We just got back from a wonderful five-night stay at the Hampton Inn & Suites in Marina, and we…read morecouldn't be happier with our experience. A huge shoutout to Eli at the front desk! He was incredibly friendly and took fantastic care of our booking from start to finish.The hotel is in a perfect location with quick, easy access to the freeway, making our trips into Monterey and Carmel incredibly convenient. Our room was excellent--the beds were super comfortable, and the blackout shades worked so well that I had the best sleep I've ever had at a hotel!Another major highlight was the breakfast. It was a wonderful change of pace to wake up to a hot, high-quality breakfast that actually varied each morning. There was a great variety of options to choose from. We will definitely be back!

Second night here. Breakfast was decent. Selection of oatmeal, eggs, bacon, waffle, fruits…read more Spacious fitness center. Love this place. About 45 min to Soledad/ Salinas Valley State Prison. Will stay here again for business related visit.

We stayed here for my Sister's Wedding that she planned in Carmel. This was the only hotel that was…read moreaffordable at least in MY budget. Lol They were renovating the lobby area. Still was able to check in and check out easily. Staff was friendly. Rooms were spacious and clean. Had no problems others occupying the other rooms. Parking was enough and nearby our rooms. Our free breakfast was just fruits and yogurts. Was expecting more. But, it made sense since they were renovating. No biggie. Will definitely stay again here.

We had not planned in advance, and needed a room in the area on 1-4-22 - preferably between…read moreMonterey and Salinas and this place got the bill. We were lucky to get anything at all with the pro golf tournament in pebble beach with all the stars going on. Rates were a little higher but we were desperate. Check in and check out were a breeze and desk staff were courteous and helpful. It's an unassuming spot with a Valero gas station in front. We stayed in room 120, the room was basic and clean. I was pleasantly surprised the bed linens looked fairly new, none of those old polyester motel linens, so grateful. I also appreciated the bottles of water when we arrived and the goodie bag when we checked out in the morning. With COVID, these now take the place of continental breakfast, I guess

The Sanctuary Beach Resort is one of the most beautiful boutique hotels located in Marina,…read moreCalifornia along the Monterey Bay and Marina Beach. The hotel makes you feel super welcome the moment you walk in. We stayed in a bay front room with the the most incredible sunsets and sunrises. To get to your room they provide a shuttle from the parking lot right to your room. The rooms are new and modern with plenty of space and partially stocked. There is also room service if you want it. There is also a restaurant on the grounds but make a reservation. The hotel itself is beautifully maintained and really clean and they offer complimentary teas and coffees in the lobby. If you're planning a trip to the Monterey or Carmel area I would definitely recommend the Sanctuary Beach Resort.

I rarely leave negative reviews, but I left this stay feeling genuinely disappointed. I had this…read morehotel saved for a long time and booked it after seeing so many glowing reviews about the pet-friendly luxury experience. We paid around $1,000 for one night, so I arrived excited and expecting something special. Unfortunately, our experience was the opposite. Many of the pet-friendly touches that influenced me to book were missing at check-in. There was no personalized dog welcome setup, no dog package, and my dog's name was not on the welcome sign until I called later. I had also requested a simple welcome card for my mother-in-law's first trip to California, and although staff said they would gladly do it, it was never done. We also had multiple room issues throughout the stay. The TV was not working, the phone buttons to reach the front desk did not work, there was no extra pillow for the fold-out bed, and there was even a leftover dog chew from a previous guest found in the bed. To be fair, the maintenance employee was kind and helpful, and the complimentary bottle of wine was appreciated. However, for this price point, the lack of attention to detail and overall service was really disappointing. What upset me most was checkout. I politely explained that I was disappointed and thought at minimum the pet fee might be removed, but there was no effort to make things right beyond emailing the receipt. Beautiful location, but the experience did not match the cost or reputation. I truly wanted to love this stay and left sad and let down instead.

I recently stayed here on a work assignment and I'd admit the establishment is very well kept. My…read moreroom was very clean. The staff is very friendly. But it's conveniently located near a Walmart for last minute things from food to in my case printer ink. So far it's been the best place my work has booked for my stay.

I stayed in room 321 for one night. Room is nice. Price was great. Location worked for me. 11 miles…read morefrom the wharf. Tons of parking. Glad I booked here. Check-in at 4. My room was ready at 1.

