I met him once . He seems nice but his staff are very rude and unprofessional. I probably won't go to him because of his staff .

Do not recommend this office. I had a very bad customer service experience here. They made a mistake on my RX. When I called to ask for a simple fix which was to make it expire in 2 years from the appointment date they refused. They said I must come in for a new exam. Problem is that insurance covers one exam every 2 years. I called 4 optometrist office and they all verified that perceptions are always given for 2 years. So this office is causing me to not be able to get glasses because they are refusing to fix the expiration date on their RX. When I kindly explained the issue, they were so rude to me and told me to come and pay them out of pocket for the exam. DO NOT take chances with them. Customer service is extremely poor. Updated This is their reply to me requesting a copy of my prescription. Note that they claim to offer me early authorization but they didn't. They told me I had to wait 2 months to have an exam because my insurance covered an exam every 2 years. They actually tell me they won't assist me and won't extend my RX. This is what they write; We received your recent message stating that you did not receive your 2024 prescription. However, our records indicate that the prescription was previously sent to you as an attachment in an earlier email. You later contacted our office regarding extending your prescription. We would like to clarify that the doctor recommends an annual check-up, particularly in your case based on your prescription needs and being over the age of 45. These guidelines are in place to ensure safe and appropriate care. Our office is committed to providing excellent service and high-quality patient care, and we take pride in our outcomes. We also maintain a zero-tolerance policy for inappropriate, threatening, or abusive language toward our staff. Additionally, during your communication with our office, you indicated that you would leave a negative review if your prescription was not extended. We consider this type of communication inappropriate and not conducive to a respectful patient-provider relationship. At the time of your request, we offered to schedule a future appointment. Although your medical coverage allows for visits every two years, we were willing to pursue early authorization on your behalf. At this point, we respectfully encourage you to seek care with another provider, as we will not be able to assist you further. Sincerely, Shanna Noj Clinic administrator read more

This practice is just amazing. I have been a patient of Dr. Alinaghian's for many years and can't imagine going anywhere else for my vision needs. From booking the appointment to receiving my glasses (and everything in between), the service has always been top-notch. Dr. Alinaghian is kind, patient, and extremely knowledgeable. I always enjoy interacting with the warm and helpful staff during my visits. At my most recent appointment, they helped me browse their great selection of designer glasses and pick out the most gorgeous pair of sunglasses ever made. :) If you're looking for a practice that truly takes care of you and your family's vision needs, this is definitely the place to go! read more

Today was the time for another annual eye exam with Dr. Ali. I've been under his care for many years -- from an emergency eye injury to routine check-ups -- and every time, I leave even more impressed by his knowledge and wisdom. His amazing, well-organized office staff are always available to assist with appointments and navigating insurance benefits. Truly top-notch care every time. read more

I've been seeing Dr. Alinaghian for many years, and when it came time for my LASIK surgery, he referred me to a trusted surgeon for the procedure. However, he personally handled all of my pre-op and post-op care. From start to finish, Dr. Alinaghian made sure I felt comfortable, informed, and well taken care of. I'm forever grateful for his compassionate care, expert knowledge, and the support of his amazing team. I'm already looking forward to my next annual exam! read more

Both my son and daughter are patients of Dr. Alinaghian, and I couldn't be happier with our experience. My son has a lazy eye, and after seeing several other eye doctors who told us surgery would be the only option, Dr. Alinaghian introduced us to vision therapy. He has continuously monitored and adjusted my son's treatment plan, and now my son's eyes are able to coordinate! While there's still a slight difference in prescription, I am more than satisfied with the progress, and I'm incredibly grateful to Dr. Alinaghian and the front desk staff. They truly care about kids and are incredibly patient. My daughter first visited for an eye exam when she was just three years old, and thanks to the kindness of the doctor and staff, she completed her first exam smoothly. Dr. Alinaghian also takes the time to educate them on proper eye care and tracks each child's "hyperopia reserve," which I really appreciate. I highly recommend this clinic and feel so lucky to have found it! read more

