When it came time to find a storage facility, I was focused on security, space availability, and…read morefinding a climate-controlled option so I didn't need to winterize -- which can be hard to come by. After looking at several options, it was clear that Silver Lake Boat, Car and RV Storage was the right choice. I stored my 2023 Nautique G25 here over the winter and couldn't have been happier. The facility is new, secure, and extremely well-maintained. Access is simple -- just a quick phone call to Tony to get in or out -- and they even offer optional power hookups to keep your batteries charged while in storage. SLB offers both seasonal and annual storage rates, which gives you plenty of flexibility depending on your needs. I'll definitely be storing my boat with them again next year. Thanks for keeping it safe and secure guys! See you at the end of Tahoe boating season!

Although Silver Lake Storage is somewhat out of the way from my home, I selected it because the…read moreowner, Tom, was exceptionally responsive and helpful. His prompt communication makes coordinating pick up / drop off easy and stress-free. I was impressed by how clean, organized, and secure everything was. I also liked the fact that I could keep my car in one spot without having to worry about it having to be moved often to make space for other vehicles or boats to get in or out. I highly recommend Silver Lake Storage for anyone seeking a secure and well-managed place to store their boat or vehicle.

We've been renting a 5'x10' for years and found the owners to be friendly and professional. When I…read moreforget to pay (which is all the time) they give me a call and we take care of it over the phone.

From the owner: Best Self Storage in Reno! 24 hours, secured facilities. Call for availability.read more

I rented my storage and than needed a bigger one and Kat and her manager were the best!!read more

The worst experience I have ever had. Apparently they change owners or whatever and we were never…read morenotified for 4 months. NO email, no phone call, no letter in the mail. We finally get a letter dated 2/17/2025 and it was not received until a month later that they were issuing a lien and were auctioning off our property. I had to pay late fees, lien fees and auctions fees, that never occurred.

Came into the facility to rent a unit and the girls in the office are incredibly helpful. Process…read moreto rent was quick and would recommend. Clean facility as well.

To say this place has crazy CRAZY price increases is no exaggeration! Our rent is increasing to…read morenearly double the amount in only a few years??? How, why when a new customer can get the same unit for half the price, why would anyone stay or rent a unit from this place? To be fair I have not spoken with anyone from this business about this insanely high rent increase as I just got their notice tonight and if this is an error I will come back on here and update my review. But if this is not an error and this is what they do to customers after they move in, I'm out of here for a much cheaper and newer location right down the street and will never recommend this business to anyone!

BAIT & SWITCH. They offer 1-2 months fixed and then increase rents 20%+ every month as they aren't…read moreregulated or savvy.

DO NOT RENT HERE if you value your items! We had our storage unit broken in to, two dirt bikes…read moreSTOLEN and no one seems to care because they were "motor vehicles". The facility refused to review the footage of anything the security cameras may have caught. They also have a man door by the office that IS NOT LOCKED from the outside, so anyone can just walk in and cut a lock off. We are so upset. No one seems to care here.

North Valley Storage and crew are awesome. We've store our travel trailer there for the past 5…read moreyears and never had an issue with security or being able to access our belongings. The whole staff are professional and always there when we need them. I would highly recommend NV Storage for your personal belongings and you'll have the peace of mind that they'll be safe. Thanks NV Storage.

I have to say that since I wrote my initial review, this storage unit has gotten a lot better...and…read moreI feel slight bad for the poor review earlier. However, the review I wrote did help the on-site managers get the funding they needed to improve the storage units. Management (a husband and wife team are truly making this storage unit amazing. I received an email a few months ago from them addressing my concerns (I forgot to update my review then). However, my husband just picked up our RV yesterday and management spoke to him directly about my review and all the things they've done to change the business since I wrote the review. It was pointed out in both management's email and their talk with my husband that: 1. They have contracted with two different snow removal companies to plow their lot to ensure that the sheet of ice will not happen again. YAY! :) 2. They were so busy trying to break up the ice and snow that they didn't have time to email everyone back...understandable. 3. The Penske trucks are now out of the way! YAY! It's easy to maneuver in the area now. Before my husband picked up the RV yesterday, we were planning on moving it, closer to home. This location is across town and about a 45 minute round trip. However, management mentioned to him that they are trying to do additional little things (like make note of trucks that belong to the RVs to ensure the safety of the RVs). Management has been very proactive, therefore, we are planning on staying here now.

really helpful crew of folks, clean facilities with plenty of security! A great deal for the first…read morethree months.

Fermin was the best helping me decided what I needed for storage. He helped figure out what size…read morestorage unit I needed. The price was perfect! Fermin was helpful explaining the process of codes, and what I needed to do in my current situation. He gave me peace of mind with the items that were being stored. He even gave a gift basket to us and I found out I bought the wrong lock. Fermin was nice enough to give me a lock for free because I got the wrong one! The process to get the storage unit was quick and easy. If I ever need to store anything again, I will do it here as long a Fermin is in charge! I know the storage things are safe there.