Richard was helpful in mitigating the mold from a small leak in the basement. He followed up promptly, addressed my concerns, provided a quote, showed up on time, mitigated the issue, and cleaned the area. Thank you again. read more

Thank you, Richard, for your sound advice. It's truly refreshing to find a contractor who genuinely cares. Richard explained how mold/spores form and spread, and the remediation process. read more

Richard is great. My biggest concern going into this was whether I could find an honest evaluation and prevent being oversold. I just had a quick phone call with Richard where he gave me direction to save $1000 by not having to send him out. Its hard to find honesty in the world sometime. Richard is one of the good ones. read more

I talked to Richard about my water overflow problem and what I have done so far far since we were worried about mold growth. He was very informative and gave me his expert opinion without charging me. I highly recommend this business to solve your problem. read more

Richard is absolutely the best! During a bathroom remodel, we found the edges of the insulation above the shower ceiling covered with black & I immediately freaked out. He assessed the situation, offered sage advice, and we determined it was not mold. I am so grateful that I reached Richard rather than some of the other remediation companies I've used or heard of who sometime prey on peoples fears. I highly recommend Richard/Mold Removal Express & will be a returning customer whenever I have a problem. read more

I rarely write reviews but this guy was so great I felt had no choice but to say if you have a mold issue call this guy first as he will handle your situation with integrity and honesty and won't try to gauge you. read more

I contacted Mold Removal Express about a water leak and possible mold issue in my basement. I spoke with Richard, who took the time to walk through my situation in detail. He was professional, friendly, and incredibly knowledgeable--and rather than pushing for unnecessary work, he gave me honest advice on how to handle it myself, saving me a lot of money. His integrity and clear explanation of the process really stood out. Thanks to Richard, I felt informed, reassured, and confident moving forward--top-notch service all around. read more

Much like all the other reviews. Its Richard. He is extremely knowledgeable, helpful, resourceful. Richard took my call at 7pm and gave me several options and things to think about. He made sure I was equipped to make the best decision for my home and our potential mold problem. We talked for a solid 25 minutes, never sensing that Richard was rushing me. You sir are a rock star! Thank you! read more

We had a leak in our basement and were concerned about possible mold in the walls so I called Richard and he was so very helpful! Rather than offering to schedule an expensive home visit, he gave me a few options for determining if there was mold removal needed. He was very knowledgeable and even though I'm hoping we don't need their mold removal services, if we do, I'll be calling Richard and team back! read more

Richard answered the phone right away; he sounds capable, smart, and kind. Although I did not need his service because the mold was on the outside, he gave me directions about how to take care of it myself! I would call him again if I had mold inside the home. read more

Can't say enough good things about Richard at Mold Removal Express. He is knowledgeable about molds in Colorado and was very helpful going through some test results I received from another testing company. He was down to earth and helpful in explaining what levels of mold constitutes a need for remediation. I will definitely pass on Mold Removal Express to anyone who may need any mold remediation or consultation. Thank you Richard for being honest. read more

If I could give Richard 6 stars I would. Another, dishonest home services company tried to take advantage of my wife by telling her we had toxic mold in our house and we needed tens of thousands of dollars of restoration work done immediately (by his company, of course). We needed to get a second opinion and we were incredibly lucky to find Richard and Mold Removal Express on Yelp. Richard calmly explained to me my options and referred me to his associate for a quick visual inspection and mold test. The test came back clean and we saved huge financially and more importantly gained piece of mind. It's refreshing to find an honest company in a world of so many scam artists out there. Don't look elsewhere, Mold Removal Express is the best! read more

We called Richard on a Saturday, we're under a tight timeline as we're under contract. He was in the middle of picking up a bunch of pizzas (for a bunch of hungry people, I'm sure). He took the time to sit in his quiet car and listen to our situation as we asked him "do you think we should be concerned about this scenario?". He thoroughly explained the possible issues, what we will and will not get from most mold inspections in Denver. He was fact/science-based in his explanations and straightforward about what can/can't be achieved through common mold inspection. We will not be getting a mold inspection, but if we ever do, Richard will be the first person I call. read more