I have been coming to this office for 3-4 years. The staff is always helpful and guides me to the right pair of glasses. Dr Ali is a saint! He has come to my rescue more times than I can count. I have severe eye allergies, coupled with dry eye and all other kinds of fun things. Their office is always clean and the building has plenty of free parking. read more

Doctor Ali and his staff were amazing! It was my 7 year old daughter's first time getting a prescription for glasses. Doctor Ali was professional, thorough and gentle for the entire duration of the exam. He explained the process in great detail which instantly put my daughter and I at ease. This man really knows what he is talking about! He is incredibly knowledgeable and attentive. Not to mention, an amazing optometrist for children specifically. Dr. Ali is undoubtedly qualified, precise and patient. I've read the negative reviews on here about the office receptionist. I can't deny what others have mentioned however, I will let you know, that the woman I met that day was very friendly. She assisted Dr. Ali with my daughter's exam. When it came time for my daughter to stay extra still, the woman guided baby girl in a pleasant and nurturing manner. She counted the seconds out loud with my child. Even cheered her on as she completed the doctor's instructed task. I'm blown away by how wonderful the entire experience was. I highly recommend Dr. Ali's optometry practice. I also think fondly of his office receptionist. The two of them really set the standard for quality care. I can't imagine taking my child anywhere else. read more

Mohsen Alinaghian, OD - First pair of glasses. Thank you Dr. Ali and staff - Optometrists Near Me - Irvine, California

My family has been seeing Dr. Alinaghian for over twenty years. He is amazing and does such an incredible job. Highly recommend him and his office. His staff is so caring and extremely helpful! read more

I have been coming to Dr. Alinaghian for 17 years now and i trust him to walk me through my needs and questions. The entire team has always taken an interest in my health and well being. They have now also helped me to set up a plan for my children's vision needs and long term planning. It is nice to have a Dr and team that I feel safe with and trust. Also, their Covid protocols made me feel comfortable with coming into the office. read more

I have been coming here for nearly 15 years, since I was a teenager under my parents' insurance. Dr. Alinaghian and his team's service just doesn't compare. I appreciate the education and care. The front desk ladies are wonderful as well. I have been wearing glasses since elementary age, and contacts since middle school. I am incredibly grateful for their skill to use every bit of my insurance to cover glasses and contacts. At other places, I had to pick which one to cover with insurance, then pay a large out of pocket sum for the other. You would think it shouldn't be this hard to receive a yearly supply of covered contacts and frames, a basic necessity, especially with insurance. Appointments are always easy to setup. For these reasons, I continue to return every year. read more

Mohsen Alinaghian, OD - Annual supply of frames and contacts - Optometrists Near Me - Irvine, California

Disgusting customer service! The woman in the front desk sold me glasses and didn't even want to give me the receipt. Next day I had a problem with the glasses she refused to take it back! They charged my insurance 165 and sold me the glasses for 200! I suggest you never buy glasses from them and visit an ophthalmologist instead! read more

If they don't change the front staff, they will lose all their patients. Poor customer service. They are rude and not helpful. Force you to buy expensive frames and if you refuse to buy they don't even give you your prescription. read more

I usually don't write reviews, but I had to share my experience with Dr. Mohsen and his office. I've been a patient for the past 15 years and the office was great when my son had a blocked tear duct. He was going on 2 years old and we went to different doctors who wanted to do risky surgery's. Dr. Mohsen told us that most tear ducts open on their own and that we should wait. He was great with my son who was terrified of doctors at this point. Dr. Mohsen really went out of his way to make my son at ease and let him play with some of his equipment. You can tell he really loves kids and he is very patient and caring. A doctor like that is hard to find. As far as the office staff I read some of the reviews and they were nothing like my experience. I was fitted for prescription glasses and I found their selection very good and their prices reasonable. The office staff were very helpful helping me pick out frames and they were able to take my insurance. I highly recommend Dr. Mohsen to all of my friends and family, and they have made him their doctor for life as have I. read more