Wonderful Stay I…read morestayed at the SpringHill Suites by Marriott in Marina, California for two weeks while traveling for work, and I had a wonderful experience. The area is very peaceful and feels safe, with beautiful ocean views and shopping within walking distance. The hotel is also very accessible, and I never had an issue finding parking--the parking lot always had plenty of spaces available. The rooms were clean, comfortable, and well maintained. Stephen at the front desk was great--welcoming, friendly, and professional. He really helped make me feel at home while being away from home. The breakfast was great as well and made my mornings easy while working. Thank you, Marriott, for making my two-week stay such a great experience. I would definitely stay here again! Thank you for the great hospitality

Decent physical hotel, but staffed by uninterested people and not focused on anything resembling…read morecustomer service. Just the basics, man. Checked in, and the guy asked me if I was parking a car. He gave me a little ticket even after taking my license plate, and said I had to walk back out to my car to put this on my car, or else my car would get towed. Seriously? Also, the parking lot was empty, but I got a lecture about how other people always want to park in this parking lot. Hard to imagine, but sure. Then, I was charging my car overnight at the charge point site in the parking lot, and it turns out this hotel also sets the charging rates at that station. So, guess what, they're 3 times the normal charging rate, and you pay $2 an hour for the convenience of charging. Oh, by the way, if your car is full (as mine was at 3:40 am), they start charging you an extra $4 an hour to sit there. I was supposed to go out at 4AM and move my car. Let's guess that this hotel makes a decent margin on this kind of predatory pricing. Got up in the morning to leave, and the elevator was broken. Just glad to get out of this place and never come back. And definitely not worth the $400 we paid to stay at this basic box.

Just okay. The front desk was super nice, albeit he wasn't the attentive given that he was watching…read morethe World Cup with one AirPod in. The rooms were just okay. They were spacious but the beds didn't feel that clean. The bathroom wasn't great. Water got everywhere because of how the shower door is designed and the bathroom is SO small. For reference, I am a petite 5'2" girl. If I stood next to the shower entrance, i couldn't even open the bathroom door. You have to get in the shower to open it, or literally be sitting on the toilet. The location to the beach was great though! And the fire pits were a nice touch. You just needed to bring your own lighter and s'mores materials if you plan on using it.

This. Place. SUCKS!…read more You can hear EVERYTHING. The engines and security beeps of every car in the parking lot. The obnoxious kids running and yelling endlessly up and down the hallway outside your door. The neighbor's TV and conversation and snoring in every room adjacent to your own. Every door opening and closing all night long.... And that's just OUTSIDE your room. Inside, the AC/fan is loud and the beds creak and groan every time you breathe. I barely slept might #1 and judging by the crowd of elephants that just entered the room next door, I won't get much more tonight as I'm typing this at 11 PM. The layout of the room is awful. As soon as someone opens the door, everyone inside is blasted by either the outdoor lights or the sun. The bathroom is ridiculously tiny. You can barely get inside to close the door to use the toilet. The shower curtain bar was falling out of the wall, drooping, and causing the curtain to continously slip to the middle of the bar, letting all the shower spray out onto the floor. And nevermind any soft or adjustable lighting--it's all harsh, bright light ricocheting across mirrors so no one can sleep if one person is up. The floor creaks when you walk and was filthy and gritty when we arrived. There's mildew and mold in most corners and all over the bathroom. The toilet seat is such flimsy, cheap plastic you can't sit on it without it sliding half of the toilet or bowing under you. Did I mention that you will hear all the screaming and crying children on either side of you all hours of the night? The parking lot was NEVER full, but the place still put everyone in consecutive rooms when clearly there were empty rooms that could have been used to space us all out to make buffers for noise since this place has zero soundproofing. The room as a whole was grimy and dirty. Stuff on the walls, paint peeling, bathroom and bathtub surfaces cracked, rusted, and moldy. Absolutely disgusting. The only positives I can cite are the blackout curtains (worked well) and that there was a mini-fridge and microwave in the room. The continental breakfast was okay, too. But if you actually want to sleep on your trip, don't stay here. This place clearly does not care one bit about helping you get a decent night's rest. Never. Ever. Again.

Home for the weekend. Checked in on Saturday 8/1/26 at 4ish pm. Walked in to the lobby was clean…read moreand smells good. Check in was very quick. Room was 2 king size bed and was clean and spacious. Everything looked very clean and up to date as it just recently remodeled. Place is quiet pleasant stay. There's an espresso machine and filter water machine in the lobby which is nice and coffee was good. Check out is at 12 and was easy too. I would come back here is I'm in the area.

I like the coffee/tea station between the elevator and lobby. I thought the mini-fridge had plenty…read moreof space for canned drinks as well as water bottles, mostly. If you ask for a quiet room, it will be on the side facing the parking lot but you can still enjoy the sunset from the window. The stairs are carpeted if you decide to take those, because they're closer to the back parking entrance. You might hear your next door neighbors through the wall.

I love this place. I always enjoy visiting here. The units are on the small side but very well…read moreplanned out and stocked with everything you could need. The location is amazing. Staff are helpful and friendly. Units are always clean and in great shape. I really love the landscaping. It's very thoughtful. There are no elevators - something to keep in mind.

