pride in the quality of their work. Breaking down on a motorcycle while traveling can be stressful, but these guys turned it into a great experience. If you're anywhere near Monterey and need motorcycle service, repairs, or custom work, don't hesitate to stop by Bill's Monterrey Custom Motorcycles. Honest, knowledgeable, and dependable--highly recommended.

Had issues with my 2007 Fat Boy. The team worked on my bike until it was right. Excellent team and…read moreI recommend. I have two Harley's and this is the place for me.

Starting off the review, I submitted an information request online and received no response the…read morenext day, which is usually not the case for most dealerships. They typically respond quickly to any leads to make a sale. So, I called the dealership the following afternoon to ask about fees. They informed me that each bike is different and could have varying fees, so they couldn't (or wouldn't) give me an out-the-door price over the phone. About 15 minutes after my call, I received a call back from a salesperson. I told them that it seemed like a good deal, but I didn't want the $1,999 price to increase significantly due to bogus/high fees. They absolutely refused to provide any pricing over the phone, which is an automatic red flag in my opinion. Their excuse was that only "normal fees" would apply, and they claimed to be super short-staffed, unable to do paperwork for everyone. An employee named Tyler assured me that he was handling sales, service, and everything else at the shop, so he couldn't provide an out-the-door price because he was just too busy. I have dealt with many honest dealerships, and while they might not have known the out-the-door price immediately, they either ran the numbers and called me back or emailed me a PDF/document with the complete price. Hollister Powersports goes one step further and shows the fees you'll be charged, such as freight, destination, and setup fees, directly on their website. The lack of transparency at this dealer is disappointing and would love to give them my business but I won't go in if they're going to play games. I've owned multiple motorcycles over the years, and only the dishonest dealers operate in this manner. I've even completed motorcycle sales entirely over the phone and had them delivered without hassle(Eurocycle Sonoma). The dealer provided me with the out-the-door price with minimal hassle; it just took some time. I'd advise to avoid this place and avoid the headache and frustration that comes with dishonest dealerships. Update: After cancelling my appointment with the salesperson over the phone they kept trying to avoid giving me a price over the phone. I declined and told them I'd only deal with more transparent dealerships. They gave me a call shortly after and left a voicemail saying that we could "work something out over the phone". If we had started with that conversation in the first place I'd likely have purchased the bike outright. I'd have known my out the door price and overall felt better overall about the experience. The management/ownership of this dealership needs to change tactics on how they go about sales. I will say throughout that the salesperson Tyler was polite and was never rude to me over the phone. Of course as always with businesses the employees are great but are kneecapped by managements blindness to the customer experience.

I Called to try to reach the parts department to ask and see if they had a part in stock or could…read moreorder one for me I stayed on the line while it was getting me connected to someone a lady answered said "it's" and then I heard her slam the phone and it next hung up I don't know if they just wish for people to show up instead or don't want to help people out at all?

purchased my first brand new bike here from Dalton…read more he was patient enough to answer my questions and had my bike PDI same day so I can enjoy it that same afternoon! Jose was also helpful and accommodated me when I walked in.

I came in here to get emissions stickers put on my motorcycle. This can only be done at Husqvarna…read moredealers. There are not that many husky dealers in the bay area so I'm fortunate they are near me in the south bay. I worked with TJ and it was super smooth to get this all done. he took photos of my bike and proceeed to create a ticket with husqvarna USA. exactly one week later I got a phone call to come in. He was kind to put the stickers on my bike in the proper locations. The thing to note here is that this is a service where they don't make money from, but simply to help out motorcyclists. I appreciate their efforts!