I have been a patient of Dr. Alinaghian for nearly 20 years and in that time I have experienced nothing but excellent service and care. Dr. Ali and his front office staff have gone above and beyond for me each and every time I have come into the office. I'm always greeted with the warmest regards, received the top level of care, and sent home educated about the health of my eyes, with a generous supply of items to care for my contacts and glasses. There's nothing more you can ask for as a patient than a doctor who genuinely cares. I am so very grateful to Dr. Alinaghian and his office staff for the wonderful relationship that we have built over the years. A loyal patient is the true testament of exemplary care. read more

This was my second visit with Dr.Ali. Exceptional physician, who listen to his patients. Will suggest options and is always concerned and without doubts is interested in his patients well being. Awesome experience. Staff are super knowledgeable and friendly. All my family insurance coverage was explained in great details. Office is very clean and disinfected environment. Highly recommended read more

I can't even tell you how relieved I am I found this doctor and staff. We were going to another eye doctor in Irvine and I'm switching my entire family over. My daughter who is 10 needed ortho k and I was very anxious about the entire process. They made my daughter feel so comfortable and myself. My daughters vision has already improved so I'm very hopeful and couldn't be happier! They were also more affordable. I would highly recommend them!! read more

My eye doc OWNS. I have bad vision. I wear contacts and glasses (not at the same time). I've had corneal ulcers (eek - not fun)... dry eye... I mean FO REALdry eye...like, Parched Eye. I can't see more than 3 inches in front of my face sans vision correction. My eyes are shaped like eggs, not ping pong balls. I think I'm one "drunken night of passing out in my contacts" from going blind. Seriously. It's all true. I have been going to Dr Ali since moving to California several years ago. What I love most about my visits are that I feel like a person, not a patient. As we go through the exam and these wicked cool laser snapshots of my eyes are taken, he explains to me just What The Heck the Yellow and Red areas mean... what is going on with me eyes and what I can do to give myself better eye health. It's, like - he's a doctor that CARES!!! I think it is superbly cool that he can show me on a screen my eyes in 2001 and my eyes in 2008. Cause one day I am really hoping for Lasik. I've been wearing glasses since I was 8, come on! I highly recommend Dr Ali. If you are looking for a great doc and work/live in or around the Irvine/Tustin area - he seriously OWNS. read more

Dr. Ali is the BEST! I have been going to him forever! He has been my eye docotr since they opened the office in IRvine and I was just a young kid. I now live in LA and I still drive out to go see them because I dont trust anyone else with my eyes. I have BAD vision. I am talking blind as a bat vision. Dr. Ali has always been extremely helpful and informative on my needs and wants. The lovely ladies up front are always super helpful with settign appointment answering quesitons and helping you pick out the perfect frames for your face. If you need a good eye dr. in OC Dr. Ali is the absolute BEST. Plus he takes all the major insurances ( I should know as my insurance has switched liek 500 times in the yeras I have seen them.) read more

Dr. Ali and his staff are the best!! Not only they are caring and compassionate towards their patients, they help those in need any chance they get. They travel to remote places and offer free check up and glasses to those who can't afford them. I admire their passion and wish there were more people like them in the world. read more

Dr Alinaghian is very caring , passionate and knowledgeable..he always takes his job seriously and understands the issues very well. I have been his patient since 1999 and can't thank him enough for his caring attitude and help. I always enjoy visiting his office and be his patient read more