Denver not San Fran... Don't use this company. After having Richard out to look at the job he quoted me a number. I was in a hurry and headed out of town so I agreed to the price. Then he changed the deposit amount from 10% to 33% and then wanted full payment prior to starting the job. - People, as a rule of thumb, shady contractors asked to be paid up front! & you're an idiot if you do! I modified the contract and agreed to 30% upfront and left a check for him to pick up. Because he needed an original unmodified contract he made several changes and then added a bunch of additional disclosures that included him taking absolutely no responsibility for protecting any of the electrical, HVAC, water piping, joist hangers steel beams, ect in the crawl space and it was my responsibility to get all of that protected before he would start the job and he need a check for exactly 33% down upfront before starting the job. Not very contractor friendly subcontractor! I chose to go another route and actually got the same job done by another mitigation company with the same if not better guarantee done for 1/3 the cost (yes that's right instead of over $16K they did the job for under $5K), which included 3rd party testing and verification the mitigation was complete so I could pass it on to the new owners. And yes they did everything including protecting the Mechanical & Structural elements, and they were happy to wait for the bank to fund the draw and be paid with in 15 days. I recommend using someone else! read more

Richard helped from beginning to end with this emergency project. Things unfolded in a nimble fashion and remediation/spot treatment was done when the entire family was out of town without any hiccups. We trust the mold has been eliminated at 100% with zero chance to return. Thank you. read more

I called the company one day ago and tried to book the appointment with company. Richard talked to me on the phone and collected info for my mold situation in the basement. Finally he suggested I can fix my problem by myself since he has tight schedule. He spent about 10 minutes to explain what I need to do to remove the mold in my basement. I followed Richard steps yesterday instead of waiting for professional people in days. I appreciate the advice very much and highly recommend this company. read more

I had the pleasure of dealing with Richard regarding potential mold in a property we own. We had a situation where we told mold could be a health issue at the property. We were able to work with Richard and he determined by viewing pictures that the mold was not that bad and all needed was to remove the material the mold was growing on. Also referred to a good contractor to us. Outstanding honest service. Chris read more

Mold removal express was contacted after our buyer's mold inspection (made by another company) came back positive for mold. I wanted an inspection from a reputable company. The following is a detailed overview of the services performed (you can read just how competently and professionally these services were carried out in the next section--we could not be happier with the results). -Conducted a thorough Mold Inspection--samples were taken from areas of concern and sent to an independent lab for testing -Relayed the results to us, as well as both Realtors (per our request) -Submitted a detailed project overview and guaranteed bid -Conducted a second inspection per our buyer's agent's request -Submitted the final overview and guaranteed bid (which credited the cost of the mold inspection, as well as lab fees) -Completed the project--the project's details are listed below. This was a large project. Mold Removal Express accomplished the following: -Demolition, remediation, decontamination, and deep cleaning of : 1) Kitchen lower sink cabinet 2) the area adjacent to our dish washer 3) affected walls in our Master Bedroom Closet 4) a drop ceiling in the Kitchen 5) a pentagon shaped ceiling area at the entry of our Master Bedroom 6) baseboard moldings in our Master Bathroom 7) our affected Air Handler Air Intake -Completed required Containment Area General Decontamination and Sanitation Procedures -4 Stage Indoor Structural Air Scrubbing Mold Removal Express also replaced our dishwasher's wooden, exterior encasing. The issue encountered during the remediation process--but the charge was not made to us since it was not included in the initial project overview (this was impressive). -Repainted areas of remodel to match existing walls perfectly (incredible). -Cleaned up all materials -Completed project by the agreed upon deadline read more

Wonderful company and would highly recommend! Richard helped with a mold remediation issue we had in a bathroom and was fantastic at explaining the process, how it would be done, and was able to meet our really tight timeframes. Would use again. read more

Richard was so helpful when I called with questions about my apartment I'm renting. He spent 15 minutes giving me all of the details and options I have. He did this out of the goodness of his heart because I couldn't have hired him had I wanted to because only the landlord can do so if you're renting (at least for my situation so double check with yours.) thanks Richard! read more