Loved loved it , chillin a few steps from the beach , bonfires , chairs , what more can you ask…read morefor? Also have an onsite Restaurant!

I booked this hotel to attend a wedding reception for a friend through Expedia…read more Unfortunately, we had a change of plans, and I had to cancel. I called Comfort Inn and they said they needed Expedia's approval to cancel the reservation. I called Expedia and they gave the approval. Expedia then stated that they contacted Comfort Inn multiple times, and they did not accept my cancellation. Therefore, I ended up paying 350.00 for a night that I did not stay at their hotel. This is very disappointing and poor customer service after the hotel said they would honor the cancellation. I will never book at this hotel or through a third party again.

First time staying at a Comfort Inn. I will stay here when we come to Monterey…read more The room was updated, CLEAN, hot water worked with good pressure. Had a refrigerator and microwave in the room. Breakfast was included and yummy! Especially, the Cinnamon Roll waffles. Yes- you heard me. Parking was included and well lighted. Honestly, everything was way better than expected. The staff were friendly and helpful. Across from Walmart, close to Starbucks, and several good eating places.

We are having a wonderful stay at Home2 Suites! The staff are consistently friendly, welcoming, and…read morehelpful, which makes our stay even more enjoyable. Our room is clean, comfortable, and well-maintained, and there are plenty of parking, which is very convenient. We also really appreciate the great variety of choices at breakfast--there is something for everyone. The gym and laundry facilities are additional conveniences that make our longer stay much easier and more comfortable. Overall, a clean, comfortable, and convenient place to stay with excellent service. Highly recommendable!

Unfortunately it wasn't the service I expected to receive from a Hilton property…read more Upon arriving at 3pm for check-in, we were advised the room was not ready and check-in is now 4pm. That was a bit frustrating as we have a 10-month old we just drove with for a couple hours. Either way, we went a couple blocks down the road and had some pizza while we waited for the room. Now for the room, when we arrive, the door to the full-size refrigerator was open. Therefore, the refrigerator was not cold at all and the groceries we brought would have to stay in the cooler until the refrigerator became cold enough. Upon my investigation, when the door to the hotel room opens, the handle briefly attaches to the door of the refrigerator, pulling that open as the heavy room door shuts. Voila - Sherlock Holmes has cracked the case! HA! Bathroom - a couple of issues here; the Water pressure - there was none! Also, there was no bathtub for the baby which we requested a room with a bathtub. Let's talk space and beds. It had two queen-sized beds, room was spacious enough for us 3 adults and baby. There was a couch which pulled out into a sleeper. Comfortable? NOT IN THE LEAST! The mattress on both beds seemed like they were a decade old and all you could feel were the springs, no soft comfort. The bed nearest the window loss it's springiness as you just sank right into the middle. Whoa! But I guess if you like super sinking springy beds, this would be to your liking. The kitchenette; you'll have to ask for a hot plate if you want to cook in your room. At first we were looking everywhere for it, because they don't mention upon check-in that they need to actually give one to you upon request. Also, the microwave above the sink was not working at all. No power at all, and upon our attempts to reach Yessenia at the front desk for assistance, they never picked up. So, again, Sherlock Holmes to the case and with the use of the ottoman to climb upon and check above the cabinetry, we found the appliance was not plugged in. Sheesh, these guys are making me work for my stay. Sherlock solves another case at this location. The pool area could be smelled from the hallway downstairs; I understand the use of chlorine, but whew it was strong. The pool was fine, not heated but not freezing. The hot tub had so much bubbles I wasn't sure what was going on in there, I did not attempt to make use of it. The bbq grill outside for use was nice, however, they do not clean it, so clean it yourself before use. Also, the bbq cooking utensils are also used by other guests, so again, be mindful of what you're cooking with. Breakfast is from 6am-9am in the morning and it was okay. They offer three types of cereal, boiled eggs, there's a waffle maker, bagels, muffins, toast, oatmeal, usually a type of protein (bacon, chicken, or sausage), and biscuits. They have regular milk, almond, and oat milk, as well as juice, coffee, and tea. I recommend not going too late because they will not make anymore food by the 8:30 mark. The woman said, no that's it, just what's left - which was cold eggs, waffle, and muffins. Yikes! Oh, also this is not a baby friendly place. There are outlets all over the place that are not guarded. Just a helpful hint for parents out there. Unfortunately the check-out process with Yessenia was not great. She appeared to be annoyed with a customer before me and continued on with me. I advised her that the customer service she was providing was not how a person in her position should be acting. Maybe she was having a bad day, but if that's the case, take a break and switch out with someone else. So would I stay here again, definitely not. Paying nearly $500 for this type of service and room is not worth it.