Worst and most expensive optometrist visit I have ever experienced in my life. It started out well. Dr. Mohsen Alinaghian seemed nice and seemed to know what he was talking about. However, He did say my prescription was 0.5 higher than I thought it should be, but I believed him because he is supposed to be the expert. However, after the exam, that's where the trouble began. After the exam completed, they told me my bill. For a standard contact lens fitting with astigmatism and 2 boxes of lenses, here is the exorbitant prices they gave me: Standard exam: $210 Contact lens fitting: $120 = Subtotal for standard contact lens fitting: $330 2 boxes Air Optix Toric: $170 = Total I was to pay: $500 out of pocket Other optometrists charge around these prices: Standard exam: Between $50 and $130 Contact lens fitting with astigmatism: Between $50 and $70 = Subtotal for standard contact lens fitting: Between $100 and $200 2 boxes Air Optix Toric from Costco: $106 = Total: $306 out of pocket (The cost for other local optometrists) I know because after this ordeal I called around to the other local optometrists. When I tried to talk about how high a price this was, they only continued to argue with me, very rudely. They refused to even listen to me. Eventually I gave in and paid the $330 for the exam and fitting, and asked for my prescription. They said they would refuse to provide any more services to me, not even a follow up for the contact lenses for the fitting that I had already paid $120 for, if they gave me my prescription so I could pay half the price at Costco for the lenses (Costco is $53/box for Air Optix Toric lenses, whereas they wanted to charge $85/box -- almost double). After trying to reason with them, her poor english I don't even thiunk she understood me, because she kept repeating herself, "we refuse service you any long if you don't buy the boxes from us". Eventually she said, "I'm calling security and terminating your relationship, here is your prescription, don't ever come back". And mind you I never once raised my voice and was not rude at all to them. I was shocked by how terrible customer service I received. So in other words, just because I didn't want to pay double price for contact lenses from them, they refuse to even honor the contact lens fitting that I paid for in cash, and then called security on me. I prceeded to leave and calmly said, "I will be leaving a negative yelp review". SHe screamed at me as I opened the door to leave, "That's what I expected!" As I left the office she ran out and screamed obscenities at me. I tried to leave as quickly as possible and did not say a word to her, I didn't even look back. Furthermore, even though I paid $120 for the fitting, now they refuse to even do the fitting at all. So not only did they charge double the price of every other optometrist in the area, but they stole the money I spent for the fitting because they refuse to even do the fitting. Summary: So I paid $330 for an eye exam and contact lens fitting (twice the cost of other optometrists), I do not even get the fitting that I paid $120 for, I did not get my glasses prescription even though I paid $210 for it, I did not get my non-toric contacts prescription even though I paid for it, I do not get any follow up services, And I got to get humiliated and get security called on me because I wanted to buy my lenses from Costco for half the cost. It was my fault for not doing research on them beforehand. It was also my fault for not asking pre price beforehand. Sometimes I can be so trusting, and then I get taken advantage of. It's very said. I recommend you avoid this optometrist! I would expect this kind of awful service if I was paying $30 for the whole exam. But for an exorbitant premium cost of $500, this is totally uncalled for. This is one of the single worst customer service experiences I have ever received in my life, not just from optometrists but from any company ever. Update: I was reading through reviews, and it sounds like I'm not the only one who had problems with the pricing and poor service. Sounds like this optometrist is a bad apple. And it seems like the problem is not the doctor, but the office, the policies, the pricing, and the staff (other than the doctor who was good and professional). Update2: After posting this yelp review and calling my insurance and filing a complaint, they proceeded to call the police on me. I just got off the phone with a police officer, who said the optometrist office has banned me from the premises and he said although he couldn't actually write up a police report about it since there was no evidence, that it would be good to stay away from them to avoid conflict. The officer was very, very nice, said he was just trying to mediate. But the fact they called the police on me in revenge for filing a complaint is completely absurd. Especially considering they charged $500- a ridiculous price for services they did not even provide! read more

He is really knowledgeable doctor and he really cares about his patients. He always gives you good information about your contacts , glasses and how everything works together. They also teach you how to use contact if you first time user.they have really nice staff as well. Highly recommended to everyone. read more

I have been going here since I was a little girl and Dr.Ali is really the best. His staff is so accommodating and helpful. They really go out of their way to help you pick out the best frames for you based on your facial shape, price range and what you have a preference for. Dr.Ali is highly experienced in his field. He does a through examination. He does multiple exams to see what your eyes are like. His exam room is very clean, tidy and comfortable.He really accommodates your needs as a patient. Overall, the atmosphere, office and staff is professional, welcoming and Clean. The glasses were neatly organized and when I didnt see what I wanted, the nurse brought out 4 more boxes and informed me that she could order other frames. I don't understand why there are rude comments and attacks on the staff and office. dr.Ali is as good as it gets. he doesn't treat you like walking money and you aren't in and out like an assembly line. Dr.Ali and his staff are truly dedicated to the patients read more