As were in the process of selling our home, the buyer's inspector indicated that our home had a mold issue. They wanted us to remediate the issue before they bought our home. We were on a very tight closing deadline, so I researched some companies on the internet on Saturday night. I emailed some questions to Mold Removal Express (MRE), not expecting a reply until Monday morning. In a couple of hours, Richard called to discuss my questions. The buyer's inspector took the outside baseline mold reading on a rainy day, so the reading showed a zero level. The reading indoors for a particular mold showed a much higher level. Richard explained that the level was within the acceptable range. He explained that his company uses extensive historical data, by region, to help account for weather variations, e.g., rain or wind, on the test day. He answered all my questions and didn't pressure me for a retest. My realtor said that the buyers would accept a retest with any necessary remediation. On Sunday night, I emailed Richard asking him to schedule a test as soon as possible. Within the hour, Richard called back and said he could schedule the test for the next day at 10:00 am. On Monday morning, Bob, the mold technician, arrived ahead of schedule. He was also very friendly and knowledgeable and explained what he was doing. He was done in about 20 minutes. The lab that MRE uses is very fast. Richard emailed me the results two days later. Fortunately, their test showed that all mold readings were with acceptable levels. Thanks to MRE, we are schedule to close in a few weeks. If you have any help or questions about mold, I highly recommend MRE. They are friendly, very knowledgeable, and extremely responsive. read more

I had several questions and they gave me great information without pushing me to spend money. Very helpful!

Doing business with Richard was very easy. We called on a Saturday in a panic about mold we'd discovered and he talked us through the process, offering advice for what we should do before he came out the following Wednesday. He was a calming voice in a difficult situation. When he did the work, he was prompt and efficient. Excellent customer service. read more

I sent a request for a quote, and within minutes Richard emailed me, asking me to call his cell phone when I was available. He was very pleasant, asked a few questions about the problem area and my home and he was confident it was the humidifier causing the issue. He stated I don't need his company's services and could easily handle the situation on my own - great news! If I have issues in the future I will definitely call them back - great service! read more

Richard was awesome! We have some mold on the ceiling above our master bath shower and after explaining the situation to Richard he said that we could manage a fix on our own with some over the counter mold killer and making sure we use the bathroom fan. Thanks for saving us some money Richard! read more

Spoke with Richard who was SUPER helpful. He asked a series of questions and walked me through the check and work he thought I would be able to do myself, saving me the cost of having him come out and do it himself. This is rare in my experience. He also recommended the cleaning products I could buy if I wanted to do the cleaning myself. I will be recommending him to anyone in need in the future. read more

Wow! Richard the "Mold Guy" is so awesome! I called to get some information on the process of mold removal in a house that we are considering purchase. He clearly explained the results that we received from a mold test and what the process would entail to find and correct the problem. He is a gem. Great customer service! I provided his information to our realtor in the event that they have clients that need this service and will recommend to others. He is professional, knowledgeable and clearly this business operates on a high level of integrity. A real breath of fresh air! Thank you!! read more

Richard was great! I walked him through the issue I was experiencing with mold on my bathroom ceiling and he recommended ways I could handle the situation on my own and how to prevent it going forward. This was amazing to me since he was essentially talking me out of hiring his services. If I can't remedy the mold on my own I will certainly be calling him back for his expertise. A+ company. read more

In early 2015 we purchased a town home and discovered mold in the attic. The roof had been replaced 9 years prior and the dryer vent through the roof was never reinstalled. The dryer had been venting in to the attic for 9 years. We received several quotes with required work and pricing all over the board. MRE offered a solution that we felt was thorough, safe and non-invasive. It's been 6 months. The mold has not returned. He was quick, reasonably priced, and accurate in his assessment and work. Numerous other firms seemed to create a situation and process more cumbersome than needed. As a Realtor, I've recommended MRE several times and will continue to do so. MRE is a quality, outstanding company. read more