I went to the doctors care for the first time and was greeted by a friendly staff. Dr. Ali provided me with great care and attention. I would recommend Dr. Alinaghian to a friend. read more

Me and my son are the patients of Dr. Ali for years. Dr. Ali is very knowledgeable and thrilled with examination and explanation, he is also very kind and sweet. Office staff from scheduling to nurse all are helpful and respectful with great communication. read more

Found this place on Yelp; Even though there were some bad review about desk, they were very friendly and polite. Also Dr Alinaghian was very thorough with our son's exam and extremely knowledgeable. I would definitely recommended. read more

Unfortunately I'm not going to recommend this place to anyone because of the front desk staff. She is very impolite, rude and delivers horrible customer services. I would doublethink before wanting to encounter that lady again seemed like she hated her job. I hope the doctor will give her a serious note. read more

I have to revise my review after several follow-up visits. So, at the end of my first appointment for my hurting right eye in early August, I decided to get a pair of glasses. They didn't have anything other than designer, so I just picked out a frame I liked. Juicy Couture, so it was about $200, excluding lenses. The total for the glasses came out to about $480. It took two weeks for them to send to the lab. When I got them, I couldn't see well with them.I knew right away that this was the case, and told the receptionist. She said she'd try to adjust them, and then attempted doing so with her hands instead of tools. It didn't work (duh). I tried wearing them but couldn't because of the halo effect it had when I viewed lights and lamps. Tried driving with them at night when everyone had their headlights and brake lights on, and it was just crazy. I brought them back, and they sent it back to the lab for them to check the lenses, to see if the prescription was correct. That took another day or so, and they said everything was fine. Heidi (the doctor's assistant?) decided to make, with my consent, custom-make nose pads, for my bridge-less Asian nose. I went back to try them on again, and they gave me these tiny nosepads that dug into my nose. I asked for bigger ones, like the ones I have on current pairs of glasses, and they kept trying to convince me that it was fine. I also asked them to adjust the nosepads on one of my current pairs, which I never wear except when I'm outside, because it has a clip-on portion; otherwise, the glasses are too tight on my head. They adjusted them fine. Then, I asked them to adjust another pair, which is my usual pair, but after awhile, Heidi went to do something else, and the receptionist tried to help (again, without tools). It actually made the problem worse. So I got the Juicy Couture pair looked at by the doctor (finally, after 2-3 visits), and he realized that the lenses had to be made a particular way, so it had to be sent back to the lab. I asked him to change the nose pads and he said ok. Today, two months after I placed my initial order for the glasses, I went to pick them up, and while I can see much better than before, the nose pads were not changed. They were the same small ones as before, and if you know anything about force and pressure, you'll know that the smaller the surface area is, the more pressure there is. Just like it hurts more when stepped on by someone wearing stilettos than with sneakers. I tried to tell Heidi to change it to something bigger, and she said it's only going to dig into my nose. I KNOW that's caused by how the nose pad is angled and positioned, not because it's bigger. After just 10 mins of wearing the new glasses, I take them off and what do I see? Red marks on my nose from the same small nose pads that were supposedly better. I've spent over $500 on this pair already (including lab fees for the nose pads), and I hate it. I dunno if I should just take it to another place where they'll actually listen to me, or if I should try to make these people listen to me and adjust my glasses the way I asked. I'm so fed up with this place. The doctor himself is nice and helpful. He told me things about my eyes that I never knew--how one of the eye's muscles is weak and needs to do "pencil push-up" exercises. The assistant and receptionist are nice too, but spend too much time and energy trying to tell you how great you look in your new glasses rather than listening to you and make sure they fit the way YOU want them to, instead of insisting that "it's fine." I've been wearing glasses for over 22 years. Don't you think I know how I well I can or can't see, how I feel in them?? I've gotten probably 15 pairs from various opticians in my life and I've never had to wait more than one week for a pair or go through this much hassle, and I've always spent much less than this, like half or 1/3 less. If you want to check on your eyes' health, this is a good place to go. But if you want glasses, avoid it like the plague. read more

I've been a patient of Dr Alinaghian for years. The office staff are awesome and always friendly and very informative. Dr Ali is very knowledgeable and happy to explain everything. They have all of the latest technology for safely and effectively evaluating your eyes and their health, not just giving out a prescription. They monitor your overall health. Dr Ali is kind and patient and I can't recommend him enough! read more

Dr. Alinaghian and his staff have always been great! He's been my optometrist for the past 20+ years. He is very patient and kind, just like the front office staff. They go above and beyond to help me choose glasses and explain everything. During my last visit a week ago, they took all necessary Covid precautions which made me feel at ease. I would highly recommend Dr. Alinaghian if you're looking for an optometrist! read more

I've been going to Dr. Alinaghian's office since 1994 (almost 3 decades). My dad, mom, grandma, wife and now my son all getting treated by Dr. Alinaghian. We paid a visit in late summer during the pandemic and they informed us ahead of time about arriving early and following certain protocols for our safety and their safety as well and as usual we were welcomed and got our eye examination. Few years ago my son got hit in the eye at school and I called Dr. Alinaghian while I was driving to school he told me to bring him in immediately and it was late evening and when we got there at 6:00 pm he was waiting for us and treated my son immediately. I wish every doctor was like him and treated every patient just like he would treat his own family. read more

Dr. Alinaghian was great! I went in for an eye exam and it went very smoothly. My appointment did not feel rushed - I really appreciate the fact that he answered all of my questions and concerns with detailed explanations. I can tell he's really passionate about what he does. I highly recommend this office! :) read more

Dr. Ali is a wonderful doctor with lots of experience. I have been going to him for over 8 years now. He takes the time to give you education on your eye visits on topics that pertain to you. I highly recommend him. read more

Dr. Ali and his staff has been taking care of our family since we moved to Irvine, CA in 2007. He is great with the kids and gives us a lot of good information. His staff is very courteous. My daughter Hannah always looks forward to her visits with him. read more

Excellent. I purchased my daughters glasses here. The staff is always very friendly and helpful. They take the time to rebend or resize the glasses after my daughter has sat on them. They also worked well with my insurance coverage, being more concerned with our needs. We found frames and lenses that worked great. This is a wonderful place, I highly recommend their services. read more

Dr. Alinaghian is a good doctor. He seems knowledgeable and he explains everything clearly and patiently. Although his office manager is a very pushy lady. I felt very uncomfortable around her and she was forcing me to get an appointment for a $5500 laser surgery right then! The only reason that I won't go back is sadly the office manager. read more

I have been seeing Dr. Ali since I was 10 yrs old. To give you some perspective for how long it's been, I just recently went to see him and we talked about LASIK (they work with an ophthalmologist and do post ops). It is so hard to find a dr's office that you truly feel comfortable in but the front desk (everyone who has been there throughout the years I've been going) has always been so warm and welcoming and scheduling appointments are always smooth and easy. The glasses and frames are on the expensive side, BUT they are all designer frames and it's all preferential, in my opinion. The dr's wife, who works up front, always helps me pick out frames and I never feel pressured into buying them - even after I've gone through five boxes of frames and I end up going with the ones I've already had (sorry, Mrs. Ali ;)). I do highly recommend coming here if you are looking for an optometrist in the area either for your family or for yourself! read more

I've been coming here for uh 10-15 years. I haven't had any problems. The dr. is great. The only thing I agree on is the prices are pretty high compared to elsewhere for the glasses, but you can just get the prescription and go elsewhere if you want. They've never gave me any problems with that. I usually buy from them because they have certain frames that I like. read more

Dr Alinaghian is absolutely great. He is so caring and meticulous with examination, but his front desk staff (who is his wife) is a BITCH. She is very aggressive and rude and seems she doesn't know anything about customer service. When you enter the office, she doesn't even smile and talks in a way like you're her enemy. She seems to be forced working there. I'm wondering how this gentleman even stands her. They have the opposite attitude! Dr Naghian should definitely get rid of her at least in the office if not from marriage life. The reason is, patients avoid visiting this great Dr just because of his wife's attitude. My mom and I would not go to him anymore just because we don't want to be treated disrespectfully by this bitch! read more